The Dairy Hotel Queenstown, A Naumi Chapter

Hotels
9.6 (741 reviews)
21 Brecon St , Queenstown , nz

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Hot tub/Jacuzzi
Ski storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique amenities
Clean rooms
Value for money
Cons:
Repetitive breakfast options
Small room sizes

Categories

Cleanliness
9.56
Rooms very clean with all amenities and well maintained.
Service
10
Staff is friendly, approachable, and accommodating.
Location
10
Perfect location, centrally located near restaurants and attractions.
Room Quality
9.56
Rooms are stylish and comfortable, but some perceived as small.
Amenities
9.56
Unique amenities like free minibar and happy hour.
Value for Money
9.56
Well-priced, offering a comfortable stay with great perks.
Food and Beverage
8.56
Breakfast options were repeating, but happy hour was enjoyable.
Overall Experience
10
Unique and accommodating experience with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:41

Property Description

Immerse Yourself in Alpine Chic and Laidback Glamour at The Dairy Private Hotel by Naumi Hotels.

Historic Charm: Step into a piece of Queenstown's history at this unique property, originally built around the town's original dairy/corner store from the 1920s. The Dairy Private Hotel offers a blend of historic charm with modern luxury, providing a truly unforgettable stay.

Spectacular Views: Wake up to breathtaking vistas of Queenstown's iconic landmarks, such as The Remarkables mountain range and Lake Wakatipu, from select guest rooms. The picturesque alpine scenery serves as the perfect backdrop for your holiday memories.

Luxurious Amenities: Indulge in a range of amenities including air-conditioning, elegant wallpapers, and stylish interior decorations in your room. Guests can also take advantage of complimentary WiFi, free on-site parking (subject to availability), happy hour drinks, and access to the hotel's facilities like the cozy guest lounge with a fireplace and the relaxing outdoor spa pool.

Ready to experience the perfect blend of history and luxury? Book your stay at The Dairy Private Hotel by Naumi Hotels now.

Important information:

1. If you expect to arrive outside reception opening hours, please inform the property in advance, using the contact details found on the booking confirmation.

2. Please note that there is a 2.5% charge when you pay with a credit card.

3. Parking is subject to availability due to limited spaces.

4. Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

5. This property does not allow children under 12 years of age.

6. Any reservations consisting of four or more rooms, arriving on the same date under the same guest name, will be classified as a group booking.

7. Full prepayment is required no later than 90 days prior to the group’s scheduled arrival date. Once within the 90-day period, all reservations are considered final and are therefore non-cancelable and nonrefundable.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: ZQN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children ages 12 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs NZD 20 per day.

Location

Guest Reviews

9.6
Based on 741 reviews
Cleanliness: 9.56
Service: 10
Location: 10
Room Quality: 9.56
Amenities: 9.56
Value for Money: 9.56
Food and Beverage: 8.56
Overall Experience: 10
S
Steve • couple • nz
10
Pros:

Loved it, happy hour much appreciated

2026-05-09 • via Nuitee
K
Katherine • couple • au
10
2026-05-02 • via Nuitee
M
Mathew • couple • gb
10
2026-04-29 • via Nuitee
L
Lisa • solo_traveller • nz
10
Fabulous
Pros:

Fabulous place in a great location. Very helpful and accommodating staff..

2026-04-28 • via Nuitee
K
Keating • extended_group • au
9
2026-04-25 • via Nuitee
O
Olivia • solo_traveller • au
9
Luxurious unique stay in a central location with views.
Pros:

Extremely conformable room with everything you could want. Compact and the decor is superb for a unique stay. Sitting area and breakfast areas are gorgeous and room had a beautiful view. Bed and sheets extremely luxurious. Staff are friendly and helpful. Happy hour is a treat!

Cons:

Not necessarily a bad thing - being in a busy area means more night time pedestrian noise and the old building means the walls are not super thick and can hear other guests.

2026-04-25 • via Nuitee
T
Tracy • couple • au
9
Clean hotel in great location with great staff that were clear and polite in all dealings
Pros:

Location friendliness and attention to customer comfort

Cons:

Nothing

2026-04-22 • via Nuitee
Y
YUKO • couple • jp
10
2026-04-22 • via Nuitee
J
Jordan • solo_traveller • gb
10
2026-04-21 • via Nuitee
D
Daniel • couple • au
7
Pros:

Great location, clean room

Cons:

Breakfast offering was underwhelming.

2026-04-20 • via Nuitee
C
Chantel • couple • nz
10
2026-04-19 • via Nuitee
J
Joe • couple • au
10
Pros:

Nice small size.

Cons:

All good

2026-04-16 • via Nuitee
A
Andy • couple • nz
8
2026-04-16 • via Nuitee
P
Paul • couple • je
5
Could have been better, with little effort.
Pros:

The location was convenient to the gondola, and central Queenstown.

Cons:

The room was dusty in places, if you suffer from allergies or hay-fever ask them to change the bedding as they use duck-down duvets. One staff member was particularly rude and sarcastic when asking for assistance.

2026-04-16 • via Nuitee
V
Victoria • couple • au
10
2026-04-14 • via Nuitee
K
KRISHNAN • couple • us
9
Perfect stay in Queenstown.
Pros:

Great location, clean and comfortable. Nice facilities.

Cons:

All good.

2026-04-13 • via Nuitee
P
PSWG • solo_traveller • gb
8
Pros:

Quirky hotel, with a lounge area where they do complimentary drinks and snacks every afternoon. Nice touch. Good quality continental breakfast. Great location, in terms of being a short walk from the centre of town.

Cons:

Room overlooked a floodlit car park so had to keep curtains shut and couldn't open window as lots of people noise through to the early hours. Ask for a quite room facing away from road / car park. Our aircon/heater didn't work, and we asked twice to have it fixed, and though they said it was, it wasn't.

2026-04-13 • via Nuitee
E
Emma • family_with_children • gb
6
2026-04-12 • via Nuitee
M
Martin • couple • gb
10
Perfect place to relax in central Queenstown.
Pros:

Central location, happy hour, helpful staff, welcoming ambience. Staff parked our car for us when we were out all day to avoid car park charges, and made us up breakfast bags as we were leaving before 8am. Nothing was too much trouble

Cons:

Lack of parking spaces. Slightly dated bathroom suite.

2026-04-11 • via Nuitee
N
Natalie • family_with_children • au
9
Pros:

Quirky and good facilities

Cons:

Not enough car parking

2026-04-09 • via Nuitee