Courtyard by Marriott Chino Hills

Hotels
•
Courtyard by Marriott
6 (467 reviews)
15433 Fairfield Ranch Road , Chino Hills , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Under construction
Poor amenities
Uncomfortable stay

Categories

Cleanliness
5
Many reviews mentioned poor cleanliness due to ongoing construction and dust.
Service
8
Service was variable, with some positive mentions but also significant complaints about staff attitude.
Location
7
Location was not a major point of complaint; however, accessibility was affected due to renovations.
Room Quality
6
Mixed reviews on room quality, with issues like insufficient towels and poorly functioning amenities.
Amenities
5
Amenities were a significant issue, with many amenities not operational as advertised.
Value for Money
6
Overall perceived value was low due to the issues experienced.
Food and Beverage
5
The lack of food and beverage options was frequently noted as a downside.
Overall Experience
6
Overall experience was largely negative due to multiple issues, including ongoing renovations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:26

Property Description

Convenient Location
Hotel Chino Hills, situated off CA-71, offers easy access to Ontario, Los Angeles, and Orange County.

Modern Amenities
Each of our 99 guest rooms and suites feature essential amenities like a microwave, refrigerator, and flat-screen TV. Stay connected with free WiFi and enjoy a freshly brewed cup of coffee with the in-room coffee/tea maker.

Relaxing Facilities
Unwind in our 24-hour fitness center, take a dip in the outdoor heated pool and spa, or conveniently park for free during your stay.

Experience comfort and convenience at Hotel Chino Hills. Book your stay now for a memorable experience!

Important information:

Please excuse our appearance we are currently renovating.

Hotel will authorize credit card for total cost of the room plus incidentals.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in the business centre and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6
Based on 467 reviews
Cleanliness: 5
Service: 8
Location: 7
Room Quality: 6
Amenities: 5
Value for Money: 6
Food and Beverage: 5
Overall Experience: 6
A
alma • solo_traveller • mx
8
2026-04-17 • via Nuitee
I
IVAN • couple • us
10
2026-01-23 • via Nuitee
K
Kan • couple • us
1
Cons:

It's under renovation, should not be open.

2026-01-19 • via Nuitee
N
Natalie • couple • us
1
2026-01-19 • via Nuitee
Z
Zulema • couple • us
3
Not a placent place to stay
Pros:

The room was okay

Cons:

Doors didn’t lock, key didn’t open the door, it was under construction and when reserved didn’t mention on the info

2026-01-19 • via Nuitee
T
Tyree • couple • us
8
Pros:

Everything we had access to was great

Cons:

They are currently under construction so we did not have access to the pool or complimentary breakfast

2026-01-15 • via Nuitee
V
Victoria • couple • us
10
2025-12-24 • via Nuitee
D
Daniel • couple • us
10
2025-12-21 • via Nuitee
R
Ronald • family_with_children • us
1
I would like a refund. None of this was stated on the site. I even went to target to buy my kid and I a bathing suit bec
Pros:

There really was nothing to like.

Cons:

None of the amenities worked. No indoor pool, no indoor jacuzzi, no continental breakfast or coffee as stated. No coffee machine or tea in the room as stated on the website. No blow dryers in the rooms. I also noticed they just had the snacks behind the front desk available for purchase. They had a coffee machine there and I asked if the coffee was available as a courtesy due to no coffee available or machine in room. The lady told me no I had to pay for it. When we arrived in the room there was a huge fan blower plugged in - maybe carpet was wet and they were drying it - it was very muggy. During our one night stay there was construction going on and it smelt like a sewer pipe busted. It was horrible downstairs and within an hour the smell was in our room. We left the building to get fresh air. Really bad experience.

2025-11-22 • via Nuitee
C
Curtis • solo_traveller • us
1
Horrible from arriving to leaving..
Pros:

Under construction
The room was not stocked with towels
The Toilet paper holder was not installed correctly and paper was on the floor
No breakfast
The construction workers were cursing openly with each other
No TV, mng. Blamed it on the weather, not true. The next morning the weather was clear and still no TV.
The lady behind the desk was over the top, RUDE!
Will not stay there again, EVER..

Cons:

Everything

2025-11-20 • via Nuitee
M
Michael • couple • us
6
Muy buena pero algunos defecto
Pros:

No desayune dentro. Pero me gustó el lugar

Cons:

La tv no tenía servicio. Y el aire estaba directo.

2025-11-09 • via Nuitee
C
Cristina • couple • us
10
2025-11-04 • via Nuitee
C
Cristina • couple • us
10
2025-11-04 • via Nuitee
G
Gannaway • couple • us
5
it was clean , staff was friendly
Pros:

no breakfast , no coffee

Cons:

went to a hotel and it was under construction

2025-10-29 • via Nuitee
N
Nathan • solo_traveller • us
10
2025-10-24 • via Nuitee
D
Dolapo • partner
10
Pros:

Very good location

2025-10-12 • via Nuitee
J
jason
2
Pros:

Under remodeling.

2025-10-12 • via Nuitee
T
Timothy
6
Pros:

The hotel was under serious construction and didnt mention this before hand

2025-10-08 • via Nuitee
C
Cristina • couple • us
10
2025-09-30 • via Nuitee
J
jaime
10
Pros:

I always have. Great stay in this property. Staff are very nice and the check in is really fast. Thank you Chinohills hotel.

2025-09-30 • via Nuitee