Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
Hiking
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and well-maintained property
Cons:
Weak water pressure
Internet connectivity issues

Categories

Cleanliness
9.34
Overall sentiment is positive regarding cleanliness, with multiple mentions of the property being very clean.
Service
9.81
The service was consistently praised across reviews, highlighting the kindness and helpfulness of the staff.
Location
9.35
Location is praised for its proximity to transportation and calmness of the surroundings.
Room Quality
8.8
Room quality was generally good, with spaciousness noted, but some complaints about stairs were mentioned.
Amenities
8.33
Basic amenities received some critique, particularly regarding internet accessibility.
Value for Money
9.29
Most guests felt they received good value for their stay based on their experiences.
Food and Beverage
8.84
The breakfast was well-received overall, although there were some comments about the sweetness of options.
Overall Experience
9.81
The overall experience is highlighted positively with multiple mentions of guests planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 17:36

Property Description

Historic Charm and Tranquility
Experience a stay like no other at The Secret Garden Relais, nestled in an 18th-century building surrounded by citrus groves and magnolia trees. The tranquil setting offers a unique escape from the bustling city life.

Convenient Location and Connectivity
Situated just a stone's throw away from Sorrento's center, our hotel provides easy access to local attractions and is a mere 100 meters from the train station. Explore the nearby towns effortlessly and soak in the beauty of the region.

Elegance and Comfort
Indulge in the pastel-colored ambiance and elegant furnishings of our property. Relax in bright and spacious guest rooms adorned with antique ceramic bathrooms, ensuring a comfortable and luxurious stay.

Book your serene getaway at The Secret Garden Relais now and elevate your travel experience.

Important information:

Please note that check-in after 20:00 comes at an extra cost of EUR 20. All requests for late arrival are subject to confirmation by the property.

Please specify your means of transportation and your mobile phone number if possible.

A car park, 820 feet from the B&B, is available on request.

Please note that the property is set on the 2th floor of an historic building with no elevator. The property is accessed via 55 steps.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: NAP

Location

Guest Reviews

9.2
Based on 356 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.35
Room Quality: 8.8
Amenities: 8.33
Value for Money: 9.29
Food and Beverage: 8.84
Overall Experience: 9.81
E
Emilie • solo_traveller • fr
8
Pros:

La bâtisse, la vue, le jardin,l emplacement, le personnel, l équipement, le calme,la proximité du centre et de la gare et de sorrento.

Cons:

Manque de volet dans la grande chambre,
Store qui ne se ferme pas jusqu'au bout dans la n-2.

2026-10-19 • via Nuitee
A
Alessio • family_with_children • it
9
Relais curato e affascinante a un passo da Sorrento
Pros:

Il Relais è un gioiellino e le stanze (almeno la mia) spaziose e curate. Posizione centrale.
Raggiungibile a piedi e a un passo dal centro.
Personale preparato e ospitale. Buon rapporto qualità prezzo. Consigliato.

2026-10-16 • via Nuitee
S
Sebastián • couple • ar
10
Pros:

Maravilloso lugar, habitación super comoda y amplia. Con buena vista. Gran atención del personal, especialmente Genaro que nos recibió increíble. Buen desayuno!!

2026-10-15 • via Nuitee
M
Massiccioni • solo_traveller • ar
10
Pros:

El lugar era precioso. Una casa antigua con detalles muy cuidados, muebles y pisos originales preciosos. La habitación era comoda, con baño privado. Me dieron una llave para entrar y salir como quisiera, y ellos mismos servían el desayuno, muy rico por cierto.

Cons:

La entrada entre las plantas de noche era un poco oscura 😅

2026-10-15 • via Nuitee
R
Rachel • couple • gb
8
Pros:

Gorgeous old building with very large spacious room! Very comfortable.

Cons:

Host wanted to know very specifically what time we would arrive, which was difficult as we were travelling from an island on multiple modes of transport. This is becuase they only open reception for check in.

2026-10-14 • via Nuitee
R
Ramiz • couple • tr
9
NOSTALJİK SESSİZ VE RAHAT
Pros:

TESİSİN SESSİZ BİR KONUMDA OLMASI .ÇALIŞANLAR ÇOK YARDIMCI. OTEL ÇOK TEMİZ VE KONFORLU. ODA RAHAT .GENARO YA TEŞEKKÜRLER

Cons:

ASANSÖR OLMAMASI VALİZLERİ TAŞIMA AÇISINDAN SORUN OLDU. MERDİVENLER İLE 2 KAT ÇIKILIYOR VE ASANSÖR YOK. BU ÇOK SORUN OLDU. Ancak 2 durak sorrento ya.ve son tren 22.02. Sonrası otobüs ile gelmeye çalış. Merkeze gidiş geliş tren ile saatli..

2026-10-14 • via Nuitee
I
Ina • extended_group • gb
10
We would definitely be back!
Pros:

We had the best time staying at the Secret Garden Relais. Gennaro and his team were extremely accommodating and went out of their way to make us feel at home. Gennaro helped us book a boat trip and gave us a lot of info on where to park our rental car, local trains, places to eat. Breakfast and coffee were delicious. The location is perfect as well. We would absolutely stay there again and would recommend it to anyone looking to visit the area.

2026-10-09 • via Nuitee
Y
Yusneiri • couple • es
9
2026-09-18 • via Nuitee
M
mike • solo_traveller • ca
9
Great host
Pros:

Gennaro was amazing. He helped us with sights to see and the best places to visit. The hotel itself is located withing a beautiful garden.

Cons:

The air conditioner was loud and we had to put a towel in the headboard since every little movement made it rattle and bang.

2026-09-17 • via Nuitee
V
Vanessa • couple • es
10
Sitio mágico
Pros:

Es un sitio muy acogedor, el casero es un encanto muy amable y servicial.
Se respira tranquilidad y es justo lo que se buscas en zona de tanto turismo. Muy cerca de la estación de tren.
El desayuno buenísimo y la terraza del desayuno mágica.
Muchas gracias por todo Gennaro ha sido un placer poder disfrutar de tu casona estos días

2026-09-15 • via Nuitee
V
Victoria • family_with_children • gb
10
A fabulous four night stay in a lovely hotel with it's own secret garden.
Pros:

Our four night stay at the Secret Garden was just perfect. The surrounding gardens were so lovely, it really did feel like a ‘Secret Garden’. The rooms were all very clean and comfortable and having air conditioning was just great.
The breakfast each day was lovely, with a wide selection of cakes and pastries which was an added bonus.

The hospitality of the host was exceptional. He was so accommodating and helpful with all of our requirements and he went above and beyond what was expected. He always made sure we were happy and that everything was as we needed it to be. He was always available if we needed anything, he gave us lots of advice and tips and he was always very easy to contact.

We were a family of 10 and everyone had a truly lovely stay at the hotel.

The location was perfect, just a 5-minute walk from the train station and around a 10-minute walk to the pretty town centre and harbour area.

We would highly recommend the hotel and would definitely stay here again if we visit Piano di Sorrento.

Cons:

Nothing, everything met our expectations and on several cases exceeded them. The hotel was a great little find!

2026-09-15 • via Nuitee
C
Ching Ching • couple • sg
7
Pros:

The room is big

Cons:

The staff is not very helpful - was hoping that they can pack simple breakfast for us when we have to leave earlier

2026-09-13 • via Nuitee
D
Duguid • couple • ca
8
Great experience!
Pros:

The breakfast on site was wonderful. The room was very nice and good storage for clothes etc. it was quiet and very Quaint. The staff were AMAZING. We felt very welcome. The location was very easy walking distance to the train and beach.

Cons:

Not close enough to city centre to walk to town.

2026-09-12 • via Nuitee
H
Hiam • couple • ca
10
Pros:

It was close to the Acropolis and the attractions

2026-09-09 • via Nuitee
C
Catherine • couple • gb
6
Great host, but morning noise, and lack of basic comforts held the experience back.
Pros:

Gennaro was an excellent host, always available to answer questions, and went out of his way to help. He booked tickets for a day trip to Capri, informed us about the direct bus from Piano di Sorrento to Naples Airport, and provided clear directions to the bus stop.

Cons:

The rooms are dated. While a kettle was provided, there were only tea bags and no coffee.
Very limited choices for breakfast with no menu available, and requested options like the scrambled eggs came in tiny portion sizes.
Sleep disturbances were frequently disrupted by noise from a garden cockerel and a barking dog. Additionally, waking up every morning with new mosquito bites was a constant issue. After leaving the air conditioning on during the day to manage extreme humidity, staff turned it off and left the window open, letting humid air back into the room.

2026-09-05 • via Nuitee
A
Alberte Sofie Keldberg • couple • dk
10
Pros:

The Secret Garden was honestly one of the highlights of our stay in the Sorrento area. If you’re looking for somewhere authentic, peaceful and away from the most touristy parts of Sorrento, this is the place.

The location is perfect. You’re close enough to Sorrento to easily enjoy everything the area has to offer, but when you come back to The Secret Garden, it feels like you’ve escaped the crowds and found your own little corner of Italy. It has a relaxed and charming atmosphere that is difficult to find in the more touristy areas.

But what really makes this place special is the people. The staff were absolutely fantastic from beginning to end. Everyone was incredibly friendly, warm and welcoming, and you genuinely get the feeling that they care about their guests.

And the breakfast deserves a special mention – it was excellent. A really lovely way to start each morning, with great food and the same warm, relaxed atmosphere that makes the whole place so special. It was something we genuinely looked forward to every day.

For anyone who wants to experience this beautiful part of Italy without staying right in the middle of the tourist crowds, I honestly couldn’t recommend The Secret Garden enough. Great location, fantastic breakfast, wonderful atmosphere and, most importantly, genuinely lovely people.

We would absolutely stay here again. Thank you to everyone at The Secret Garden for making our stay so memorable. ❤️🇮🇹

2026-09-04 • via Nuitee
S
Sarah • solo_traveller • gb
9
Pros:

Location very close to the station and easy to locate with Google maps. The staff were very attentive, made you feel like a guest in their home.

Cons:

The mattress was too soft for us, but that was personal preference.

2026-09-03 • via Nuitee
L
Luiz Henrique • couple • br
10
2026-09-03 • via Nuitee
A
Antonia • couple • ro
10
2026-08-28 • via Nuitee
M
Marco • couple • it
10
Zona ottima per visitare la costiera
Pros:

La posizione e la camera

Cons:

Nulla

2026-08-27 • via Nuitee