Porth Avallen Hotel

Hotels
7.8 (1074 reviews)
Sea Road , St Austell , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Inconsistent room amenities
Limited breakfast options

Categories

Cleanliness
7.51
Clean rooms were mentioned, but some guests found issues related to cleanliness in common areas.
Service
7.98
Staff were frequently praised for friendliness and helpfulness.
Location
8.52
Multiple reviews highlighted the fantastic location near the beach.
Room Quality
7.47
Rooms were described as clean and comfortable, though a few guests found them standard.
Amenities
7
Some amenities had issues such as limited breakfast options and low shower pressure.
Value for Money
7.96
Guests felt it was good value compared to other options in the area.
Food and Beverage
7.51
Food quality received mixed reviews; particularly noted was the limited variety due to off-peak season.
Overall Experience
8.48
Overall stays mentioned as enjoyable with several guests mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:34

Property Description

Breathtaking Sea Views

Experience unparalleled beauty with a 180-degree sea view over Carlyon Bay from our clifftop country house hotel. The perfect backdrop for a relaxing getaway.

Convenient Amenities

Enjoy the convenience of ample free parking, disabled access, and high-speed Wi-Fi. Our en suite rooms are well-appointed, and a children's tariff is available upon request.

Warm Hospitality and Culinary Delights

Our family-run hotel offers a warm welcome, friendly service, and delightful cuisine. Immerse yourself in comfort and charm, creating memories to cherish and revisit.

Contact us now to secure your stay and indulge in a seaside retreat like no other.

Important information:

Guests arriving outside reception opening hours are kindly requested to inform the hotel when booking.

Check-in after 23:00 is possible for GBP 10 per person, subject to availability and by prior arrangement.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NQY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £10 per person per night when using an available cot.
    Children up to and including 11 years old stay for £25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.8
Based on 1074 reviews
Cleanliness: 7.51
Service: 7.98
Location: 8.52
Room Quality: 7.47
Amenities: 7
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 8.48
A
Andrew couple gb
2
Cons:

The cooked breakfast that is an extra £12.50 was awful, the egg had been cooked for so long it was hardly recognisable as an egg. The sausage looked like it had been boiled, the bake beans seemed to be a spot the bean competition, staff said I don’t blame you when I cancelled our following mornings cooked breakfast and seemed embarrassed. So staff great but horrendous owner

2026-07-03 via Nuitee
S
Scott solo_traveller gb
3
Avoid.
Pros:

Location was very short distance to the sea with a great view from the front of the hotel

Cons:

The rooms are at the back with no view. Corridors are worn and dirty. Room smelled mouldy and parts of the shower was.
Bed was just hard springs.. Chef did not turn up for breakfast next morning, no receptionist either just a worried young female waiter not knowing what to do. I booked elsewhere the next two nights despite this being non refundable.

2026-07-03 via Nuitee
J
Judith Howard couple gb
7
Pros:

Our room was lovely and the position could not have been better. We loved it's old fashioned charm and would have liked to have spent more time relaxing on the terrace, enjoying the view, but as mentioned there was only hard picnic furniture. We would have spent more money in the hotel if they served coffee/tea throughout the day and possibly light lunches.

Cons:

The buffet breakfast was poor, especially the coffee, also when I asked for coffee after dinner it was a big deal to turn the machine on and it took at least 30 minutes to heat up!
The gardens and terrace were beautiful but there was no comfortable seating.

2026-07-03 via Nuitee
S
Sophia couple se
3
Besvikna.
Pros:

Läget och utsikten!

Cons:

Nedgånget hotell, endast varmvatten i duschen. Vi sa till men inget hände. Dålig frukost. Sorgligt eftersom det ser fint ut på bilderna och i beskrivningen. Vi frågade efter fläktar eftersom det var värmebölja men fick ingen. Vi visste att det inte fanns AC.

2026-06-30 via Nuitee
T
Tegan couple gb
2
Awful
Pros:

The bedroom was clean and bed comfy

Cons:

Wallpaper peeling, chip board covering damp patches, never seen a continental breakfast with no pastries or fresh fruit (just tinned peaches) and two halves of toast is extreme rationing. Bar ran out of cider, bar tender could have been from faulty towers… extremely rude nothing to laugh about here

2026-06-30 via Nuitee
A
Alan solo_traveller gb
7
Pros:

Great views, great location, good parking.

Cons:

No towel in bathroom.

2026-06-28 via Nuitee
M
Marie solo_traveller gb
8
Pros:

Location was fantastic, Staff and Owner very helpful.

2026-06-24 via Nuitee
V
Valerie couple gb
6
2026-06-24 via Nuitee
C
Christopher extended_group gb
5
Good for the Coast Path and views, generally comfortable but manager's attitude questionable.
Pros:

Excellent location for the South West Coast Path and wonderful view across the bay. Lovely soft towels and large room.

Cons:

Breakfast was mediocre and the cooked breakfast particularly poor - couldn't cook eggs properly and burnt the toast. The general staff were friendly and tried to be helpful but it was very unprofessional of the manager/owner to have an argument with a guest in front of other residents.

2026-06-23 via Nuitee
K
Kevin solo_traveller gb
8
2026-06-22 via Nuitee
A
Arewethereyet? solo_traveller gb
4
Pros:

Lovely receptionist who deserves more.
Good evening meals.

Cons:

We were checking in with the receptionist, who was very professional and had booked us in for evening meals when someone (who could have been the handyman) was muttering " no takeaways in the bedrooms". It turns out he was the owner.

We had asked for storage for road bikes when booking but were offered a railing fence to padlock bikes to outside. When asking the owner for storage somewhere inside he said "we're not the Marriott you know"

Nice drink and food all served by the owner in a tribute to the style of Basil Fawlty.

Breakfast was the worst of a 14 day trip through the country. Could have passed as a pre school breakfast from the 70s but not acceptable now.

Cleanliness level is low. Dirt, food and mess on the base of every table in breakfast room despite not having been used. Cleaning is not a priority it seems like a cursory vacuum is about all the hotel gets.

Hotel was probably last decorated and upgraded about 30 years ago.

Visit for entertainment purposes to see how hotels were run back in the day.

2026-06-22 via Nuitee
P
Patsie couple gb
8
Hotel tired but we'd go back
Pros:

Stunning views of the bay, easy access to Charlestown and other places of interest. Plenty of parking on site. Clean if a little tired room

Cons:

Continental breakfast very basic and cooked breakfast not good value for money. Very low pressure shower

2026-06-20 via Nuitee
O
Olivia solo_traveller gb
7
All in all, good value
Pros:

The staff were really friendly, check in was a breeze, great free parking, good location (easily accessible). I hadn't realised a basic breakfast was included, which was a nice bonus! Good value for money. When I stayed, St Austell was in a fog cloud, but the views over the bay would be STUNNING on a clear day. I got back fairly late and the property was still easy to access via a different entrance. I'd definitely stay again for a night!

Cons:

Attention to detailed cleaning is required. There was a lot of dust and cobwebs in the room. The room would have benefitted from blackout blinds/curtains, as a lot of light came in at sunrise. I was woken up by a bin lorry at 0500 🙈 There was no hot water during my stay, but I was told about this at check in. Not a huge deal as I'd showered before I checked in, but would've been nice to have a warm shower after being at a gig the night before.

2026-06-19 via Nuitee
S
Samuel solo_traveller gb
7
Pros:

Everything

Cons:

Breakfast could have been better

2026-06-18 via Nuitee
P
Pauline solo_traveller gb
8
2026-06-16 via Nuitee
J
Jn solo_traveller gb
9
Pros:

Marvellous outlook and location
Pleasant ambience and staff

Cons:

Some maintenace required eg wall damp rouhhly painted over and window unclosable.

2026-06-16 via Nuitee
S
Sally extended_group ch
5
Didn't live up to expectations given cost
Pros:

Friendly and helpful staff on front desk
Room clean with nice sheets

Cons:

Radiators not well regulated. Room cold o n arrival. Radiators only turned on for short period and then boiling hot.
Restaurant food not good.Expensive for what it was.
Limited selection of wine and expensive

2026-06-15 via Nuitee
M
Maria solo_traveller gb
7
Pros:

Staff very pleasant.
Great views overlooking the sea

Cons:

The hotel is in a prime position, clean and comfortable, breakfast was good, cant comment about the evening meal.
Hotel has a bar.
The only thing I would say it could do with a make over, my room had seaview, and all the facilities it could benefit from decorating.

2026-06-15 via Nuitee
P
Peter solo_traveller nz
8
Pros:

Friendly staff. Clean.

Cons:

Food a bit average.

2026-06-14 via Nuitee
A
Alan couple gb
9
Pros:

George and his team were very friendly and professional at all times, nice relaxing break even if the weather wasn't ideal.

2026-06-13 via Nuitee