Comfort Inn & Suites Fort Walton Beach - Destin West

Hotels
Comfort
8 (443 reviews)
137 Miracle Strip Parkway , Fort Walton Beach , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean room
Friendly staff
Good location
Cons:
Dirty conditions
Non-functioning amenities
Poor service at check-in

Categories

Cleanliness
6.96
Numerous mentions of moldy and dirty conditions in rooms and hallways.
Service
8.93
Front desk staff was noted as nice, though some service aspects were lacking.
Location
9.47
Multiple positive mentions regarding the proximity to the boardwalk and other attractions.
Room Quality
7.42
Issues mentioned regarding cleanliness and room conditions overshadowed by some comfort aspects.
Amenities
6.95
Pool and hot tub were reported as not operational; overall amenities need maintenance.
Value for Money
8.91
Considered good value based on location and price for some guests.
Food and Beverage
7.96
Breakfast was described as average; however, it received some positive feedback.
Overall Experience
7.43
Several negative experiences outweighing the positive aspects during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:18

Property Description

Convenient Location near Okaloosa Island Pier
Modern Amenities in Every Room
Complimentary Breakfast and Free WiFi

Experience comfort and convenience at Comfort Inn & Suites Fort Walton Beach. Book now to secure your stay at this beachside retreat.

Important information:

Guests must be at least 21 years or older to check-in.

Please note that the pool, spa, and fitness center are currently closed due to COVID-19.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VPS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 443 reviews
Cleanliness: 6.96
Service: 8.93
Location: 9.47
Room Quality: 7.42
Amenities: 6.95
Value for Money: 8.91
Food and Beverage: 7.96
Overall Experience: 7.43
A
Abigail family_with_children us
6
Cons:

The pool was down for upgrade but on website said it was open

2026-01-20 via Nuitee
J
Julianna extended_group us
5
Probably won’t never stay there again
Pros:

The space

Cons:

That we had to move to another room no water and room was hot and my son in law ran to an incident with staff about filling up the ice chest with ice

2026-01-19 via Nuitee
M
Matthew family_with_children us
1
Run far away. Have definitely stayed in better can’t say I’ve stayed in worse….
Pros:

Leaving the hotel.

Cons:

From the moment we got there, our sink did not drain. We had to call the front desk. They sent maintenance. It was clogged up full of hair. Our air conditioner also did not work. We also contacted the front desk and we were told we needed to give it time because the humidity is high. We left and came back several hours later. The air was still not working. The TV would not connect so the front desk came up to the room and tried to connect. The TV still did not work and he swears the AC worked. It still did not work put us in a new room across the hall. The new room had hair all over the shower curtain and long dark hair in the bathtub. There was rust all over the door frame and the wall of the bathroom. The sauna or hot tub was closed because it was broken and disgusting, the exercise room all of the exercise equipment was broken except for the weights. And breakfast day one was OK however there were no breads or toast to go with the white gravy there was no orange juice and no sugar free syrup options for those that might need other options day two was even worse. There was no milk for the cereal. There was cereal scattered everywhere. There was no pastries, nor breads of any sort there was no sausage. There was no waffle batter this was at 8:30 and breakfast didn’t close until 9 o’clock and still no orange juice.

2026-01-19 via Nuitee
V
Vanessa extended_group us
10
2026-01-05 via Nuitee
T
Torres family_with_children us
2
2026-01-03 via Nuitee
A
Andrew family_with_children us
5
Pros:

Room was clean and well maintained.

Cons:

Elevators smelled like feces.

2025-12-25 via Nuitee
B
Bibiano family_with_children us
8
2025-12-20 via Nuitee
R
Richard solo_traveller us
10
Very good price for 6 day stay
Pros:

Quiet and safe. The bed was really comfortable and the room was warm & cozy.

Cons:

The was only one small trash receptacle in the room and it was in the bathroom

2025-12-10 via Nuitee
R
Richard solo_traveller us
10
great
Pros:

comfy bed and cozy warm room

Cons:

No hbo

2025-12-10 via Nuitee
T
tina extended_group us
3
My family and I come every octuber to do The Haunted houses in your ayeah.I always wanted to use the
Pros:

Paul was not heated , hot tub was not working after I was told it was open on the property

Cons:

It's better to tell people things aren't working before they check in

2025-11-09 via Nuitee
R
Randall solo_traveller us
10
Pros:

It was close to the boardwalk.

Cons:

N/A

2025-10-21 via Nuitee
C
Clint family
10
Pros:

Clean and cozy

2025-10-13 via Nuitee
B
Brian solo_traveller us
7
Great value, location, fast friendly service.
Pros:

Locations friendly staff, convenient.

Cons:

The bed was not comfortable. HVAC was making random squealing sounds when fan is in operation.

2025-10-13 via Nuitee
J
Jody family_with_children
4
Pros:

It was dated, musty smelling, the ac was super loud, and the WiFi was basically nonexistent. The beds were comfortable enough, so if you’re only looking to sleep, it’s a good option.

2025-10-12 via Nuitee
V
Vanessa partner
8
Pros:

Breakfast leaves something to be desired since it was mostly carbs. There were "eggs" but they had standing water in them and the texture and flavor was not like any eggs you'd make at home. Staff was very friendly and helpful. Room was clean. Other than the breakfast it was great.

2025-10-09 via Nuitee
R
Rex
4
Pros:

Room was small and dated. Area outside the elevators had a foul smell and the shower would not drain. Hotel charged additional 10.00 on arrival.

2025-10-06 via Nuitee
R
roundthebin Family
4
Needs a lot of improvement
Pros:

The best thing about the hotel is the location to beaches and shopping. The staff was friendly, and the tv was nice. That's about it! A strong moldy, smoky smell 'punched' you upon entering the building. It wasn't cleaned - probably in a few weeks. Almost everything was old, broken and rusty. Breakfast was horrible. The staff had no idea that the dryer was broken. There needs to be a lot of improvement before we return.

2025-10-03 via Tripadvisor
K
Kimberly couple us
4
It wasn’t a good experience.
Pros:

The front desk staff was nice .

Cons:

It smelled like mold once you got to the elevator. Then when you got of the elevator on the second floor it smelled like pee.. Room was clean the day we arrived . The next day we left and came back room wasn’t cleaned and no clean towels . We had to go down stairs and get clean towels and were told they only clean every few days. Wr also had to take the garbage downstairs as well. The toilet ran all the time and barely any hot water .

2025-09-29 via Nuitee
S
Samuel family_with_children
2
Pros:

The room smelled had to buy scented products and also cleaning products.. the tub was nasty with hair in it and the floors were dirty like they weren’t cleaned after the last guest ! The tub took forever to drain the water out ! The room had roaches !! You hear me roaches ! Definitely a bad experience and will never ever go back there again ! 0 stars !

2025-09-28 via Nuitee
E
Eileen solo_traveller us
2
Cons:

Very run down

2025-09-16 via Nuitee