PCM Forum Alcalá

Hotels
8.2 (2651 reviews)
Bulgaria, 2 , Alcalá de Henares , es

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Great location
Cons:
Issues with cleanliness
Occasional noise disturbances
High breakfast costs

Categories

Cleanliness
7.45
Multiple reviews mention cleanliness issues, including dusty appliances and unsatisfactory housekeeping.
Service
8.95
Generally positive sentiment about attentive and friendly staff.
Location
8.95
Many reviews highlight the convenience of the hotel's location near the center and transport options.
Room Quality
7.95
Consistently described as spacious and comfortable with some concerns about furnishings.
Amenities
7.95
Positive feedback regarding the amenities, although some issues with specific items noted.
Value for Money
7.95
Mixed sentiment; some felt the price was fair while others considered it high.
Food and Beverage
7.95
Breakfast and food options received mixed reviews, with mentions of high costs.
Overall Experience
8.45
Overall positive feedback, with many guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:47

Property Description

Luxurious Design Hotel in Alcalá de Henares
Located in the heart of Alcalá de Henares, the PCM Forum Alcalá is a stylish design hotel offering easy access to Madrid by car.

Top-notch Amenities
Indulge in relaxation with a hot tub boasting stunning summer views and unwind in rooms equipped with flat-screen TVs and soundproofing. Enjoy seamless connectivity with complimentary WiFi throughout the hotel.

Charming Rooftop Terrace
Experience serenity at the rooftop solarium and terrace (open seasonally), providing a perfect spot to soak up the sun. Explore nearby historic gems like Alcalá University and the Cathedral on foot.

Convenient Location
With a private car park and proximity to key attractions and major roads, including the UNESCO site, this hotel is ideal for both leisure and business travelers. Book now for a memorable stay at PCM Forum Alcalá!

Important information:

Please note the maximum occupancy cannot be exceeded.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

When booking more than 5 rooms or 10 nights, different policies and additional supplements may apply.

Please note that the sun terrace with jacuzzi are only available during the summer months from 12:00 to 20:00h and it works under reservation in advance by capacity control.

These facilities may also not be available due to private events.

From July 28 to August 23, both included, our restaurant will only offer breakfast and dinner service

Please note that terrace and the solarium on the rooftop is opened only during summer time. It is currently closed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an available extra bed.
    People 12 years old and over stay for € 33 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 17.60 per day.

Location

Guest Reviews

8.2
Based on 2651 reviews
Cleanliness: 7.45
Service: 8.95
Location: 8.95
Room Quality: 7.95
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 7.95
Overall Experience: 8.45
A
Alexey • couple • es
4
Cons:

No había televisión. La ventana rota y sin cepillo en los baños

2026-05-14 • via Nuitee
J
JOSE LUIS • solo_traveller • es
5
Pros:

La ubicacion del hotel y la cama

Cons:

Precio

2026-05-12 • via Nuitee
K
Karen • couple • gb
7
2026-05-12 • via Nuitee
C
concepcion • solo_traveller • es
10
2026-05-12 • via Nuitee
B
bistra • extended_group • us
9
Very comfortable and pleasant
Pros:

Location, the large bathroom and terrace

Cons:

Needs to be refreshed with new paint

2026-05-11 • via Nuitee
D
Don. Max • solo_traveller • ng
10
Pros:

Espacioso

2026-05-10 • via Nuitee
B
BEGOÑA • couple • es
8
Hotel cercano al centro
Pros:

Hotel a 10 minutos del centro de la ciudad a pie. Habitaciones limpias y silenciosas. Personal del hotel amable

Cons:

En la hora del desayuno había muy poco personal, no les daba tiempo a reponer y a limpiar las mesas.

2026-05-10 • via Nuitee
V
Victor • solo_traveller • es
7
2026-05-10 • via Nuitee
E
Elena • family_with_children • de
8
2026-05-09 • via Nuitee
A
albert • couple • es
9
2026-05-08 • via Nuitee
C
casanova • solo_traveller • us
10
2026-05-08 • via Nuitee
C
Carlos J. López Rosado • solo_traveller • es
10
2026-05-08 • via Nuitee
J
Javier • family_with_children • es
7
2026-05-04 • via Nuitee
I
Irene • extended_group • es
10
2026-05-04 • via Nuitee
O
Olaf • solo_traveller • de
8
2026-05-04 • via Nuitee
G
Greichi • solo_traveller • ar
8
Pros:

La habitación amplia e impecable.

Cons:

Si bien el baño es amplio, no cuenta con bidet.
En la habitación no había calentador de agua, ni tazas, ni saquitos de té y café, lo habitual en un hotel de esa categoría.

2026-05-02 • via Nuitee
F
Fidel Andreu • family_with_children • es
7
2026-05-01 • via Nuitee
D
Diez Muñoz • solo_traveller • es
7
2026-04-30 • via Nuitee
J
Jose Francisco • solo_traveller • es
9
2026-04-29 • via Nuitee
G
Gutierrez • couple • hn
10
2026-04-29 • via Nuitee