Courtyard by Marriott Chino Hills

Hotels
•
Courtyard by Marriott
5.7 (333 reviews)
15433 Fairfield Ranch Road , Chino Hills , US
+1 909-606-5995

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Modern/new property
Comfortable rooms
Indoor pool
Nice lobby/bar area
24-hour gym
Friendly/helpful front desk (many reports)
Bathroom described as perfect
Cons:
Freeway/traffic noise at night
Plumbing noises / running toilet
Light/switch not working in a room
Slow check-in and late-checkout miscommunication (staff inconsistency)
Pool not heated
Incorrect bed configuration on booking (sofa bed issues)

Categories

Cleanliness
7
Multiple guests explicitly praised cleanliness: 'Cleanliness' listed, rooms described as 'clean and cozy', 'very new and clean', and bathroom called 'perfect'.
Service
5
Mixed service sentiment: several guests praised front desk staff and helpful service, but there are complaints about slow check-in and an instance of an unhelpful staff member (named Rupa) and a late-checkout miscommunication.
Location
3.8
Negative mentions around freeway noise: multiple reviews note loud traffic/noise at night that impacted sleep and could deter light sleepers.
Room Quality
6.5
Rooms described as modern, comfortable and cozy, but there are isolated issues: a light/switch not working in one room, running toilet, plumbing noises, and a discrepancy in advertised bed configuration.
Amenities
7
Amenities are highlighted positively: indoor pool, bar/lobby area, nice lounge and 24-hour gym. One complaint that the pool is not heated.
Value for Money
5.7
Standard quality for this hotel tier
Food and Beverage
6.3
Bar and lobby area are described positively as very nice; there are no detailed comments on food quality or service at F&B outlets.
Overall Experience
4.3
Overall sentiment is mixed: many guests called their stay pleasant or 'amazing' and praised facilities, but recurring issues (freeway noise, occasional service lapses, plumbing/maintenance issues) noticeably impacted overall satisfaction for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 16:12

Property Description

Convenient Location
Hotel Chino Hills, situated off CA-71, offers easy access to Ontario, Los Angeles, and Orange County.

Modern Amenities
Each of our 99 guest rooms and suites feature essential amenities like a microwave, refrigerator, and flat-screen TV. Stay connected with free WiFi and enjoy a freshly brewed cup of coffee with the in-room coffee/tea maker.

Relaxing Facilities
Unwind in our 24-hour fitness center, take a dip in the outdoor heated pool and spa, or conveniently park for free during your stay.

Experience comfort and convenience at Hotel Chino Hills. Book your stay now for a memorable experience!

Important information:

Please excuse our appearance we are currently renovating.

Hotel will authorize credit card for total cost of the room plus incidentals.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Location

Guest Reviews

5.7
Based on 333 reviews
Cleanliness: 7
Service: 5
Location: 3.8
Room Quality: 6.5
Amenities: 7
Value for Money: 5.7
Food and Beverage: 6.3
Overall Experience: 4.3
U
Umang • couple • us
8
Cons:

Light is not working room 110. Switch is not good.

2026-10-07 • via Nuitee
C
Chuck • solo_traveller • us
6
Pros:

Cleanliness

Cons:

Noise was terrible from the freeway , didn't sleep well

2026-09-14 • via Nuitee
G
Goran • solo_traveller • us
10
Pros:

clean and cozy room;

2026-09-12 • via Nuitee
M
MARIAM • family_with_children • gb
8
Cons:

We asked the duty manager at reception to give us a late checkout - he agreed and allowed us till 2 pm the next day. The next day however we were called a few times to tell us we had to check out. On speaking to the person at the desk we were told that there was no late checkout. Her name was Rupa and she was very unhelpful, I can understand if that’s the rule, but the attitude can and should still be friendly and willing to accommodate. The night duty manager should not have committed to a late checkout.

2026-09-02 • via Nuitee
E
Eloy • family_with_children • us
10
2026-08-21 • via Nuitee
N
Norma • extended_group • us
1
2026-08-20 • via Nuitee
H
Harsh • family_with_children • au
10
2026-08-14 • via Nuitee
J
John • couple • us
7
2026-08-11 • via Nuitee
L
Lorreta • couple • us
10
2026-08-03 • via Nuitee
V
Vasquez • family_with_children • us
10
2026-07-06 • via Nuitee
R
Richard D • couple • us
7
2026-07-03 • via Nuitee
R
renato • solo_traveller • us
9
2026-06-09 • via Nuitee
R
Roxanne • couple • us
6
Cons:

Plumbing noises all night long

2026-06-08 • via Nuitee
J
Jenett • couple • us
9
It felt good to stay here.
Pros:

The facilities are very nice. Very nice loby/ bar area. The room was very nice and comfortable .

Cons:

Check in was slow. Toilet was running.

2026-06-03 • via Nuitee
M
Mondragon • family_with_children • us
6
2026-05-30 • via Nuitee
N
Norma • couple • us
8
Pros:

Overall it was a pleasant stay. We didn’t travel there for the hotel so there were no unexpected surprises.

Cons:

I wish the pool was heated since there is no spa. it would have been nice to take a dip and the water feel icy cold.

2026-05-26 • via Nuitee
A
Andrew • solo_traveller • us
10
2026-05-25 • via Nuitee
F
Fabiola • solo_traveller • mx
10
Pros:

The bathroom was perfect

2026-05-25 • via Nuitee
Y
Yesenia • couple • us
7
The stay worked for what we needed but considering the freeway noise, I probably won’t book here again.
Pros:

It’s a newer property so everything is modern and up to date.

Cons:

According to Booking.com, there were three beds total. A king bed in the bedroom along with a sofa bed, and a sofa bed in the living area. There was only the king and sofa bed in the living area. My two adult children had to share the sofa bed which isn’t that comfortable with two adult men. The hotel is also off the freeway. Our room was on the side where you hear all that freeway traffic. It was pretty loud and it was hard to get a good rest when you’re hearing traffic all night. We tried putting white noise on our phones but that didn’t mask the freeway noise. If you’re a light sleeper, consider that when booking or ask to be stay on the opposite side of the freeway.

2026-05-25 • via Nuitee
C
Chris • family_with_children • us
10
Love it I coming back
Pros:

The front desk was very good services, everyone make the best for me and my family.

Cons:

Everything was perfect mo complain.

2026-05-21 • via Nuitee