Hilton Garden Inn West 35th Street

Hotels
Hilton Garden Inn
8.8 (3805 reviews)
63 West 35th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Lack of amenities

Categories

Cleanliness
7.95
Some reviews mentioned issues with cleanliness.
Service
9.45
Staff were described as friendly and helpful in multiple reviews.
Location
9.45
Guests frequently praised the hotel's prime location.
Room Quality
8.95
Rooms mentioned as lovely and comfortable, though in need of some renovation.
Amenities
7.95
Some guests noted the lack of amenities in the room.
Value for Money
8.95
Most reviews indicate satisfaction with value, though some noted pricing issues.
Food and Beverage
8.45
Mentioned in a review as needing improvement with breakfast options.
Overall Experience
9.25
Overall a very positive stay with minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:41

Property Description

Prime Location in Midtown Manhattan
Hilton Garden Inn New York/West 35th Street is perfectly situated just steps away from iconic landmarks like the Empire State Building, Times Square, and Madison Square Garden.

Modern Rooms and Amenities
Experience comfort and convenience in our well-equipped rooms and suites, complete with a flat-screen TV, microwave, mini-fridge, and Keurig® coffeemaker for a relaxing stay.

On-Site Dining and Fitness Options
Indulge in delicious meals at our restaurant and bar, grab snacks at the convenience pantry, and stay active at the 24/7 fitness center with a Peloton® Bike.

Book your stay at Hilton Garden Inn New York/West 35th Street for a memorable and enjoyable experience in the heart of the city.

Important information:

Please note that package handling fees apply for more than 3 packages or packages that weigh over 20 lbs or packages that are larger than 20 inches x 20 inches in size.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 66 per day.

Location

Guest Reviews

8.8
Based on 3805 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.95
Amenities: 7.95
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.25
L
Laetitia family_with_children fr
10
Parfait
Pros:

Tout

Cons:

Rien

2026-04-18 via Nuitee
G
Gillian family_with_children au
10
Pros:

Amazing location, staff all very friendly, room comfortable …

2026-04-18 via Nuitee
A
Aromal Ram solo_traveller in
9
Good location and a good view of the empire state building
Pros:

Location was great. So was the view of the empire state building. Check-in was really smooth.

Cons:

I don't know why american hotels don't provide water in the room. We had to go into another floor to fill water.

2026-04-17 via Nuitee
R
Renae family_with_children au
8
2026-04-17 via Nuitee
H
Heidi Gray solo_traveller gb
2
Pros:

Views from bedroom

Cons:

Breakfast was awful. Limited choice.

Building was dropping to bits.

2026-04-17 via Nuitee
C
Csaba family_with_children gb
8
A perfect base to discover Manhattan
Pros:

The location is great for exploring Manhattan without being in the chaos of Times Square. It’s on the opposite side of the block of the Empire State Building. A subway entrance just 20 meters away. There’s also a 24-hour gym, which is perfect for an early morning or late-night run.

Cons:

The room is on the smaller side, which is to be expected in New York. The breakfast offering is quite limited and not in the most modern setting - fine if you’re in a rush and nothing else fits your schedule. However, you’re generally better off heading to a nearby café for breakfast (e.g., Le Pain Quotidien or something similar).

2026-04-16 via Nuitee
A
Alex couple id
10
Amazing hotel in a convenient location - highly recommend!
Pros:

This hotel is amazing! Perfect location near Times Square, Broadway, Bryant Park, Fifth Avenue, yet quiet and relaxing still. It's also near Penn train station and 34st subways which make it convenient for traveling around. The view from our room (floor 26) was incredible, with a view of the Empire State Building and the rooms are a really good size. Beds super comfy, wardrobe space and shelves, big tv and shower. Reception staff were really helpful, and arranged a flat rate car service for us to JFK ($85). We would definitely book here again if we return to NY - perfect place for our honeymoon and highly recommend!

Cons:

Nothing!

2026-04-16 via Nuitee
S
Sila couple de
10
Pros:

I had a very pleasant stay at the Hilton Garden Inn West New York. The location was perfect — very convenient and with great access to everything, while still feeling calm and comfortable.

The room was clean and cozy, and I felt at ease right away. The view was especially beautiful and definitely a highlight of my stay.

The staff was friendly, and everything went smoothly from check-in to check-out. Overall, a great experience — I would definitely stay here again!

2026-04-15 via Nuitee
B
BMOL Solo travel Port Macquarie, New South Wales
10
One of my favourite Hilton family hotels in NYC
Pros:

I stayed here in Jan '25 & again in Jan'26 as I really enjoyed it. The location is really perfect. Herald Square Subway, literally almost directly out the front door of the hotel, is a major subway stop.. So there are a lot of different lines and routes seamlessly connecting uptown or downtown or to the boroughs. All the main sights and attractions of Midtown and Times Square are only a few blocks / short walk away.. You coudn't want for a better location.

I think this hotel is great value out of the Hilton brand hotels in NYC. The rooms are a good size by Manhattan standards, well appointed and there are nice Manhattan views from the hotel on either side. Rooms are well appointed with microwave, coffee maker, good TVs on which you can log into and use your streaming services, nice bathrooms. So you get a very comfortable stay, have a nice outlook, and room to move at a much better price than many hotels in Times Square etc.

I found all the staff great on both my stays, everyone is friendly and helpful. Rooms are very clean, and the lobby shop has a good range, is convenient, and wasn't too expensive. As a Diamond guest I had a credit applied daily to my lobby shop purchases. Lift system here is appropriate for thehotel size and lift wait times /flow was good (often a headache in a lot of Manhattan hotels!)

I've stayed in quite a lot of the various Hilton chain hotels in various locations and brands / price points in NYC and this is one of my overall favourites and I'll be back on my next trip to NYC for sure.

I quite like this part of Manhattan and find the streets around here interesting and it is so easy to get everywhere whether on foot or by Subway : ) Lots of various dining options around too.

2026-04-14 via Tripadvisor
G
Gwen solo_traveller us
7
Pros:

Great location.

Cons:

We stayed while the restaurant was being renovated. That was one of the reasons we decided to stay there. That was disappointing. They should let you know that before booking.

2026-04-14 via Nuitee
L
Lali couple us
10
2026-04-14 via Nuitee
E
Eduardo Alberto solo_traveller mx
10
Excelente lugar con ubicación privilegiada
Pros:

Ubicación, es excelente.

Cons:

Todo bien.

2026-04-13 via Nuitee
S
Santiago couple co
8
2026-04-13 via Nuitee
V
Valeska couple br
10
2026-04-13 via Nuitee
A
Andreas couple se
8
Pros:

Nära till allt, fina och fräscha rum.

Cons:

Ta inte frukosten !! Helt värdelöst. Det ingår nästa ingenting och inte värt det.

2026-04-13 via Nuitee
G
Gia solo_traveller us
4
Really regret that we stayed here.
Pros:

Good location.

Cons:

Dated facility. Horrible service. Not clean room cleaning

2026-04-13 via Nuitee
P
Pete couple ch
8
Great place for a short 'musical weekend' stay!
2026-04-13 via Nuitee
R
Robert extended_group de
8
Pros:

The Hotel and the room were perfectly fine, with a microwave, a fridge, a nice view and close to all the attractions of the midtown around Time Square, Broadway, Madison Square Garden, etc.

Cons:

Maybe the doble beds could have been bigger. And we had to wait sometimes too long for the elevators to arrive.

2026-04-12 via Nuitee
N
Nathalie family_with_children fr
8
Parfait
Pros:

L’emplacement, l’incroyable vue

Cons:

Le petit déjeuner

2026-04-12 via Nuitee
S
Sonia solo_traveller pr
10
Pros:

The service, the personal excekent!!!

Cons:

Location and the service

2026-04-12 via Nuitee