Nacazcol Hotel and Villas

Hotels
Independent
7.2 (75 reviews)
4 Km East of Playas del Coco, 20 min away from LIR, Sardinal, Guanacaste, 50503 , Sardinal , CR

Pets allowed

Facilities

Full-service spa
Arcade/game room
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Karaoke
Designated smoking area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Spacious rooms
Cons:
Unfriendly receptionists
Limited amenities
High price for value

Categories

Cleanliness
7.5
Guests consistently mentioned cleanliness as a positive aspect.
Service
6.8
Service received mixed reviews with some guests having complaints about unfriendly receptionists.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Mixed feedback regarding the value for money, with some guests feeling the price was high for the services offered.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
7.2
The overall guest experience was positive, with some room for improvement in certain areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-29 04:37

Property Description

Welcome to Nacazcol - Playas del Coco, your ultimate beachfront escape!

Indulgent Spa Services
Unwind at our full-service spa, where expert therapists offer a range of rejuvenating massages designed to melt away your stress.

Recreational Amenities
Dive into relaxation with two outdoor swimming pools, challenge a friend at our outdoor tennis courts, or showcase your karaoke skills for a night of fun!

Culinary Delights
Savor delectable meals at Restaurant Captain Morgan or enjoy the convenience of room service. With two coffee shops and bars, you’ll find the perfect spot to unwind with a drink.

Book your stay now to experience paradise at Nacazcol - Playas del Coco!

Important information:

  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIR

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Pets cannot be left unattended

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

7.2
Based on 75 reviews
Cleanliness: 7.5
Service: 6.8
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 7.2
R
Rahi
10
Pros:

Great

2025-04-09 via Nuitee
R
Rahi friends
10
Pros:

Great

2025-04-09 via Nuitee
L
Louis
8
Pros:

Très bien .. tout service à proximité
Devrais y retourner lors de mon prochain séjour je le recommande pour sa tranquillité

2025-03-18 via Nuitee
F
Franko partner
4
Pros:

Unfriendly receptionist. They need to work on their manner.

2025-03-12 via Nuitee
V
Verified traveler
2
Pros:

Definitely not as advertised. It was a very strange check in and check out process. The window into our room was broken and once fixed still had huge gaps in between panes that let in lots of sound and bugs. The staff were friendly, but I would never stay here again. I’m grateful my booking was for only one night.

2024-08-09 via Nuitee
D
Douglas family
2
Pros:

Nice pool

2024-05-13 via Nuitee
J
JINGRAN family
8
Pros:

We did last minute booking as our flight was delayed. Appreciated the authentic local experience, very friendly people. Our only issue is we don't speak much Spanish, there were some confusion, but not too bad.

2023-08-17 via Nuitee
V
Verified traveler
6
Mediocre at best
Pros:

The service at Morgan restaurant was great! The service from the front desk was not very helpful. We had to inquire about everything (after check in) and when requesting things, (shuttle) we were told "ok" only to learn they are not sending a shuttle. Not helpful individuals at front desk when we were there.
Room was very small, cramped. Clean. Muggy (not sure if air was working properly). door handle was broken, (in the room not to the room) bathroom old and dingy, toilet didn't flush well. Not a terrible stay, however would not choose to stay here again.

2023-03-21 via Nuitee
E
Eric family
8
Pros:

Très bon service !
Musique trop forte tôt le matin.

2023-03-06 via Nuitee
J
Jeffrey family
2
Pros:

Terrible staff.

2023-01-14 via Nuitee
J
Jeffrey family_with_children
2
Pros:

The place is just ok and the staff are not interested in helping. A lot of better options near by.

2023-01-14 via Nuitee
A
Allan partner
10
Pros:

Muy confortable y cerca de mi destino final

2022-12-30 via Nuitee
C
Carey partner
10
Pros:

There were lots of pools and beautiful gatdens. The villa was a little casita with cooking pots and pans and dishes. Everything you needed was there except food. The breakfast served by the Captain Morgan restaurant was excelkent and included. They came by ro do an inventory of dishes shgets, towels, etc right after I checked in and asked me ro sin it. However, when I went ro check out they did not want ro give me a signed copy saying wverything was atill there. I had to make a fuss ro make it happen.

2022-06-08 via Nuitee
E
Eylin family
8
Pros:

Bonito lugar

2022-05-02 via Nuitee
T
TAMMY family
4
Pros:

The rooms need to be updated. We had a leaking sink, no towels, locked out of our room three times as card didn’t work

2022-04-24 via Nuitee
L
Luis Guillermo family
8
Pros:

Buena ubicación, mejorar las piscinas

2022-04-17 via Nuitee
E
Enghelbert family
10
Pros:

Me gustan las instalaciones, y la ubicación para visitar las playas es excelente

2022-03-07 via Nuitee
J
Josué family_with_children
6
Pros:

Instalaciones con falta de mantenimiento y piscinas sucias, cuentan con apenas lo básico y sólo tiene una plantilla pequeña y lenta para cocinar, una habitación tiene 2 camas pegadas porque no hay más espacio, las fotos son diferentes a la realidad. Uso de piscina limitado según el color del brazaletes, literalmente llegaron a sacarnos. El check out super lento, hay que esperar que lleguen a inventariar el menaje. No hay espacio para tender ropa. Buena ubicación

2022-01-24 via Nuitee
J
jeimy family
10
Pros:

Excelente animación,mucho para hacer.

2022-01-18 via Nuitee
E
Edwin
8
Priblemas para la fauna del lugar
Pros:

En general el lugar esta bien equipado, se ofrecen amenidas pero es muy limitado lo que desarrollan. Hay un grave problema con gatos callejeros, hay decenas de ellos y son peligro para la fauna del lugar: aves, iguanas pequeñas, lagartijas, entre otros se pueden ver afectados por el ataque de gatos. Deberian atraparlos y llevarlos a algun refugio para darlos en adopción, de lo contrario los efectos en la fauna de la zona van a ser dramáticos.

2021-12-31 via Nuitee