Mercure Sydney St Leonards

Hotels
•
Mercure
8.3 (2374 reviews)
194 Pacific Highway, Greenwich , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Good amenities
Cons:
Parking costs
Noise from construction
Traffic noise

Categories

Cleanliness
8.17
Clean and modern rooms mentioned in several reviews, but some guests had issues.
Service
8.57
Staff were helpful, friendly, and accommodating according to multiple guests.
Location
8.57
Convenient location mentioned, but some guests noted it wasn't close to amenities.
Room Quality
7.98
General comfort was noted, but some guests found the rooms small and noisy.
Amenities
8.28
Dining options and cleanliness of amenities received positive mentions.
Value for Money
8.38
Guests felt they received good value, although some were concerned about parking costs.
Food and Beverage
8.07
Room service was great but breakfast options were rated as uninspired.
Overall Experience
8.38
Mostly positive feelings about the overall stay, with some noise concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:04

Property Description

Luxurious Comfort and Modern Amenities
Hotel Urban St Leonards offers luxuriously comfortable rooms with flat-screen TVs, premium bathroom products, and luxury linen. The Sweet Urban rooms go a step further with a private spa bath, large balcony, and scenic water views.

Convenient Location
Located on Sydney’s North Shore, the hotel is within walking distance of Royal North Shore Hospital and a short drive from Mater Hospital. St Leonards Railway Station is also nearby, providing easy access to Sydney city centre.

Dining and Leisure Facilities
Guests can enjoy the on-site café and bar at Sure Café, which offers a menu featuring seasonal produce from local sources. The modern designer furnishings and outdoor area provide the perfect setting for guests to relax in style.

Book your stay at Hotel Urban St Leonards now to experience luxury and convenience in Sydney!

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

A complimentary rollaway bed is available for children where existing bedding cannot be used.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs AUD 20 per day.

Location

Guest Reviews

8.3
Based on 2374 reviews
Cleanliness: 8.17
Service: 8.57
Location: 8.57
Room Quality: 7.98
Amenities: 8.28
Value for Money: 8.38
Food and Beverage: 8.07
Overall Experience: 8.38
J
jayne • couple • au
6
Okay
Pros:

Location

Cons:

Pretty basic. No coffee machine in room

2026-04-07 • via Nuitee
M
milovic • solo_traveller • au
10
2026-04-06 • via Nuitee
M
Michele • couple • au
9
Pros:

Nice room with a lovely view over Greenwich to the harbour

Cons:

The restaurant was closed for the Easter period, and as we didn't have a car, feeding ourselves was an issue. This was really disappointing as we weren't advised when we booked.

2026-04-05 • via Nuitee
T
Tanya • couple • au
9
Very nice
Pros:

Location

Cons:

One staff member very rude to guests.

2026-04-04 • via Nuitee
K
Kim • family_with_children • au
9
2026-04-04 • via Nuitee
M
Magali • couple • mu
8
All was good well located next to NSH
2026-03-31 • via Nuitee
Z
Ziard • solo_traveller • au
7
Pros:

Clean and convenient. Spacious rooms. Friendly staff. Cafe had a fair choice and reasonably priced.

Cons:

My third-floor room facing the Pacific Highway was inadequately soundproofed. In contrast to a colleague’s room on the floor above, the traffic noise was clearly audible and, on several occasions, significant enough to disturb my sleep. I would recommend investigating the window seals or insulation in this specific room.

2026-03-29 • via Nuitee
W
Wendy • solo_traveller • au
8
Very comfortable, friendly, helpful staff
Pros:

VG

Cons:

Rain thru restaurant ceiling/ roof

2026-03-27 • via Nuitee
R
Roselyn • couple • au
8
Pros:

Location, staff and Restaurant are all very good.

Cons:

Room 201 - first time put in this room. This room is quite small in comparison to the other rooms we have always stayed in.

2026-03-26 • via Nuitee
M
Mark • extended_group • au
8
Good spot to attend a wedding on the North side
Pros:

Large room at a reasonable price, friendly and helpful staff

Cons:

Paying for parking

2026-03-25 • via Nuitee
S
Scott • solo_traveller • au
7
2026-03-23 • via Nuitee
G
Glen • couple • au
10
2026-03-19 • via Nuitee
S
Scott • couple • nz
10
Pros:

spotless friendly staff

Cons:

nothing

2026-03-19 • via Nuitee
S
Serhii • solo_traveller • au
9
2026-03-17 • via Nuitee
R
Robert • solo_traveller • gb
6
Hardly a 4*
Pros:

Great breakfast, pleasant staff in restaurant and reception.

Cons:

The single bathrobe was ridiculously small. The bathroom needed refurbishing. It didn't look or feel like a 4*

2026-03-16 • via Nuitee
K
Kim • extended_group • au
10
Pros:

The staff were extremely helpful. The cafe downstairs was so delicious.

2026-03-15 • via Nuitee
S
Stephen • solo_traveller • au
8
2026-03-15 • via Nuitee
R
Rebecca • couple • au
6
2026-03-15 • via Nuitee
K
Kellie • couple • au
8
Pros:

Clean and tidy if you need to be in this area

Cons:

Hotel is on a busy road- that said it wasnt too noisy and is very clean

2026-03-15 • via Nuitee
D
Dharani • extended_group • au
6
2026-03-14 • via Nuitee