Holiday Inn Express San Jose Costa Rica Airport by IHG

Hotels
•
Holiday Inn Express
8.6 (2507 reviews)
1 Kilometer East Of Juan Santamaria Airport , Alajuela City , cr

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Free
Children allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
Electric car charging station
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Close to airport
Good breakfast
Comfortable beds
Cons:
Missing fridge and microwave
Noisy air conditioning
High price for amenities

Categories

Cleanliness
8.33
Most reviews indicate the rooms were clean, though some concerns about noise and minor issues are noted.
Service
9.11
Positive remarks about the staff's friendliness and helpfulness, especially noted in birthday surprise and breakfast service.
Location
9.15
Many reviews appreciate the proximity to the airport and shuttle service, making it ideal for transit travelers.
Room Quality
8.1
General satisfaction with room comfort and cleanliness, though several reviews noted missing amenities like a fridge.
Amenities
8.63
Amenities such as the shuttle service and pool received positive mentions, but some concerns about additional costs.
Value for Money
8.09
Some mentions of the hotel being a bit expensive for what is offered, which slightly affects the perceived value.
Food and Beverage
8.65
Breakfast was frequently praised, though some feel it could be improved in terms of cost or options.
Overall Experience
8.71
Overall, a satisfying experience for many, with particular praise for convenience and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:07

Property Description

Experience comfort and convenience at the Holiday Inn Express San Jose Airport, your perfect getaway just 1.5 km from the airport.

24-Hour Shuttle Service
Take the stress out of travel with our complimentary 24-hour airport shuttle, ensuring you arrive at your destination with ease.

Relax and Recharge
Unwind in our inviting outdoor pool or maintain your fitness routine in our well-equipped gym, designed with your leisure in mind.

Delicious Complimentary Breakfast
Start your day right with our hearty breakfast buffet featuring eggs, bacon, cereals, and delectable cinnamon rolls – perfect for on-the-go convenience.

Book your stay at the Holiday Inn Express San Jose Airport today for an unforgettable travel experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.6
Based on 2507 reviews
Cleanliness: 8.33
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.65
Overall Experience: 8.71
S
Sarah • solo_traveller • gb
5
Pros:

Close to the airport, good and easy shuttle service. Staff were helpful. Fine for a place to rest before/ after a flight.

2026-03-07 • via Nuitee
P
Piotr • family_with_children • pl
10
2026-03-07 • via Nuitee
J
john • couple • ca
9
2026-03-06 • via Nuitee
J
John • couple • us
8
2026-03-06 • via Nuitee
K
Kiran • family_with_children • gb
9
Pros:

Friendly staff, convenient location near the airport

2026-03-05 • via Nuitee
S
sandrane • family_with_children • gp
8
Très bien pour une nuit proche aéroport
Pros:

Très proche de l aéroport
Personnel très gentil
Petit déjeuner plutôt bien

Cons:

La Clim est à l ancienne et fait énormément de bruit

2026-03-05 • via Nuitee
G
Ged • couple • gb
7
comfortable and good value
Pros:

Breakfast good. Shuttle service

2026-03-05 • via Nuitee
C
Camille • family_with_children • us
9
Pros:

The closeness to the airport and the availability of the shuttle

Cons:

The hallway was air conditioned to an uncomfortably cold temperature.

2026-03-04 • via Nuitee
B
Benoit • solo_traveller • ca
8
Pros:

La proximité de l'aéroport
Le personnel accueillant

2026-03-04 • via Nuitee
M
Maryse • family_with_children • fr
8
2026-03-03 • via Nuitee
M
Morris Wade • couple • us
10
The hotel was near the airport, shuttle service wand room was excellent.
Pros:

Close to airport

Cons:

Nothing

2026-03-03 • via Nuitee
J
Juliane • solo_traveller • de
6
Gute Anbindung zum Flughafen, sonst überteuert für was man bekommt
Pros:

Shuttle Service vom Flughafen, gutes Frühstück mit diverser Auswahl.

Cons:

Laute AC, welche sich nicht ausschalten ließ. Feueralarm um 5 Uhr als Fehlalarm, gelegentlich hört man Flugzeuge.

2026-03-02 • via Nuitee
M
Massimo • solo_traveller • it
10
2026-03-02 • via Nuitee
J
Julie • family_with_children • ca
8
2026-03-02 • via Nuitee
R
Rasmus • family_with_children • dk
9
Pros:

For the price, this is really really good

2026-03-02 • via Nuitee
G
Guylaine • couple • ca
8
Très bien
Pros:

Près de l'aéroport
Service de navette

2026-03-01 • via Nuitee
K
Kathrin • family_with_children • de
6
Convenient location but too noisy
Pros:

Convenient airport shuttle
Hotel located just across the street

Cons:

Windows do not block noise of very busy street
Aircondition is extremely loud

2026-03-01 • via Nuitee
L
Lisa • extended_group • de
9
2026-02-28 • via Nuitee
D
Daniela • family_with_children • ch
7
Pros:

Personal gentile

Cons:

Qualità/prezzo. Troppo caro

2026-02-27 • via Nuitee
Y
Yaniv • family_with_children • cr
3
ok
Pros:

the room

Cons:

NO WIFI IN THE ROOM. MALFUNCTION.

NOT ENOUGH HOT WATER.

2026-02-27 • via Nuitee