Hampton Inn Springfield South Enfield

Hotels
•
Hampton Inn
8.8 (467 reviews)
20 Phoenix Avenue , Enfield , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great staff
Good amenities
Cons:
Noisy heating system
Tired room appearance

Categories

Cleanliness
8.88
Rooms and property were reported as clean, but some issues were hinted at.
Service
9.35
Staff went above and beyond to handle guest issues, showing excellent hospitality.
Location
9.39
Conveniently located near the airport and various dining options.
Room Quality
7.84
Some rooms appeared tired with issues such as noise and maintenance.
Amenities
8.87
The pool, hot tub, and breakfast options were positively noted.
Value for Money
8.33
Complaints about pricing, but overall considered fair for the service provided.
Food and Beverage
8.88
Breakfast had a good variety and was well-received.
Overall Experience
8.85
Overall a positive sentiment with room for improvement on some aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:46

Property Description

Convenient Location: Situated near Enfield Square Mall and Six Flags New England, Hampton Inn Springfield South Enfield offers easy access to shopping and entertainment.

Modern Amenities: Enjoy a hot breakfast, free Wi-Fi, an indoor pool, and a fitness center during your stay at this Enfield hotel.

Nearby Attractions: Explore cultural sites like the Wadsworth Atheneum Museum of Art and educational institutions such as Bay Path College just a short drive away.

Book your stay at Hampton Inn Springfield South Enfield for a perfect blend of comfort and convenience.

Important information:

Please note that a valid photo ID and a credit card corresponding to the name on the booking are required at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDL

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 41.57
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 467 reviews
Cleanliness: 8.88
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 8.85
K
Kevin • couple • us
10
2026-03-17 • via Nuitee
L
Lisa • solo_traveller • us
8
2026-03-16 • via Nuitee
D
Darlene • solo_traveller • us
10
2026-03-13 • via Nuitee
J
John • couple • us
8
Cons:

Room was noisy. We could clearly hear conversations through the bathroom vent, as well as activity by people above us at 3 am.

2026-03-09 • via Nuitee
L
Lisa • couple • us
10
2026-03-02 • via Nuitee
C
Charlene • family_with_children • us
8
2026-02-27 • via Nuitee
D
David • couple • us
9
2026-02-12 • via Nuitee
D
Donald • solo_traveller • us
3
Disappointing
Cons:

Extra surcharge. Broken elevator. Duck tape carpet.

2026-02-10 • via Nuitee
J
Julia • couple • us
8
2026-01-26 • via Nuitee
M
Mitch • couple • us
10
Easy access
Pros:

Nice staff.
Nice room

2026-01-25 • via Nuitee
J
Joseph • couple • us
8
2026-01-24 • via Nuitee
K
Kevin • couple • us
10
2026-01-23 • via Nuitee
M
Michael • family_with_children • us
7
2026-01-22 • via Nuitee
S
Sebastien • extended_group • ca
6
Hotel to avoid. Hampton Inn standards are not met here.
Pros:

Location

Cons:

Terribly noisy old heating system in the room.
Desk chair was not adapted to the desk - a bit hard to work in the room.
Check-in was complicated: I booked 3 rooms via the Booking app and the staff at check in told me he could not modify the name and company for my 2x business partners. But at checkout, the staff was very accommodating and took the time to modify the invoices as requested. It took the member of staff 10-15 minutes to address the terrible check-in, but she managed and we really appreciated it.

2026-01-20 • via Nuitee
A
Ann • solo_traveller • us
10
2026-01-19 • via Nuitee
T
Trevante • couple • us
8
2026-01-19 • via Nuitee
F
FREDERICK • couple • us
10
Pros:

Friendly staff. Very clean facility. Extremely convenient to everything. The only negative are the doors to the guest rooms, which are way too heavy and difficult to push.

2026-01-19 • via Nuitee
D
Dorothy • family_with_children • us
9
The young man at the front desk on Friday was so very helpful
Pros:

The breakfast was good and the lady in charge was excellent!

2026-01-19 • via Nuitee
S
Sharon • solo_traveller • us
10
2026-01-04 • via Nuitee
S
Shauna • couple • us
6
2026-01-04 • via Nuitee