Holiday Inn Hotel & Suites Orange Park by IHG

Hotels
•
IHG
9 (319 reviews)
620 Wells Rd, Orange Park, Florida, 32073 , Orange Park , US
1-904-562-7400

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Facilities

Free WiFi
24-hour front desk
Luggage storage
ATM/banking
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Internet access in public areas - high speed
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Comfortable beds
Cons:
Breakfast not included as expected
Air conditioning issues

Categories

Cleanliness
9.25
Very clean hotel/room as noted in multiple reviews.
Service
9.25
Staff was friendly and accommodating, always greeted with a smile.
Location
9.25
Great location with lots of restaurants close by.
Room Quality
8.75
Comfortable beds and very clean rooms.
Amenities
8.75
Amenities met expectations but some minor issues with breakfast.
Value for Money
8.75
Breakfast was not included as expected, but food was reasonable.
Food and Beverage
8.75
Excellent breakfast options but some cost concerns.
Overall Experience
9.25
Overall great experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 01:02

Property Description

Welcome to Holiday Inn Hotel & Suites Orange Park by IHG, where comfort meets convenience!

Recreational Amenities
Dive into relaxation with our outdoor pool and hot tub, or maintain your fitness routine at our 24-hour fitness center. We provide a tranquil environment perfect for unwinding after a busy day.

Dining and Nightlife
Savor delicious meals at our in-house restaurant, followed by refreshing drinks at the bar/lounge. Don’t forget to kick-start your mornings with our hearty buffet breakfast available on weekdays!

Business and Events
With 2,850 square feet of versatile conference space and a 24-hour business center, we’re equipped to host your events seamlessly. Plus, enjoy complimentary Wi-Fi throughout the hotel to stay connected.

Experience unmatched hospitality and comfort—reserve your stay today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 319 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
Y
Yolanda • couple • us
9
It was a nice stay. The room was clean and breakfast was perfect. Easy to locate and close to a lot of things in the are
Pros:

Clean and updated. Nice bar area and restaurant.

Cons:

Room was a bit hot and the pillows were uncomfortable

2026-05-23 • via Nuitee
S
Sandra • couple • us
8
We’ve stayed at this hotel many times. Great location, consistent service and breakfast is exceptional
Pros:

Perfect location, staff are friendly from the reception to the restaurant staff. Breakfast is excellent and for $5.00 there is no beating it.

Cons:

The air conditioner is very loud. Wish they would update the system.

2026-05-12 • via Nuitee
J
John • couple • us
10
Good value. Fragrant bushes by the pool.
Pros:

Clean, quiet. Beautiful hotel.

Cons:

No free breakfast

2026-05-12 • via Nuitee
T
Thomas • couple • us
10
Pros:

The staff we interacted with were exceptionally friendly and helpful. That includes the people at the front desk and in the restaurant.
Whoever cleaned our room after our first night did a great job too.
The hotel was clean and comfortable. The food was good too. The complimentary drinks at check-in was a nice touch

Cons:

The toilet paper was cheap. Not the best place to save a buck if you’re trying to make a good impression

2026-05-11 • via Nuitee
D
Donna • couple • us
9
2026-04-02 • via Nuitee
K
Katherine • family_with_children • us
9
Would stay again
Pros:

Large enough room to accommodate 5 of us. We enjoy the breakfast thats included and the waitstaff is Awesome. Have stayed here twice so far. Would stay again.

2026-03-27 • via Nuitee
L
luis • couple • co
8
Aceptable
Pros:

Bien ubicado, tiene lo basico de un hotel sencillo, poca dotacion del baño. Desayuno regular.

Cons:

El desayuno.

2026-03-19 • via Nuitee
S
Sherrall • family_with_children • us
10
2026-03-18 • via Nuitee
C
Chaka • family_with_children • us
10
2026-03-18 • via Nuitee
C
Chris • couple • us
8
2026-03-16 • via Nuitee
J
Jennifer • extended_group • us
9
2026-03-16 • via Nuitee
M
Moore • couple • us
1
I got there and she said the room is booked and so I’m awaiting a refund because she approved it
Pros:

I refund

Cons:

I don’t like that fact in didn’t get a refund

2026-03-02 • via Nuitee
C
Cassandra • family_with_children • us
10
2026-03-02 • via Nuitee
W
williams • family_with_children • us
10
2026-02-13 • via Nuitee
T
TERRANCE • couple • us
10
Pros:

Hotel was clean and the staff friendly

Cons:

Breakfast didn't start until 7am and we like to get an earlier start.

2026-01-19 • via Nuitee
A
Adriany • family_with_children • us
10
2026-01-19 • via Nuitee
L
Lisa • couple • us
10
Excellent accommodations!
Pros:

Spirit of excellence all around! Staff and accommodations. Loved the breakfast.

2026-01-19 • via Nuitee
S
Stephen • couple • us
9
Relaxing stay at peace
Pros:

Great staff

Cons:

Nothing

2026-01-16 • via Nuitee
A
Annie • couple • us
10
I was pleased with the facility inside and outside also with the staff and quietness.
Pros:

Very quiet, breakfast was great, comfortable, affordable, staff friendly and helpful, room clean, supplies stocked well.

Cons:

N/A

2026-01-06 • via Nuitee
R
Rocco • family_with_children • us
10
Pros:

Room, breakfast

Cons:

Nothing

2025-12-31 • via Nuitee