Candlewood Suites Norfolk Airport by IHG

Hotels
•
Candlewood Suites
7 (302 reviews)
5600 Lowery Road , Norfolk , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cleanliness in some areas
Good room size
Cons:
Poor cleanliness
Outdated facilities
No breakfast availability
Noise issues

Categories

Cleanliness
5.39
Multiple reviews indicated issues with cleanliness, including dirty bathrooms and rooms.
Service
8.86
Numerous reviews praised the staff for being friendly and helpful.
Location
8.9
Positive comments noted convenient access to local attractions and restaurants.
Room Quality
6.35
Some reviews highlighted issues like mold and outdated appliances.
Amenities
6.88
Mentioned some amenities but noted a lack of standard offerings like breakfast.
Value for Money
6.84
Guests felt some dissatisfaction regarding the value for the price paid.
Food and Beverage
5.39
Negative mention of lack of breakfast; limited details otherwise.
Overall Experience
7.36
Mixed experiences, with some guests expressing enjoyment despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:34

Property Description

Convenient Location and Amenities
With fully equipped kitchens and free Wi-Fi, Candlewood Suites Norfolk Airport is the perfect choice for travelers seeking comfort and convenience near the airport.

Candlewood Cupboard and BBQ Facilities
Enjoy the convenience of Candlewood Cupboard for snacks anytime and make use of outdoor BBQ facilities for a delightful dining experience.

Fitness Center and Business Services
Stay on top of your fitness routine with the on-site gym and take advantage of business services at the 24-hour business center for a productive stay.

To book your stay and experience these exceptional amenities, visit us online today!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 302 reviews
Cleanliness: 5.39
Service: 8.86
Location: 8.9
Room Quality: 6.35
Amenities: 6.88
Value for Money: 6.84
Food and Beverage: 5.39
Overall Experience: 7.36
D
Dynyale • family_with_children • us
1
Cons:

It was over booked they tried to buy me in a room that’s someone else was staying in it was a nightmare

2026-04-24 • via Nuitee
Z
Zhane • solo_traveller • us
8
2026-04-04 • via Nuitee
G
Garnette • couple • us
10
Pros:

the room was clean and comfortable , for me it was worth the price for one night

Cons:

Staff very friendly

2026-03-28 • via Nuitee
T
Tuesday • couple • us
10
2026-03-27 • via Nuitee
I
IBRAHIM • family_with_children • tr
6
2026-03-18 • via Nuitee
J
James • family_with_children • us
6
Pros:

The location

Cons:

No continental breakfast

2026-03-18 • via Nuitee
A
Adrian • couple • us
2
Pros:

The Cleanness was not good at the hotel I paid for it but did not stay I checked out of the hotel.

Cons:

The place was not clean to me bathroom, kitchen area. The place was not good at all.

2026-03-16 • via Nuitee
C
Charity • couple • us
10
2026-03-08 • via Nuitee
W
Wayne • family_with_children • us
9
Pros:

Suite

Cons:

The bathroom was too far away from the bedroom

2026-03-04 • via Nuitee
D
dontae • family_with_children • us
1
I’m disappointed
Pros:

Clean

Cons:

Didn’t have my room available when I got there to check in. Had to go book at another hotel

2026-03-02 • via Nuitee
S
Sharon • couple • us
10
2026-02-25 • via Nuitee
S
Susan • couple • us
2
Pros:

Location

Cons:

Cleanliness

2026-02-14 • via Nuitee
N
nevvie • solo_traveller • us
7
Valued memory
Pros:

Clean n professional

Cons:

Convent

2026-02-10 • via Nuitee
A
Anthony • family_with_children • us
4
Don't go, unless alone
Pros:

Bathroom was spacious and staff was nice.

Cons:

This hotel is old and it looked it. The bed had a cover sheet to cover up the stains on the mattresses, the floor needed a better vacuuming, for that price it should be better.

2026-01-24 • via Nuitee
D
Derrick • couple • us
1
2026-01-24 • via Nuitee
M
marquasia • couple • us
10
2026-01-20 • via Nuitee
K
Kenneth • family_with_children • us
3
Pros:

Desk staff gave us a free food item from the cupboard after checking me in to the wrong rooms.

Cons:

One desk staff for the entire hotel had to take ice to peoples rooms, get extra towels, check people in, and messed up my check in. I didn't see anyone else working there. Carpets needed to be vacuumed, high humidity so stairways and hallways smelled wet/moldy. Someone left my room with the AC set to 61 degrees when I first got there and the door handle was covered in condensation and dripping on the floor. Large crack in bathtub. Could be a decent place but the company needs to hire more staff and do some repairs.

2026-01-19 • via Nuitee
D
Danna • couple • us
1
Cons:

I had confirmed my reservation but when I arrived to check in, he didn't appear; they had sold more rooms than they had.

2026-01-19 • via Nuitee
M
MIRANDA • family_with_children • us
10
2026-01-05 • via Nuitee
P
Patrick • solo_traveller • de
3
Schlecht.
Pros:

Die Lage

Cons:

Dreckig
Ekliger Geruch
Fremde Fußnägel auf dem boden
Durchgelegene Matratze
Schmutzige Badewanne

2025-12-12 • via Nuitee