Citin Pratunam Bangkok by Compass Hospitality

Hotels
Compass Hospitality
7.6 (1137 reviews)
117 Soi Chunladit, Thanonphayathai, Ratchathewi , Bangkok , th

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Affordable prices
Cons:
Facilities are outdated
Service inconsistency
Cleaning issues

Categories

Cleanliness
7.1
Reviews indicate some cleanliness issues, such as the cleaning staff not replenishing supplies and an incident with a water leak.
Service
8.1
Generally positive service experiences, though a few reviews noted poor attitudes from the staff at check-in.
Location
8.6
Location received many praises for being close to shopping and transportation, despite some difficulties with access.
Room Quality
7.1
Several reviews mentioned outdated rooms and issues with amenities like shower facilities.
Amenities
6.6
Facilities and amenities were mentioned as old and in need of revamping, indicating possible dissatisfaction.
Value for Money
8.1
Many reviews highlight the value for money, with affordable prices relative to other options.
Food and Beverage
7.6
Food and beverage options were not heavily mentioned, but some positive sentiment regarding local dining was noted.
Overall Experience
7.6
Overall experiences seem mixed, with many positive aspects countered by specific issues mentioned in cons.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:53

Property Description

Modern Accommodation in Bangkok's Shopping District

Affordable Luxury: Citin offers modern rooms with a 32-inch flat-screen TV, free internet, and stylish decor in neutral tones with vibrant accents.

Convenient Amenities: Enjoy air conditioning, private bathrooms with bathtubs or rainshowers, tea/coffee facilities, and a minibar in every room.

Explore with Ease: Take advantage of the tour desk for travel arrangements and a complimentary tuk-tuk shuttle to nearby shops.

Indulge in a variety of local and international dishes at Citin Café, including vegetarian options. With popular shopping malls within walking distance, make Citin your home in Bangkok.

Important information:

Please note that guests booking 5-9 rooms and guests booking 28 nights or more will be charged a 10% deposit at the time of booking.
Guests booking 10 rooms or more will be charged a 20% deposit at the time of booking. This payment is nonrefundable and nontransferable.
Please note that, within 24 hours upon arrival, the hotel may preauthorize your credit card in order to ensure that the card provided is valid. Guests are advised to contact the hotel directly for more information. Guests are required to present a photo identification and the same credit card used to guarantee the booking when checking in at the hotel. The name of the credit card holder must be the same as the guest's name. If the guest fails to provide the credit card, the hotel shall have the right to request for an alternative payment method.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.6
Based on 1137 reviews
Cleanliness: 7.1
Service: 8.1
Location: 8.6
Room Quality: 7.1
Amenities: 6.6
Value for Money: 8.1
Food and Beverage: 7.6
Overall Experience: 7.6
H
Hanshika couple mu
10
Wonderful
2026-07-04 via Nuitee
A
Aira Joy extended_group us
6
2026-06-30 via Nuitee
A
Amit Kumar solo_traveller in
9
Pros:

Hospitality
Location
Local Food just at foot step

Cons:

Nothing

2026-06-29 via Nuitee
A
Aldarmaki solo_traveller om
2
Pros:

اغلب الطاقم بشوش وجيد

Cons:

لايغير فرش السرير أثناء التنظيف اليومي الغرف قديمة المكيفات لاتبرد اخبرناهم وفي. كل مرة تأتي الصيانة ولكن دون جدوى بعد 4 ايام نقلونا الي غرفة اخري بسبب المكيف ولكن المكيف الاخر أيضا لايبرد نفس الغرفة السابقة ربما لم يقومو بصيانة المكيفات أيضا اذا تبول طفل صغير في الفراش ياخذو مبلغ كبير مقابل تغير الفراش

2026-06-29 via Nuitee
G
George seferian solo_traveller ae
8
Pros:

Location amazing in the heart of pratunam market everything available around us

Cons:

Nothing

2026-06-28 via Nuitee
D
Damian couple au
8
I’ll be back
Pros:

Location

Cons:

NA

2026-06-28 via Nuitee
M
mohammad sageer solo_traveller mu
8
2026-06-27 via Nuitee
M
Mike Boysen family_with_children dk
8
2026-06-23 via Nuitee
Z
Zailani Talib solo_traveller bn
8
Worthed
Pros:

Close to market. Escallators are very fast. Staffs are friendly

Cons:

Busy street

2026-06-22 via Nuitee
Z
Zar family_with_children mm
3
No good internet connection.
2026-06-20 via Nuitee
A
aida solo_traveller gb
9
2026-06-16 via Nuitee
P
Phiraporn solo_traveller eg
9
2026-06-15 via Nuitee
S
Sandra Reagan family_with_children in
4
Pros:

Location

Cons:

We were given rooms in the building few meters away from the main hotel. Rooms and the furniture looked old and needed maintenance. A lot different from the pictures. Our shower was broken which was fixed upon complaining. The cleaning of the room was done daily upon request, however the shower area was not cleaned daily. The partition glass of the shower was dirty . Our safe was low on battery and the air conditioning automatically switched off at 24 degrees which was insufficient during the nights. The window glasses were filthy as if not been cleaned at all. The location is the only USP about the place.

2026-06-09 via Nuitee
J
Jaroslav solo_traveller cz
8
2026-06-06 via Nuitee
O
Orsolya solo_traveller hu
10
2026-06-06 via Nuitee
C
Cherie Rose Ann extended_group ph
9
2026-06-03 via Nuitee
B
Budhi Krishna extended_group bt
6
Decent place, decent staff, bad toilet seat, rest fine
Pros:

Location

Cons:

When trying to leave for the airport in the morning a bunch of thugs came to stop us from taking our grab ride, the hotel staff also were asking us to cancel our ride.

2026-06-02 via Nuitee
M
M M D U Mapalagama couple lk
10
2026-06-02 via Nuitee
J
Joseph couple ae
3
as the hotel was absolutely not a place we wanted to spend time in, we chose to stay outdoors mostly and came to sleep f
Pros:

it’s in the middle of prathunam in case you want to experience the night markets

Cons:

the room is extremely small and the very small sized window faced a run down building. so no balcony - no views. the bathroom- tub and shower curtain- needs intensive cleaning

2026-06-02 via Nuitee
S
Sharulnizam solo_traveller my
10
2026-05-31 via Nuitee