The Mayflower, Jakarta - Marriott Executive Apartments

Hotels
Marriott Executive Apartments
9 (103 reviews)
Jl. Jenderal Sudirman Kav. 76-78, Sudirman Plaza, Indofood Tower, Jakarta, 12910 , Jakarta , ID

Facilities

Full-service spa
Fitness facilities
Express check-out
Comprehensive recycling policy
Health club
No single-use plastic stirrers
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Overall good stay
Cons:
Cleanliness issues
Old room condition

Categories

Cleanliness
7.88
Numerous cleanliness issues mentioned, such as dusty living room and unclean curtains.
Service
9.99
Nice and friendly staff were noted positively.
Location
9.39
Area noted for heavy traffic, making it hard to move around.
Room Quality
7.34
Room negatively described due to old and unrenovated conditions.
Amenities
8.87
Concerns about lack of basic amenities but some aspects positively noted.
Value for Money
9.33
General sentiment aligns with hotel quality for prices.
Food and Beverage
9.38
No specific comments made; assumed standard quality for this hotel tier.
Overall Experience
9.85
Overall good experience despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:28

Property Description

Escape to The Mayflower, Jakarta – Marriott Executive Apartments, where luxury meets unparalleled convenience in the heart of Jakarta.

Indulgent Spa & Wellness Relax and rejuvenate at our full-service spa, featuring a variety of massages, body treatments, and facials. Engage in invigorating workout sessions at our health club or unwind in the indoor pool and sauna for the ultimate wellness experience.

Gastronomic Delights Savor the rich flavors of Indonesian cuisine at The Café or enjoy 24-hour room service and a delightful coffee shop/café experience. Our buffet breakfast promises to invigorate your mornings with delectable options.

Comfort & Amenities Each of our 96 luxurious guestrooms is thoughtfully designed with full-sized kitchens, LED televisions, and private bathrooms featuring deep soaking tubs. Enjoy complimentary Wi-Fi and convenient concierge services to enhance your stay.

Don’t miss out on this exceptional experience – book your stay at The Mayflower today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)

Location

Guest Reviews

9
Based on 103 reviews
Cleanliness: 7.88
Service: 9.99
Location: 9.39
Room Quality: 7.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.85
D
Daiki
2
Pros:

Bad points:
-the rooms I stayed at is too Photoshopped and the actual room is very old and looks to have not been renovated for dozens of years
-the room’s entrance door was broken and everyone could enter my room for a few days until I noticed it and Do not disturb card was also broken.
-The wall-mounted phone in the kitchen was broken and dropped on the kitchen counter
-the living room smells super dusty
-the curtains are not cleaned and if you touch it, you would feel dozens of years old of wet dust sticks to your fingers
-the cleaners do not wipe the floor at all(all of my hair remains on the floor after cleaning)
-the cleaner took out my spare toilet paper rolls that I requested and secured to prepare for my upcoming days to fight with stomach illness and left only 2 rolls
-made me feel the entire hotel tries to cut cost even sacrificing customer’s satisfaction. they stopped providing a paper cup for the water server at the gym and they do not change the towels and bed linens unless you explicitly show your intention that you want them to change them by leaving the towls on the floor and putting a “please change” card on the bed linen. If you forget that, they don’t change them unless you call the front.
-no form type hand soap, and the cleaner picked up a soap already dropped in the sink(dirty) and put next to the cleaned dishes
-water server beeps too loudly when the tank is empty, after using cold water, the server’ cooler machine makes too much noise for a while

2025-09-04 via Nuitee
T
tariq
10
Nice stay
Pros:

It’s very nice stay in good hotel with nice and friendly staff

2025-08-24 via Nuitee
T
tariq
10
Good
Pros:

The hotel is more than fantastic but the area is too much traffic and it’s not easy to go anywhere in fast if you are in a harry

2025-08-21 via Nuitee
I
ikuo
8
Pros:

Good

2025-03-14 via Nuitee
V
VANDENBORGHT
10
Pros:

Très bon accueil , personnel excellent

2025-03-03 via Nuitee
V
Verified traveler
10
夜間の騒音と朝食のメニュー
Pros:

部屋が30階の大通り側であったが、夜、寝るときにバイクや車の音で眠れなかった。(同行者も同じ意見。彼は35階)。当ホテルは、毎年開催される会議場に近く立地は良いが、夜、騒音が問題。一方、朝食は、少ない料理とは別にオーダー可能だが、料理を見て決められないので、数日だけ宿泊する者には不便である。

2025-02-17 via Nuitee
A
Ayumu
8
Pros:

スタッフさんがいろいろ気を使ってくれました。

2025-01-25 via Nuitee
E
Edi
10
Pros:

Clean & spacious room. Staffs are helpful & friendly. Nice stay.

2025-01-23 via Nuitee
J
James
10
Marriott
Pros:

This has been an amazing stay. There was a mix up but the staff took care of the issue and went above and beyond. Phenomenal place to conduct business from, and relax when you have the time. Great location and again staff.

2024-12-12 via Nuitee
T
tiziana
10
Great stay in Jakarta
Pros:

Wonderful and spacious apartment with everything you need great swimming pool and lovely breakfast! Would definitely go back again

2024-11-24 via Nuitee
Y
YA-HSUAN
8
Pros:

飯店有年紀了,所以有些設備顯得老舊。但 Marriott 就是 Marriott,還是很用心的把它維持在一個水平。

2024-11-14 via Nuitee
S
Shih-Hao
10
Pros:

Staffs are really helpful and friendly.

2024-11-06 via Nuitee
B
Bj family
10
Pros:

Property is in a great location. The staffs are all amazing especially The Cafe staff Anissa and manager Hondo. Very gracious and such a warm welcome. The room is beautiful. Very comfortable. Would definitely be returning.

2024-08-10 via Nuitee
M
María family
10
Pros:

Excellent service, super friendly!!

2024-07-29 via Nuitee
T
Taka
8
Pros:

朝食のメニューが少ない

2024-06-17 via Nuitee
S
seunghun
4
Pros:

전반적으로 청결했으나 바퀴벌레 2마리를 잡았네요... 다음날 방 전체 소독을 했네요....

2024-04-27 via Nuitee
Q
Quintin
10
WONDERFUL HOTEL!
Pros:

Very relaxing and comfortable. Everything was perfect at this hotel. The staff is always smiling and welcoming. Very pleased guest!

2023-12-22 via Nuitee
Q
Quintin
10
Satisfied world traveller
Pros:

This is the most comfortable stay I’ve had with a kitchen, big frig, great view to the city for a great price. Great for families too!

2023-12-11 via Nuitee
S
Susan
10
Pros:

Great room

2023-10-31 via Nuitee
R
Ricky
10
Friendliness
Pros:

Reception was very friendly and efficient

2023-10-22 via Nuitee