Holiday Inn Express & Suites - Hardeeville-Hilton Head by IHG

Hotels
•
Holiday Inn Express
7.5 (213 reviews)
145 Independence Boulevard , Hardeeville , US
+1 843-784-2800

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff / exceptional front desk
Good to excellent breakfast
Convenient location (near highway, shops, gas station)
Lobby coffee praised
Some rooms described as clean and comfortable
Cons:
Significant cleanliness problems (mold, mildew, musty/urine odors, filthy carpets)
Room maintenance issues (stained/black tubs, broken microwave, running toilets)
No TV / no internet reported in some rooms
Noise issues (maids, thin walls, hall heat)
Reservation/booking problems for at least one guest

Categories

Cleanliness
4
Multiple guests reported mold, mildew, urine/musty odors, filthy carpets and stained tubs; a few reviewers noted clean rooms but overall cleanliness was poor.
Service
9.5
Service was frequently praised — several mentions of exceptional/front desk staff, friendly and helpful employees; isolated reports of an unfriendly attendant and a missed wake-up call.
Location
9
Consistently noted as convenient — close to highway, eateries, shops and a gas/convenience store; one report of construction behind the property.
Room Quality
5
Numerous reports of outdated/worn rooms, broken microwave, running toilet, stained/black tubs and mold; some guests liked larger ground-floor rooms near exits.
Amenities
8.5
Breakfast and lobby coffee were frequently praised; however there were problems reported with TV, internet, dryer and in-room deodorizers—overall mixed but leaning positive due to breakfast/coffee.
Value for Money
7
Mixed impressions: some guests felt it was good value for a highway stop, others felt it was not worth the price given cleanliness and maintenance issues.
Food and Beverage
9
Breakfast was repeatedly described as very good or excellent and lobby coffee was highlighted positively; a few complaints about food temperature and buffet handling.
Overall Experience
8
Overall mixed — many guests had comfortable stays with friendly staff and good breakfast, while others experienced serious cleanliness and maintenance problems, producing a generally mixed-to-positive overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Modern Rooms with Amenities
The Holiday Inn Express Hotel & Suites Hardeeville – Hilton Head offers modern rooms equipped with a 32-inch flat-screen cable TV, microwave, refrigerator, and coffee maker for your convenience.

Relaxation and Recreation
Guests can unwind and have fun at the indoor pool, whirlpool, and fitness room. Additionally, on-site BBQ grills are available for enjoyable picnics during your stay.

Convenient Location
Conveniently located just off I-95 and close to downtown Savannah, this hotel is a perfect choice for both leisure and business travelers looking for comfort and accessibility.

Book your stay now at the Holiday Inn Express Hotel & Suites Hardeeville – Hilton Head for a relaxing and enjoyable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAV

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.5
Based on 213 reviews
Cleanliness: 4
Service: 9.5
Location: 9
Room Quality: 5
Amenities: 8.5
Value for Money: 7
Food and Beverage: 9
Overall Experience: 8
C
Chris • couple • us
10
2026-11-07 • via Nuitee
K
Kirsten • family_with_children • us
10
2026-11-03 • via Nuitee
J
JIMMY • family_with_children • us
10
2026-11-02 • via Nuitee
C
Carlos • couple • us
7
I will try a different hotel for next trip
Pros:

Nice to be on ground floor, and on a big room near the exit

Cons:

The renovation/maintenance work is extremely
Poor

2026-10-26 • via Nuitee
P
Phil • couple • us
1
Cons:

The Booking.Com reservation did not get to the Holiday Inn Express. We had no reservation. Very inconvenient.

2026-10-19 • via Nuitee
J
Jo • couple • us
8
The smell of the roam and hallway was pretty. Not to strong just right
Pros:

Breakfast was very good!

Cons:

The maids was noisy with closing the doors when they started work, and talking loudly in the halls.

2026-10-16 • via Nuitee
M
Mark • couple • us
9
2026-10-12 • via Nuitee
U
Ulrich • couple • de
10
2026-10-12 • via Nuitee
S
Sven • solo_traveller • de
9
2026-10-09 • via Nuitee
W
Wanda • family_with_children • us
10
Family funeral but experienced a nurturing stay that was close to local eateries and shops.
Pros:

Exceptional front desk ladies who went above and beyond to make our stay comfortable and enjoyable.

Cons:

More towels and washcloths to be displayed and more local channels to watch.

2026-10-08 • via Nuitee
K
Kmetz • family_with_children • us
9
Pros:

Price and location

2026-09-15 • via Nuitee
N
Nicole • solo_traveller • us
7
Pros:

The staff was very friendly. The breakfast was good.

2026-09-13 • via Nuitee
S
Sicienski • solo_traveller • us
2
Not worth the money
Pros:

The coffee in the lobby was the best part of this stay

Cons:

The room was not to my liking. For the price I paid to stay and my expectations of a Holiday Inn I expected much better. I wouldn't even step foot in the shower.

2026-09-13 • via Nuitee
K
Kelly • extended_group • us
10
We were only there as an overnight road stop but it was a very nice, clean, friendly place to stay. We stay again in the
Pros:

Looked and smelled very clean. Staff was very friendly and polite. Free Breakfast was excellent!

Cons:

Everything was nice.

2026-09-13 • via Nuitee
R
Richard • couple • us
8
Overall good but need some tlc.
Pros:

Did not eat the breakfast.

Cons:

The room was not totally cleaned. Front desk dod not give me awake up call as I requested. The front desk attendant was no very friendly.

2026-09-11 • via Nuitee
C
Cynthia Holloway • solo_traveller • us
7
A good stay but needs updating.
Pros:

Location great. Staff always professional and kind.

Cons:

The bath tub needs attention very old and worn. The microwave didn't work. The toilet ran the entire stay.

2026-09-08 • via Nuitee
G
Gerald • couple • us
10
It was comfortable
Pros:

Go location

Cons:

Construction behind property

2026-09-03 • via Nuitee
L
Lorena • couple • ar
1
I hated everything about it. The place was awful, old, and smelled musty. It was filthy, the carpets were disgusting, an
Pros:

nothing

Cons:

I hated everything about it. The place was awful, old, and smelled musty. It was filthy, the carpets were disgusting, and the bathroom bathtub was black and smelled terrible! On top of that, there was mold and peeling drywall on the ceiling above the bathtub. We were exhausted and slept there, but I wouldn't recommend it.

2026-08-29 • via Nuitee
C
Christopher • family_with_children • us
8
Pros:

Breakfast included

2026-08-16 • via Nuitee
C
C9989ZPjimb • Family • Crestview, Florida
2
Mold, Mildew, now tv, no internet! Bogus deorderizers!
Pros:

Could smell the mold and mildew as soon as you entered the room, they know they have a huge problem that’s why they had two deodorizers in the room but they didn’t work! Mold is dangerous and I’m reporting my findings to the local health department!. No internet, no tv service! Loose bathroom tiles are a health violation and a trip hazard! Laundry says the dryer is broken! Tub had dark stains. Black mold in the shower. Meat and Eggs on breakfast buffet were barely warm and were another health code violation!

2026-08-06 • via Tripadvisor