PCM Forum Alcalá

Hotels
8.2 (2924 reviews)
Bulgaria, 2 , Alcalá de Henares , es

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Great location
Cons:
Issues with cleanliness
Occasional noise disturbances
High breakfast costs

Categories

Cleanliness
7.45
Multiple reviews mention cleanliness issues, including dusty appliances and unsatisfactory housekeeping.
Service
8.95
Generally positive sentiment about attentive and friendly staff.
Location
8.95
Many reviews highlight the convenience of the hotel's location near the center and transport options.
Room Quality
7.95
Consistently described as spacious and comfortable with some concerns about furnishings.
Amenities
7.95
Positive feedback regarding the amenities, although some issues with specific items noted.
Value for Money
7.95
Mixed sentiment; some felt the price was fair while others considered it high.
Food and Beverage
7.95
Breakfast and food options received mixed reviews, with mentions of high costs.
Overall Experience
8.45
Overall positive feedback, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:47

Property Description

Luxurious Design Hotel in Alcalá de Henares
Located in the heart of Alcalá de Henares, the PCM Forum Alcalá is a stylish design hotel offering easy access to Madrid by car.

Top-notch Amenities
Indulge in relaxation with a hot tub boasting stunning summer views and unwind in rooms equipped with flat-screen TVs and soundproofing. Enjoy seamless connectivity with complimentary WiFi throughout the hotel.

Charming Rooftop Terrace
Experience serenity at the rooftop solarium and terrace (open seasonally), providing a perfect spot to soak up the sun. Explore nearby historic gems like Alcalá University and the Cathedral on foot.

Convenient Location
With a private car park and proximity to key attractions and major roads, including the UNESCO site, this hotel is ideal for both leisure and business travelers. Book now for a memorable stay at PCM Forum Alcalá!

Important information:

Please note the maximum occupancy cannot be exceeded.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

When booking more than 5 rooms or 10 nights, different policies and additional supplements may apply.

Please note that the sun terrace with jacuzzi are only available during the summer months from 12:00 to 20:00h and it works under reservation in advance by capacity control.

These facilities may also not be available due to private events.

From July 28 to August 23, both included, our restaurant will only offer breakfast and dinner service

Please note that terrace and the solarium on the rooftop is opened only during summer time. It is currently closed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Location

Guest Reviews

8.2
Based on 2924 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 7.95
Overall Experience: 8.45
M
Maria solo_traveller gb
7
Pros:

The location was good. The bed was comfortable. Pool was nice.

Cons:

Breakfast was expensive and the one day we had it, it was poor.
Room was a bit soulless and lacked any little extras you might expect from a 4 star hotel.

2026-09-05 via Nuitee
P
Patriii couple es
10
2026-09-03 via Nuitee
I
Iwona extended_group pl
9
Przyjemny pobyt z krótką chwila wytchnienia
Pros:

Sympatyczny i pomocny personel, bardzo czysto, klimatyzacja bez zarzutu, niewielki basen z leżakami ale można chwilkę odpocząć , dobra lokalizacja pozwala dotrzeć na piechotę do starej część miasta, bardzo dobre połączenie autobusowe z lotniskiem i przystanek blisko hotelu

Cons:

WI-FI tragiczne - nie dało się pracować , nawet ściągnięcie poczty było wyzwaniem, mimo iż dostaliśmy hasło do wi-fi pro to i tak nie zadziałało

2026-09-03 via Nuitee
G
garvi solo_traveller es
8
Pros:

Lo cerca que esta del centro ee Alcala, situacion

Cons:

La piscina es muy pequeña

2026-09-02 via Nuitee
J
Javier solo_traveller es
9
2026-09-02 via Nuitee
A
Agustin solo_traveller es
9
Recomendado por ubicación y servicio
Pros:

El personal de recepción

Cons:

Servicio de bar

2026-09-01 via Nuitee
G
Garcia family_with_children es
8
2026-08-31 via Nuitee
M
Martínez Góngora couple es
7
2026-08-31 via Nuitee
M
Miguel solo_traveller es
9
Pros:

No se escuchaba nada de ruido, lo cómoda que era la cama y la gran ventana

2026-08-31 via Nuitee
I
Ivan solo_traveller es
10
2026-08-31 via Nuitee
M
Marta couple es
8
Pros:

La ubicación de hotel, la amplitud de la habitación y la comodidad de la cama.

2026-08-31 via Nuitee
B
Breikin couple es
8
Imbatible precio-calidad pero...
Pros:

Hotel.imbatible en precio calidad.
Cómodo, limpio, en un sitio tranquilo, frente a un Mercadona. La amplitud de la habitación. Una.minipiscina en la terraza deliciosa.

Cons:

Enorme terraza en habitacion sin una mesita ni luz
No es normal media hora de cola para hacer el check-in. Hay algunos muebles o fondos de armarios que piden relevo por desperfectos.

2026-08-30 via Nuitee
J
Juan family_with_children es
8
2026-08-30 via Nuitee
E
Elizabeth extended_group es
9
Buena estancia , solo pequeños detalles
Pros:

Me gustó mucho el hotel, buen trato, todo correcto

Cons:

Lo que no me gustó pero no es para darle mala puntuación si no solo para que lo tengan presente, es que cuando fuimos a utilizar la toallas en una de ellas tenían unas pestaña postizas ahí pegada y nos dio algo de rechazo y lo otro es un poco de descuido en el mantenimiento de la ducha por un poco de moho en las juntas pero de resto estaba correcto

2026-08-30 via Nuitee
N
Natalia solo_traveller es
8
2026-08-29 via Nuitee
R
Roberto Carlos solo_traveller gb
10
2026-08-29 via Nuitee
G
GABRIEL couple es
9
bonita experiencia
Pros:

Diseño muy elengante, confor y comodidad ante todo

Cons:

nada que objetar, todo perfecto. Situacion, limpieza, orden, personal. lo recomendaremos y utilizaremos en lo sucesivo incluso cuando visitemos Madrid.

2026-08-29 via Nuitee
M
M Gema extended_group es
10
Estancia familia
Pros:

Bien situado

Cons:

Algún cosa necesita reforma

2026-08-29 via Nuitee
A
aurelie solo_traveller fr
10
Pros:

Proximité du centre ville très sympa à visiter ! Une piscine en rooftop au top attention pas profonde mais tellement agréable les transats aussi avec serviettes et bar. Parking souterrain nickel.

Cons:

Rien tout est ok

2026-08-28 via Nuitee
B
Baveni Mabengo couple es
9
2026-08-28 via Nuitee