Mercure Sydney St Leonards

Hotels
Mercure
8.3 (2517 reviews)
194 Pacific Highway, Greenwich , Sydney , au

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Good amenities
Cons:
Parking costs
Noise from construction
Traffic noise

Categories

Cleanliness
8.17
Clean and modern rooms mentioned in several reviews, but some guests had issues.
Service
8.57
Staff were helpful, friendly, and accommodating according to multiple guests.
Location
8.57
Convenient location mentioned, but some guests noted it wasn't close to amenities.
Room Quality
7.98
General comfort was noted, but some guests found the rooms small and noisy.
Amenities
8.28
Dining options and cleanliness of amenities received positive mentions.
Value for Money
8.38
Guests felt they received good value, although some were concerned about parking costs.
Food and Beverage
8.07
Room service was great but breakfast options were rated as uninspired.
Overall Experience
8.38
Mostly positive feelings about the overall stay, with some noise concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:04

Property Description

Luxurious Comfort and Modern Amenities
Hotel Urban St Leonards offers luxuriously comfortable rooms with flat-screen TVs, premium bathroom products, and luxury linen. The Sweet Urban rooms go a step further with a private spa bath, large balcony, and scenic water views.

Convenient Location
Located on Sydney’s North Shore, the hotel is within walking distance of Royal North Shore Hospital and a short drive from Mater Hospital. St Leonards Railway Station is also nearby, providing easy access to Sydney city centre.

Dining and Leisure Facilities
Guests can enjoy the on-site café and bar at Sure Café, which offers a menu featuring seasonal produce from local sources. The modern designer furnishings and outdoor area provide the perfect setting for guests to relax in style.

Book your stay at Hotel Urban St Leonards now to experience luxury and convenience in Sydney!

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

A complimentary rollaway bed is available for children where existing bedding cannot be used.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Location

Guest Reviews

8.3
Based on 2517 reviews
Cleanliness: 8.17
Service: 8.57
Location: 8.57
Room Quality: 7.98
Amenities: 8.28
Value for Money: 8.38
Food and Beverage: 8.07
Overall Experience: 8.38
M
Michael solo_traveller fr
8
2026-08-21 via Nuitee
H
Helen couple au
9
was close to RNS Hospital
Cons:

use less vinegar in poached eggs, could taste the vinegar

2026-08-20 via Nuitee
B
Brendan solo_traveller au
8
2026-08-18 via Nuitee
M
Marshall solo_traveller au
8
Pros:

Convenient to RNSH trains and buses

Cons:

Could not get room heating to work
Needs instructions

2026-08-18 via Nuitee
L
Lesley solo_traveller au
8
2026-08-17 via Nuitee
K
Keith solo_traveller au
9
Pros:

The room was fresh and clean
Comfortable bed
Bathroom small but clean
Secured paid parking
Nice view

Cons:

N/A

2026-08-16 via Nuitee
R
Robert couple au
9
Extremely happy.
Pros:

Our room was spotless, quiet considering we were on the highway side of the building.
The food was exceptional, as were the cafe staff.

Cons:

The bathroom was a bit small, but manageable.

2026-08-14 via Nuitee
J
Jenny solo_traveller au
9
2026-08-14 via Nuitee
J
Jonathan solo_traveller au
8
Cons:

The fire alarm going off on a Sunday morning with an 11am check out probably wasn’t great for guests. From the staff reaction, this was a recurring problem which needs changes implemented.

2026-08-11 via Nuitee
N
Ned couple au
10
2026-08-10 via Nuitee
N
Ned couple au
10
Great place to stay in while attending City2Surf.
Pros:

Proximity to transport, train, bus.

Cons:

Buffet breakfast should be added.

2026-08-10 via Nuitee
L
Linda couple au
8
Was a lovey clean comfortable accommodation for a weekend away
Pros:

Loved the big bed was very comfortable

Cons:

Nothing

2026-08-10 via Nuitee
L
Lagi solo_traveller au
8
2026-08-10 via Nuitee
C
Carolina couple nz
8
2026-08-09 via Nuitee
W
William couple au
8
2026-08-09 via Nuitee
I
Ilse solo_traveller au
6
Clean but needs improvement.
Pros:

It was very clean.

Cons:

There was a restaurant onsite but no kids menu. The shower took so long to adjust temperature that you ended up freezing or burning - very difficult when trying to get my 6 yr old showered. Our beds kept rolling away when we touched them, they needed a wheel lock. Sound proofing on the windows was good, so we couldn’t hear the road next to our room, but the sound from within our neighbours rooms and the hallway kept us awake. When there was a fire alarm and we had to evacuate the building we had no interaction from staff, we were waiting outside for staff to tell us we could go back to our room, when the fire department left we went back in and nobody from the hotel said anything.

2026-08-09 via Nuitee
S
Saskia solo_traveller ch
8
2026-08-09 via Nuitee
B
brenton couple au
1
2026-08-06 via Nuitee
N
Neil couple au
9
we would definitely stay here again.
Pros:

Meals in the restaurant were great and the service was as well.

2026-08-04 via Nuitee
M
Michelle solo_traveller au
9
2026-08-04 via Nuitee