Holiday Inn Hotel & Suites Orange Park by IHG

Hotels
•
IHG
9 (306 reviews)
620 Wells Rd, Orange Park, Florida, 32073 , Orange Park , US
1-904-562-7400

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Facilities

Free WiFi
24-hour front desk
Luggage storage
ATM/banking
Conference space
Breakfast available (surcharge)
Safe-deposit box at front desk
Multilingual staff
Internet access in public areas - high speed
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Good location
Comfortable beds
Cons:
Breakfast not included as expected
Air conditioning issues

Categories

Cleanliness
9.25
Very clean hotel/room as noted in multiple reviews.
Service
9.25
Staff was friendly and accommodating, always greeted with a smile.
Location
9.25
Great location with lots of restaurants close by.
Room Quality
8.75
Comfortable beds and very clean rooms.
Amenities
8.75
Amenities met expectations but some minor issues with breakfast.
Value for Money
8.75
Breakfast was not included as expected, but food was reasonable.
Food and Beverage
8.75
Excellent breakfast options but some cost concerns.
Overall Experience
9.25
Overall great experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 01:02

Property Description

Welcome to Holiday Inn Hotel & Suites Orange Park by IHG, where comfort meets convenience!

Recreational Amenities
Dive into relaxation with our outdoor pool and hot tub, or maintain your fitness routine at our 24-hour fitness center. We provide a tranquil environment perfect for unwinding after a busy day.

Dining and Nightlife
Savor delicious meals at our in-house restaurant, followed by refreshing drinks at the bar/lounge. Don’t forget to kick-start your mornings with our hearty buffet breakfast available on weekdays!

Business and Events
With 2,850 square feet of versatile conference space and a 24-hour business center, we’re equipped to host your events seamlessly. Plus, enjoy complimentary Wi-Fi throughout the hotel to stay connected.

Experience unmatched hospitality and comfort—reserve your stay today!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 306 reviews
Cleanliness: 9.25
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.75
Food and Beverage: 8.75
Overall Experience: 9.25
W
williams • family_with_children • us
10
2026-02-13 • via Nuitee
L
Lisa • couple • us
10
Excellent accommodations!
Pros:

Spirit of excellence all around! Staff and accommodations. Loved the breakfast.

2026-01-19 • via Nuitee
T
TERRANCE • couple • us
10
Pros:

Hotel was clean and the staff friendly

Cons:

Breakfast didn't start until 7am and we like to get an earlier start.

2026-01-19 • via Nuitee
A
Adriany • family_with_children • us
10
2026-01-19 • via Nuitee
S
Stephen • couple • us
9
Relaxing stay at peace
Pros:

Great staff

Cons:

Nothing

2026-01-16 • via Nuitee
A
Annie • couple • us
10
I was pleased with the facility inside and outside also with the staff and quietness.
Pros:

Very quiet, breakfast was great, comfortable, affordable, staff friendly and helpful, room clean, supplies stocked well.

Cons:

N/A

2026-01-06 • via Nuitee
R
Rocco • family_with_children • us
10
Pros:

Room, breakfast

Cons:

Nothing

2025-12-31 • via Nuitee
J
Jimmy • couple • us
10
Short visit, but very cozy.
Pros:

I don’t know what I can say that other people haven’t. The rooms were cozy, the appliances worked very well, the WiFi was great too. The staff here were very friendly. Special thanks to Naomi Sanchez for making our stay cozy and well informed. And many thanks to the restaurant staff for preparing and serving lovely breakfasts and quality customer service. The servers were very attentive and friendly.

Cons:

My only real gripe is that there was no bacon for breakfast throughout our stay. But that wasn’t such a big deal to me. Only a very minor gripe that had no effect on my overall Holiday Inn experience. All in all, I’ll gladly stay here at the Holiday Inn on future visits to Orange Park.

2025-12-27 • via Nuitee
C
Carolina • couple • us
6
Pros:

Breakfast was good

Cons:

Hotel has filthy carpet smelly

2025-12-25 • via Nuitee
B
Baker • family_with_children • us
8
2025-12-24 • via Nuitee
P
Pepijn • family_with_children • nl
10
Pros:

Ontbijt

Cons:

Buurman in naburige kamer snurkte nogal hard. Gelukkig had ik oordoppen mee.

2025-12-08 • via Nuitee
S
Steve • couple • us
10
Great. Now I would like a receipt sent to me please
Pros:

Good

2025-11-29 • via Nuitee
L
Linda • couple • us
10
We would stay there again and definitely recommend it!!
Pros:

Clean, very Comfortable beds!
Staff was friendly and accommodating!
Breakfast was Excellent!!

Cons:

I can't think of anything

2025-11-26 • via Nuitee
C
Clifton • couple • us
10
Was good
Pros:

Great location, lovely staff

2025-11-04 • via Nuitee
R
Rocco • family_with_children • us
10
2025-11-03 • via Nuitee
F
Fernando • couple • us
10
Comfortable
Pros:

Perfect place to relax!

2025-11-03 • via Nuitee
B
Brandi • couple • us
7
Nice Hotel and I recommend calling the hotel before booking your room if you book one including breakfast because it’s p
Pros:

Very nice hotel. Loved the staff. We traveled around the time of the storms so it was mostly rainy off and on. The breakfast food was delicious and the hospitality of the staff is amazing.

Cons:

What I didn’t like about the property was that I booked my room through booking.com with breakfast included but when I checked into the hotel, they did not have the breakfast included with their rooms so that was a total mishap and I had to end up paying five dollars for breakfast every morning. Just an inconvenience.

2025-10-08 • via Nuitee
R
Ralph
10
Pros:

I had a great experience. The staff was very freindly.

2025-10-07 • via Nuitee
R
robintrunnell • couple • us
9
Pros:

The hotel was modern, clean, and in a great location. Lots of restaurants close by.

Cons:

I thought I booked a room with free breakfast, but we actually had to pay $5 each. Also, there was a waitress (for a buffet), so we felt obligated to tip. There was an up charge if you wanted juice, and the food from the buffet was adequate, not great.

2025-10-05 • via Nuitee
J
Joy • partner
10
Pros:

Everyone is very accommodating and friendly.

2025-09-19 • via Nuitee