Holiday Inn Express San Jose Costa Rica Airport by IHG

Hotels
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Holiday Inn Express
1 Kilometer East Of Juan Santamaria Airport , Alajuela City , CR

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Close to airport
Good breakfast
Comfortable beds
Cons:
Missing fridge and microwave
Noisy air conditioning
High price for amenities

Categories

Cleanliness
8.33
Most reviews indicate the rooms were clean, though some concerns about noise and minor issues are noted.
Service
9.11
Positive remarks about the staff's friendliness and helpfulness, especially noted in birthday surprise and breakfast service.
Location
9.15
Many reviews appreciate the proximity to the airport and shuttle service, making it ideal for transit travelers.
Room Quality
8.1
General satisfaction with room comfort and cleanliness, though several reviews noted missing amenities like a fridge.
Amenities
8.63
Amenities such as the shuttle service and pool received positive mentions, but some concerns about additional costs.
Value for Money
8.09
Some mentions of the hotel being a bit expensive for what is offered, which slightly affects the perceived value.
Food and Beverage
8.65
Breakfast was frequently praised, though some feel it could be improved in terms of cost or options.
Overall Experience
8.71
Overall, a satisfying experience for many, with particular praise for convenience and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:07

Property Description

Convenient Location
Situated just 1.5 km from San Jose Airport, the Holiday Inn Express San Jose Airport offers easy access for travelers with its free 24-hour airport shuttle.

Modern Amenities
Enjoy a comfortable stay with an outdoor pool, gym, and bright rooms equipped with free Wi-Fi, cable TV, and convenient amenities like a coffee maker and free phone calls.

Delicious Dining Options
Start your day with a tasty breakfast buffet featuring eggs, bacon, and cinnamon rolls. For other dining options, explore the international restaurant and lively bar just steps away.

Book now for a relaxing and convenient stay at Holiday Inn Express San Jose Airport.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Location

Guest Reviews

Cleanliness: 8.33
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.65
Overall Experience: 8.71
E
Elier Jesus • couple • cr
9
Séjour très agréable.
Pros:

Le déjeuner était copieux et diversifié chaque jour.
L’accueil était chaleureux.
Les membres du personnel de la salle à manger étaient très serviable, accueillant et souriant tout temps.
Lorsque nous avons eu besoin d’aide, le personnel a été à l’écoute de nos besoins.

Cons:

Le bruit provenant des autres chambres ainsi que du couloir.

2026-09-19 • via Nuitee
A
Ashley • solo_traveller • ca
7
2026-09-19 • via Nuitee
F
Fernanda • solo_traveller • br
8
2026-09-18 • via Nuitee
M
MANUEL • solo_traveller • es
10
Pros:

Todo fenomenal

Cons:

Sin problema

2026-09-18 • via Nuitee
B
Benito • solo_traveller • pe
10
Magnífico
Pros:

El desayuno es superb, la ubicación idónea, personal atento!

Cons:

Todo bien, en la ducha a veces es necesario la de mano. Pero es sugerencia.

2026-09-18 • via Nuitee
R
Rivka • family_with_children • il
9
2026-09-18 • via Nuitee
N
Nina • extended_group • gb
9
Right next to airport, no airpor noise, comfy beds, clean and great breakfast
Pros:

Close proximity to airport when you land late after a long day travelling

Cons:

Nothing, was great

2026-09-18 • via Nuitee
A
Amarjit • solo_traveller • gb
8
Pros:

The location and facilities were just what you need after a long flight so it met my expectations.

Cons:

The staff at reception was a young kid who was a bit blunt when I asked her about the shuttle service going to La Fortuna. Not a helpful attitude at all.

2026-09-18 • via Nuitee
P
Peter • solo_traveller • gb
9
2026-09-16 • via Nuitee
W
Wendy • couple • gb
10
It was just what we wanted and we will be staying again soon.
Pros:

The perfect place to stay for our need to be near the airport. Very comfortable, clean, and friendly staff. Breakfast was great. The outdoor space is alos lovely and the shuttle is terific.

Cons:

Everything was was fine.

2026-09-16 • via Nuitee
L
Lori Anne • solo_traveller • us
10
Such a joy to be there with the attentiveness of the staff
Pros:

Staff, breakfast, pool, cleanliness, staff attention and consideration, large rooms and beds

Cons:

Nothing

2026-09-16 • via Nuitee
A
Andy • couple • gb
8
Great location
Pros:

Great for what we needed after 19 hours of travelling. Good location to collect our car the following day

2026-09-16 • via Nuitee
N
Nicky • couple • nl
8
Een aanrader
Pros:

Dicht bij het vliegveld met een gratis shuttlebus. Ze hebben een lekker zwembad voor een duik na een lange vlucht en het ontbijt was heerlijk! Van broodjes tot wafels en verschillende soorten fruit. Het personeel was erg vriendelijk (zeker de meneer bij het ontbijt). Wij zouden het hotel aanraden als je dicht bij het vliegveld een hotel zoekt.

Cons:

Het kan wat gehorig zijn van de vliegtuigen. Maar dat heeft ons niet gestoord.

2026-09-15 • via Nuitee
R
Reuel • family_with_children • us
10
2026-09-14 • via Nuitee
H
Hugo Rocha • solo_traveller • mx
10
2026-09-14 • via Nuitee
M
Mirela • family_with_children • us
10
2026-09-14 • via Nuitee
R
Reuel • solo_traveller • us
10
2026-09-14 • via Nuitee
B
Bianka • solo_traveller • ch
8
Good Airport Hotel with motivated staff
Pros:

A good airport hotel that impresses especially with its highly motivated employees. Without a younger tech support technician, I would not have been able to host my online conference. To hotel staff: thanks for forwarding the specific info to that specific technician: If you ever want to take your career to the next level, look up my profile name on LinkedIn – I would love to connect with you!

Cons:

Unfortunately, the windows cannot be opened. Despite the recyclable disposable tableware, I would have preferred eating from normal porcelain plates and drinking from proper cups.

2026-09-13 • via Nuitee
C
Christine • couple • us
9
2026-09-13 • via Nuitee
M
Meritxell • family_with_children • es
8
Pros:

Proximitat a l’aeroport

2026-09-13 • via Nuitee