Desalis Hotel London Stansted

Hotels
6.7 (2819 reviews)
Hall Road (oppposite Green St), Elsenham , Elsenham , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location near Stansted airport
Friendly, helpful staff mentioned repeatedly
Large rooms / comfortable beds reported by several guests
Good cost/value for short stays (cheap option)
Pleasant grounds and easy access for transfers
Helpful/attentive breakfast staff noted in some reviews
Cons:
Serious cleanliness issues (dirty rooms, bed bugs, missing toiletries)
Rooms are dated and sometimes in need of updating
Noisy for some rooms (near bar, overlooking car park; drilling)
Extra charge for parking and shuttle infrequency
Limited amenities (no air conditioning in some rooms)
Slow or unappetizing food service reported by some guests

Categories

Cleanliness
3.5
Multiple reviews report poor cleanliness: dirty bathrooms, limescale on showers, reports of bed bugs, missing toiletries and generally 'filthy' rooms in several stays.
Service
8.5
Generally praised staff: described as very kind, thoughtful and helpful in multiple reviews, though a few reviews note unfriendly or inattentive service and a problematic booking/check-in episode.
Location
9
Consistently noted as a key positive: close to Stansted airport, convenient location and attractive grounds; frequently recommended for transfers to the airport.
Room Quality
6
Mixed comments: rooms are often large and sometimes comfortable, but many are dated, some noisy (bar/car park) and there are isolated severe issues (bed bugs, lumpy pillows).
Amenities
5.5
Amenities are basic: shuttle exists but not always frequent, extra parking charge complained about, no air conditioning in some rooms and occasional maintenance/noise issues (drilling, leaks).
Value for Money
7.5
Many guests find it good value or 'cheap and cheerful' and highlight it as a cost-effective airport option, though some feel price vs. cleanliness/amenities is not ideal.
Food and Beverage
5.6
Food opinions are mixed: one reviewer praised a breakfast attendant but others found breakfast unappetizing or service slow (late food delivery); overall average quality.
Overall Experience
8
Overall a mixed but usable airport hotel: excellent location and mostly friendly staff make short stays acceptable despite cleanliness and dated-room concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:40

Property Description

Convenient Location near Stansted Airport

Stylish and Well-Equipped Rooms
The DeSalis Hotel London Stansted offers elegant rooms with modern amenities such as a TV, radio, tea/coffee facilities, and a work area. Some rooms even feature a separate living room for added comfort.

Shuttle Service and Park, Sleep, and Fly Packages
Take advantage of our convenient shuttle service running from early morning till evening, making travel to and from the airport a breeze. Additionally, our park, sleep, and fly packages ensure you start your holiday well-rested and stress-free.

Delicious Dining Options
Start your day with a traditional breakfast and enjoy modern British and Italian cuisine for dinner. Our on-site restaurant offers a diverse menu to satisfy your cravings.

Experience comfort and convenience at DeSalis Hotel London Stansted. Book your stay now for a relaxing pre-flight experience.

Important information:

All cars parked at the hotel for more than one night are taken to an off-site parking area. Car keys must therefore be left at the hotel before your departure.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Location

Guest Reviews

6.7
Based on 2819 reviews
Cleanliness: 3.5
Service: 8.5
Location: 9
Room Quality: 6
Amenities: 5.5
Value for Money: 7.5
Food and Beverage: 5.6
Overall Experience: 8
D
Douglas • family_with_children • gb
8
2026-10-24 • via Nuitee
Z
Zamimba Breaks • family_with_children • gb
4
Airport stop
Pros:

Staff at checkin were friendly,location was ok.

Cons:

Staff at checkin were friendly,we had to pay £6 for parking.The room was big but the bed was so hard found it horrid to sleep on.The bathroom had funny smell when opened the cupbard under sink it was damp n mouldy

2026-10-24 • via Nuitee
W
Weekes • family_with_children • gb
10
Pros:

Brilliant staff and facilities. Very close to the airport.

Cons:

N/A

2026-10-21 • via Nuitee
P
Pittui • solo_traveller • it
4
giusto per una notte
Pros:

niente di particolare la struttura e moderna ma un po' fredda

Cons:

il bagno della camera con ampia doccia ma il gabinetto incastrato senza spazi per muoversi ,, il riscaldamento non funzionava a dovere ho trovato la camera fredda e umida, il personale assente al check out e il barman che si occupava della colazione non ha neanche salutato o chiesto qualcosa ,,volevo fare colazione ma ho lasciato perdere per la mancanza di feeling, avevo bisogno che mi chiamassero un taxi ,ma mi sono arrangiato da solo,, c'era scritto che faceva servizio navetta ma non e vero,, insomma una delusione , peccato ,

2026-10-20 • via Nuitee
C
Charlotte • couple • gb
5
acceptable
Pros:

Large amounts of rubbish dumped on the site. The side hotel external door had no handle just a hole on the door

Cons:

rubbish dumped in the grounds and the smell of pot in carpark.

2026-10-20 • via Nuitee
J
Jennifer • family_with_children • gb
6
2026-10-20 • via Nuitee
L
Lewis • family_with_children • gb
6
Cons:

Bed is like a massive spring verg hard and uncomfortable plus tv doesn't work without wifi and there's no WiFi

2026-10-19 • via Nuitee
V
Verity • family_with_children • gb
2
Cons:

The beds, the pillows, the dirt, the noise

2026-10-19 • via Nuitee
F
Frances • family_with_children • gb
7
Pros:

Spotless recently refurbished bedroom and bathroom. Ideal for a night's stay before an early flight from Stansted.

2026-10-19 • via Nuitee
A
August • solo_traveller • se
6
2026-10-18 • via Nuitee
J
Jonathan • solo_traveller • gb
4
Pros:

It's close to the airport

Cons:

It's super shabby and I'm not picky. Also, they charge for parking overnight and it's not communicated beforehand.

2026-10-18 • via Nuitee
A
Armen777 • family_with_children • es
5
Dont rely on the shutlle
Pros:

Cheapest option near stansted

Cons:

Lack of cleanliness, misleading statement about shuttle. Leaking bathroom. Sticky floor.

2026-10-17 • via Nuitee
C
Cathy • solo_traveller • gb
9
2026-10-17 • via Nuitee
L
Lee • family_with_children • fr
7
Pros:

The staff were pleasant

Cons:

Strange decor, very tired looking. However our room had clearly been updated and they are working on an update. Keep going and update downstairs, it needs lifting and softening.

2026-10-16 • via Nuitee
D
Dante • extended_group • ar
9
Para una noche esta bien
Pros:

Comodo y cerca del aeropuerto

Cons:

Nada

2026-10-16 • via Nuitee
S
Sophie • solo_traveller • gb
5
2026-10-16 • via Nuitee
A
Alison • solo_traveller • fr
9
Cool
Pros:

Prix très correct pour la chambre et les repas.
Service navette très appréciable !

2026-10-16 • via Nuitee
S
Sophie • solo_traveller • gb
4
2026-10-16 • via Nuitee
V
Victoria • family_with_children • at
10
2026-10-15 • via Nuitee
A
Anete • family_with_children • lv
9
2026-10-15 • via Nuitee