The Victoria Hotel

Hotels
8.3 (4494 reviews)
Queen Street , Eyre Square , Galway , ie

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Children allowed

Facilities

Non-smoking rooms
Restaurant
Room service
Family rooms
Lift / Elevator
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Inconsistent cleanliness
Food quality issues

Categories

Cleanliness
7.76
Several reviews mention dirty carpets and unclean cushions.
Service
9.23
Staff are frequently described as friendly and helpful.
Location
9.27
Multiple reviews highlight the hotel's excellent location.
Room Quality
8.22
Rooms are described as clean and comfortable but with some notes on noise and temperature.
Amenities
8.25
General comments on amenities suggest they are adequate but could include more.
Value for Money
7.71
Concerns about food quality and parking fees relative to overall cost.
Food and Beverage
7.26
Mixed reviews, including experiences of raw food and overpriced breakfast.
Overall Experience
8.73
Most guests express overall satisfaction despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:55

Property Description

City Centre Location in Galway
Located in the heart of Eyre Square, The Victoria Hotel offers convenience with its proximity to the bus and train station. Explore Galway's vibrant city center right at your doorstep.

Comfortable Rooms and Amenities
Enjoy spacious en-suite rooms adorned in warm colors, equipped with modern conveniences like TVs, tea/coffee facilities, and complimentary Wi-Fi. Relax in comfort during your stay.

Dining Experiences at Queen Street
Indulge in fresh, cooked-to-order dishes at our restaurant and gastro bar. With diverse menus catering to all dietary needs, including vegetarian and vegan options, savor the flavors of Queen Street.

Experience the best of Galway with us at The Victoria Hotel. Book now for a memorable stay in the heart of the city.

Important information:

Please note that if a visa debit card is provided a preauthorisation if required will hold for up to three working weeks on the card, alternatively you can contact us prior to arrival with a credit card number where the pre-authorization will hold for up to 5 working days.

The hotel requests that guests forward the rooming list for all rooms prior to arrival.

When booking 3 rooms or more, different policies and additional supplements will apply.

Please note that the property doesn't accept cash payments for accommodations. Guests can use cash in Food & Beverage outlets.

Here at The Victoria Hotel we are city center located in Eyre Square Galway, next to the bus and train station. It offers spacious rooms with attached bathroom, a restaurant and a full service bar in Queen Street, Galway's newest Gastro bar.

Rooms at the hotel are decorated in warm colors and feature private bathrooms and hairdryers. They also include a TV and facilities for making tea and coffee. Free Wi-Fi is available in public areas of the hotel.

Our guests can benefit from a special overnight parking rate at the nearby Q-Park multi-story car park located on Merchants Road.

Here at The Victoria Hotel we pride ourselves on fresh elements through our fresh, cooked to order dishes. Our exciting menu's cater for all dietary requirements along with vegetarian and vegan options available as well throughout the day.

Our Breakfast service is offered in our Restaurant from 7.30am until 10am midweek and from 8am until 11am at the weekends. Come try our hot food menu all cooked to order for each plate.

At our Queen Street Gastro bar we open from 10am every morning for our fantastic barista style coffee's and our freshly made café option's. We offer our Lunch menu from 12pm until 3.45pm Monday to Sunday, our Á la carte menu from 4pm until 8.45pm. Along with our fresh menus along and our signature cocktail menu we ensure you experience Queen Street at its very best.

We are located just off Eyre Square with all major attractions and tour operators departing nearby. If you have any questions please feel free to contact us. Our Front Office team is available from 7.30am until 11pm everyday, we are always more than happy to help.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SNN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 4494 reviews
Cleanliness: 7.76
Service: 9.23
Location: 9.27
Room Quality: 8.22
Amenities: 8.25
Value for Money: 7.71
Food and Beverage: 7.26
Overall Experience: 8.73
P
PAULA • couple • us
8
Comfortable and convenient stay in Galway
Pros:

Welcoming and friendly staff. Great location within a 5 minute walk from the train station. Close to main sights and busses stops. Breakfast was good with many options. Bed was comfortable and the room was clean and reasonably sized.

Cons:

Our room #120 was dark and loud seagulls (probably out of the hotels control?) made it difficult to sleep. Fortunately, we always travel with earplugs which helped.

2026-05-30 • via Nuitee
N
Noreen • solo_traveller • us
9
2026-05-29 • via Nuitee
C
Carrie • solo_traveller • us
10
Definitely would stay again
Pros:

The room was very nice and clean. There was always fresh towels and washcloths (a plus for Americans). The breakfast was amazing every morning. The location was perfect walking distance to everything but just far enough way its quite.

Cons:

No outlet in the bathroom made it hard to get ready.

2026-05-28 • via Nuitee
D
Daniel • extended_group • us
9
Pros:

Location. Ambience. Restaurant on property

Cons:

Rooms a bit warm. No AC.

2026-05-27 • via Nuitee
A
Andreas • solo_traveller • de
9
2026-05-27 • via Nuitee
T
Tony • solo_traveller • ie
9
Beautiful holiday - weather was great, location was excellent and a ‘proper’ hotel
Pros:

Lovely reception and bar area. Staff were very nice, rooms were clean and comfortable

Cons:

Only issue is the parking - maybe a note suggesting to drop off your luggage and then park

2026-05-27 • via Nuitee
H
Hobson • solo_traveller • gb
10
Short stay May 2026
Pros:

The location is convenient for all central attractions. The hotel is clean and comfortable and staff very helpful especially Leticha on reception.

Cons:

Nothing in particular

2026-05-26 • via Nuitee
L
Lemoine • couple • fr
10
Pros:

Hôtel très bien situé au centre, superbe chambre et super petit déjeuner

2026-05-26 • via Nuitee
H
Harvey S • couple • us
7
Cons:

No Air Conditioning

2026-05-26 • via Nuitee
L
Lesley • couple • gb
10
2026-05-26 • via Nuitee
J
Jennifer • couple • de
5
Pros:

Die Lage ist top!

Cons:

Das Frühstück ist nicht zu empfehlen. Angefangen beim Ambiente bis hin zur Qualität der Speisen - 2026 ist das nicht mehr zeitgemäss, solche Massenwaren anbieten zu müssen.

2026-05-26 • via Nuitee
C
Charlotte • extended_group • ca
9
Comfortable and clean.
Pros:

Great restaurant and spacious, comfortable rooms.

Cons:

No pull in to checkin. Parking is 10 minutes away. This information was not communicated until we tried to checking from the street. Suddenly we were the problem, and had to scramble because we were blocking the road. It all worked out, just not smoothly.

2026-05-25 • via Nuitee
A
Antoine • couple • ch
9
Tres bien
Pros:

Emplacement
Déjeuner
Salle de bain

Cons:

Lit trop mou

2026-05-24 • via Nuitee
S
Susan • solo_traveller • gb
6
Central position
Pros:

Friendly staff, comfortable room.

Cons:

Very awkward unloading suitcases no pull in area. Breakfast was very mediocre . Why do nearly all hotels only have 1 comfy chair ?

2026-05-24 • via Nuitee
D
Danica • couple • ca
9
2026-05-23 • via Nuitee
T
Thomas • couple • de
10
Pros:

Sehr zuvorkommend und aufmerksam, für 3 Tage Parkhaus konnte uns das Victoria-Hotel einen Discount von knapp € 40 einräumen. Und auch beim organisieren eines Wäscheservices wurde uns unkompliziert geholfen. Mit Zimmersevice.
300m in die Innenstadt = perfekte Lage.

2026-05-22 • via Nuitee
M
Mark • solo_traveller • nl
6
Pros:

De ligging direct in het centrum en dicht bij Bus/Trein

Cons:

Hygiëne en datering van de kamers. Heeft echt een opknapbeurt nodig. Restaurant is wel nieuw en netjes. Ontbijt was karig (plakje ham of zalm, niet eens kaas)

2026-05-21 • via Nuitee
E
Elizabeth • solo_traveller • gb
10
Pros:

Decor, location, ease of entering the building as no keys required to get into the hotel. Bar was really nice and offers on for food. Complimentary water and toiletries was nice.

Cons:

Room was very warm, made it a little hard to sleep. I would have been happy to keep my towels for second night and not change them.

2026-05-21 • via Nuitee
S
Sarah • extended_group • ie
9
2026-05-20 • via Nuitee
R
Roisin • couple • ie
8
Pros:

Lovely hotel, perfect location for central activity

Cons:

Bedroom - Glass door for entry to the bathroom not fully sealed for privacy! I’m not sure whose idea this one was but not practical!

2026-05-19 • via Nuitee