Mercure Sydney St Leonards

Hotels
•
Mercure
8.3 (2537 reviews)
194 Pacific Highway, Greenwich , Sydney , AU

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Good amenities
Cons:
Parking costs
Noise from construction
Traffic noise

Categories

Cleanliness
8.17
Clean and modern rooms mentioned in several reviews, but some guests had issues.
Service
8.57
Staff were helpful, friendly, and accommodating according to multiple guests.
Location
8.57
Convenient location mentioned, but some guests noted it wasn't close to amenities.
Room Quality
7.98
General comfort was noted, but some guests found the rooms small and noisy.
Amenities
8.28
Dining options and cleanliness of amenities received positive mentions.
Value for Money
8.38
Guests felt they received good value, although some were concerned about parking costs.
Food and Beverage
8.07
Room service was great but breakfast options were rated as uninspired.
Overall Experience
8.38
Mostly positive feelings about the overall stay, with some noise concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:04

Property Description

Luxurious Comfort and Modern Amenities
Hotel Urban St Leonards offers luxuriously comfortable rooms with flat-screen TVs, premium bathroom products, and luxury linen. The Sweet Urban rooms go a step further with a private spa bath, large balcony, and scenic water views.

Convenient Location
Located on Sydney’s North Shore, the hotel is within walking distance of Royal North Shore Hospital and a short drive from Mater Hospital. St Leonards Railway Station is also nearby, providing easy access to Sydney city centre.

Dining and Leisure Facilities
Guests can enjoy the on-site café and bar at Sure Café, which offers a menu featuring seasonal produce from local sources. The modern designer furnishings and outdoor area provide the perfect setting for guests to relax in style.

Book your stay at Hotel Urban St Leonards now to experience luxury and convenience in Sydney!

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

A complimentary rollaway bed is available for children where existing bedding cannot be used.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.3
Based on 2537 reviews
Cleanliness: 8.17
Service: 8.57
Location: 8.57
Room Quality: 7.98
Amenities: 8.28
Value for Money: 8.38
Food and Beverage: 8.07
Overall Experience: 8.38
J
Jenny • couple • au
10
Convenient, clean and comfortable with friendly staff.
Pros:

The location for me to visit my husband in Royal North Shore Hospitalx was very convenient. The fact that they offer a continental breakfast is also very convenient.

2026-10-24 • via Nuitee
S
Stiff • couple • au
9
2026-10-23 • via Nuitee
M
Megan • solo_traveller • sg
10
Home away from home for service dog Sasha and I.
Pros:

I am a repeat customer because the staff and hotel facilities are fantastic. They make me and my service dog Sasha very welcome.
This stay I was on level 2 and like the step up option to room which would suit Japanese visitors due to their culture.

Cons:

N/A

2026-10-20 • via Nuitee
S
Suzanne • couple • au
9
Pros:

The staff were very helpful. It was very useful that the courtesy car drove my Mum to her morning appointment at Royal North Shore. There was a lot of water leaking in our fridge when we arrived, but staff promptly solves this problem.

Cons:

A microwave would have been helpful.

2026-10-20 • via Nuitee
C
Chris • solo_traveller • ne
8
Practical - close proximity to Hospital
Pros:

Close proximity to the RHS Hospital

Cons:

Improved bar facilities

2026-10-19 • via Nuitee
M
Maryanne • couple • au
10
2026-10-15 • via Nuitee
J
Jason • solo_traveller • au
8
2026-10-14 • via Nuitee
V
Vic • solo_traveller • au
8
2026-10-13 • via Nuitee
A
Ashtyn • solo_traveller • au
9
Great easy stay away
Pros:

So clean loved the big bed, and the food was amazing my partner reckons its the best chicken parmi hes had ever in Australia

Cons:

Nothing really maybe would ve nice if parking was free

2026-10-11 • via Nuitee
K
Kimberley • solo_traveller • au
8
Pros:

The room was clean and comfortable. The staff were very helpful and we were very pleased with the kindness of a bottle of wine to celebrate my partners birthday. Overall, wonderful experience.

Cons:

There was not much to not like about our stay except it was quite warm in the main area once you step outside your room and make your way to the lift. It felt like there was limited air circulation on level 4.

2026-10-11 • via Nuitee
S
Stephen • couple • au
8
2026-10-10 • via Nuitee
L
Lorraine • couple • au
10
Great value for money
Pros:

The cafe was wonderful

Cons:

Nothing

2026-10-09 • via Nuitee
S
Shintaro • solo_traveller • jp
7
2026-10-09 • via Nuitee
L
LY • solo_traveller • au
6
2026-10-09 • via Nuitee
T
Tracy • solo_traveller • au
7
A comfortable place to stay
Pros:

Staff were very helpful. Bed was comfy. Good location

Cons:

More dated then I thought. Not as secure as I would have liked i.e. didn't need room card to access lifts

2026-10-08 • via Nuitee
T
Teagan • couple • au
10
Pros:

Everything

Cons:

Nothing

2026-10-07 • via Nuitee
B
Brett • couple • au
10
2026-09-19 • via Nuitee
S
Sandy • solo_traveller • au
10
Would highly recommend to anyone who needed accommodation in St Leonards xx
Pros:

Everything. Such lovely staff; clean & comfortable room; gourmet food in a light, relaxed environment; best coffee; easily accessible location. Couldn’t fault it xx

Cons:

Nothing negative at all xx

2026-09-19 • via Nuitee
M
Maree and Kevin • couple • au
10
2026-09-19 • via Nuitee
M
Manisha • solo_traveller • au
10
2026-09-18 • via Nuitee