Holiday Inn Express San Jose Costa Rica Airport by IHG

Hotels
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Holiday Inn Express
1 Kilometer East Of Juan Santamaria Airport , Alajuela City , cr

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Close to airport
Good breakfast
Comfortable beds
Cons:
Missing fridge and microwave
Noisy air conditioning
High price for amenities

Categories

Cleanliness
8.33
Most reviews indicate the rooms were clean, though some concerns about noise and minor issues are noted.
Service
9.11
Positive remarks about the staff's friendliness and helpfulness, especially noted in birthday surprise and breakfast service.
Location
9.15
Many reviews appreciate the proximity to the airport and shuttle service, making it ideal for transit travelers.
Room Quality
8.1
General satisfaction with room comfort and cleanliness, though several reviews noted missing amenities like a fridge.
Amenities
8.63
Amenities such as the shuttle service and pool received positive mentions, but some concerns about additional costs.
Value for Money
8.09
Some mentions of the hotel being a bit expensive for what is offered, which slightly affects the perceived value.
Food and Beverage
8.65
Breakfast was frequently praised, though some feel it could be improved in terms of cost or options.
Overall Experience
8.71
Overall, a satisfying experience for many, with particular praise for convenience and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:07

Property Description

Convenient Location
Situated just 1.5 km from San Jose Airport, the Holiday Inn Express San Jose Airport offers easy access for travelers with its free 24-hour airport shuttle.

Modern Amenities
Enjoy a comfortable stay with an outdoor pool, gym, and bright rooms equipped with free Wi-Fi, cable TV, and convenient amenities like a coffee maker and free phone calls.

Delicious Dining Options
Start your day with a tasty breakfast buffet featuring eggs, bacon, and cinnamon rolls. For other dining options, explore the international restaurant and lively bar just steps away.

Book now for a relaxing and convenient stay at Holiday Inn Express San Jose Airport.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SJO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

Cleanliness: 8.33
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 8.65
Overall Experience: 8.71
S
Sophia • couple • cl
9
En camino a otro lado de Costa Rica. Súper práctico y cerca al aeropuerto. Comida y acogedor!
Pros:

Muy cómoda y muy limpia. Excelente desayuno además con un lindo caballero que nos presentó varias frutas locales exquisitas!

Cons:

Nada.

2026-07-11 • via Nuitee
M
Mariafer27 • solo_traveller • cr
9
Pros:

Es la mejor opción cerca del aeropuerto para salir y para llegar.
Las habitaciones muy cómodas.
En general una buena elección.

2026-07-10 • via Nuitee
T
Tina • family_with_children • be
9
Ideale eerste nacht als late vlucht
Pros:

Vriendelijk personeel
Extreem vlotte shuttle
Dicht bij luchthaven
Rustig en stil hotel, ondanks dat het airporthotel is
Nette kamers
Lekker en uitgebreid ontbijt

Cons:

/

2026-07-10 • via Nuitee
E
Emily • solo_traveller • gb
9
Great for a quick and convenient stay near the airport
Pros:

Super convenient for airport - our flight arrived in the evening so it was great to be able to get on the hotel's free shuttle quickly and get to the room where we could sleep! Pool area is great, chef at breakfast was really friendly and chatted to us about the different tropical fruits/brought us over some to try. Staff helpful

Cons:

Nothing

2026-07-10 • via Nuitee
T
Taylor • family_with_children • ca
8
Was good if looking for a nice from flying in or out.
Pros:

Was convenient!

Cons:

Nothing, only stayed to sleep one night.

2026-07-10 • via Nuitee
A
Anna • solo_traveller • gb
10
Pros:

We chose this hotel as it was very close to the airport, they offer a shuttle bus.

2026-07-10 • via Nuitee
A
Adeline • family_with_children • us
8
2026-07-09 • via Nuitee
S
Semadar Malka • couple • il
10
מצוין למי שצריך קרוב לשדה התעופה.
Pros:

מיקום מצוין, קרוב לשדה התעופה. ארוחת בוקר מגוונת ועשירה, צוות חייכן אדיב ונדיב. שירות הסעות לשדה וממנו וגם שאטלים לאיזורי קניות שבסביבה. בריכת שחייה נקייה ונעימה, חדרים נוחים ומיזוג אוויר מצוין. אינטרנט חופשי ומעולה, יש טלוויזיה חכמה בחדר כך שאפשר דרכה להתחבר לערוצים משלי למשל נטפליקס.

Cons:

קצת ריח לא נעים של השטיחים מקיר לקיר אך נסבל

2026-07-09 • via Nuitee
S
Sadan • family_with_children • il
8
Nice hotel. Good value for money.
Pros:

The shuttle was great! someone was waiting for us at the airport terminal and dropped us at the hotel. we didn't have to wait even 1 minute :-)
Breakfast was good.

Cons:

Can't find something that I didn't like. The hotel is basic, but this is exactly what is needed for an hotel near the airport for first/last night stay.

2026-07-07 • via Nuitee
R
Rosa María • couple • pe
10
Buena opción
Pros:

El hotel es muy cómodo y limpio. Las instalaciones excelentes.
El desayuno incluido es una buena opción.
Hay buenos lugar para comer ahí mismo.
La zona de la piscina, muy buena
Todos amables y atentos.

Cons:

Todo bien

2026-07-07 • via Nuitee
P
Pike • family_with_children • cr
10
Pros:

Proximity to airport

2026-07-06 • via Nuitee
M
Marta • solo_traveller • es
8
Pros:

En general muy buen hotel al lado del aeropuerto de San José. Cómodo para una noche. Magnífico personal muy amable y atento. Totalmente recomendado.

Cons:

El aparato de AC de la habitación es muy ruidoso con lo que no es posible usarlo por la noche.

2026-07-06 • via Nuitee
K
Katelyne • family_with_children • cr
9
Comfortable stay close to airport
Pros:

The staff was so friendly. From check in to those working the breakfast area to shuttle service. Every staff member we met had a smile and kind greeting.
Breakfast was delicious and a wonderful variety of fruit. Easy shuttle service.

Cons:

The room was many a little stuffy feeling. It felt like it needed to be aired out. But nothing terrible!

2026-07-06 • via Nuitee
K
Kenneth • solo_traveller • cr
10
2026-07-06 • via Nuitee
P
Paul • couple • be
8
Pros:

Dichtbij luchthaven én autoverhuur.
Lekker ontbijt.

Cons:

Airco op kamer maakt veel lawaai.

2026-07-03 • via Nuitee
K
Katelyn • family_with_children • us
10
Pros:

Breakfast exceeded our expectations.

2026-07-02 • via Nuitee
C
CEJimenez • solo_traveller • gt
9
Pros:

El servicio fue excelente. El personal siempre estuvo atento y deseoso de ayudar.
Salía muy temprano, antes de la hora del desayuno y me dieron una bolsa con snacks para llevar

Cons:

El ascensor necesita ser revisado.

2026-07-01 • via Nuitee
C
Cordon • solo_traveller • gt
10
Pros:

La Atencion en la Comida y con la Gerente mas personal de entrada al hotel todos excelente.

Cons:

Todo bien. Solo dar un poco mas de tiempo de salida.

2026-07-01 • via Nuitee
E
Eric • family_with_children • us
10
Best international airport accommodations we’ve experienced in terms of service, comfort, and convenience.
Pros:

5 minute shuttle transfer (free) to SJO. 15 minute walk back from Adobe Car Rental (or they can take you). Food options next door - we got takeout from Rosti Pollo, very good! Very friendly and helpful staff, nice pool, fitness room, they will prep a snack bag if you have to miss breakfast! We had an early flight and this was an excellent choice to make the morning stress free.

2026-06-30 • via Nuitee
Z
Zuzana • family_with_children • sk
10
Pros:

Raňajky boli fantastické, rovnako ako prístup zamestnancov. Ústretoví, usmiati a nápomocní.

2026-06-28 • via Nuitee