Mercure Melbourne Therry Street

Hotels
•
Mercure
7.5 (686 reviews)
43 Therry Street , Melbourne , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Ironing service
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dated rooms
Poor food options

Categories

Cleanliness
7.46
While cleanliness is generally mentioned as satisfactory, issues related to dated facilities and dirty areas in some reviews lower the score.
Service
8.43
Staff were consistently praised as friendly and helpful, contributing positively to the overall experience.
Location
8.97
The hotel is conveniently located near major attractions and public transportation, highly valued by guests.
Room Quality
6.92
Many reviews indicated that rooms were dated and had uncomfortable beds, negatively impacting the rating.
Amenities
7.95
Some amenities were appreciated, but lack of sufficient kitchen equipment and poor towel quality were noted.
Value for Money
7.41
Guests found the hotel to be overpriced compared to the quality of facilities and services offered.
Food and Beverage
5.46
Breakfast options were poorly rated, and in some cases, there was a lack of available food services.
Overall Experience
7.43
The overall sentiment was mixed: positive experiences with staff and location but many complaints about the facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:58

Property Description

Convenient Location
Situated in Melbourne CBD, Mercure Melbourne Therry Street is surrounded by vibrant attractions including Queen Victoria Market and top-notch dining options, all easily accessible within the Free Tram Zone.

Modern Amenities
The air-conditioned studios boast well-equipped kitchenettes and sleek bathrooms, while some rooms offer stunning city views. Enjoy the convenience of an on-site restaurant and airport shuttle services for a seamless stay.

Nearby Attractions
Explore Melbourne's iconic landmarks with ease, as the hotel is a short drive from key venues like Rod Laver Arena and iconic streets like Bourke Street Mall. Plus, with tour buses and hospitals nearby, everything you need is within reach.

Book now to experience the perfect blend of comfort and convenience at Mercure Melbourne Therry Street.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note the parking lot entrance for the property is on 58 Franklin Street (CBD Park). Charges apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 686 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 5.46
Overall Experience: 7.43
S
Srunya • solo_traveller • th
8
2026-04-11 • via Nuitee
J
James • family_with_children • au
10
Pros:

Clean and comfortable

2026-04-09 • via Nuitee
Z
Zaranell • family_with_children • au
8
Pros:

Location was great

2026-04-07 • via Nuitee
C
Carla • couple • it
7
Pros:

Camera spaziosa e bel bagno. Molto vicino a Queen Victoria Market

Cons:

L’ingresso è abbastanza triste, fa pensare ad un hotel di livello più basso. Mentre le stanze e in generale la struttura è buona.

2026-04-05 • via Nuitee
B
Brittany • couple • au
2
2026-04-04 • via Nuitee
T
Travis • solo_traveller • au
8
Pros:

Easy check in, receptionist helpful

Cons:

N/A

2026-04-04 • via Nuitee
K
Kristine • family_with_children • au
10
Pros:

Solo traveller. Great location and easy walking distance to everything

Cons:

Bed was comfortable but could do with a refresh

2026-04-03 • via Nuitee
A
Alison • couple • au
10
Great studio room microwave /cooktop ideal for our 6 day stay
Pros:

Great position for getting around the city directly across from Victoria markets.Beautifully clean fresh towels each day bed very comfy

Cons:

Nothing was perfect for us

2026-03-30 • via Nuitee
S
Susan • couple • au
9
Excellent site for excursions of close by attractions, best markets just down the road, and lots of places to eat out ju
Pros:

It was a reasonable price, with the small kitchen an excellent option, it was close to many sightseeing options, Queen Victoria Markets, the International Garden Show, the State Library etc.

Cons:

The TV reception was not good, as there were no channel 7 stations available, and very basic entertainment.

2026-03-29 • via Nuitee
G
George • solo_traveller • pg
8
Enjoyed the hotel and location.
Pros:

Room

2026-03-29 • via Nuitee
R
Richard • family_with_children • au
8
2026-03-28 • via Nuitee
A
Allison • solo_traveller • gb
8
2026-03-27 • via Nuitee
W
Weidong • couple • cn
9
不错，比较方便
Pros:

地理位置好，房间设备齐全

Cons:

总体还可以了。

2026-03-25 • via Nuitee
L
Lau • solo_traveller • au
10
Pros:

Fantastic location, easy to get to where we needed to get to. Studio room has great space if travelling/staying with a friend/partner.

2026-03-25 • via Nuitee
F
Fotoula • couple • au
6
One night was enough
Pros:

The lady at the Reception.

Cons:

I had a leaking air conditioner that was fixed.
Old and dated property.

2026-03-15 • via Nuitee
L
leonI3775GP • Business
4
Budget hotel masquerading as a Mercure
Pros:

The lobby, lifts and corridors are tired, needing new paint and carpet.
Reception is closed before 8am, which is a problem if your room card stops working as mine did, which apparently happens often. Suddenly you’re locked out with no reception staff.
There’s no restaurant- not even breakfast- or gym.
The location is convenient, although the street has a back alley vibe. It’s very mildly scary at night.
My room was ok, small, clean enough, and had a very limited but useful kitchenette.

2026-03-10 • via Tripadvisor
Y
yau • solo_traveller • hk
6
隔音差樓上,地板行走發出2種聲音腳步和地板不平的怪聲
2026-03-10 • via Nuitee
R
Robyn • couple • nz
5
Overpriced for the Grand Prix and labour weekend, would have expected it to be cleaner
Pros:

Great location

Cons:

Price for a sub-standard room

2026-03-09 • via Nuitee
D
Doherty • solo_traveller • au
4
Below average.
Pros:

Staff were helpful, especially housekeeping. Location is handy to Queen Victoria Market. Rooms look out to sunset.

Cons:

Hotel feels rundown, in need of love and renovation. No gym. Restaurant is abandoned. Hallways are dim and feel rough. Lift has faded old posters in it. Shower was broken.

2026-03-09 • via Nuitee
J
John • family_with_children • au
7
2026-03-09 • via Nuitee