Piccolo Hotel

Çok konforsuz bir otel. Odada ne bir su ısıtıcı ne bir mini buzdolabı ne bir bardak su hiçbir şey yoktu. Duş ve tuvaletler inanılmaz derece kötü ve küçüktü, duş perdesi naylon bir örtüydü, tuvalet o kadar sıkışık arada kalmıştı ki oturmak imkansızdı. Eski ve çok gürültülüydü, klima vardı fakat çok gürültülü çalışıyordu. Kısaca otelin Merkeze yakınlığı dışında hiçbir olumlu tarafı yoktu.

We chose it for convenience and location and it delivered that way. But it is a 2 star hotel so we were mindful of that… we opened the balcony door and a cockroach went in our room… while chasing it to kill it we moved the beds/ and notice how stained the mattress was and the wood panels on the box ( base) were broke in some areas making the mattress sink a bit. The furniture is very dated and cheap but the linens were very clean as was the room.

Convenient but cleanliness an issue

Todo bien solo nos desconcertó tener que hacer check in en otro hotel y caminar con las maletas a donde nos quedaríamos

Very easy to get around Florence walking or using public transportation. The front desk person was so nice and he help us with our bags and took that extra mile for us to feel at home very nice experience

Perfect location, perfect host, perfect stay.

DO NOT STAY HERE – A Scam Disguised as a Hotel

To Picolo “Management”: Here’s the review you goaded me into writing after humiliating me in front of my family. You mocked us and dared us to speak up—so here it is. I write this not with malice, but with full clarity and purpose: to warn others to avoid this disgraceful, predatory operation you call a hotel.

This was hands-down one of the worst travel experiences I’ve ever had. This isn’t just a bad hotel—it’s a calculated trap, designed to bait budget-conscious travelers and then bleed them dry while offering the bare minimum (if that).

Where to begin?

Heating and AC are completely broken. You’ll either be sweating like you’re in a sauna or shivering yourself sick—like my father, who caught a cold from the freezing conditions.

Hot water? A lie. There’s a pathetic sign claiming it takes 5-10 minutes to heat up. Spoiler: it doesn’t. Ever.

WiFi is useless. Constantly dropping and reconnecting—if you’re lucky enough to connect at all.

Beds are rock-hard. The rooms are outdated, neglected, and falling apart.

Daily cleaning? Another lie. Not once during our stay was the room cleaned, despite being promised otherwise.

You’ll be lucky if you even see a staff member. According to their website, reception is "always available." In reality, there's a line of confused, defeated guests standing at an empty front desk, waiting for someone who never shows up. If you need help, forget it—phone numbers go unanswered, aren't on WhatsApp, and emails get ignored. You're completely on your own.

The atmosphere here is outright hostile. Want to use the microwave? Sit in the kitchen? Grab a coffee after 5 PM? Be prepared for a barrage of passive-aggressive signs threatening you like you’re breaking the law. Surveillance cameras are everywhere—not for safety, but to catch and punish guests for using basic amenities.

And don’t fall for the “cheap rates”—that’s the bait. After you book, you’ll get flooded with messages demanding extra payments under bogus deadlines. I was even charged multiple times for the same booking under the guise of “confirmation.” It’s not hospitality—it’s harassment.

Late check-in? Another scam. You’re rerouted to a separate location five minutes away, where a man named Nandu tries to squeeze even more cash out of you. It felt shady and unsafe from the start. And don’t expect a smooth entrance—the front door barely works, leaving you fumbling in a dark alley just to get in.

Final word: This place isn’t just a bad hotel—it’s an embarrassment. A hostile, dishonest, rundown dump run by people who clearly resent their own guests. Avoid this place like the plague. Pay a little more and stay somewhere that doesn’t treat customers like criminals or walking ATMs.

You’ve been warned.

Everyone there was super friendly and helpful. I would stay again definitely

Very simple hotel, with a lot to be improved.
The location is great, very central and a few blocks away from the main train station, and also the important sights in Florence.
Staff is friendly and helpful, always smiling.
The room is not very isolated, the air conditioning does not work, and the heating is switched off.
There's no one at the reception during the night.
Shower over head does not have enough pressure and does not work. You'll have to use the detachable shower, but gladly you can hang it.
TV is very small.
No fridge in rooms.
Pillows are very small.
Reception and rooms are on the 1st floor, so one flight of stairs is necessary to be climbed.
Flushing only works again after maybe 10/15 mins.

Horrible hotel. Filthy entrance. Bare stone staircase followed by another wooden one. Dingy reception upstairs. City tax added €5 pp per night although this was supposed to be already included in booking but had to pay it again. Beds were camp beds, not like picture. Walls damp and air-conditioning was leaking with towels soaking up water. Only positive was good shower and location. Hotel itself Horrible and way too expensive for what it was. Anything would be better. Do not stay here.

Nice compromise if you don't want to spend much money but at the some time enjoying to be right in the heart of Florence.
The stairs to get to the rooms are really narrow and uncomfortable, especially if you have big luggage.
The surrounding is silent and the room equipped with AC. The bathroom is pretty small but still ok.

Stanza piccola e non corrispondente ad immagini caricate sul sito

Took up to 5 minutes between toilet flushes. We had a lot of confusion about beds, expecting 3 separate beds. They were only helpful after our group organizer arrived. One key per room. Room was dank upon arrival, had to ask for heat. Breakfast was fine, with hard boiled effort and salami as well as sweets. Location good.

Camas nada confortáveis e super antigas(camas de estrado de molas) internet sem ligação, alguns percalços, mudanças de quarto, quarto frio.

Zona centrale, hotel 2 stelle utile per passare una notte senza troppe pretese

Staff was very friendly the whole time. The location was good and we liked the breakfast (sweet stuff as usual in Italy). We left our luggage there after check out for free but bear in mind that there is no actual storage, all suitcases are left on reception so if nobody is there, anybody can open them.

Geen luxe maar prima hotel met vriendelijk personeel en een goede hygiëne. Er is geen lift maar de kamers met prima bedden, liggen op de eerste en tweede etage maar is goed te doen.
Het hotel ligt op loopafstand van het centrum. Wij hadden er een prettig verblijf mede door de eigenaar en het vriendelijke personeel, die graag goede adviezen geven.

EL HOSPEDAJE ES SENCILLO PERO CUMPLE CON LAS COMODIDADES, SU PERSONAL ES MUY AMABLE , LA UBICACIÓN EXCELENTE

Pro: a due passi dal centro, personale gentile, prezzo.
Contro: letto scomodo, il water perdeva acqua, mancava carta igienica.

Molto cordiali ma pochissimi comfort e non pulitissimo ma accettabile