Hotel Ai Due Principi

Breakfast was okay. Staff was nice. Had clean rooms but washroom is small.

Walking distance

Room was clean although on the small size. Staff were excellent and helpful.

This was a last minute booking as part of a tour of Venice. This hotel was very welcoming. Coffee making facilities made it more comfortable. Breakfast, which was included in the price was the usual continental affair along with bacon and scrambled eggs. Would certainly recommend this hotel.

From the moment we arrived, this hotel exceeded every expectation. The location is unbeatable – right in the heart of Venice, close to all the major attractions, yet still peaceful and beautifully maintained.

One of the many highlights was the complimentary water taxi to Murano, which was such a thoughtful touch and made our day extra special. The hotel itself was immaculate, stylish, and incredibly comfortable – truly a relaxing oasis after busy days exploring the city.

What made our stay truly unforgettable, though, was the incredible staff, especially Alberto and Philip. They went above and beyond in every way – from assisting us with travel plans during the train strikes to adding beautiful personal touches that made our trip so memorable.

They helped celebrate my boyfriend’s birthday with a sweet handwritten note and delicious tiramisu waiting in our room when we returned from Murano. We left for dinner and upon our return, when they heard about our engagement, they surprised us with a bottle of their own house prosecco, which was light, crisp, and perfect for the occasion.

The level of care, warmth, and personalized attention we received made us feel truly at home – and incredibly valued as guests.

If you’re visiting Venice, don’t think twice – this hotel is a gem in every sense. We can’t wait to return. 💛

Today, my wife is lying in a hospital bed in my city, Funchal, Madeira Island, where we know so well how to welcome our tourists, many of whom are Italian. I am writing this because to this day I cannot understand your attitude and refusal to change a reservation, even with associated penalties, because as I said before, it is an inhumanity never seen before and worthy of being recorded, albeit negatively. I consider that I was very mistreated by you and thrown out of your hotel without a minimum of decency and respect. I hope to return to Venice in September as I had requested of you and even with a larger group, God willing, and that my wife recovers completely. I will certainly pay you a courtesy visit, if only to meet the people behind the emails you sent and, if possible, arrange a meeting with your management, since I am one of the largest European importers of your ceramics, from the Imola Ceramics factory, as well as other no less important ones. I will certainly go and meet you to associate your face with a heinous act.

I remember and will never forget your posture and attitude.

Excellent location as very close to St. Marks Square yet not in a busy area so more quiet.

Great location with restaurant seating along the canal

I'm a travel curator, and I've debated recommending this hotel to my mid-level/budget clients...but thank God held back til I could stay myself. Headline: This is not a 4-star hotel, by a long shot. A 3-star, perhaps. It's not the decor I have a problem with - traditional Venetian is fine, a tad dated, but you're not paying St. Regis prices. This property was on the lower end of the 4 and 5 star options, so around $350/night in late April. One month later it's going for nearly double. That is totally, laughably outrageous. The kicker for me was - on a sunny, 80+ degree day, they would not turn on the air con. At least not in the rooms. Their policy (which is becoming typical of hotels owned by foreigners who don't care about Venice) is to have AC on only in lobby, low. In May, they turn it on in guest rooms (and I'm guessing there's a limit to how low you can go). My tiny room overlooked narrow "calle", no ventilation, stuffy, HOT. Opening windows = mosquitos. So I laid there on my first night in Venice unable to sleep. It would be one thing if reception cared - but there was no care, no offer for a fan, no offer to change rooms to something more ventilated. I'm not the stereotypical entitled American tourist who thinks everything should be as it is at home. I believe in immersing yourself in their culture, not the other way around. But this was just elementary hospitality. No excuse. This is not a 4-star hotel, not even close. And too bad, because the location is great - near St. Mark's Square, but far enough that you're not slammed by humanity all day. Great bacari nearby (Magna Bevi Tasi for example), easy walking distance to Castello area (residential, great restaurants like A le Tole), overlooks canal (if you get a decent room) but again, hospitality 101: D+.

Mold clearly on walls coming from AC vents that do not work, even after checking with the front desk on how to properly work it, still no AC. While passing the front desk on our way out, we accidentally caught the front desk man scrolling through porn. Bed was two twins pushed together, so you have to be careful not to fall asleep on the crack. Cum stains on the he floor or something gross was not cleaned properly . Very bad place to stay I don't recommend it . Offering nothing to compensate this place is a joke .steer clearly.

Room door was a bit suspicious regarding locking mechanism. “Do Not Disturb” light kept switching off. Unable to control AC/Fan due to overtaking building temperature control. Room felt stuffy at times and had to open windows with screaming children in the courtyard. Often times we could hear dishes clanking as there was a kitchen downstairs.
Bathtub/shower had mold and multiple cracks. Felt uncomfortable showering in the restroom.
Walls are lined with fabric and they are noticeably dirty.
Our room was extremely large which allowed great space for luggage and lounging. Hôtel was in great distance of restaurants and cafes. It was also very close to popular attractions.

Hotel not 4 star standard, needs refurbishment.Majority of staff helpful, one older gentleman on reception unpleasant.Room was spacious but grubby, needs painting.Good location.Good selection of restaurants nearby.Cannit comment on food as we didn't avail .

As soon as we checked the bed, there was hair all over every blanket and sheet. There was stains on sheets and yellow stains on matress cover. We asked if we could get the sheets changed, they asked us to leave so they could change the sheets. We left, came back 4 hours later.. they only changes the top blabkets without changing the stained sheets. I had to reauest more clean sheets so that i could do ut myself.

The property was in a great location, surrounded by tourist attractions and great restaurants.

The staff where friendly and you could leave your bag on the last day of travel before going to the airport.

Would stay again

We had a wonderful stay here. Our room was spacious, clean and really had an authentic feel to it.
The staff were very helpful.

Perfect location; short and easy walk from San Zaccaria waterbus stop (no bridges to cross), then 5-10 minute walk to San Marco and 10-15 minute walk to Rialto.
Plenty of restaurants and shops locally.
Nice and clean hotel with big rooms and very clean.
Friendly staff.
Recommended for mid-price in Venice.

We had a pleasant stay at Ai Due Principi. We stayed 5 nights at ~US$125 per night, including all taxes and fees, in mid-December. This seemed completely reasonable since it was relatively easy to walk from the hotel all over Venice. Our double room on the second floor (floor with rooms numbered 100+) was spacious. Even the bathroom was roomy. Our windows looked out on the hotel courtyard. The mattress was firm. Everything was clean. Staff were friendly and accommodating. Our only complaints: the pillows were very thin and flat, and the heated towel bar was so hot that it kept the entire bathroom heated. Would stay here again.

Nice

The room was clean, comfortable and decorated to have a nice classy feel. Loved the jacuzzi. The staff at the restaurant were very nice and took good care of us at meal time. Location is excellent, right on gondola row and close to St. Mark Square. Not a dock at the hotel but only 4-5 minutes walk from the dock.

Cute hotel! Great service. The rooms are tiny.