Candlewood Suites Lafayette by IHG

Hotels
•
Candlewood Suites
7.7 (150 reviews)
240 Meijer Drive , Lafayette , US
+1 337-984-6900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly and helpful frontline staff (Chequita and others)
Convenient location
Comfortable beds/clean, comfortable rooms for many guests
Well-prepared rooms on several stays
Cons:
Significant cleanliness issues (dirty curtains, stained towels, dirt in corners, smell)
Reservation handling and manager/employee failures leading to denied bookings and unresolved refunds
Noise from nearby interstate impacting sleep
Items left in room refrigerator; occasional maintenance issues (broken can opener, cracked window, bathroom door problems)
Pool and some amenity cleanliness concerns
Perceived poor value in some cases (holds, high event rates, refund disputes)

Categories

Cleanliness
3.5
Multiple guests report dirty rooms: stained towels, filthy curtains, dirt in bathroom corners and lingering smoke/dirt smells — cleanliness is a clear weakness.
Service
9.5
Frontline staff repeatedly praised (Chequita and others described as helpful and friendly). There are isolated but serious failures around reservation handling and management response, but overall guest-facing staff performance is strong.
Location
9.5
Multiple mentions of convenient location and good proximity to local destinations (Purdue). Noise from the interstate affected sleep for at least one guest, but location convenience is frequently noted positively.
Room Quality
8.5
Several guests found rooms comfortable with good beds and well-prepared stays, though some reported issues (window crack, door not shutting, noise, items left in fridge, occasional odors). Overall room comfort is generally positive but inconsistent.
Amenities
8.5
Amenities are generally adequate; a guest suggested the pool may need a deep clean and there were isolated maintenance issues (broken can opener). No major amenity failures reported.
Value for Money
5
Several value concerns: guests complained about a $40 hold, higher rates during events, and serious incidents where a reservation error forced prepaid rebooking with unresolved refunds — lowers perceived value.
Food and Beverage
8
Very limited commentary — one guest found items left in the room refrigerator (milk/drink). No major food service praise or broad complaints, so impact is modestly positive overall.
Overall Experience
9.1
Mixed overall: many guests enjoyed friendly staff, convenient location and comfortable beds, but a subset experienced severe service and cleanliness failures (including unhonored reservations). The frequent positive staff/location comments lift the overall experience despite notable negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 16:19

Property Description

Convenient Location
Located just 5 km from historic downtown Lafayette, Candlewood Suites Lafayette offers easy access to attractions and dining options.

Spacious Suites with Full Kitchens
Enjoy the comfort of spacious accommodations with full kitchens, perfect for longer stays. Each suite includes a TV with satellite channels, DVD player, and modern amenities for a home-away-from-home experience.

Amenities for Relaxation and Recreation
Take advantage of the 24-hour fitness center, indoor swimming pool, and outdoor barbecue facilities during your stay. Explore nearby activities such as mini-golf and Wildcat Creek Park, ensuring a memorable experience.

Book your stay at Candlewood Suites Lafayette for a convenient and comfortable visit to Lafayette.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Location

Guest Reviews

7.7
Based on 150 reviews
Cleanliness: 3.5
Service: 9.5
Location: 9.5
Room Quality: 8.5
Amenities: 8.5
Value for Money: 5
Food and Beverage: 8
Overall Experience: 9.1
J
Jeffrey • couple • us
1
This hotel is dark, smells & no staff when we wanted to check in !
Pros:

Absolutely nothing !

Cons:

Absolutely everything!

2026-10-07 • via Nuitee
A
Agnieszka • solo_traveller • us
2
Cons:

The room was ran down, bad smell of either dirt or smoke. Bathroom floor had a dirt in the corners, bath towel with some kind of reddish/purple spot.
But the filtiest was the curtain in the window!!! Nasty! I was not even white or gray, it was dirty dark gray, never washed or changed for ages!
Very bad experience!
Would not recommend.

2026-08-22 • via Nuitee
M
Michelle • solo_traveller • us
9
Pros:

Very nice and accommodating staff. Chequita was very helpful!

Cons:

That check out time is 11a, I feel like the pool may need a deep clean

2026-08-18 • via Nuitee
M
MaryLynn • couple • us
4
I'm exhausted
Pros:

Convenience in location

Cons:

Couldn't sleep. The interstate sounded like it was running through the room. Need to work on sound proofing if they are going to be close to traffic. There was a crack in the windows, the bathroom door wouldn't shut properly and the can opener was broke.

2026-07-09 • via Nuitee
W
William H • couple • th
10
Really comfortable befs
Pros:

Great Staff, clean and comfortable rooms.

Cons:

Nothing

2026-06-10 • via Nuitee
J
Jeremy • solo_traveller • us
9
Pros:

The staff was very friendly the room was well prepared for my stay.

Cons:

The 40.00 hold on the room till it was cleaned the next day.

2026-05-27 • via Nuitee
G
Graig • solo_traveller • us
10
2026-05-25 • via Nuitee
C
catherine • solo_traveller • us
8
Pros:

Clean and convenient

2026-05-24 • via Nuitee
T
Tiffany • couple • us
10
2026-05-23 • via Nuitee
J
Jose • family_with_children • us
1
Most terrible experience in my life, and I am 60!!!!
Pros:

Nothing

Cons:

I was ripped off. The manager, Kacy, is a dishonest man. Upon my arrival, one of my two reservations was not honored by Amber, and after 20 minutes of disputing with her she turned us away, leaving us stranded. I proceeded immediately to secure another lodging which I had to prepay. I then called Booking and they called the property and it turns out that Amber MADE A MISTAKE and that I did, in fact, have a reservation. So I spoke to the manager, Kacy, who apparently accepted his employee´s mistake and promised a refund. He has yet to honor his word. Complete disregard for clients! DO NOT GO TO CANDLEWOOD SUITES!!!!!

2026-05-21 • via Nuitee
J
Jose • family_with_children • us
1
The worst experience in my life, and I am 60!
Pros:

Nothing

Cons:

I was ripped off! Upon arrival, Amber, a very unqualified employee, was unable to find one of my two reservations. We had a 20 minute discussion and presentation of Booking.com reservation numbers, etc and she eventually said that there was nothing she could do, and that she did not have rooms for us. I should her the prepayment made back in NOVEMBER in lieu of my son´s graduation at Purdue. She said there was nothing she could do. She called her manager, Kacy, who also rejected us. I immediately went out to find a place to stay and found one and prepaid it. I then called Booking to claim the situation. They called the property and it turns out that Amber did not know what she was doing and that my reservation was there. The only problem was that I had already paid the alternative I was forced to choose. We spoke to Kacy and explained the situation and he promised he would accept giving back our money and would write to Booking authorizing the reimbursement. This mas has yet to honor his word as Booking sent me an email saying that the property has not confirmed the return of the funds. These are dishonest people that have no regard for their clients. Why should I pay for the ignorance of an employee? How can an honest qualified person at a reception not be able to find a reservation with just using my name? DO NOT GO TO CANDLEWOOD SUITES!!!! I will be contacting IHG regarding this matter as they need to know whats happening with their local operators.

2026-05-21 • via Nuitee
J
Jeffrey • couple • us
9
Good rm & location. Rates high due to graduation at Purdue Univ. - expected. Smoke/Milk not good.
Pros:

Room and location were good. The person at the front desk was absolutely amazing! Very helpful and had a great smile!

Cons:

Room smelled a little like smoke when we arrived. There was items left in the refrigerator. (Milk, drink)

2026-05-20 • via Nuitee
W
William • solo_traveller • us
8
2026-05-19 • via Nuitee
M
mahmoud • couple • us
5
2026-05-15 • via Nuitee
6
686af • Family • The Villages, Florida
10
Good location, good beds, kind staff
Pros:

We were home for a family funeral, a very difficult time. The hotel was clean, with a small kitchenette. and good beds. It is close to restaurants and grocery stores. We would stay here again. The check in clerk, couchette, I apologize for misspelling of your name, came to our room with flowers and a lovely card signed by the staff. I was shocked and totally thankful for her thoughtfulness during a very difficult time.

2026-04-24 • via Tripadvisor
G
grs2026 • Family
8
Clean but Worn
Pros:

The staff was professional, and the hotel was very clean. However, the property was also quite worn. For example, doors were scratched, and corners of the night stand were worn away. I would prefer clean over new any day of the week, so I would certainly stay here again.

2026-03-28 • via Tripadvisor
A
Anthony • solo_traveller • us
10
2026-03-23 • via Nuitee
N
Nyiesha • couple • us
10
2026-03-12 • via Nuitee
S
Simone • couple • it
9
2026-03-10 • via Nuitee
R
Robert • couple • us
10
2026-02-23 • via Nuitee