Hampton Inn & Suites Lebanon

The entire staff was very courteous, helpful and just overall great.

The chair and couch are trash. You sit in the chair and look at the ceiling.
If you sit on the couch you can’t get up.
I think they got the furniture from the garbage dump.

Clean and welcoming. From the rooms that were clean well stocked and beautiful to the breakfasts and check in staff…. It was wonderful
I would highly recommend

Location is perfect for getting to the race. In a good area for eating out.

The hotel needs MAJOR upgrades. My bathroom had sooooo much mold (pictures attached).

Hampton Inn & Suites Lebanon

Google review summary

3.7

774 reviews

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Reviews on other travel sites



Tripadvisor

3.9/5 · 702 reviews



Priceline

7.9/10 · 42 reviews

Reviews

Teresa Drury1/5a minute ago on  Google

I was very disappointed in the overall condition of this Hampton Inn. We stayed at four different Hampton Inns in the past eight days. This is by far the worst Hampton Inn that we have every stayed at.
The carpet in the hallways was dirty, worn, buckled and thread bare in places. Walls need new wallpaper or a fresh coat of paint.
The rooms were no better. Carpet was very dirty and very worn. The paint on the walls was peeling off.
There were stains all over the sofa.
Bedspread was grayish instead of white.
We stay at Hampton Inn because there seems to be a consistency of standards. We were very disappointed this this particular Hampton Inn.
At check out we were asked about our stay. After my husband replied "very disappointed ", the employee just asked if we wanted our receipt emailed or printed. She expressed no interest in what the issues might have been.

Where do I start? This hotel is very tired and past due for a renovation. Our initial greeting was from a grumpy front desk person and from there it went downhill. Our room was on the 4th floor and broken elevator tile, wrinkled carpet (should have been stretched years ago) and patches on the wall were there to greet us. Upon entering the room, the carpet was wrinkled, stained sofa, a severely weathered chair and just a tired room. Bring a sound machine because the interstate noise is crazy.

Sadly, this was our second stay there and it will be our last. This property doesn’t meet Hilton standards. Corporate should give this place a visit.

Great breakfast...sweet breakfast lady.

Convenient location

I was very disappointed with the overall condition of this hotel, especially as a Hilton Honors Gold member, where I typically expect a higher standard of cleanliness and maintenance. The experience started with the elevators, which were visibly dirty. When I got off on the 4th floor, it was immediately clear that the hallways were in terrible shape—ripped and torn carpet with missing sections, obvious holes in the walls that had been poorly patched, and a dark, dingy atmosphere overall.

Getting into the room using the digital key was actually the one positive part of the stay. It worked easily and seamlessly, which is rare in my experience. Unfortunately, that’s where the positives ended. The room itself was extremely dated and worn. The walls were covered in large scuff marks and dirt, the floors were dirty in the corners, and the furniture looked well past an acceptable level of wear for a hotel.

The mattress wasn’t terrible, but the bathroom was just as worn as the rest of the room. There was a smear on the front of the sink counter, yellow condensation stains on the ceiling, and the shower door was covered in rust and scale. Even worse, there were visible boogers in the corner of the shower above the soap tray, and the floor was blackened from foot traffic that clearly hadn’t been properly cleaned in a long time.

I’m honestly glad this was only a quick overnight stop. I arrived around 11:00 PM and left at 4:45 AM, and I wouldn’t have wanted to stay any longer than that. This property is in serious need of deep cleaning, repairs, and updates, and it fell far below expectations for a Hilton-branded hotel.

Opened the car door in the parking lot to the smell MJ. Downhill from there. The room is dark, worn out and dirty. Visible dirt on the carpet looks like it hasn't been vacuumed. Unwilling to walk in the room barefoot. Wallpaper is peeling in the bathroom. Shower surround is cracked. Bedside lamps are broken. Fridge is loud. Toilet leaks and loudly refills every 15-20 minutes. I would recommend avoiding this location. It's the kind of experience that would make someone reconsider the entire brand.

Very clean rooms and excellent staff we were waited on by Jo Anne and Paulina who were very courteous and it’s definitely a place we’d stay at again.

Was desperate to find a hotel that night because our car broke down, auto shops were closed and our last resort was sleeping at a parking lot. The hotel agent wasn’t welcoming, quick and dismissive when we tried to talk and explain, saying that they’re overbooked. I decided to book for the next day(Sunday) and asked if it’s possible to try to get in early and he said no because it’s still Saturday night when it was 1am…such bs and rude.