Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Good location
Cons:
Poor cleanliness
Lacking amenities
Inadequate customer service

Categories

Cleanliness
6.01
Mentioned multiple issues such as mould in the shower curtain and unclean bedding.
Service
8.48
Staff described as pleasant and helpful, but lacking in professionalism.
Location
8.52
Close to town and public transport, which is a positive aspect.
Room Quality
7.47
Mixed reviews on room quality, some rooms comfortable but others noted as cold and poorly maintained.
Amenities
6.5
Amenities like parking and breakfast criticized; no hand soap or shampoo provided.
Value for Money
6.96
Adequate for a one-night stay, but many felt it lacked quality for the price.
Food and Beverage
7.01
Breakfast was not up to expectations, and restaurant facilities left wanting.
Overall Experience
7.48
Generally acceptable stay, but several issues could deter future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:15

Property Description

Luxurious Boutique Hotel in the Heart of Neath

Spacious and Elegant Rooms: The BlueBell Hotel offers richly decorated rooms that provide a luxurious setting for your stay. The spacious accommodations ensure a comfortable and relaxing experience.

Modern Amenities and Event Spaces: Enjoy complimentary WiFi throughout the hotel and make use of the meeting room equipped with the latest technology. Whether for leisure or business, the hotel caters to all your needs.

Convenient Location for Exploring: Situated within walking distance of Neath’s amenities and attractions, including the stunning waterfalls in Neath Valleys, The BlueBell Hotel provides the perfect base for your adventures.

Book your stay at The BlueBell Hotel now for a truly unforgettable experience.

Important information:

Please note that maintenance work of the kitchen will be carried out from 15 December 2026 to 27 December 2026.This property is located in a busy area so guests might experience some noise.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWL

Location

Guest Reviews

7.3
Based on 1276 reviews
Cleanliness: 6.01
Service: 8.48
Location: 8.52
Room Quality: 7.47
Amenities: 6.5
Value for Money: 6.96
Food and Beverage: 7.01
Overall Experience: 7.48
H
Hristo couple bg
5
Cons:

Location is very close to the town centre, but next to the hotel have a disco club. Nightmare. Al so one of the main roads is there as well,so all night some cars or trucks pass the road.

2026-08-07 via Nuitee
G
George solo_traveller gb
7
2026-08-05 via Nuitee
P
PATRICK couple gb
6
Place is just about average
Pros:

Interior is nice

Cons:

The environment and the building exterior are badly maintained and unkempt.

2026-08-05 via Nuitee
E
Ellis solo_traveller gb
4
2026-08-04 via Nuitee
W
wiseman solo_traveller gb
10
2026-08-03 via Nuitee
D
Denise family_with_children gb
5
Close to town centre but in need of updating.
Pros:

Parking available. Bedroom and bathroom very big. Breakfast good. Staff quite pleasant.

Cons:

Shoddy appearance from the outside. Reception looked messy and didn't give a good impression. Room dark and bedding looked a bit stained. Noise from the pubs/clubs nearby on Saturday evening was horrendous going on till at least 2am. Cars revving up and screeching up the road.

2026-08-02 via Nuitee
N
Neil solo_traveller gb
9
2026-07-25 via Nuitee
S
SIBY PATTAMMADI family_with_children gb
7
overall good
Pros:

parking bit difficult but we got, rooms good but bathroom door no lock and one room bathroom door can't close.

Cons:

rooms very good
only bathroom doors not good

2026-07-22 via Nuitee
G
Georgia extended_group gb
5
Good location for what we required.
Pros:

small parking area on the side, very convenient. Nice Fan in the room.

Cons:

toilet door would not close and therefore could not use the toilet in private. Only 1 towel to share but more were provided when requested. Food hygiene rating is only a 1 at this hotel. Wi-fi dipped in /out so unstable to watch the TV.

2026-07-22 via Nuitee
L
Lynne solo_traveller gb
8
Convenient location
Pros:

The location is great and very convenient for the town centre and nearby train station. The adjacent car park (although only four cars can park there). Spacious rooms and a lift, which saves you carrying luggage up and down the stairs.

Cons:

Front rooms get the noise from the high street, and back rooms get the noise from the railway. Breakfast is small and a little greasy. You will need to fill up on toast and cereal. Some minor decorating and maintenance issues need addressing to improve the quality.

2026-07-21 via Nuitee
H
Heather solo_traveller gb
7
Tatty and needs some love, but the staff and food were good.
Pros:

I was offered a full English, and they had a vegan version too (although I settled for toast and cereal). The staff were very friendly and helpful, and the bed was lovely and firm. It was very conveniently located.

Cons:

The curtains covered a whole wall, but the window was very small so there was no ventilation and it was hot and stuffy - even with the window open. The paintwork everywhere is old chipped. There was a hole in the bathroom wall where I assume something had been removed. The toilet paper holder was kind of broken, and there was no plug (and I nearly lost a ring down there). There was no hand soap, or shampoo. The bedside lights were useless and only pointed at the floor - not at my book. The lights in the bathroom were gloomy, and in the bedroom a seedy yellow. There were no instructions about getting wi-fi etc, and no minibar/fridge. There was a club next door, which didn't turn off its music until midnight, and the trains were very noisy (but in winter you could at least have the windows shut).

2026-07-21 via Nuitee
J
Jeevan solo_traveller gb
1
2026-07-21 via Nuitee
A
angela solo_traveller gb
10
Pros:

The staff where very friendly

Cons:

Liked it all

2026-07-19 via Nuitee
J
Joseph solo_traveller gb
8
Pros:

Everything except the food

Cons:

Food was average rest was great

2026-07-19 via Nuitee
G
George solo_traveller gb
10
Pros:

All

Cons:

Not much choice for breakfast

2026-07-19 via Nuitee
B
Becs solo_traveller gb
6
2026-07-19 via Nuitee
H
Howells family_with_children gb
10
Hidden Gem
Pros:

It’s a old building but it was the best stay we’ve had for a while. It’s a hidden gem. The reason why is - we had a large room very good beds and a fantastic breakfast. Many thanks to the team. It is very slightly tired but don’t let that put you off

Cons:

Nothing at all it was great

2026-07-18 via Nuitee
M
Martin couple de
9
2026-07-16 via Nuitee
W
William couple gb
7
2026-07-14 via Nuitee
D
Dan solo_traveller gb
10
2026-07-12 via Nuitee