The Dairy Hotel Queenstown, A Naumi Chapter

Hotels
9.6 (801 reviews)
21 Brecon St , Queenstown , NZ

Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique amenities
Clean rooms
Value for money
Cons:
Repetitive breakfast options
Small room sizes

Categories

Cleanliness
9.56
Rooms very clean with all amenities and well maintained.
Service
10
Staff is friendly, approachable, and accommodating.
Location
10
Perfect location, centrally located near restaurants and attractions.
Room Quality
9.56
Rooms are stylish and comfortable, but some perceived as small.
Amenities
9.56
Unique amenities like free minibar and happy hour.
Value for Money
9.56
Well-priced, offering a comfortable stay with great perks.
Food and Beverage
8.56
Breakfast options were repeating, but happy hour was enjoyable.
Overall Experience
10
Unique and accommodating experience with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:41

Property Description

Immerse Yourself in Alpine Chic and Laidback Glamour at The Dairy Private Hotel by Naumi Hotels.

Historic Charm: Step into a piece of Queenstown's history at this unique property, originally built around the town's original dairy/corner store from the 1920s. The Dairy Private Hotel offers a blend of historic charm with modern luxury, providing a truly unforgettable stay.

Spectacular Views: Wake up to breathtaking vistas of Queenstown's iconic landmarks, such as The Remarkables mountain range and Lake Wakatipu, from select guest rooms. The picturesque alpine scenery serves as the perfect backdrop for your holiday memories.

Luxurious Amenities: Indulge in a range of amenities including air-conditioning, elegant wallpapers, and stylish interior decorations in your room. Guests can also take advantage of complimentary WiFi, free on-site parking (subject to availability), happy hour drinks, and access to the hotel's facilities like the cozy guest lounge with a fireplace and the relaxing outdoor spa pool.

Ready to experience the perfect blend of history and luxury? Book your stay at The Dairy Private Hotel by Naumi Hotels now.

Important information:

1. If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.

2. Please note that there is a 2.5% charge when you pay with a credit card.

3. Parking is subject to availability due to limited spaces.

4. Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

5. This property does not allow children under 12 years of age.

6. Any reservations consisting of four or more rooms, arriving on the same date under the same guest name, will be classified as a group booking.

7. Full prepayment is required no later than 90 days prior to the group’s scheduled arrival date. Once within the 90-day period, all reservations are considered final and are therefore non-cancelable and nonrefundable.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Location

Guest Reviews

9.6
Based on 801 reviews
Cleanliness: 9.56
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.56
Value for Money: 9.56
Food and Beverage: 8.56
Overall Experience: 10
J
June • couple • nz
9
2026-09-12 • via Nuitee
K
Kylie • couple • nz
8
Unique and friendly hotel in great location
Pros:

The view was beautiful, we could see the lake and mountains. Great breakfast with lots of options. Staff were friendly and helpful. Happy hour was a nice touch.

Cons:

Maintenance was poor. We had light bulbs missing and a fan that didn’t work in the bathroom.

2026-09-07 • via Nuitee
K
Kylee • couple • nz
10
Amazing stay at short notice. Very cosy little place
Pros:

Cosy little place with amazing communal lounge with daily Happy Hour

Cons:

View over the car park

2026-09-07 • via Nuitee
M
Mikaela • couple • au
9
Excellent
Pros:

Well located in Queenstown, and a very cosy hotel. The afternoon happy hour was excellent, breakfast great and rooms lovely!

Cons:

Nothing

2026-09-05 • via Nuitee
C
Carole • couple • ca
8
Pros:

Hotel has a great location, within minutes of central Queenstown.

2026-09-03 • via Nuitee
A
Andrew • couple • au
9
Pros:

Cute white lotus vibes, Decor that is
Great location for Queenstown, every close to everything
Evening drinks and complimentary snacks a bonus.
So much better than chain hotels for similar price.

2026-09-02 • via Nuitee
J
Joanna • couple • au
8
Great location and staff.
Pros:

Happy hour, clean, sizeable room, lounge area, breakfast, location, staff and overall cool interior decoration.

Cons:

Small details but the fire never really got going for more than half an hour - purely for limited effect and outdoor one never lit. Ventilation in bathroom didn’t seem to be there. Bed wasn’t made properly ever.

2026-09-02 • via Nuitee
T
Trent • couple • au
9
A friendly, well-located boutique hotel with great value and a genuinely warm atmosphere
Pros:

Everything about this boutique hotel made for a great stay. It's a short, easy walk down the hill into Queenstown's town centre, so we had quick access to restaurants, shops, and the lake. The atmosphere was warm and social — guests naturally chatted over breakfast and during the hosted drinks session between 5–6pm. The room was a great size, everything was spotlessly clean, and the value was excellent given the rate included continental breakfast plus free drinks and snacks in the common area. Staff were friendly, responsive, and easy to deal with throughout. Despite being close to town, it was generally quiet, with just a little early morning noise as Queenstown woke up.

Cons:

Parking is paid and must be booked in advance. If you're driving and don't sort this out ahead of time, you could end up needing to park elsewhere and walk back to the hotel.

2026-08-31 • via Nuitee
P
Paul • couple • au
9
Friendly staff location perfect and good breakfast very comfortable and personal we will always stay here
Pros:

Easy to get to nice and quiet and very comfortable also parking

Cons:

Nothing

2026-08-28 • via Nuitee
N
Nicola • couple • au
10
Pros:

Absolutely loved the location! We never needed a car—the place is perfectly situated for strolling around and exploring Queenstown. The mountain views from our bedroom were incredible. 🏔️

Happy hour was fantastic, with great wine and the perfect opportunity to meet new people. Loved the lolly bar :) The staff were so friendly and welcoming; they genuinely made us feel like family.

Would happily stay here again! ❤️

2026-08-28 • via Nuitee
S
Sam • couple • au
9
Wonderful historic building, perfect location (if you don't mind a hill!).
Pros:

The included breakfast and happy hour were a great touch, and the bookable hot tub was great. The historic building has so much charm and the staff are wonderful.

Cons:

The heat control in the room was difficult to work out, and the after-hours reception numbers we were given weren't answered.

2026-08-27 • via Nuitee
L
liblazilla • NONE • Brisbane, Brisbane Region, Queensland
10
Cosy, beautiful and wonderfully welcoming
Pros:

Absolutely LOVED our stay at The Dairy! 🥰 The team were absolutely fantastic and made us feel so welcome. We’ll definitely be back!

The complimentary happy hour was such a lovely touch, with delicious wine and the yummiest snacks. Special shoutout to the smoky cheese... I’m still dreaming about it! 🧀🤤

The cosy fireplace, gorgeous aesthetic and all-round atmosphere made it such a beautiful place to stay in Queenstown. Couldn’t recommend it more! ❤️

2026-08-25 • via Tripadvisor
M
Mark • solo_traveller • au
10
Great stay
Pros:

Happy hour was a great way to relax and socialise with other guests. The platters that accompanied the wines were always fresh and tasty.

Cons:

Nil

2026-08-25 • via Nuitee
S
Sandy • solo_traveller • au
10
Lovely property in great location
Pros:

What a beautiful quaint homely property. Complimentary extras were much appreciated. Fantastic location

2026-08-24 • via Nuitee
A
Alan Williams • solo_traveller • au
9
Great cozy hotel in top location
Pros:

We loved the coziness of The Dairy Hotel and that it was quiet despite being so close to the centre of town. The happy hour is a great way to meet other guests over a wine and snacks, we joined every evening we were there and got some great tips for things to do. We used the lounge a lot in the late afternoons and evenings.

The room was a good size and the bed comfortable. The staff were very helpful too.

Cons:

The bathroom was rather dated (but functional) and the wardrobe doors wouldn't stay closed. Also the breakfast, whilst a decent but limited choice, was the same every day which is a bit boring for a week stay. Having a change of feature dish instead of bacon croissant each day would have been nice.

2026-08-23 • via Nuitee
J
Joanne • solo_traveller • au
9
2026-08-22 • via Nuitee
M
María Rebeca • couple • cl
8
Hotel cómodo de paso por Queenstown!!!
Pros:

La ubicación excelente, la atención del personal muy acogedora, la tranquilidad y el silencio.
La habitación era cómoda y el desayuno era discreto pero rico.
El hotel te ofrece jugos, cabritas, chips y otras cosas en la habitación sin pagar extra y también te ofrece chocolates, café, té y dulces todo el día en la recepción…
Está muy cerca de todo el centro caminando de Queenstown, tanto de las tiendas como de los restaurantes…

Cons:

el precio está elevado por noche y no me parece que debas pagar al hotel NZ$25 por un estacionamiento que está frente a la recepción, literalmente sobre la vereda!!!

2026-08-21 • via Nuitee
K
KendraNeter • NONE • Largo, Florida
10
12 out of 10, it was that great!
Pros:

We loved our experience here! The rooms are brilliantly appointed, staff was gracious and helpful and the location is ideal! Their happy hour is a perfect time to visit with other guests! Would absolutely stay here again!!!

2026-08-19 • via Tripadvisor
R
Rosani • couple • au
10
Cosy, friendly and beautiful location for a ski holiday
Pros:

Amazing location, lovely rooms, wonderful staff. Happy hour was wonderful. Space to store skis + close to the coronet/remarkables Ski Bus pick up/drop off. Spa was lovely and the view over the mountains was beautiful. The decor was well thought out and the space was cosy and comfortable.

Cons:

Nothing - it was perfect

2026-08-19 • via Nuitee
A
ambersI7616MD • NONE • Brisbane, Brisbane Region, Queensland
10
Sophisticated vintage fit-out with a homely feeling
Pros:

The atmosphere when we arrived was so warming - it was happy hour and they put on free social drinks and nibblies in the communal lounge space.
The decor is sublime. Sophisticated vintage-style fittings, wallpaper and furniture.
There's minimal parking available onsite but they are next to a Wilson Carpark. It was easy enough to get your bags in and out of the bar at the front of the building.
Location was brilliant, you cross the road and walk straight into town!
Everything was clean and nicely styled. Good sized room and spacious bathroom.
It's a lovely timber heritage building so we could easily hear when someone slammed a door - might be a challenge for a lite sleeper. The bed was comfortable and we slept very well!
Staff were very friendly and helpful.

2026-08-18 • via Tripadvisor