Holiday Inn Express Hotel & Suites Vancouver Mall-Portland Area by IHG

Hotels
•
Holiday Inn Express
8.2 (197 reviews)
7205 Northeast 41ST Street , Vancouver , US
+1 360-253-0500

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
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Review Highlights

Pros:
Clean rooms
Friendly/helpful staff (several mentions)
Comfortable beds/rooms
Good fitness center
Working hot tub
Good value
Cons:
Rude front desk interaction reported
Breakfast issues: coffee machine limitations and missing items (cinnamon rolls)
Broken ice machine on floor
Limited pool hours
Intermittent/blocked internet on one stay

Categories

Cleanliness
9
Multiple reviews explicitly praised cleanliness ("Clean", "Super clean"). Overall strongly positive.
Service
7.8
Mixed sentiment: several mentions of friendly/helpful staff but one strong complaint about a rude front desk interaction and poor attitude.
Location
8.8
Mentioned positively as convenient and close to attractions ("close to the things we wanted to do", easy drive to Multnomah Falls).
Room Quality
8.7
Rooms described as comfortable with nice beds; multiple comments on comfortable/enjoyable stays.
Amenities
7.6
Mixed: fitness center and hot tub noted positively, but issues reported with ice machine, limited pool hours, and unreliable internet on one floor.
Value for Money
8.5
Explicit mention of good value ("great value") and generally positive impressions relative to cost.
Food and Beverage
7.3
Mixed-to-negative: some praise for breakfast options but recurring issues with breakfast items and equipment (missing cinnamon rolls, coffee machine limitations).
Overall Experience
7.9
Generally positive stays reported but tempered by service and amenity complaints; overall slightly above average but not uniformly excellent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Modern Amenities in Every Room
Experience comfort and convenience with a 32-inch flat-screen TV, mini-refrigerator, and microwave in each guestroom at our Vancouver hotel.

Complimentary Breakfast and High-Speed Internet
Start your day right with a delicious hot breakfast and stay connected with free wired and wireless high-speed internet access throughout your stay.

Relaxation and Fitness Options
Unwind in our indoor pool and whirlpool, or stay active in our 24-hour fitness center for a well-rounded stay experience.

Book your stay now at the Holiday Inn Express Hotel & Suites Vancouver Mall-Portland Area for a memorable and enjoyable visit to Vancouver, Washington!

Important information:

Please note that construction work (renovation) is going on nearby 02/05/2023 through 11/15/2023.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 197 reviews
Cleanliness: 9
Service: 7.8
Location: 8.8
Room Quality: 8.7
Amenities: 7.6
Value for Money: 8.5
Food and Beverage: 7.3
Overall Experience: 7.9
A
Ahmad • couple • us
10
Pros:

Clean, good staff, comfortable room

Cons:

NA

2026-10-20 • via Nuitee
P
Paul • couple • us
8
Cons:

coffee machine at breakfast didn't allow for 1/2 cups or less. Need an urn-like machine as they have at Hampton Inns.

2026-10-12 • via Nuitee
C
Christy • extended_group • us
10
Clean and comfortable stay at a great value!
Pros:

The hotel was nice and clean and close to the things we wanted to do.

2026-10-08 • via Nuitee
B
Bondarchuk • couple • us
9
2026-09-08 • via Nuitee
N
Nancy • couple • us
9
Good place to stay near Portland. Easy drive to Multnomah Falls from there
Pros:

Good fitness center. Nice room and bed.

Cons:

Sadness—they didn’t have any of their cinnamon rolls at breakfast

2026-08-27 • via Nuitee
J
Juan • solo_traveller • us
8
2026-08-23 • via Nuitee
K
Korie • couple • us
10
Perfect stop over stay.
Pros:

Super clean. Working hot tub. Friendly staff.

Cons:

N/A

2026-08-07 • via Nuitee
A
Andrii • solo_traveller • pl
9
2026-07-19 • via Nuitee
L
Lawrence • extended_group • us
7
I think the staff we met could do better than what she did. Her attitude seemed negative.
Pros:

I couldn't use internet throughout

Cons:

The front dest staff was rude. She dropped phone on me when I was requesting for supply. I had limited mobility and I requested for help to get us some room supplies that was not available. She insisted that I have to come down and get it. That wasn't nice. I have been a member of IHG close to 15 years.

2026-06-06 • via Nuitee
C
Candace • family_with_children • us
9
Comfortable and enjoyable stay.
Pros:

Staff were friendly and helpful. Great break options.

Cons:

Ice machine was broken on my floor. Wish the pool hours were longer.

2026-06-01 • via Nuitee
H
Herlinda • family_with_children • us
10
2026-05-31 • via Nuitee
N
Nelly • solo_traveller • sv
10
2026-05-16 • via Nuitee
D
Daniella • couple • us
9
2026-05-15 • via Nuitee
B
Breeding • family_with_children • us
10
Celebrate all the holidays.
Pros:

Breakfast was delicious. Bed was comfy. Plenty of room for everyone.

Cons:

I moved from the area four months ago. I was familiar with the area having some homeless people around. It appears that the hotel is helping with situation by housing people on a more permanent residency. This was good, but a little weird. While walking to our room, we spotted 3 doormats outside of rooms and some decorations on some doors. We had a laugh about how many holidays were being represented at the Holiday Inn.

2026-04-28 • via Nuitee
J
Judith • solo_traveller • us
8
Good location and comfortable beds.
Pros:

It was good.

Cons:

Options for lactose intolerance, like Almond milk for cereal or coffee.

2026-04-11 • via Nuitee
D
Douglas • solo_traveller • us
8
2026-04-02 • via Nuitee
L
Larry • solo_traveller • us
8
Freat
Pros:

Bed Was Great

Cons:

Nothing

2026-03-29 • via Nuitee
W
Wendy • extended_group • us
10
2026-03-09 • via Nuitee
T
Tiara • couple • us
10
2026-01-19 • via Nuitee
E
Eric • couple • us
7
Okay
Pros:

Breakfast was wonderful

Cons:

The dining area appeared dark and institutional, not comfortable at all

2026-01-19 • via Nuitee