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Facilities
Property facilities
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Electric bicycle charging station
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Garage
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Electric bicycle charging station
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Luxurious Design Hotel in Alcalá de Henares
Located in the heart of Alcalá de Henares, the PCM Forum Alcalá is a stylish design hotel offering easy access to Madrid by car.
Top-notch Amenities
Indulge in relaxation with a hot tub boasting stunning summer views and unwind in rooms equipped with flat-screen TVs and soundproofing. Enjoy seamless connectivity with complimentary WiFi throughout the hotel.
Charming Rooftop Terrace
Experience serenity at the rooftop solarium and terrace (open seasonally), providing a perfect spot to soak up the sun. Explore nearby historic gems like Alcalá University and the Cathedral on foot.
Convenient Location
With a private car park and proximity to key attractions and major roads, including the UNESCO site, this hotel is ideal for both leisure and business travelers. Book now for a memorable stay at PCM Forum Alcalá!
Please note the maximum occupancy cannot be exceeded.
Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.
When booking more than 5 rooms or 10 nights, different policies and additional supplements may apply.
Please note that the sun terrace with jacuzzi are only available during the summer months from 13:00 to 20:00h and it works under reservation in advance by capacity control.
These facilities may also not be available due to private events.
From July 28 to August 23, both included, our restaurant will only offer breakfast and dinner service
Please note that terrace and the solarium on the rooftop is opened only during summer time. It is currently closed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an available extra bed.
People 12 years old and over stay for € 33 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible on site (reservation is not needed) and costs EUR 17.60 per day.
Location
Guest Reviews
La cama supletoria no era muy cómoda
La verdad que todo, super comodo
La ubicación muy buena
La cama muy comda y el silencio en las habitaciones para el descanso
Las almohadas un poco finas
La cama es cómoda, la habitación tiene una distribución distinta, pero agradable
Había poca luz en la habitación. No es que la necesitara, pero en un momento puntual que tenía que utilizar el escritorio y ya era de noche lo noté oscuro. El personal fue amable y agradable, pero en el momento del check out la persona de recepción tuvo que atender una incidencia y quedó la recepción vacía. En tal caso si no es posible llamarla por algún timbre o similar estaría bien que dejara un cartel o algo para avisar de la situación. La incertidumbre suele ser peor que la tardanza.
Nice place very convenient to my work space
Nice place
La ubicación
Hacia demasiado calor en la habitación, quitabamos la calefacción y saltaba de nuevo, fue lo único que no me gusto
Limpieza, comodidad, todo correcto
Todo bien
Nos gustó todo muchísimo, el estilo de la habitación, el tamaño, el baño y sus instalaciones, la comodidad de la cama las almohadas... los artículos de aseo también muy bien, había toallas pero también albornoces con zapatillas y disponibilidad de bolsitas de té y café soluble en la propia habitación. Teníamos una terraza bastante grande y las vistas muy chulas! Súper a gusto
Por decir algo... solo echamos de menos una nevera chiquitita
Fuimos toda la familia y nos fuimos encantados. Habitación amplia para cama supletoria y cuna. Las vistas de nuestra habitación daban a un descampado. Ideal, ya que nos daba más intimidad.
El desayuno nos pareció escaso y productos poco naturales siendo un hotel de 4 estrellas. Zumos de bric, máquinas de café, etc.
Atención de la recepcionista, buena situación ya que estaba muy cerca de la zona histórica y la comodidad de la habitación, sobretodo la insonorización, que es fundamental.
La persona que se encontrba en recepcion, en turno
de mañana fue muy amable en informarnos,para movernos en el lugar
I dodent like anything about this hotel. Its not a 4 star hotel. Our staying was the worst we have ever experienced.
The bed throw had white stains on it, the jacuzzi bathtube was getting dirt out of the hols in the water, same with the shower head. We stayed in a suite, that was not a suite. Hairs all around, the sofa broke, the walls in a very bad shape. We wanted to leave at 22:30 at night when we have seen all that.
Todo ha sido perfecto
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