Reef Hotel

Hotels
Travelbook Group
6.6 (57 reviews)
Mount Kenya Road, Mombasa, 80100 , Mombasa , KE

Facilities

Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Concierge service
Supervised childcare/activities
Gift shops or newsstand
Conference space
See all facilities

Review Highlights

Pros:
Fantastic pools staff
Good value for money
Nice beach
Cons:
Very noisy at night
Room needs updating

Categories

Cleanliness
5.55
The room needs to be updated.
Service
7.52
Pools staff are fantastic.
Location
7.56
Nice beach front property.
Room Quality
5.51
The room needs to be updated.
Amenities
8.03
The pool is clean and in good condition.
Value for Money
6.5
It is a good value for the money.
Food and Beverage
6.05
The food is OK.
Overall Experience
6.11
Overall satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:35

Property Description

Escape to a tropical paradise at Reef Hotel in Mombasa, where relaxation and adventure await!

Recreation and Relaxation
Take a dip in our inviting outdoor pool or unwind on your private balcony while enjoying breathtaking views from our lush gardens.

Dining Delights
Indulge in our all-inclusive dining options, featuring delicious meals and refreshing beverages at our onsite restaurant and bar. Enjoy tailored dining experiences, including special dinners for memorable evenings.

Convenience at Your Fingertips
Stay connected with complimentary Wi-Fi, or leverage our business center for your work needs. Plus, our 24-hour airport shuttle makes your arrival and departure seamless.

Experience unparalleled comfort and service—book your stay at Reef Hotel today!

Important information:

  • Contactless check-in is available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MBA

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

6.6
Based on 57 reviews
Cleanliness: 5.55
Service: 7.52
Location: 7.56
Room Quality: 5.51
Amenities: 8.03
Value for Money: 6.5
Food and Beverage: 6.05
Overall Experience: 6.11
S
Samuel partner
8
Pros:

After doing a 2 week long mission trip in Kenya, my partner and I ventured to Reef Hotel to enjoy R and R on the beach. Overall great value and enjoyable experience!

2025-09-29 via Nuitee
G
Gary
10
Pros:

very noisy at night because of rhe music coming from the bar/club and the room needs to be updated. But pools staff and the beach are fantastic.

2025-09-25 via Nuitee
G
Gavril
8
Pros:

I come here very often for 1-2 weeks each time. There were some repairs and paint jobs done lately, so that the place looks better. The food is OK, the A/C still works, the pool is clean...

2025-09-15 via Nuitee
G
Gavril
8
Pros:

I keep coming to this place almost every six months and stay one or two weeks. In the last year some repairs were made and the place looks better. It is a good value for the money!

2025-09-14 via Nuitee
S
Suleiman
8
Pros:

Nice beach front property

2025-07-15 via Nuitee
T
Teresa
10
Amazing stay and beautiful hotel!
Pros:

Reef Hotel is a fantastic place to stay—truly a super hotel in a stunning location. It’s set right on the ocean, with its own deck chairs in the resort with a small path down to the public beach, making it perfect for relaxing by the water.

Our room was excellent—spacious, well-equipped, and everything worked perfectly. We had constant hot water, a working fridge and safe, excellent air conditioning, and a lovely balcony to enjoy the view. The hotel also felt very sustainable and blended beautifully into the local surroundings.

One of the standout features was the variety of eating and drinking options—two restaurants, several bars, and even a club, offering something for every mood and time of day. We also felt very safe during our stay; security was clearly a priority, with a guard even watching over guests' belongings while swimming.

The only downside was a lack of communication and coordination between different parts of the hotel, which led to a few minor inconveniences. However, this didn’t take away from what was otherwise a really enjoyable and memorable stay.

2025-07-06 via Nuitee
L
Lennie
8
Pros:

Hotel roof leaks in lobby as very old building that cou

2025-05-12 via Nuitee
M
Michael
2
Pros:

Nothing in the bathroom work.I had to become a plumber in order to us the bathroom.
The food was overpriced The bedroom was very uncomfortable for me get a goodnights rest. Everything in the room was very old and out of date. Even the TV refuses to respond.

2025-02-02 via Nuitee
J
JAMES
6
Pros:

1.Like....the external environment was good.
2.The rooms needs retouch.They are currently in bad state.

2024-11-25 via Nuitee
H
hafswa
8
Pros:

Good customer Service

2024-08-04 via Nuitee
D
Dennis
8
Authentic Swahili experience.
Pros:

What's there to say about a hotel started in 1972? If you're looking for modern amenities, you won't find it here. If you're looking for a time capsule of Swahili culture, you will find it here. Rooms have AC, a 3 pools were excellent, ocean view was excellent as well. Breakfast was authentically Swahili with really good mahamris.

2024-03-03 via Nuitee
M
Michael
10
Good Option
Pros:

Great hotel. Beautiful views of the beach, a nice pool, excellent food and drinks, and helpful staff. I needed to shower after checking out and going diving, and they accommodated my need while also watching my bags. Great service!

2024-01-11 via Nuitee
S
Sharleen family
10
Pros:

This is a great hotel on the beach. Lots of security so always felt safe. So nice to o have all inclusive so no messing about where to eat. Many choices and all included.

2023-11-16 via Nuitee
T
Tesfa
2
2 star hotel
Pros:

Photo of the property needs to be updated because everything is old. Also the room’s toilet has bad odor coming from the sink. Break fast lack variety and cleanliness . Terrible experience!!!

2023-11-13 via Nuitee
G
Gavril friends
8
Pros:

I am a repeat customer that stayed here for weeks at the time. It is not too bad. The rooms need a lot. The entire place need a renovation. The landscape is poorly maintained. The water in the pool smells like birds feathers. The food is good. Compared to similar places is even better. The all inclusive is a joke. While bottled beer and some bottle sodas are included, bottled water is not. I just don't get it! Maybe I am not too smart! At the restaurant they charge you for the free bottle water they put in the rooms unless they serve it by the glass (and the glasses do not look too clean, I doubt that the hotel has a commercial steam dishwasher). The good news is that you can buy good bottled water (Keringet) from the gift shop. The bottled water they put in rooms (Aquelle) does not taste good. The people are nice yet they are properly trained how to explain all inclusive customers why bottled water is not included but bottled sodas are!

2023-03-30 via Nuitee
P
PETER
6
Pros:

Great beach location. Good service

2022-09-16 via Nuitee
R
Robert partner
2
Pros:

Run down and too many non residents who pay a small entrance fee to use the facilities while residents who pay much more have no privacy....take care there are thieves working in this hotel also seperately reported by other on line reviewers.

2022-01-15 via Nuitee
P
pradeep family
8
Pros:

Gòod view of ocean, very good gardens and friendly staffing team

2021-11-24 via Nuitee
O
Okumu
10
Pros:

The rooms looked old, I changed into two different rooms the first one wasn’t smelling fresh and the balcony door couldn’t lock.

2021-11-21 via Nuitee
T
Tony
8
Good value
Pros:

Good value for the money

2021-09-13 via Nuitee