Mercure Melbourne Therry Street

Hotels
•
Mercure
7.5 (686 reviews)
43 Therry Street , Melbourne , au

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Ironing service
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Dated rooms
Poor food options

Categories

Cleanliness
7.46
While cleanliness is generally mentioned as satisfactory, issues related to dated facilities and dirty areas in some reviews lower the score.
Service
8.43
Staff were consistently praised as friendly and helpful, contributing positively to the overall experience.
Location
8.97
The hotel is conveniently located near major attractions and public transportation, highly valued by guests.
Room Quality
6.92
Many reviews indicated that rooms were dated and had uncomfortable beds, negatively impacting the rating.
Amenities
7.95
Some amenities were appreciated, but lack of sufficient kitchen equipment and poor towel quality were noted.
Value for Money
7.41
Guests found the hotel to be overpriced compared to the quality of facilities and services offered.
Food and Beverage
5.46
Breakfast options were poorly rated, and in some cases, there was a lack of available food services.
Overall Experience
7.43
The overall sentiment was mixed: positive experiences with staff and location but many complaints about the facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:58

Property Description

Convenient Location
Situated in Melbourne CBD, Mercure Melbourne Therry Street is surrounded by vibrant attractions including Queen Victoria Market and top-notch dining options, all easily accessible within the Free Tram Zone.

Modern Amenities
The air-conditioned studios boast well-equipped kitchenettes and sleek bathrooms, while some rooms offer stunning city views. Enjoy the convenience of an on-site restaurant and airport shuttle services for a seamless stay.

Nearby Attractions
Explore Melbourne's iconic landmarks with ease, as the hotel is a short drive from key venues like Rod Laver Arena and iconic streets like Bourke Street Mall. Plus, with tour buses and hospitals nearby, everything you need is within reach.

Book now to experience the perfect blend of comfort and convenience at Mercure Melbourne Therry Street.

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note the parking lot entrance for the property is on 58 Franklin Street (CBD Park). Charges apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 686 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 6.92
Amenities: 7.95
Value for Money: 7.41
Food and Beverage: 5.46
Overall Experience: 7.43
Y
yau • solo_traveller • hk
6
隔音差樓上,地板行走發出2種聲音腳步和地板不平的怪聲
2026-03-10 • via Nuitee
C
Cheryle • family_with_children • au
8
2026-03-09 • via Nuitee
R
Robyn • couple • nz
5
Overpriced for the Grand Prix and labour weekend, would have expected it to be cleaner
Pros:

Great location

Cons:

Price for a sub-standard room

2026-03-09 • via Nuitee
J
John • family_with_children • au
7
2026-03-09 • via Nuitee
D
Doherty • solo_traveller • au
4
Below average.
Pros:

Staff were helpful, especially housekeeping. Location is handy to Queen Victoria Market. Rooms look out to sunset.

Cons:

Hotel feels rundown, in need of love and renovation. No gym. Restaurant is abandoned. Hallways are dim and feel rough. Lift has faded old posters in it. Shower was broken.

2026-03-09 • via Nuitee
M
Manju • family_with_children • sg
8
2026-03-08 • via Nuitee
D
Dermot John • solo_traveller • au
8
2026-03-08 • via Nuitee
J
Jim • couple • au
8
Pros:

The restaurant was closed

Cons:

Wifi is very sjetchy

2026-03-06 • via Nuitee
M
Michelle • couple • au
10
Staff were very helpful and friendly, room was serviced daily. Location was to transport was very good. Would stay again
Pros:

Location to Peter McCallum hospital. Staff were very helpful and friendly.

Cons:

The small television.

2026-03-05 • via Nuitee
I
Ihsan • solo_traveller • au
6
2026-03-05 • via Nuitee
M
Michael Ilsley • solo_traveller • au
6
Pros:

Overall good a little run down but nice private rooms slight odour but all in all good value for money. Would I stay again, yes.

Cons:

It was a very good. Nothing worth mentioning.

2026-03-05 • via Nuitee
R
Roxie • couple • au
8
2026-03-04 • via Nuitee
J
Jane • family_with_children • nz
5
Pros:

Great location.

Cons:

Very shabby and appliances in the room not fully functional.

2026-02-28 • via Nuitee
B
Bo • family_with_children • au
8
2026-02-24 • via Nuitee
P
Preeti_410 • family_with_children • au
7
Pros:

Clean and comfortable room. Luggage storage available. Good location next to Queen Vic markets.

Cons:

Noise from other rooms could be heard in our rooms at all times.

2026-02-22 • via Nuitee
S
ShengChuan • family_with_children • tw
9
圖片看起來很普通，住起來有小而美的感受。
Pros:

簡易廚房該有都有，房間也有對外窗可開。浴室用品很不錯，水又大又熱。

Cons:

房間多，住的很𥚃面，四大箱行李推很久。

2026-02-14 • via Nuitee
G
Geoff • solo_traveller • au
8
Surprisingly comfortable.
Pros:

Very well maintained room.

Cons:

Reception area can be crowded.

2026-02-13 • via Nuitee
A
Abdulaziz • solo_traveller • sa
10
2026-02-13 • via Nuitee
A
Andrea • solo_traveller • au
5
Pros:

overall a clean and comfy place

Cons:

just a place to sleep, looks like some rooms are rented as long stay accommodations. to check out 1h late, as i was feeling unwell, i had to pay $30 extra

2026-02-11 • via Nuitee
G
Grant • solo_traveller • au
9
Excellent for a one week stay.
Pros:

The kitchenette was great. Excellent location.Friendly staff.
Very happy.

Cons:

Nothing at all 😀

2026-02-10 • via Nuitee