Citin Pratunam Bangkok by Compass Hospitality

Hotels
•
Compass Hospitality
7.6 (1173 reviews)
117 Soi Chunladit, Thanonphayathai, Ratchathewi , Bangkok , TH
+66 2 255 9100

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Affordable prices
Cons:
Facilities are outdated
Service inconsistency
Cleaning issues

Categories

Cleanliness
7.1
Reviews indicate some cleanliness issues, such as the cleaning staff not replenishing supplies and an incident with a water leak.
Service
8.1
Generally positive service experiences, though a few reviews noted poor attitudes from the staff at check-in.
Location
8.6
Location received many praises for being close to shopping and transportation, despite some difficulties with access.
Room Quality
7.1
Several reviews mentioned outdated rooms and issues with amenities like shower facilities.
Amenities
6.6
Facilities and amenities were mentioned as old and in need of revamping, indicating possible dissatisfaction.
Value for Money
8.1
Many reviews highlight the value for money, with affordable prices relative to other options.
Food and Beverage
7.6
Food and beverage options were not heavily mentioned, but some positive sentiment regarding local dining was noted.
Overall Experience
7.6
Overall experiences seem mixed, with many positive aspects countered by specific issues mentioned in cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:53

Property Description

Modern Accommodation in Bangkok's Shopping District

Affordable Luxury: Citin offers modern rooms with a 32-inch flat-screen TV, free internet, and stylish decor in neutral tones with vibrant accents.

Convenient Amenities: Enjoy air conditioning, private bathrooms with bathtubs or rainshowers, tea/coffee facilities, and a minibar in every room.

Explore with Ease: Take advantage of the tour desk for travel arrangements and a complimentary tuk-tuk shuttle to nearby shops.

Indulge in a variety of local and international dishes at Citin Café, including vegetarian options. With popular shopping malls within walking distance, make Citin your home in Bangkok.

Important information:

Please note that guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking.
Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking. This payment is nonrefundable and nontransferable.
Please note that, within 24 hours upon arrival, the hotel may preauthorize your credit card in order to ensure that the card provided is valid. Guests are advised to contact the hotel directly for more information. Guests are required to present a photo identification and the same credit card used to guarantee the booking when checking in at the hotel. The name of the credit card holder must be the same as the guest's name. If the guest fails to provide the credit card, the hotel shall have the right to request for an alternative payment method.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Location

Guest Reviews

7.6
Based on 1173 reviews
Cleanliness: 7.1
Service: 8.1
Location: 8.6
Room Quality: 7.1
Amenities: 6.6
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 7.6
C
Chad Oliva • solo_traveller • ph
9
2026-09-18 • via Nuitee
K
KEDOO • solo_traveller • mu
10
2026-09-18 • via Nuitee
M
Minh • extended_group • vn
7
2026-09-17 • via Nuitee
J
Jill • family_with_children • ph
7
2026-09-16 • via Nuitee
C
Chad Oliva • solo_traveller • ph
8
Bangkok Experience
Pros:

The hotel is right at the heart of the cheap and good quality shopping and food is cooked infront of you. You will never go hungry. Would reco this hotel if you are on a budget. Clean and not noisy. Very convenient and lots of 7-11 stores. We booked a triple sharing room with my siblings.

Cons:

There was a water interuption during our stay. Maybe there was a problem with the water system but was acted immediately.

2026-09-15 • via Nuitee
S
Suriana • solo_traveller • sg
8
Great service by hotel staff
Pros:

The location is great. Alot of halal food near the hotel. The front desk staff, Fern was very good. Seemless check in by her even though we arrived after midnight. She also speak good English. Another staff, the bellboy named Kung also give very good service. He goes the extra mile to shelter us with big umbrella and walk together with us to the 7-11 when it was raining heavily. Very rare to get this kind of service at other hotels.

Cons:

Nothing except the bed that we get is old and torn. Informed Fern about it and she immediately informed the housekeeping to change for us. Otherwise everything was great.

2026-09-14 • via Nuitee
L
Linggo • solo_traveller • ph
10
The service was an excellent, very accommodating and friendly. They meet our expectations, overall it was great. Will co
Pros:

Staffs are very accommodating and friendly. They meet our expectations. Very satisfying service and I will come back again here.

Cons:

None

2026-09-13 • via Nuitee
T
Tharahshini • solo_traveller • my
4
Pros:

I like the location.

Cons:

The photo in the booking and the actual room is different . The booking shows the room so large and nice. But when I want there . The room is actually very small . And my room didn't have windows to open.

2026-09-10 • via Nuitee
R
Ratnesh • solo_traveller • in
7
2026-09-05 • via Nuitee
T
Thin myat noe • extended_group • mm
8
2026-09-03 • via Nuitee
M
Menno • solo_traveller • nl
4
Pros:

Prijs was goed maar hygiëne van de douche was erbarmelijk.
Kamer was wel schoon en de medewerkers zeer aardig.
Locatie was goed lekker in het drukke leven van de wijk wat ikzelf wel mooi vind.

Cons:

Doucheruimte en het keiharde bed.
Bij het hotel moest je ineens een borg afgeven wat nergens was vermeld. Bedrag van 1500 tb vond ik ook erg bizar.
Niet gedaan en was oke en dat was nog vreemder.

2026-08-31 • via Nuitee
C
Cindy • extended_group • mu
6
bien dans l'ensemble
Pros:

le vigile de la journée ,,, un gars sympa,,très patient et toujours souriant..il mérite une augmentation c'est sure ..,☺️

Cons:

le fait d'avoir une seule carte par chambre c'est vraiment ennuyant

2026-08-28 • via Nuitee
D
Duraid • family_with_children • om
10
Provide breakfast
Pros:

Services

Cons:

Transportation expensive

2026-08-28 • via Nuitee
Y
Yann • couple • mu
5
Bien
Pros:

Bof

Cons:

Manque de propreté

2026-08-28 • via Nuitee
J
Jenny • extended_group • ae
10
Excellent
2026-08-26 • via Nuitee
H
Hanida Hasbuddin • solo_traveller • my
10
2026-08-25 • via Nuitee
M
M M D U Mapalagama • couple • lk
5
2026-08-24 • via Nuitee
M
M M D U Mapalagama • couple • lk
5
2026-08-24 • via Nuitee
K
Kar Chi • family_with_children • sg
4
Pros:

There's food and markets below the hotel.

Cons:

The furniture is old, shower water pressure is very weak with no hot water, the corridor is dark, the bathroom is not clean.

2026-08-23 • via Nuitee
I
Ibrahim Sharaan • couple • mv
8
2026-08-23 • via Nuitee