Hampton Inn & Suites Cleveland-Mentor

Hotels
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Hampton Inn
9 (325 reviews)
5675 Emerald Court , Mentor , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and spacious rooms
Cons:
Issues with housekeeping
No pool or hot tub

Categories

Cleanliness
8.5
Several reviews mentioned cleanliness positively, but there were complaints about housekeeping service.
Service
9.5
Numerous reviews highlighted friendly and accommodating staff.
Location
9.5
Guests appreciated the proximity to restaurants and other amenities.
Room Quality
9
Rooms were described as spacious and pleasant, although some guests mentioned minor issues.
Amenities
8.5
Lack of pool and hot tub was a disappointment for some guests.
Value for Money
9
General sentiment about the value received for the price paid.
Food and Beverage
8.5
Breakfast was often mentioned positively, but some reviews criticized the quality.
Overall Experience
9.5
Guests enjoyed their stay overall, aside from minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:26

Property Description

Well-Equipped Fitness Room
Enjoy staying fit during your travels at our 3-star hotel's top-notch fitness room. Keep up with your workout routine while away from home.

Convenient Amenities
Relax in our Hampton rooms equipped with LCD TVs, free high-speed internet, and private tea-and-coffee-making facilities. Stay connected with work desk and cable TV in each room.

Nearby Attractions
Explore world-class dining options, local pubs, and vending machines on-site for quick snacks. Don't forget to visit the mile-long white sand beach by Lake Erie and Headlands Beach State Park nearby.

Book your stay at Hampton Inn & Suites Cleveland-Mentor now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 325 reviews
Cleanliness: 8.5
Service: 9.5
Location: 9.5
Room Quality: 9
Amenities: 8.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
L
Lawrence • couple • us
10
Will comeback
Pros:

Location cleanliness comfortable staff was nice

Cons:

N/a

2026-04-08 • via Nuitee
T
Tiffany • couple • us
8
2026-03-30 • via Nuitee
G
GERALD • solo_traveller • us
10
2026-03-12 • via Nuitee
D
David • couple • us
10
2026-02-23 • via Nuitee
J
Joe • solo_traveller • us
9
Clean & comfy.
Pros:

Clean, comfortable room.

Cons:

Checking in took way too long. Too expensive.

2026-02-22 • via Nuitee
L
Larry • couple • us
10
all and all, well done!
Pros:

variety of food selections
hours for breakfast
the manager stepped in and got our room ready after waiting 15-20 minutes. the younger 4 employees seemed to be unfamiliar with the procedure.

Cons:

see above regarding the room

2026-01-19 • via Nuitee
A
Anna • family_with_children • us
9
Very clean and friendly! Would definitely come again!
Pros:

Very clean and well kept.

Cons:

Nothing

2026-01-19 • via Nuitee
S
Samar • couple • us
10
2026-01-19 • via Nuitee
W
Wright • couple • us
9
2025-12-29 • via Nuitee
D
Dave • couple • us
10
Everthing was very nice! Very comfortable and accommodating!
2025-12-13 • via Nuitee
M
Marie • family_with_children • us
8
2025-11-22 • via Nuitee
G
Gloria • couple • us
9
2025-11-09 • via Nuitee
G
gonzalez • couple • us
10
2025-11-02 • via Nuitee
T
Tracey • extended_group • us
10
My stay was beautiful
Pros:

Friendly

Cons:

Very clean

2025-10-31 • via Nuitee
E
Eric • couple • us
10
2025-10-19 • via Nuitee
T
Tabatha • partner
10
Pros:

Room was very clean with good amenities. Breakfast was good with decent options.

2025-10-12 • via Nuitee
E
Eric • couple • us
10
2025-10-11 • via Nuitee
H
Horace • solo_traveller • us
9
Pros:

The breakfast was good and the staff was great .

2025-10-11 • via Nuitee
D
Donald
10
Pros:

Very clean, great staff

2025-10-11 • via Nuitee
R
RENEE
10
Pros:

Beautiful hotel, very clean, room was bright and comfortable. The desk staff was very helpful. Breakfast was delicious.

2025-10-11 • via Nuitee