Motel One Berlin-Hackescher Markt

Hotels
8.7 (580 reviews)
Dircksenstr. 36 , Berlin , de

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Clean and comfortable
Cons:
Noise from nearby trains
Limited breakfast options
Small room sizes

Categories

Cleanliness
8.26
Most reviews indicated cleanliness but highlighted issues of room size in comparison to other hotels.
Service
9.23
Service was consistently praised as friendly and helpful across multiple reviews.
Location
9.27
Location received high marks with several guests mentioning its convenience and centrality.
Room Quality
8.22
Room quality was generally viewed as satisfactory, with some mentioning rooms were small.
Amenities
8.75
Basic amenities were satisfactory, but some guests noted the breakfast options were limited.
Value for Money
8.71
Value was considered reasonable for the quality and the location of the hotel.
Food and Beverage
8.26
Breakfast received mixed reviews regarding price and variety, which affected the score.
Overall Experience
8.93
Overall experiences were positive with most guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 21:33

Property Description

Modern Rooms with Flat-Screen TV
Experience comfort and style at Motel One Berlin-Hackescher Markt with modern rooms featuring flat-screen TVs and free Wi-Fi. The air-conditioned rooms with granite bathrooms ensure a luxurious stay.

Delicious Breakfast Buffet and 24-Hour Lounge
Start your day right with a big breakfast buffet at Motel One and enjoy round-the-clock service at the One Lounge. Indulge in drinks and snacks available 24/7, perfect for any craving at any time.

Convenient Location and Transportation Services
Located near Alexanderplatz square, our hotel offers excellent public transport connections for easy exploration. With a direct bus to Tegel Airport and regional trains to Schönefeld Airport, traveling is a breeze. Book now for a memorable stay at Motel One Berlin-Hackescher Markt.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 580 reviews
Cleanliness: 8.26
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.75
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.93
E
Eva • couple • de
8
2026-06-06 • via Nuitee
S
Sibylle • couple • de
8
2026-06-06 • via Nuitee
D
David • couple • gb
7
Motel One - You Know What to Expect and it is Very Good
Pros:

Motel One is a great brand delivering turquoise consistency. This hotel, which is actually at Alex not Hackescher Market, is in a great location and the staff are excellent- professional and friendly. The breakfasts are good value. Beds are always very comfortable. Not a lot not to like.

Cons:

The rooms are a bit small - 🤔 do you get the worst rooms because you book through Booking (less hotel revenue having to pay Booking commission?)

Our room was above the hinterhof so we had wafts of cigarette smoke and loud drunken late night discussions. Not a big deal - this is Berlin.

2026-06-06 • via Nuitee
J
Jano • couple • de
9
2026-06-06 • via Nuitee
S
Sascha • family_with_children • de
5
Geht besser
Pros:

Schöne helle Zimmer. Komfortabel eingerichtet. Sehr zentral.

Cons:

Blick auf die S Bahn. Mit offenem Fenster schlafen fast undmöglich.

2026-06-05 • via Nuitee
A
Angela • solo_traveller • de
6
Sauber und freundliches Personal, aber wegen der Umstände um die Klimatisierung werden wir dieses Hotel nicht wieder buc
Pros:

Das Hotel liegt zentral, in der Nähe zum Alex. Das Frühstück ist ausreichend.

Cons:

Die Klimaanlage verdient ihren Namen mal so gar nicht. Das Zimmer ist zu warm um einen erholsamen Schlaf zu genießen, und wenn man das Fenster öffnet erschlägt einem der Lärm von der neben dem Hotel verlaufenden Bahnstrecken.

2026-06-05 • via Nuitee
K
Kurt • couple • de
4
Katastrophe
Pros:

Die Oase im freien

Cons:

Das unfreundliche Personal, der Obdachlose vor der Fensterfront welcher alle überfüllten Mülltonnen ausräumte während zirka fünf Ratten um seine Beine - direkt vor unserem Sichtfenster hin und her huschten

2026-06-04 • via Nuitee
F
Florian • family_with_children • ch
8
Wir kommen wieder!
Pros:

Top Lage, sehr zentral!
Schönes Bad mit Mosaik - Fugen im Bad.
Fenster, das sich öffnen liess.
Bar im Hotel.

Cons:

Zimmer eher klein.
Kissen waren oke.

2026-06-02 • via Nuitee
M
Mandy Tao • extended_group • nz
9
2026-06-02 • via Nuitee
I
Ignacio • couple • cl
10
muy buen desayuno e instalaciones a un precio razonable para Berlin.
Pros:

ducha increíble. Cama cómoda. Aislación del ruido muy bueno. El desayuno era excepcional!!

Cons:

Un poco pequeña la pieza para dos personas en un viaje largo, pero es un detalle menor. En general súper bien.

2026-06-02 • via Nuitee
E
Elinor • couple • il
9
Pros:

מיקום מושלם, שתי דקות הליכה מתחנת הרכבת המרכזית. צוות אדיב ונכון לעזור
חדר קצת קטן ואין מזגן

2026-06-02 • via Nuitee
L
Lothar • solo_traveller • de
9
2026-06-02 • via Nuitee
T
Tom • solo_traveller • de
9
2026-06-01 • via Nuitee
M
Marco • solo_traveller • ch
5
Top Lage, freunliches Personal, war aber schon in Motel One in anderen Städten welche mich mehr überzeugten.
Pros:

Die Lage

Cons:

Klimaanlag im Zimmer ging nicht! Was bei den Temepraturen in der Nacht sehr unangenehm war.

2026-06-01 • via Nuitee
P
Patrick • solo_traveller • ch
5
Zu teuer, klima defekt
Pros:

Gutr lage, sauber und freundlich

Cons:

Preisleistung stimmt nicht. Vorallem wenn bei 30 grad plus, die klima nicht funktioniert

2026-06-01 • via Nuitee
A
Andrea • couple • de
9
Gutes Stadthotel
Pros:

Sehr zentrale Lage mit guter Anbindung.

Cons:

Die Ausstattung mit mehr Kleiderbügel wäre wünschenswert.

2026-06-01 • via Nuitee
I
Iris • couple • de
8
Cons:

Zimmer sehr klein. Lage in lauter Umgebung

2026-05-31 • via Nuitee
S
Susanne • solo_traveller • de
8
Okay
Pros:

Okay

2026-05-31 • via Nuitee
B
Barbara • couple • ch
9
2026-05-31 • via Nuitee
H
Horst • solo_traveller • de
9
2026-05-30 • via Nuitee