Facilities

Meeting rooms
Full-service spa
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Clean and ready for guests
Good overall experience
Cons:
Refrigerator was not cold enough

Categories

Cleanliness
8.08
The place is clean and ready for guests.
Service
8.55
Standard quality for this hotel tier.
Location
8.59
Standard quality for this hotel tier.
Room Quality
8.54
Standard quality for this hotel tier.
Amenities
8.57
Standard quality for this hotel tier.
Value for Money
8.53
Standard quality for this hotel tier.
Food and Beverage
8.58
Standard quality for this hotel tier.
Overall Experience
8.55
Overall good experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 18:40

Property Description

Discover the ultimate retreat at Empress Angkor Resort & Spa, where comfort meets luxury in the heart of Siem Reap.

World-Class Spa Experience
Indulge in relaxation at our full-service spa, offering a variety of massages, body treatments, and rejuvenating facials, designed to leave you feeling refreshed and revitalized.

Gourmet Dining Options
Savor an array of international cuisines at Crown Cafe Restaurant, or enjoy the convenience of 24-hour room service and delightful snacks from our coffee shop, catering to every craving at any hour.

Invigorating Recreational Amenities
Dive into our outdoor pool or unwind in the hot tub, and don’t forget to challenge friends to a match on our outdoor tennis court for a fun and active getaway.

Your unforgettable Siem Reap experience awaits—book your stay today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is required for transportation to and from this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • General

    Professional property host/manager

  • Transportation

    Car required

Location

Guest Reviews

8.4
Based on 119 reviews
Cleanliness: 8.08
Service: 8.55
Location: 8.59
Room Quality: 8.54
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.55
S
SAMNANG
10
2 night in Siemreap
Pros:

Love the place clean and ready for the guess to stay. The only thing is the refrigerator was not cold enough for the drink.

2025-06-22 • via Nuitee
I
iGoer • Family • us
8
Very beautiful hotel.
Pros:

Hotel is very beautiful. Wood work in the entire hotel is really awesome. You can spend time enjoying the beauty of the artistic wooden decor and architecture.
Rooms are species and comfortable.
Breakfast is good, but could be better.
Room service, staff is excellent.
Pool/bar area is good. Restaurent is good too.

2025-01-02 • via Tripadvisor
P
PrabhatB849 • Friends getaway • us
10
Excellent place to stay for visiting Angkor Wat temple.
Pros:

Excellent hotel with nice accommodations and morning breakfast. Very helpful staff for arranging taxi to airport and market area. Highly recommend staying at this hotel for visiting Angkor Wat. Enjoyed there bar and swimming pool. Beautiful lobby with elegant decoration.

2024-12-11 • via Tripadvisor
A
anorakodyssey • Couples • kh
8
Nice and Quiet
Pros:

Everything was good except the wifi. The 2nd floor 2000ish room has no signal. (You calles receptionist for the solution You only get an apology and the wifi still not work)🙂

If you try to used the data pls keep in mind that only SMART cellular works, the rest are just like the wifi💀

2024-04-18 • via Tripadvisor
M
MarlsCass • Couples • au
8
Siem Reap hotel
Pros:

We had a lovely stay at the Empress Angkor Wat. Our room was very spacious with a balcony overlooking the impressive pool area. However, the bathroom needed upgrading, especially for a 5-star hotel! We particularly enjoyed the pool; breakfast was OK. There's not much around the hotel so guests have to get a Tuc Tuc to go closer to restaurants and shops.

2024-03-24 • via Tripadvisor
L
Lu • partner
10
Pros:

Wonderful service. Everything!

2024-02-25 • via Nuitee
Y
Yan • partner
10
Pros:

It was a wonder place to stay. The staff are helpful.

2024-02-25 • via Nuitee
J
Jin • partner
10
Pros:

Charming hotel, beautiful decoration

2024-02-06 • via Nuitee
K
Khuy • partner
10
Pros:

Everything was perfect

2024-02-06 • via Nuitee
M
Manon • partner
10
Pros:

Helpful, smiley staff, comfortable bed, good shower. Would definitely stay again!

2023-12-26 • via Nuitee
S
Samuel • partner
10
Pros:

Staff are incredible helpful and friendly. An outstanding value for the price

2023-12-26 • via Nuitee
S
Snehal • friends
10
Pros:

One of the best hotels that I have stayed in south East Asia. I definitely recommend this hotel to anyone young old solo or with family whether for business or vacation trip.

It's an all * performer on all fronts hospitality decor room layout gym swimming pool interior property house keeping and anything that makes a guest feel comfortable and enjoy their stay.

2023-12-04 • via Nuitee
A
Alexander_Kudrin • Friends getaway • ru
10
Overall I really liked the hotel and recommend it.
Pros:

Stayed here for 1 night to see the sights of Angora Wat.
The receptionist Mao Choeuy was very pleasant, he explained everything, recommended a tuk-tuk driver for $20, and also booked tickets for us to a dance show.
We had a room with 3 beds, large in size with a small additional sofa and a refrigerator.
Bathroom, small with a bathtub with a full set of toiletries.
We had a room without breakfast, but across the road there is a large supermarket where you can buy everything very quickly.
There are relaxation areas at the reception, and there is also a swimming pool, which, unfortunately, we did not get to.

2023-09-09 • via Tripadvisor
S
Saravy • family
8
Pros:

I like the service, they’re very helpful, friendly, the only negative about the hotel is no Airconditioner in the hallway or in the lobby.

2023-05-08 • via Nuitee
P
PRITIRANJAN • family
8
Pros:

Nice place to stay! Comfortable, good hospitality. Aircon can be a problem at times. Overall a great place to stay!

2023-04-19 • via Nuitee
P
Phillip
2
Pros:

I showed up 4am to check in and no one around had go to another hotel

2022-07-22 • via Nuitee
B
Bruno
8
Pros:

It as a convenient stay and I liked it. however unfortunately the spa area was closed due to the after-effects of covid, this was a bit of a disappointment. but very friendly and helpful staff, clean, quiet and safe.

2022-06-19 • via Nuitee
M
MARICHU
4
FAMILY 2 NIGHTS VISITS
Pros:

DUE TO PANDEMIC JUST OPEN, LACK OF STAFFS
THE PLACE IS CREEPY AND LACK OF SUPPLIES.
DIFFICULT TO COMMUNICATE WITH STAFFS.
NEED A LOT OF IMPROVEMENTS. MOST OF THE TOWELS AND BATHROOM SUPPLES NEEDS IMPROVEMENTS.

2022-04-12 • via Nuitee
R
Raja Suryanarayanan • family
8
Pros:

Nice location, grand looks, large rooms. Internet is awful and for the complimentary breakfast, the same menu repeated for all 5 days.

Friendly staff and and nice bar!!

2022-01-06 • via Nuitee
O
Oeng
6
Not valuable and not cleanliness
Pros:

If you come to SiemReap Cambodia, i don't recommend this hotel. First when check-in, they give us a wrong room and after that we asking them to changes. And they change room for us and dirt everywhere.

2020-11-02 • via Nuitee