Holiday Inn Express & Suites St Marys by IHG

Hotels
•
Holiday Inn Express
8.5 (191 reviews)
195 Comfort Lane , Saint Marys , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful front-desk staff
Consistently praised breakfast
Convenient location near routes and restaurants
Generally clean and spacious rooms
Good value / affordable
Cons:
Some uncomfortable beds reported
Pool temperature issues (not heated / too cool)
Isolated cleanliness issues (mold in shower, hair on floor)
Breakfast served too late for some early travelers
Noise from adjoining rooms / thin walls
Handicap accessibility problems in at least one room

Categories

Cleanliness
7.5
Mostly reported as clean and tidy in many reviews, but isolated negative incidents (pile of hair on floor, mold in shower) lowered perceptions.
Service
9.5
Consistently praised — multiple mentions of friendly, helpful front-desk staff (Anna, Janice, Chris, a young gentleman) who went above and beyond.
Location
9
Frequently described as convenient and well-located (close to main travel routes, near restaurants) with some guests noting a more secluded setting.
Room Quality
8
Generally comfortable and spacious rooms reported, but several guests noted uncomfortable beds, noisy adjoining rooms, poor suite lighting, and an accessibility-related shower issue.
Amenities
8
Breakfast and lobby amenities were appreciated, elevator access noted; however, pool temperature/availability was repeatedly reported as disappointing (not heated or too cool).
Value for Money
9
Multiple guests called the rooms affordable and felt they received good value for the price.
Food and Beverage
9
Breakfast is frequently described as delicious/first-rate and a highlight, though a few mentioned timing or variety could improve.
Overall Experience
8
Majority of reviews describe a very positive stay and willingness to return, balanced by specific cleanliness, bed, pool, and accessibility issues that tempered some experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Luxurious Accommodation
Holiday Inn Express & Suites St Marys, an IHG Hotel in Grandview offers a comfortable stay with modern amenities like flat-screen TVs and air conditioning in all rooms.

Relaxation and Fitness
Guests can unwind in the indoor pool or shared lounge, and stay active at the on-site gym.

Convenience at Your Fingertips
With free WiFi, business center, and complimentary parking, your stay is hassle-free. Plus, our 24-hour front desk staff is always ready to assist you.

Experience a blend of comfort and convenience at Holiday Inn Express & Suites St Marys. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUJ

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 191 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 9
Food and Beverage: 9
Overall Experience: 8
S
Sean • family_with_children • us
7
2026-10-17 • via Nuitee
D
Denise • couple • us
10
Wonderful stay. Would return again.
Pros:

Desk clerk was very friendly and helpful. Quiet room.

Cons:

N/A

2026-10-15 • via Nuitee
K
Kathy-Rose • couple • us
3
Disappointed
Pros:

The bed was super uncomfortable, they switched my room to a two bed

Cons:

I booked a single queen room and was placed in a double full room and the beds were super uncomfortable

2026-10-15 • via Nuitee
S
Sherry • couple • us
10
Will stay here again
Pros:

Everything

2026-10-15 • via Nuitee
T
Timothy • couple • us
10
2026-10-14 • via Nuitee
J
joseph • couple • us
9
Anna and Janice were awesome and very helpful
Pros:

It was good

2026-10-14 • via Nuitee
M
Michele • family_with_children • us
7
Pros:

Breakfast was delicious. Staff was courteous and accommodating.

Cons:

We booked especially for the pool, but the pool temp was probably set at 80 degrees.

2026-10-13 • via Nuitee
S
Sherri • couple • us
10
Top notch
Pros:

Breakfast was ready before start time. Which was a huge bonus. The room was large and everything was very clean. Easy access to elevator. The gentleman who was working the desk October 9th at 730-8 wenr above and beyond. I would highly recommend staying there

2026-10-11 • via Nuitee
J
Jennifer • couple • us
8
Great breakfast
Pros:

Secluded

Cons:

Doors were tricky

2026-10-09 • via Nuitee
N
Nichole • couple • us
6
Cons:

bed , mold in shower

2026-10-09 • via Nuitee
S
Simser • solo_traveller • us
7
Pros:

Location

Cons:

Breakfast served to late in am. Early travellers could not have breakfast

2026-10-07 • via Nuitee
R
Rebecca • couple • us
8
The breakfast was first rate
Pros:

Easy to navigate check in and out.

Cons:

There was a pile of hair on the floor

2026-09-16 • via Nuitee
I
Imelda • family_with_children • jp
7
2026-09-16 • via Nuitee
B
Beverly • couple • us
10
2026-09-15 • via Nuitee
J
Jones • couple • us
10
Great breakfast in morning, friendly staff and clean room
Pros:

Convenient location close to main travel routes yet back off the busy highway.

2026-09-13 • via Nuitee
D
Dawn • couple • us
10
Pros:

The young gentleman that was working the desk was exceptional. I had made a mistake in my booking and he was able to correct it. Very helpful. He gave us recommendations for a late dinner. Kudos to the Blonde guy that I cant remember his name.

Cons:

Nothing that I can think of.

2026-09-13 • via Nuitee
T
Tacey • family_with_children • us
10
We had so much fun and would stay again
Pros:

It had pretty views and clean facilities

Cons:

The pool wasn’t heated

2026-09-13 • via Nuitee
L
Laura • solo_traveller • us
8
Nice comfortable, affordable room.
Pros:

Very comfortable bed and pillows. Everything clean. It was nice to grab a cup of hot tea in the lobby.

Cons:

It was a bit noisy. Neighboring room had little kids who couldn't sleep. The adjoining doors made it sound like they were right in the same room. Up very late and awoke very early....

2026-08-31 • via Nuitee
T
Tom • couple • us
9
The room was comfortable, quiet, and suited our needs. TV channel guide was difficult to navigate.
Pros:

Breakfast was about what I expected. Not bad, not great. Enough options for almost anybody to find something they liked.

Cons:

Our room was a suite. The area with the coffee maker, fridge, and sink had no light. It was difficult to see.

2026-08-26 • via Nuitee
S
Scott • couple • us
5
Won’t stay again unless they make right but easier just not to stay again
Pros:

Clean,quiet convenient

Cons:

Was not handicap friendly not easy to move in room I booked handicap room but not handicap shower tub was miserable just would not stay again

2026-08-25 • via Nuitee