SpringHill Suites Napa Valley

Hotels
•
SpringHill Suites
8.6 (370 reviews)
101 Gateway Road East , Napa , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly and helpful staff
Cons:
Inconsistent cleaning standards
Noise from events

Categories

Cleanliness
7.99
Issues with clean room standards mentioned multiple times, such as stains on sheets.
Service
9.46
Staff received praise for being friendly and accommodating.
Location
8.5
Location is convenient but a bit far from the downtown area.
Room Quality
7.95
Rooms were described as a bit dark and some comments indicated they need a refresh.
Amenities
8.98
Compliments on the pool and gym facility, although some issues reported (e.g., lack of towels).
Value for Money
8.44
Mixed feelings about pricing; some reviews say not worth the price.
Food and Beverage
8.49
Breakfast options received mixed reviews, with some items noted as needing improvement.
Overall Experience
8.96
Most guests had a positive experience, despite some aforementioned concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:55

Property Description

Luxurious Studios with Free WiFi
Experience comfort and convenience at SpringHill Suites Napa Valley, just a short distance from Napa Valley Wine Train. Enjoy spacious studios with complimentary WiFi, flat-screen TVs with HBO, and cozy seating areas.

Relaxation and Recreation
Unwind in the heated outdoor pool and hot tub, stay active in the fitness center, or grab a drink at the hotel bar. The 24-hour market is perfect for snacks, and the landscaped gardens offer a unique venue for events.

Convenience and Connectivity
With amenities like a business center, meeting rooms, and the option to rent a tent for special occasions, SpringHill Suites ensures a seamless stay for both leisure and business travelers. Book now for an unforgettable Napa Valley experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 370 reviews
Cleanliness: 7.99
Service: 9.46
Location: 8.5
Room Quality: 7.95
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 8.49
Overall Experience: 8.96
S
Sum Yu Rebecca • couple • gb
10
2026-06-22 • via Nuitee
J
Jean • couple • us
8
Bring your own supplies and shower cap
Pros:

Beautiful hotel and friendly staff

Cons:

Disappointed in amenities. We stayed 3 nights and was disappointed on the supplies. There was only one extra roll of toilet paper besides what little was on the existing roll, the tiniest bar of soap we’ve ever seen and no paper towels. They give you a cloth dish towel instead of paper towels. There were only two paper cups for making coffee so we had to rinse them out each time we used them. A housekeeping gal came around with a cart full of supplies on the second day and when we asked if there was paper towels, she handed us a load of bath towels. I don’t think she understood English. Also, no shower caps. We were told you need to go to the front desk if you want one.

2026-06-19 • via Nuitee
D
Denise • couple • us
7
Pros:

It had the pool, hot tub, 24 hour gym and laundry facilities we prefer at Marriott.

Cons:

The property was what we expected. A few issues with our room caused several inconveniences. Our refrigerator was unplugged so it took us half a day to determine that nothing was staying cool. Then, our TV didn’t work for the first night of our stay. Although these things were fixed within 24 hours, it was unusual for a Marriott property. I much appreciate the extra points on my Marriott account.

2026-06-12 • via Nuitee
M
Michael • couple • us
7
Don’t eat there!
Pros:

Outside fire pit.

Cons:

Food was HORRIBLE is bar/ restaurant and no place close enough to get food.

2026-06-02 • via Nuitee
M
mauijim96761 • Solo travel • Lahaina, Maui, Hawaii
10
Nice stay in Napa Valley
Pros:

Just stayed here for 2-nights and had a nice room overlooking the pool area. The customer service upon arrival and from the associates I encountered was too notch. The breakfast offerings daily were very plentiful and delicious. The location is prone to Napa Valley wineries and I-80 freeway. I truly enjoyed my relaxing stay here and will be back.

2026-05-28 • via Tripadvisor
A
Archibald • family_with_children • us
10
Pros:

Location, rooms, could sleep 3 in separate beds, breakfast

Cons:

Check in was slow. Took 20-25 minutes between waiting and getting keys. Either more staff during check in time or train staff to be more efficient. Otherwise check out and daytime staff was very helpful and accessible.

2026-05-21 • via Nuitee
S
Shipri • family_with_children • de
8
I will go again nice hotel and really clean
Pros:

Clean

Cons:

?

2026-05-19 • via Nuitee
F
F-Vergara • couple • us
8
Pros:

Clean and comfortable. Staff were friendly and attentive

Cons:

It is about 20 minutes drive yo downtown Napa and there are no restaurants nearby.

2026-05-18 • via Nuitee
L
Laurinda • couple • us
9
It was a lovely experience.
Pros:

It was clean and comfortable

Cons:

Pricey

2026-05-11 • via Nuitee
M
Marine • couple • fr
10
2026-04-28 • via Nuitee
J
Jasmine • extended_group • us
9
Good location. Price could have been better.
Pros:

Breakfast options were quick and easy.

Cons:

Not much

2026-04-27 • via Nuitee
N
Nicolson • solo_traveller • us
9
I enjoyed my stay. Great job!
Pros:

I liked the meal availability in the morning, which at some hotels/motels is missing entirely

Cons:

I really can't think of a thing that I did not like. This is a comfortable, clean, well-managed and well-organized hotel. I would add something minor. The TV controller in my room did not always operate easily. There were also no instructions on how to use it.

2026-04-16 • via Nuitee
V
VirgileS • solo_traveller • fr
6
Overall good experience but some room prep mistakes
Pros:

Rooms were big, staff was very nice and breakfast was lovely. Pool facilities are very nice.

Cons:

Some requests weren't taken into account... Had asked for the sofa bed to be made, it wasn't. And inexplicably, the sofa beds weren't made when the room was cleaned, and the next time, they were unmade completely...

2026-04-15 • via Nuitee
M
Mark • couple • us
7
Pros:

Good breakfast, room was very clean

Cons:

Kitchenette was just a sink. The furniture was not comfortable to sit on. Beds were decent.

2026-04-14 • via Nuitee
T
Tanya • couple • us
10
2026-04-09 • via Nuitee
D
Duk • family_with_children • us
9
Short & sweet!
Pros:

It was better hotel than I expected…. Location wasn’t bad, reasonable price, pretty clean room, good breakfast, clean & groomed outside garden, ample parking lots!!!

Cons:

Cleanness, ample parking, reasonable price, friendly staff, good breakfast, beautiful outside garden…,etc

2026-04-08 • via Nuitee
V
Vasilii • family_with_children • us
8
2026-04-01 • via Nuitee
P
Patpha-on • family_with_children • th
9
2026-03-25 • via Nuitee
F
Fallon • family_with_children • us
1
Cons:

I didn't like waking up in the morning to no hot water.
Was pulled by the morning manager.They would only charge me half price for the room. When I received the bill, they had charged me full price.
When I called them, they pretty much told me too bad..
I would never go back to this location again..

2026-03-16 • via Nuitee
A
Abobaker • family_with_children • us
5
The breakfast items were gone an hours before ending. The eggs were not replaced.
Cons:

There were bugs in the restroom.

2026-03-09 • via Nuitee