Citin Pratunam Bangkok by Compass Hospitality

Hotels
Compass Hospitality
7.6 (1083 reviews)
117 Soi Chunladit, Thanonphayathai, Ratchathewi , Bangkok , th

Children allowed

Facilities

Free beach shuttle
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Affordable prices
Cons:
Facilities are outdated
Service inconsistency
Cleaning issues

Categories

Cleanliness
7.1
Reviews indicate some cleanliness issues, such as the cleaning staff not replenishing supplies and an incident with a water leak.
Service
8.1
Generally positive service experiences, though a few reviews noted poor attitudes from the staff at check-in.
Location
8.6
Location received many praises for being close to shopping and transportation, despite some difficulties with access.
Room Quality
7.1
Several reviews mentioned outdated rooms and issues with amenities like shower facilities.
Amenities
6.6
Facilities and amenities were mentioned as old and in need of revamping, indicating possible dissatisfaction.
Value for Money
8.1
Many reviews highlight the value for money, with affordable prices relative to other options.
Food and Beverage
7.6
Food and beverage options were not heavily mentioned, but some positive sentiment regarding local dining was noted.
Overall Experience
7.6
Overall experiences seem mixed, with many positive aspects countered by specific issues mentioned in cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:53

Property Description

Modern Accommodation in Bangkok's Shopping District

Affordable Luxury: Citin offers modern rooms with a 32-inch flat-screen TV, free internet, and stylish decor in neutral tones with vibrant accents.

Convenient Amenities: Enjoy air conditioning, private bathrooms with bathtubs or rainshowers, tea/coffee facilities, and a minibar in every room.

Explore with Ease: Take advantage of the tour desk for travel arrangements and a complimentary tuk-tuk shuttle to nearby shops.

Indulge in a variety of local and international dishes at Citin Café, including vegetarian options. With popular shopping malls within walking distance, make Citin your home in Bangkok.

Important information:

Please note that guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking.
Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking. This payment is nonrefundable and nontransferable.
Please note that, within 24 hours upon arrival, the hotel may preauthorize your credit card in order to ensure that the card provided is valid. Guests are advised to contact the hotel directly for more information. Guests are required to present a photo identification and the same credit card used to guarantee the booking when checking in at the hotel. The name of the credit card holder must be the same as the guest's name. If the guest fails to provide the credit card, the hotel shall have the right to request for an alternative payment method.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.6
Based on 1083 reviews
Cleanliness: 7.1
Service: 8.1
Location: 8.6
Room Quality: 7.1
Amenities: 6.6
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 7.6
E
EI THANDAR couple jp
10
2026-03-09 via Nuitee
C
Claudette solo_traveller ph
8
Affordable and close to everything
Pros:

It was nearby to food stalls, night market, and clothes botique

Cons:

The first room they gave us smelled like cigarette

2026-03-09 via Nuitee
R
RoyalBayreuth family_with_children ca
3
Only for 1 night!
Pros:

Water in glass bottles.

Cons:

I made a mistake in booking after staying 1 night because of no bed bags. However, it was noisy all the time in the hallway with guests and housekeeping yelling at each other and noise coming from the street. Ants running on the table. I informed management. Nothing, so I purchased an antiants myself. Internet connection from my note wasn't available most of the time. There was no 2nd door at the closet.

2026-03-07 via Nuitee
N
NIKOLAY couple ru
8
Pros:

Удачное расположение, вокруг много рынков и магазинов

2026-03-03 via Nuitee
R
Ruben couple nl
5
Goede locatie veel herrie weinig faciliteiten prima prijs kwaliteit verhouding
Pros:

De locatie

Cons:

Het geluid van de schoonmaak in de ochtend

2026-03-03 via Nuitee
R
rashid couple ca
8
Pros:

I would like halal breakfast. Location is very good.

Cons:

If there are halal breakfast.

2026-03-02 via Nuitee
Z
zalina family_with_children my
10
Pros:

Love the room. Big enough for my family
And location iat pratunam area

2026-02-25 via Nuitee
A
Antonio family_with_children ie
9
2026-02-24 via Nuitee
Y
Yoko couple jp
9
2026-02-12 via Nuitee
S
Souriya extended_group us
4
2026-02-10 via Nuitee
湋伦 extended_group my
8
2026-02-10 via Nuitee
A
Agata couple pl
4
Convenient location but pest issues
Pros:

The location is excellent, and the staff were friendly and helpful. The room was small but comfortable.

Cons:

Unfortunately, there were quite a few cockroaches in the room, which was unpleasant. We noticed them frequently during our stay, which detracted from the overall experience.

2026-02-09 via Nuitee
K
Khin family_with_children au
5
2026-01-29 via Nuitee
S
Sunil Kumar couple in
7
2026-01-29 via Nuitee
M
Massimo family_with_children it
8
2026-01-27 via Nuitee
M
Malz solo_traveller ae
9
2026-01-26 via Nuitee
Y
Yohani family_with_children lk
7
2026-01-24 via Nuitee
K
Karera couple ci
4
Pros:

The location is ideal, but the cars most of the times would refuse to enter because the road is very narrow. So it was always a struggle.

Cons:

They gave us a different room than we booked for, and they gave a horrible attitude acting as if they don’t speak English. We got our room a day after. We didn’t like the service at all , sometimes they wouldn’t clean for two days….

2026-01-20 via Nuitee
W
Wen Wah solo_traveller my
8
Is a good service and happy with the quiet room, can consider is a nice place to stay
Pros:

Staff very nice and room is clean and quiet. Very good experience.

Cons:

Location is a bit hard to find and mostly driver don't want to drive in.

2026-01-19 via Nuitee
A
Azrin extended_group sg
9
2026-01-19 via Nuitee