Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Great amenities
Cons:
Cleanliness issues
Lack of attentive service at times

Categories

Cleanliness
10
Mentioned issues with general cleanliness, particularly with breakfast service.
Service
10
General sentiment about staff friendliness and helpfulness, but some concerns about management responsiveness.
Location
10
Positive mentions about the hotel's charming and strategic location.
Room Quality
10
Comments on spectacular rooms, with minor issues regarding sound insulation.
Amenities
10
Highly praised amenities like the private sauna and breakfast offerings.
Value for Money
10
Good value based on overall experience, despite some price concerns for certain aspects.
Food and Beverage
10
Breakfast and restaurant highly rated, but some comments on service issues.
Overall Experience
10
Overall positive experiences highlighted throughout the reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:17

Property Description

Luxurious Alpine Retreat

Spa Bath and Private Pool

Indulge in the ultimate relaxation with rooms featuring spa baths and private pools on the balcony. Enjoy the picturesque views of the Val del Non mountains while unwinding in luxury.

Gourmet Dining Experience

Savor a culinary journey at our elegantly designed alpine-style restaurant. Delight your taste buds with a fusion of Trentino and international cuisine, amidst the serene ambiance of landscaped lawns and ponds.

Convenient Location

Located just 10 km from the Santuario di San Romedio and 32 km from Bolzano, Villa Orso Grigio offers the perfect blend of tranquility and accessibility for your mountain getaway.

Book your stay now at Villa Orso Grigio for a truly unforgettable experience.

Important information:

When booking a dinner, please note that beverages are not included in the meal.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: VRN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

10
Based on 451 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
L
Lara • couple • it
10
2026-03-21 • via Nuitee
K
Kety • family_with_children • it
10
Pros:

Struttura molto bella, la camera bellissima con vasca e sauna privata oltre un bellissimo giardino privato!
Abbiamo cenato nel ristorante dell’hotel, tutto molto buono!

2026-03-16 • via Nuitee
A
Antje • couple • de
8
insgesamt alles prima
Pros:

Das Frühstück war sehr gut.
Das Zimmer war sagenhaft groß und sehr "barock" eingerichtet. Eigene Terasse, sehr schönes Bad.

Cons:

Der Service hatte sich beim Frühstück ziemlich verspätet.
Die Überraschung, dass wir für unseren Hund 25,00 € zusätzlich zahlen mussten, ... recht viel.
Das dazugehörende Restaurant hält nicht das, was es verspricht. Wer's hat, kann hier eine Flasche Wein für einen 5-stelligen Eurobetrag genießen, aber das Essen war nicht zufriedenstellend.

2026-03-15 • via Nuitee
S
Sarah Madeleine • couple • de
10
Wir kommen gerne wieder
Pros:

Wir waren im Superior Deluxe Palmerie und unsere Highlights waren die eigene Sauna, der gemütliche Gartenbereich mit einer riesigen Lounge und der Service. Das Hotel bietet einen Turn Down Service an und die Möglichkeit das Frühstück aufs Zimmer zu servieren. Die Betten und Kissen sind sehr gemütlich und eine Nacht ist hier viel zu kurz.

2026-03-12 • via Nuitee
F
Fulvio • couple • it
10
Un soggiorno indimenticabile in una bellissima villa
Pros:

La struttura è una magnifica Villa novecentesca. La mia camera era molto ampia con un bagno molto grande, dotato di una doccia di grandi dimensioni.
Dotato di un ampio reparto, dove si svolgono i massaggi.
La colazione viene servita al pianterreno, è molto varia, e presenta cibi di primissima qualità preparati al momento e non presentati a buffet.
Il personale è estremamente cordiale, gentile, professionale.
C’è la possibilità di pranzare nel ristorante a fianco, gestito da una nota famiglia con un menu di grandissimo prestigio.
Il rapporto qualità prezzo è altissimo
Un soggiorno davvero di grande relax e un paese Trentino facile da raggiungere e da cui possono partire numerosi itinerari nelle zone circostanti

2026-03-06 • via Nuitee
J
Javokhir • couple • uz
10
2026-03-06 • via Nuitee
G
Gijs • couple • nl
10
2026-03-03 • via Nuitee
G
Giovanni Luca • couple • it
10
Vivere in un sogno
Pros:

Residenza di charme
Sevisio eccellente

Cons:

Nulla

2026-03-02 • via Nuitee
A
Alexander • solo_traveller • de
9
2026-02-25 • via Nuitee
R
Rumen Yordanov • family_with_children • de
1
Cons:

Wir haben für drei Personen bezahlt. Zusätzlich wurden uns nicht vereinbarte Dienstleistungen berechnet. Darüber hinaus wurde ein weiterer Betrag abgezogen, der für uns nicht nachvollziehbar ist.

2026-02-23 • via Nuitee
M
Maria Josè • family_with_children • it
10
Pros:

La pulizia impeccabile, la disponibilitá e la cortesia del personale, l'attenzione al dettaglio. Tutto perfetto

2026-02-23 • via Nuitee
D
Deev • couple • it
10
Vacanza da sogno
Pros:

Tutto a partire dalla stanza fino al personale, posizione tranquilla con un vista incredibile sulle montagne, stanza stupenda e super pulita con jacuzzi e bagno turco entrambi privati, colazione super ricca portata in camera

Cons:

Nulla tutto perfetto

2026-02-13 • via Nuitee
I
Ivan • couple • it
10
2026-02-13 • via Nuitee
A
Antonio • couple • it
10
2026-02-12 • via Nuitee
M
Matteo • family_with_children • it
10
Pros:

Struttura e servizi presenti

Cons:

Nulla, tutto davvero ottimo

2026-02-11 • via Nuitee
E
Elena • couple • it
10
Tutto veramente perfetto
Pros:

bellissima suite , dotata di tutti i servizi dagli accappatoi alle ciabattine. Dimensioni della stanza impressionanti con enorme idromassaggio corredato da set per aperitivo, caffè, tea ecc. Cabina armadio e riscaldamento al punto giusto. Ristorante top sia nel servizio che nella qualità del cibo.

Cons:

niente

2026-02-11 • via Nuitee
G
giovanni • couple • it
5
Cons:

Camera con sola vasca idromassaggio e non funzionante, arrivati a colazione e trovarsi con un tavolo di serie B rispetto ad altri tavoli

2026-01-31 • via Nuitee
S
Svetlana • couple • it
10
2026-01-30 • via Nuitee
F
Fabio • couple • it
9
2026-01-30 • via Nuitee
K
Kenneberg • family_with_children • fr
7
Pros:

The staff was amazing

Cons:

Location not the best and the facilities are old and in desperate need of renovation.

2026-01-29 • via Nuitee