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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Shared lounge/TV area
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Minimarket on site
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Wheelchair accessible
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Kid meals
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ATM/cash machine on site
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Vending machine - drinks
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Indoor pool
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Emergency cord in bathroom
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Airport shuttle (free)
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Outdoor furniture
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Wine/champagne
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Outdoor fireplace
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Visual aids: Braille
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Auditory guidance
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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CCTV in common areas
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Delivered food - securely covered
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Key card access
Review Highlights
Categories
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Property Description
Convenient Location in Ameriplex Business Park
Located just 3 miles from Indianapolis International Airport, Hilton Garden Inn offers a seamless travel experience with its complimentary airport shuttle service.
Modern Amenities for Comfort
Enjoy the convenience of free Wi-Fi, flat-screen TVs, and in-room microwave and refrigerator.
Dining Options and Relaxation
Indulge in delicious meals at the on-site restaurant serving breakfast and dinner, and unwind at the hotel's bar.
Ready to experience comfort and convenience at Hilton Garden Inn Indianapolis Airport? Book your stay now!
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Location
Tuesday when I checked into the room I noticed the temp was 74. After a few minutes (while I was unpacking) the temp rose to 76. I contacted the front desk and was told to wait 15 minutes and it would adjust. I said I've been here 10 minutes, it was 74 and now it is 76. I felt like he "blew me off" because he didn't want to deal with it. Wednesday I spoke to the young lady at the front counter about it, she asked if I wanted to change rooms - I told her I preferred not to - I was on my way to work (my husband came up with me this trip and was in the room) but if I needed to change rooms, I would after I got off work. She sent Maintenance to our room, he had to install a new A/C unit - actually he had to install 2, the first one stopped working almost instantly. Then Wednesday night I asked about a late check out. I was told it would be $50 and my husband could stay in the room until 2:00. He went down to the lobby area to wait for me to pick him up. I arrived at the hotel around 1:45, went back to the room to make sure my husband got everything - he remembered that he had a sandwich and gatorade in the fridge and asked me to get it for him. My key would not work, housekeeping was in the hall, the gal let me in - even though I told her I was supposed to have the room until 2, she just shrugged that off. When I went into the room, it had not been cleaned yet but when I opened the fridge, the sandwich and gatorade were gone. All I planned on doing was making sure my husband had all chargers, clothing and toiletries out of the room - the food/drink definitely should have still been there. I went to the front desk to check out - it was still before 2:00 and told the clerk all of the issues I had and the fact that I paid for the extra time in the room and that at that point I should have been able to go in there.
Extra charges for parking are ridiculous.
The person at the desk that checked me into the hotel.. proficient
I've been staying at that hotel for 6 years.. an elevator doesn't work, the air conditioner didn't work, the restaurant inside went downhill, the pool was gross, the toilet was clogged... I think it's under new management. We will not be going back there.
Meet the expectation of a such hotel.
No
Everything looked nice and our room was clean
The AC was spotty, the mini fridge didn’t work, tv channels sucked.
The friendly staff!
I was pleasantly surprised by Hilton Garden Inn near the Airport. First plenty of parking even though the hotel was close to full. The front desk staff in the late evening were helpful.Tanya on the morning shift was able to assist me in the morning with the checkout and directions.
There was plenty of room and seating both in the lobby and the courtyard to chat with friends. Breakfast was fairly priced and Jozy had my special order prepared with a smile. We will be returning the next time we are in Indy.
This was a unscheduled stop for me that was a great experience. I arrived early at 10am and was immediately provided a very clean room with an unexpected fridgerator at no extra cost The staff was extremely friendly including the front desk manager Tanya. I also meet the maintenance technician James several times during the. Day who was extremely nice and highlighted the fact that he takes great pride in his work keeping the entire hotel clean and running smoothly. I highly recommend this hotel.
Whenever I'm in Indy, I stay at the HGI Indy Airport. I always enjoy the breakfast and talking with Pam.
I had a lovely experience given a monkey wrench in my travel plans. Tanya was particularly kind when I needed help with getting my phone charged. She could tell I was stressed and she was so nice to listen to me and provide suggestions. Next time I'm in Indianapolis and stuck because of a canceled flight, I'll definitely be staying here again.
Went for breakfast there Jozy waited on us, very pleasant waitress
I like the welcom text.
Welcome text should come with amenities hours of operation
Our flight was late by an hour and a half, so by the time we got here at 2:00 a.m. Selene had us already checked in with our keys ready to go. Very helpful. Also, Tanya took care of a reservation glitch and make things seamless.
Clean atmosphere
Nice staff
Comfortable bed
Felt right at home
Great hotel but spectacular people. Jozy at the restaurant morning service was cheerful attentive and professional. I felt truly welcomed. I will definitely be back.
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