Marco Polo Wuhan

Hotels
•
Wharf Hotels
Wuhan Times Square, 159 Yan Jiang Avenue, Wuhan, Hubei, 430000 , Wuhan , CN
86-27-8277 8888

listing image 1
Show all photos

Facilities

Elevator
Fitness facilities
Conference space
Breakfast available (surcharge)
Health club
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Porter/bellhop
Full-service spa
See all facilities

Review Highlights

Pros:
Fantastic river view
Great club lounge food
Cons:
Difficult-to-open bathroom door
Poor English-speaking staff
Lack of chili sauce

Categories

Cleanliness
6
Mixed reviews on cleanliness, with some guests mentioning issues like difficult-to-open bathroom doors and small cups for coffee.
Service
6.5
Staff language proficiency and availability of certain condiments like chili sauce were areas of improvement noted by guests.
Location
8.5
Guests raved about the fantastic view of the river from the hotel.
Room Quality
5
Mixed reviews on room quality with some guests experiencing issues with bathroom doors, while others enjoyed the view.
Amenities
5
No specific mentions of amenities in the provided review text.
Value for Money
7.5
Guests appreciated the view and club lounge food, but noted language barriers and lack of certain amenities.
Food and Beverage
8
Positive feedback on club lounge food, with a noted absence of chili sauce.
Overall Experience
7
Mixed reviews overall, with positive comments on the location and view, but negative feedback on some service aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-27 14:27

Property Description

Spa and Recreation Amenities: Indulge in massages, body treatments, and facials at the spa, alongside a health club, indoor pool, and spa tub for relaxation.

Fine Dining and Room Service: Enjoy delicious meals at SAVVY or convenient room service. Unwind with a drink at the bar/lounge and savor continental breakfast options.

Convenient Facilities: Benefit from a business center, complimentary newspapers, and event spaces. Retreat to one of the 352 air-conditioned rooms with upscale amenities.

Escape to luxury at Marco Polo Wuhan in Jiang'an District. Book now and experience a blend of comfort and sophistication during your stay.

Important information:

  • Pool access available from 6:30 AM to 10:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WUH

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    EarthCheck

  • General

    Professional property host/manager

Location

Guest Reviews

Cleanliness: 6
Service: 6.5
Location: 8.5
Room Quality: 5
Amenities: 5
Value for Money: 7.5
Food and Beverage: 8
Overall Experience: 7
J
JASWIR • friends
6
Pros:

Bathroom door too hard to open. Already reiewed

2025-05-31 • via Nuitee
J
JASWIR • friends
4
Pros:

Bathroom door too hard to open. Lady cannot open. If alone she could have been stuck there.
No tea in room only coffee. Cups too small.
Club lounge was great food. But no chilli sauce availabke. Staff poor english speaking.
View of river from window was FANTASTIC.

2025-05-24 • via Nuitee
T
Tiana • partner
6
Pros:

房间比较旧，前台服务一般

2024-10-31 • via Nuitee
B
brian
2
Pros:

Hotel room was very hot. AC does not work, had to settle for a fan. Hotle needs updating, rooms are old and carpets are dirty/stained

2024-04-12 • via Nuitee
E
Ehud
10
Wuhan best place to stay
Pros:

Fantastic hotel with panoramic views of the river and opposite bank

2024-02-17 • via Nuitee
U
U-Mui • family
10
Pros:

The young lady at checkin was very helpful, friendly and professional. I like the hotel a lot. Will stay here again next time when I visit Wuhan in future. The clean lady was a responsible person I can tell. Thank you!

2024-01-06 • via Nuitee
Y
YONGHAO
10
Pros:

Nice

2023-11-03 • via Nuitee
T
tatt
10
Good Stay!
Pros:

Location, Service, Room, Breakfast...alls great! Request for a high floor room on the right side (facing river) to get an excellent view of the city neon all evening.

10 mins walk away is a busy pedestrianised street..take a city tour to understand the city's culture...Wuhan city is worth a visit..

2023-05-02 • via Nuitee
M
Ming • partner
10
Pros:

Property was clean and service was enthusiastic. Good eats and shopping near hotel. Rooms were spacious enough.

2018-11-15 • via Nuitee
H
Hong
10
Love the view and the location
Pros:

We stay here every time when we come to Wuhan, love the view, love the location, love the smell...

2018-08-23 • via Nuitee
D
DT
8
Nice hotel near historic downtown Wuhan
Pros:

Nice hotel with friendly personnel, close to the historical city center of Wuhan with pedestrian streets, cafes, restaurants, and shops; boardwalk along the Yangzi River is right across the street from hotel, a great place to hang out, enjoy the scenery and watch or interact with people.

2018-03-20 • via Nuitee
V
Verified traveler
10
Pros:

Great location and staff are friendly. Great view, close to the bund.

2018-02-22 • via Nuitee
B
Bob
10
Fantastic hotel! Staffed by amazing employees!
Pros:

This hotel is gorgeous. The staff went out of their way to make my 6 day stay enjoyable. I literally didn't want to leave. I plan to be back. In particular, I want to praise Richard at the Duty desk, and Iris and Angel at Registration. These three employees make a great impression and they helped me solve several planning problems. Stay in this hotel. You'll be glad you did!

2018-01-09 • via Nuitee
E
Ed
8
Fantastic location within Wuhan
Pros:

Adjacent to one of thexwotkd's great rivers, this hotel is located in an area once part of the Russian concession in Hankou. A short walk to many areas of interest. Fantastic staff, particularly Iris! Noise insulation in room could have been better, as any noise from outside was heard. The hotel advertises an adjacent historic street, but that street has fallen into disrepair. Access to hotel via vehicle is difficult. Yet, all in all, a great place to stay, and I will be back

2017-10-05 • via Nuitee
K
Kate
10
Good quality hotel, beautiful view, well located.
Pros:

Loved this hotel, buffet for breakfast at the lounge was diversified.
Gym and pool area were cleaned.
Only bad side was the stiffness of the matteress, way too hard.
Pillows very comfortable.

2017-04-09 • via Nuitee
V
Verified traveler
10
Great hotel
Pros:

Really nice and clean hotel at a popular location. It is better than most of the 5 star hotels in Wuhan.

2017-04-07 • via Nuitee
J
jiayin
2
Horrible customer service
Pros:

Made reservations for 3 adults and they gave us one king bed. I paid extra guest fee hoping they would give us another room but they declined.

2017-04-01 • via Nuitee
C
Caleb
10
great Stay
Pros:

I really enjoyed my stay. The staff was very helpful. The food was great as well. I went to East Lake to ride bikes for the day. Would recommend this hotel to anyone above any others there

2017-03-27 • via Nuitee
V
Verified traveler
10
Pros:

One of the best hotel I ever stay. Definitely the best hotel in Wuhan

2017-03-27 • via Nuitee
B
BEI
8
Ok but not five star
Pros:

Location ok. Facilities are a bit dated. Staff very unhelpful and unprofessional especially in the main cafe restaurant for breakfast.

2016-11-08 • via Nuitee