Holiday Inn Express San Jose Costa Rica Airport by IHG

Hotels
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Holiday Inn Express
1 Kilometer East Of Juan Santamaria Airport , Alajuela City , CR

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Close to airport
Good breakfast
Comfortable beds
Cons:
Missing fridge and microwave
Noisy air conditioning
High price for amenities

Categories

Cleanliness
8.33
Most reviews indicate the rooms were clean, though some concerns about noise and minor issues are noted.
Service
9.11
Positive remarks about the staff's friendliness and helpfulness, especially noted in birthday surprise and breakfast service.
Location
9.15
Many reviews appreciate the proximity to the airport and shuttle service, making it ideal for transit travelers.
Room Quality
8.1
General satisfaction with room comfort and cleanliness, though several reviews noted missing amenities like a fridge.
Amenities
8.63
Amenities such as the shuttle service and pool received positive mentions, but some concerns about additional costs.
Value for Money
8.09
Some mentions of the hotel being a bit expensive for what is offered, which slightly affects the perceived value.
Food and Beverage
8.65
Breakfast was frequently praised, though some feel it could be improved in terms of cost or options.
Overall Experience
8.71
Overall, a satisfying experience for many, with particular praise for convenience and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:07

Property Description

Convenient Location
Situated just 1.5 km from San Jose Airport, the Holiday Inn Express San Jose Airport offers easy access for travelers with its free 24-hour airport shuttle.

Modern Amenities
Enjoy a comfortable stay with an outdoor pool, gym, and bright rooms equipped with free Wi-Fi, cable TV, and convenient amenities like a coffee maker and free phone calls.

Delicious Dining Options
Start your day with a tasty breakfast buffet featuring eggs, bacon, and cinnamon rolls. For other dining options, explore the international restaurant and lively bar just steps away.

Book now for a relaxing and convenient stay at Holiday Inn Express San Jose Airport.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Location

Guest Reviews

Cleanliness: 8.33
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.65
Overall Experience: 8.71
D
David • solo_traveller • de
9
Pros:

Sauber und sehr nah an der Mietwagenrückgabe und am Flughafen. Kostenloser Shuttle zum Flughafen.

2026-09-12 • via Nuitee
G
Guido Yang • solo_traveller • br
9
Pros:

Proximidade do aeroporto
Conforto do quarto
Ótimo café da manhã

2026-09-12 • via Nuitee
A
Alejandro • solo_traveller • mx
10
Pros:

El área de la alberca y el desayuno

Cons:

El Gym está muy reducido

2026-09-11 • via Nuitee
E
Eva • solo_traveller • si
10
Pros:

After 3 weeks of traveling around Costa Rica, this hotel is the one we needed to recharge for long way.

2026-09-10 • via Nuitee
J
Jennifer • solo_traveller • de
10
Sehr zufrieden!
Pros:

Die Lage zum Flughafen mit dem Shuttle-Setvice sowie zu einigen Auto-Vermietgesellschaften ist wirklich toll! Bequeme Betten, sehr sauber! Das Frühstück könnten wir leider aufgrund des frühen Fluges nicht testen, aber wir haben ein Frühstückspaket mitbekommen (Apfel, Muffins, Knabberzeug und ein kleiner Saft). Leckerer Kaffee, Wasser und Tee stehen ohnehin immer kostenlos zur Verfügung.

Cons:

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2026-09-09 • via Nuitee
L
Laura • extended_group • at
10
2026-09-09 • via Nuitee
F
F Cole • solo_traveller • cr
8
2026-09-09 • via Nuitee
F
Finny • couple • nl
8
Goed hotel in de buurt van de luchthaven
Pros:

Dichtbij de luchthaven, ideaal voor na de vlucht. Lekker ontbijt met vriendelijk personeel. 24 uur gratis koffie, thee, water

Cons:

Behalve ontbijt geen bar of restaurant. Maar op loopafstand paar restaurants.

2026-09-08 • via Nuitee
M
Martin • solo_traveller • gb
9
Pros:

Just exactly as expected, breakfast staff really good, shuttle service very frequent, blackout curtains, 12 pm check out

Cons:

Air con was a bit noisy

2026-09-07 • via Nuitee
S
Shmoolik • solo_traveller • il
9
Pros:

Good

2026-09-06 • via Nuitee
G
Gu • solo_traveller • cn
8
Pros:

Location✅
Free shuttle bus to the airport ✅

Cons:

Not only plane noise—the hallway soundproofing is poor too.

2026-09-06 • via Nuitee
B
Beverley • solo_traveller • ca
2
Hard to sleep knowing the sheets were dirty. Hard to use the shower with someone else's hair in it.
Cons:

The bed sheets appear to have not been changed. There was sand on the sheets at the bottom of the bed. Gross. The shower had hairs on the floor. Gross.

2026-09-06 • via Nuitee
P
Pado1959 • solo_traveller • it
10
Pros:

El tratto del personal sobre todos del salonero chef del desayunos, super amable

2026-09-06 • via Nuitee
G
Göksel • couple • tr
10
Pros:

Erken saatte ayrılırken bize kahvaltı paketi vermeleri çok iyiydi.
Havalanı servsi de çok iyiydi.

2026-09-06 • via Nuitee
A
Alberto • solo_traveller • mx
10
2026-09-05 • via Nuitee
B
Bianka • solo_traveller • ch
8
Good Airport Hotel with motivated staff
Pros:

A good airport hotel that impresses especially with its highly motivated employees. Without a younger tech support technician, I would not have been able to host my online conference. To that specific technician: You have a bright international future ahead of you (maybe even in beautiful Switzerland!). If you ever want to take your career to the next level, look up my profile name on LinkedIn – I would love to connect with you!

Cons:

Unfortunately, the windows cannot be opened. Despite the recyclable disposable tableware, I would have preferred eating from normal porcelain plates and drinking from proper cups.

2026-09-05 • via Nuitee
C
Christine • family_with_children • ch
9
Der Mitarbeiter im Frühstücksraum hat einem typischen, gesichtslosen Hotel Charme verliehen!
Pros:

Das Frühstück war gut, es hatte eine reichhaltige Auswahl. Der Frühstückraum war immer sauber.
Ein Angestellter hat zum Frühstück nebenher noch die Kinder mit kleinen Zaubertricks unterhalten. Unser Enkel war begeistert und wir hatten eine schöne Zeit!

2026-09-04 • via Nuitee
R
Rodrigo • solo_traveller • cl
9
2026-09-04 • via Nuitee
N
Natalia • solo_traveller • br
10
2026-09-04 • via Nuitee
P
Pauline • family_with_children • gb
7
Good option close to airport
Pros:

Airport shuttle was convenient and available quickly. Pool a nice bonus after a long journey. Otherwise pretty much what you'd expect from a chain airport hotel - helpful staff, comfy beds, clean but not much personality! Breakfast had a good selection.

Cons:

Cutlery and crockery at breakfast was all single-use which seems wasteful.

2026-09-03 • via Nuitee