Grand Mercure Vadodara Surya Palace Hotel

Hotels
•
Accor
7.2 (53 reviews)
Sayajigunj, Opp. Parsi Agiary, Vadodara, Gujarat, 390020 , Vadodara , IN
91-265-2363366

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Facilities

Fitness facilities
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Clean linens
Good service
Cons:
Poor cleanliness
No value for money

Categories

Cleanliness
4.8
Linens were smelling damp.
Service
8.3
Standard quality for this hotel tier.
Location
8.3
Standard quality for this hotel tier.
Room Quality
6.8
Standard quality for this hotel tier.
Amenities
8.3
Standard quality for this hotel tier.
Value for Money
5.8
No value for money.
Food and Beverage
8.3
Standard quality for this hotel tier.
Overall Experience
7
Overall experience was mixed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 19:44

Property Description

Luxurious Amenities
Indulge in the sauna, fitness center, and complimentary Wi-Fi. Enjoy international cuisine at Azure or opt for dining at the coffee shop.

Business & Event Facilities
Benefit from the 24-hour business center, conference center, and 7 meeting rooms. Complimentary newspapers and limo service add extra convenience.

Comfortable Accommodations
Relax in individually furnished rooms equipped with Select Comfort beds, LCD TVs, and free Wi-Fi. Pamper yourself with Egyptian cotton sheets and down comforters.

A stay at Grand Mercure Vadodara Surya Palace Hotel is a luxurious experience with top-notch amenities. Book now for a memorable stay in the heart of Vadodara.

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • A car is required for transportation to and from this property.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDQ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.2
Based on 53 reviews
Cleanliness: 4.8
Service: 8.3
Location: 8.3
Room Quality: 6.8
Amenities: 8.3
Value for Money: 5.8
Food and Beverage: 8.3
Overall Experience: 7
C
Chirag
4
No value for money
Pros:

Linens where smelling damp
Power plugs are dated and loose

2025-09-07 • via Nuitee
A
Arshdeep
10
Pros:

Amazing

2025-08-09 • via Nuitee
K
Kajal
8
Pros:

Wish they were not sold out.
We wanted to extend the stay but they had no rooms open.
Please book in advance.
Breakfast in the room was exceptional

2025-04-18 • via Nuitee
V
Verified traveler
10
Pros:

This was a really nice hotel. I would recommend it.
Friendly helpful staff who were available when needed and not 'over the top'.

2025-03-06 • via Nuitee
V
Vishal • family
4
Pros:

Decent property, not a 5 star hotel as stated. I would give 3 stars.

2025-02-18 • via Nuitee
R
Ramon
8
Pros:

Excellent staff, good food although restaurant dinner is served until 7:00pm, no food from I believe 1 pm to 7pm

2025-02-02 • via Nuitee
A
Alay
2
Hotel excels in poor cleanliness and service an
Pros:

Over rated, under delivers...massively. I am sure at one point this hotel was a well run, clean, comfortable place to stay. However over the years it is evident this hotel has fallen into the trap of excessive profiteering at the expense of poor maintenance and sub standard staff who struggle to operate the hotel which is literally falling apart. Rooms are dirty, poorly maintained, smell, and generally unpleasant. Food is average, service struggles. This is closer to a European 2 star hotel, and I would manage your expectations on that basis to avoid disappointment. Better still stay away!

2025-01-06 • via Nuitee
F
Falguni
2
Poor environment to stay at Grand mercure
Pros:

Room had no windows, room was humid, smell bad, toilet smell all over the room.
Requested to change the room, no response.

2025-01-03 • via Nuitee
P
Parag
2
AVOID!!!!!!
Pros:

Terrible hotel. Hotel had over 4 star ratings but most of them are by locals.
Coming from UK and paying for 5 star service and received 1 star service. Firstly it took almost 2 hours for check in. Then we asked for milk for my child and they sent it with a bill of RS270. We refused to pay that kuch for milk so rude lady went to one of the pther rooms to get them to sign. Unfortunately most of the staff lack common sense. No greetings from anyone when entering the hotel. We paid for an executive room and received a twin room. Then had to wait 30 mins for them to change it. Rooms had dust everywhere. We had 4 people in each room and they decided to give us 2 towels between all of us. When we asked for more they took over 1 hour to give us towels and toilet roll. If you are from abroad then i would stay away and book ITC welcome as that is a real 5 star hotel

2024-12-23 • via Nuitee
P
Pupinder • family
10
Pros:

Suite was clean & organized. Plenty of water bottles (& more on requests), excellent shower!! Housekeeping & laundry service was prompt. Morning breakfast was OK but masala omelette on my request was always excellent. So many tea options!! Love it. Masala Dosa was also good.

Last morning I was not feeling well. Staff was very helpful in letting me extend my stay (for half charge), they checked on me and helped us with luggage. I cannot thank them enough.

2024-10-28 • via Nuitee
P
Pravin
10
Pros:

Good

2024-05-30 • via Nuitee
A
Abhishek Man
6
Good hotel. Average stay! Great Service!
Pros:

The rooms are okay with slight cleanliness issues and some repairs and touchup are necessary.

Sheets and linen are clean and fresh. Labels on the amenities like shampoo, body wash etc have been erased due to wear and tear.

The toilet flush was broken and maintenance tried to repair it 3 times, but still did not get solved.

Breakfast spread is good with eggs and sausage as the only non-vegetarian option. Overall good breakfast and plenty of variety.

Staff service and customer service is excellent. They go out of their way to help the guests.

Good internet access thruout the premises with single login.

2024-04-06 • via Nuitee
H
Himanshu • family
6
Pros:

We liked the location of the property as it was right in the center of the city.

The things we didnt like about the room was the cleanliness (toilets were dirty & mosquitos in the room) & the breakfast buffet (we stayed for 5 nights but had the same breakfast variety every day).

2024-01-21 • via Nuitee
S
surendra
4
Pros:

no hand soap, towel, napkin or wash cloth in bathroom
dirty sink, no safety bar in shower or toilet
very foul smelling waterless common urinal in lobby
entrance steps too narrow for safety

2024-01-12 • via Nuitee
R
Rohit • family
6
Pros:

Proximity to my meeting

2024-01-06 • via Nuitee
S
Sameer
8
Pros:

Good

2023-11-25 • via Nuitee
P
Piyal
6
Pros:

Restaurant is good

2023-09-10 • via Nuitee
V
Verified traveler
10
Excellent service
Pros:

Extremely helpful and accommodating staff. All 3 of us had a pleasant stay for our business trip.

2023-03-05 • via Nuitee
A
ashish
10
Pleasant stay
Pros:

It was amazing the rooms were spacious

2023-02-18 • via Nuitee
J
jignesh • family_with_children
10
Pros:

Wonderful stay

2023-01-23 • via Nuitee