Hyatt Vacation Club at The Lodges at Timber Ridge, Branson

Excellent

The condo was excellent. Staff was nice. Parking was good but the whole time we were there the Wi-Fi was out we kept getting excuses that’s why it was not fixed. Sales pitch was pretty good. Just wanted too much money to start the program all in all I give this a three because of the rain and no Wi-Fi rained the whole time we were there lol enjoyed Branson though.

Fully equipped kitchen, very clean. Best shower ever! We wish we had known it was under construction, we were excited to enjoy the hot tub, but couldn’t. The air conditioning unit often made a loud, annoying noise in the ceiling, which woke us up several times. Also, you can hear the people in the room next to yours if you’re in the kitchen, because of the adjoining doors. We actually had to switch rooms because of how loud they were. They did that for us with grace and apologies, so we appreciated knowing the staff truly cares about guest comfort. Overall, we would stay here again, but call first to make sure all amenities are working and available because it was an expensive stay. We did alert the front desk about the HVAC noise in the ceiling. Hopefully they fix it so it doesn’t bother the next guest. Loved the lattes and freshly brewed coffee every morning, which we enjoyed on our large beautiful balcony.

I had a great experience at the Hyatt Lodge in Branson. Staff and communication about the pools being under renovation was excellent.

The Villa I choose was beyond my expectation, very clean and provided all of the supplies needed for a wonderful experience.

I highly recommend and will definitely stay here the next time I'm in Branson.

Two couples traveling one in a wheelchair, even though it was not an accessible room we had a two bedroom villa. We found it to be very accessible. We purchased a shower chair. There is plenty enough room in the walk-in shower would’ve liked the toilets to have been taller they weren’t even up to our knees and the beds to be firmer . We found the beds to be very uncomfortable and soft well used … we completely enjoyed our stay love the area and we would be back.

It could hve been an excellent stay if the pool or one pool is open…but its a nice place,especially when you stay in the pine building near the pond. Do more activities near the pond like bounce ,games etc so that people can unwind and relax near the pond. Food trucks or something or more activities there will make it a place of destination.

Nice clean room. Staff very friendly and helpful. Beautiful property.

Everything was exactly as pictured. Beautiful

excellent customer service

Staff was welcoming and made us feel special despite our very late check in. The room was immaculately clean and decorated so well! We did not want for anything during our stay. The balcony was so nice and the walking trail around the property was beautiful! There were so many games and activities offered, you could never leave and have a wonderful time. Easy driving distance to everything in Branson and the best Mountain Coaster is just around the corner! You can't go wrong staying here!

very nice rooms , nice staff .
excellent customer service

Clean nicely laid-out with fireplaces. Staff very friendly and knowledgeable.

Staff was friendly. The room was very nice and clean. No issues at all.

The 3 bedroom villa was wonderful.

Lovely view, service staff anf amenities!

It was ok. I wouldn’t stay there again

We loved the full service kitchen with dishes and utensils, pots and pans and the gas fireplaces. The bathroom was spacious and very clean with to of the line fixtures. The bed was super comfy! We enjoyed every minute we spent in our lodge.

Did not like the bathtub. It was too high to step into and very slippery bottom to take a shower.

Beautiful property, quiet and just what we were looking for. Check-in was easy but we didn’t find out until after we booked that the pools were closed down for repairs. None of the websites stated they were closed. The bed was comfy, room was clean and out stay was wonderful. The only thing I had an issue with was the text message about check out… they wanted us to strip the beds take the trash and clean up to make it easier on the cleaning crew for the next guests. I already keep it clean (OCD) but they didn’t specify where trash cans were for taking the trash and to just strip sheets off the bed to then leave them laying on the bed? It was weird, I paid to stay at your hotel but yeah I’ll help clean it…

The property was a nice play to stay.

The only issue we had was the carpeting being wet between the fridge and the bathroom.

Something is causing this issue, it got more wet overnight