Quest Chermside

Hotels
•
Quest Apartment Hotels
8.5 (1038 reviews)
9 Thomas Street , Brisbane , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and tidy rooms
Friendly and helpful staff
Convenient location
Cons:
Lift issues and accessibility concerns
Some nearby restaurants closed

Categories

Cleanliness
7.71
Some reviews indicated issues with water leakage and a need for maintenance, resulting in a reduced score.
Service
9.18
Numerous reviews highlighted friendly and helpful staff, contributing positively to the experience.
Location
9.22
Many reviews praised the convenient location near shopping and public transport.
Room Quality
8.17
Rooms were typically described as clean and comfortable, with some functional concerns mentioned.
Amenities
8.2
Amenities were adequate, but minor issues such as the lack of a lift access from the carpark impacted the rating.
Value for Money
8.16
Value perceived as average compared to the overall experience and amenities offered.
Food and Beverage
8.71
Grab-and-go breakfast received positive feedback, but options in the vicinity were limited for some.
Overall Experience
8.68
Overall experience rated higher due to great location and helpful staff despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:04

Property Description

Convenient Location
Located just a short drive from Brisbane city centre, Quest Chermside provides easy access to key attractions and amenities in the area.

Modern Amenities
Enjoy free Wi-Fi, covered parking, private balconies, and fully equipped kitchens in select rooms. Stay entertained with flat-screen TVs, cable channels, and DVD players.

Concierge Services
Dine in with meal delivery options from local restaurants or utilize the grocery shopping service. Let the tour desk assist in booking tickets to popular attractions like Australia Zoo and the Lone Pine Koala Sanctuary.

Experience comfort and convenience at Quest Chermside. Book your stay now for a memorable trip.

Important information:

Please note that there is a 1% charge when you pay with a Visa or MasterCard credit card.
Please note that there is a 2.05% charge when you pay with an American Express credit card.
Please note that there is a 2.9% charge when you pay with a Diners Club credit card.

Please note housekeeping service is not included on Sundays or Public Holidays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1038 reviews
Cleanliness: 7.71
Service: 9.18
Location: 9.22
Room Quality: 8.17
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
K
Kumar • couple • au
9
Pros:

Very nice

Cons:

Yes

2026-04-09 • via Nuitee
R
Robyn • couple • au
10
All very well presented
Pros:

Everything

2026-04-08 • via Nuitee
C
Chynoweth • solo_traveller • au
6
Nice but noisy
Pros:

Easy parking, clean room

Cons:

Noisy, upstairs floor sounds of people running around and stamping feel. I came across another guest who said the same thing.

2026-04-08 • via Nuitee
B
Ben • solo_traveller • au
8
Great location, clean and comfortable
Pros:

Close proximity to my sons dental appointment and also to the shopping center for food

Cons:

For some reason my shower kept going hot and cold

2026-04-08 • via Nuitee
J
Julian • family_with_children • nz
10
2026-04-07 • via Nuitee
K
Kilifi • solo_traveller • au
10
Convenience for overnight stay, close to the airport.
Pros:

Perfect location for a short stay with reasonable price

2026-04-07 • via Nuitee
C
Charlotte Rottbøll • couple • dk
8
2026-04-06 • via Nuitee
L
Lee • couple • au
10
Friendly staff, great rooms and great location.
Pros:

I liked the friendly greeting from AJ at the Reception Desk, the cleanliness of the hotel, the layout of the tom and the great location.

Cons:

Nothing really, it met and exceeded all our expectations.

2026-04-05 • via Nuitee
M
MAI • extended_group • nc
9
2026-04-04 • via Nuitee
L
Libby • couple • au
10
Great
Pros:

Accessible

Cons:

No lift to garage

2026-04-03 • via Nuitee
P
Peta • couple • au
10
2026-04-02 • via Nuitee
J
John • solo_traveller • au
7
2026-04-02 • via Nuitee
T
Toni • extended_group • au
7
2026-04-02 • via Nuitee
M
Matthew • couple • au
3
They Need to address barking dog through the night
Pros:

Easy for highway driving and shopping center across the road

Cons:

It’s not really the property’s fault
However there was a neighbours dog who bark all through the night. Literally 8+ times it woke us up and kept barking.
After a long days travel we were exhausted and unfortunately didn’t rest as needed.

2026-04-01 • via Nuitee
J
Jack • extended_group • au
10
2026-03-31 • via Nuitee
C
Craig • solo_traveller • au
9
Pros:

Comfortable beds clean room close to shops and airport.
Great staff so friendly and helpful

2026-03-30 • via Nuitee
D
detenamo • couple • nr
10
2026-03-30 • via Nuitee
C
Chanel • couple • au
8
2026-03-29 • via Nuitee
R
REBECCA • family_with_children • au
9
2026-03-29 • via Nuitee
T
Tracey • couple • au
10
2026-03-29 • via Nuitee