Candlewood Suites Lake Jackson by IHG

Hotels
Candlewood Suites
9.4 (150 reviews)
506 Texas 332 , Lake Jackson , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Spacious room
Well-equipped kitchenette
Clean room
Friendly, competent staff
Good location
Felt safe
Cons:
TV kept buffering during stay

Categories

Cleanliness
9.8
Guest explicitly said the room was 'so clean and nice', indicating very strong cleanliness.
Service
9.6
Staff described as friendly, competent and attentive; guest felt safe—strong positive service sentiment.
Location
9.4
Location was listed as a pro by a guest; positive but mentioned without extra detail.
Room Quality
9
Room praised as spacious with a well-equipped kitchenette and cleanliness noted, but one guest reported the TV kept buffering.
Amenities
9.5
In-room kitchenette noted as having everything needed — a clear amenity strength.
Value for Money
9.2
Standard quality for this hotel tier
Food and Beverage
9
Standard quality for this hotel tier
Overall Experience
9.7
Overall sentiment is highly positive: guests called the stay 'Amazing' and 'very exceptional' and indicated they would book again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:29

Property Description

Outdoor Pool and Convenience Shop
Enjoy a refreshing dip in our outdoor pool or grab snacks anytime from our 24-hour convenience shop.

Fully Equipped Kitchenettes
Our rooms feature full kitchenettes, perfect for preparing meals and snacks during your stay.

Business Center and Fitness Room
Stay productive with our on-site business center and keep up with your fitness routine in our well-equipped fitness room.

Book now to experience all these amenities and more at Candlewood Suites Lake Jackson!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Vaccination documents and a crate carrier are required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.4
Based on 150 reviews
Cleanliness: 9.8
Service: 9.6
Location: 9.4
Room Quality: 9
Amenities: 9.5
Value for Money: 9.2
Food and Beverage: 9
Overall Experience: 9.7
P
Pitchford solo_traveller us
6
Pros:

Could have had more towels.

2026-08-10 via Nuitee
F
Fedicheva couple us
10
2026-08-06 via Nuitee
S
Sade couple us
10
Amazing and I will be booking more with candlewood in the future
Pros:

How spacious the room was and it had a kitchenette in it with everything you needed.

Cons:

There’s wasn’t a thing I didn’t like this property was very exceptional

2026-08-03 via Nuitee
M
Marie solo_traveller us
10
2026-07-09 via Nuitee
C
Christy solo_traveller us
8
Pros:

Location

Cons:

Tv kept buffering the entire stay.

2026-06-07 via Nuitee
W
William couple us
3
2026-04-28 via Nuitee
S
Sherilynne solo_traveller us
10
Pros:

Room was so clean and nice. Staff was friendly, competent and aware. I traveled alone and I felt so safe there.

2026-03-15 via Nuitee
F
FreeRiderInNOVA Solo travel Sterling, Loudoun County, Virginia
6
Great Stay, Even Better Staff
Pros:

I stayed here for three days and want to call out three staff members who genuinely made my stay better: Nathan, Laura, and Christina.

Nathan came across as the calm, no-nonsense professional who clearly knows how to run the place. Very direct, very efficient, and exactly the person you want when you have a question or need something handled correctly the first time. He struck me as a manager type—serious in the best way—and I always felt like things were under control when he was around.

Laura was simply sweet and kind every time I interacted with her. No attitude, no rush—just genuinely pleasant and helpful. Sometimes that alone makes a hotel feel welcoming, and she nailed that.

And then there’s Christina. Her smile could honestly turn around a rough travel day. Every interaction with her felt upbeat and positive, like you were being helped by someone who actually enjoys what they do. Seeing her at the desk was a little daily boost—sounds small, but it matters.

Hotels are buildings. People make the experience. These three absolutely did. Because of them, I’d stay here again without hesitation.

2026-01-20 via Tripadvisor
R
Rhonda couple us
10
Excellent place for an overnight stay
Pros:

We booked a suite with a king bed, and we were very happy with the comfort of the bed, the size of the suite, the blackout curtains, the air temperature, the amenities provided in the kitchen and the comfort of the furniture.

2026-01-20 via Nuitee
B
Bennie G & David couple us
10
Thank you for the hospitality
Pros:

Clean Friendly Staff

Cons:

No complaints

2026-01-17 via Nuitee
C
Charika couple us
8
2025-12-27 via Nuitee
P
P family_with_children us
10
2025-11-12 via Nuitee
J
jaimebZ4639FU Business
10
Best hotel experience ever
Pros:

I have to say that when i first came i felt like royalty i was acknoledged as i walked in the door and quick check in Annette let me know all about hotel and said if i need anything just let me know then she called my room and asked if all was as expected and i had to say it was way more than expected love this place and recommend it to all i was even acknoledged as a IHG member

2025-09-15 via Tripadvisor
C
Chancellor
10
Pros:

Great staff and rooms .!

2025-09-09 via Nuitee
R
Ruby family_with_children us
9
2025-09-04 via Nuitee
C
Chancellor
10
Pros:

Great hotel and staff

2025-09-02 via Nuitee
D
Deandra couple us
10
2025-09-02 via Nuitee
R
rebecca friends
10
Pros:

Great property and wonderful staff. Annette at the front desk is amazing!! Thank you so much.

2025-08-11 via Nuitee
G
Gonzalez couple us
10
2025-08-10 via Nuitee
C
christopherrZ4309OV Couples
2
Overcharged
Pros:

DO NOT STAY HERE! This place charged me a 500$ smoking fee and I DID NOT SMOKE! They didn't tell me when I checked out either! I found out a few days later when checking my bank statement. I tried to call and figure out the charge, dispute it, went up the chain and got nowhere! DO NOT STAY HERE!

2025-07-25 via Tripadvisor