Gladstone House

Hotels
8.8 (1180 reviews)
1214 Queen Street West , Toronto , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique historical charm
Good food and beverage options
Cons:
Noise from the street
Some complaints about cleanliness
Small rooms

Categories

Cleanliness
8.31
General sentiment indicates some concerns about cleanliness, but overall decent for the hotel.
Service
9.08
Staff was friendly and helpful, contributing positively to the stay.
Location
9.12
Location is frequently praised for convenience and access to attractions.
Room Quality
8.67
Rooms are described as cozy and functional, though some found them small.
Amenities
8.8
Amenities like the library and on-site café were well-received.
Value for Money
8.56
Generally perceived as good value considering the unique offerings.
Food and Beverage
9.01
Food and drink options were highlighted positively by multiple reviews.
Overall Experience
8.88
Overall positive sentiment, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:54

Property Description

Artistic Boutique Experience
Located in Toronto's art and design district, the Gladstone House offers 55 artist-designed guest rooms, each uniquely decorated to reflect the property's style and ambiance.

Culinary and Entertainment Delights
Enjoy complimentary morning coffee, karaoke nights at the Melody Bar, and bistro-style meals at Gladstone House Bistro & Bar, open for breakfast, lunch, and dinner daily.

Cultural Hub in the City
Immerse yourself in the vibrant neighborhood surroundings, including nearby stores, restaurants, and cafes. Explore the hotel's 3 on-site art galleries, adding to its social and cultural allure.

Experience a stay like no other at the Gladstone House – where art, entertainment, and culinary experiences blend seamlessly.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Parking garage requires fob access from 10pm to 6am (front desk provide this during check-in)

Due to the on-site bar, guests may experience some noise during their stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs CAD 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 1180 reviews
Cleanliness: 8.31
Service: 9.08
Location: 9.12
Room Quality: 8.67
Amenities: 8.8
Value for Money: 8.56
Food and Beverage: 9.01
Overall Experience: 8.88
K
Kara • solo_traveller • us
10
2026-02-14 • via Nuitee
B
Bradley • couple • au
8
2026-02-08 • via Nuitee
B
Bradley • couple • au
8
Pros:

The staff and location

Cons:

The rooms are really small

2026-02-08 • via Nuitee
N
Nikki • couple • gb
10
2026-01-29 • via Nuitee
M
Michael • family_with_children • ca
10
Very enjoyable stay
Pros:

We had a nice size room, with plenty of sunlight, a nice view, a moder updated look and feel.
The staff was exceptionally polite and helpful without being professionally, emotionally distant , as it is so common nowadays. It was a personal nice experience.
The beds we had were very, very comfortable and probably the best beds we have ever experienced in the hotel.

Cons:

What was a little bit problematic was that there was no parking right by the hotel. We had a heavy snowstorm the night before and were forced to walk through the slush, on reduced walkways, back to the hotel, from our Park House, dowm the road. . For people with heavy luggage, and perhaps physical restrictions, this walk would have been impossible.
Our shower room had the tendency to overflow , since the drain did not properly work, in the floor. But that is just nitpicking.
We booked our room with booking.com, and the term other taxes was a bit of a throw off.
To me, that's just means the original price you see, it's just a click bait.

2026-01-28 • via Nuitee
L
Laura • solo_traveller • ca
8
2026-01-26 • via Nuitee
M
Matthew • couple • us
10
Gladstone nails all the details to make it truly memorable.
Pros:

Very cool vibe all around. Staff does excellent job curating a great experience for the guests. Hotel is conveniently located near eclectic shops and dining options. The location is also great to avoid the traffic nightmare that exists in the city center. The restaurant has some fantastic food. Cassette is a nice chill vibe for a night cap. When a place nails all the details you know it is something special.

2026-01-26 • via Nuitee
C
catherine • couple • ca
9
Agréable et confortable
Pros:

L’ambiance et les oeuvres affichées, le raffinement et l’attention portés aux details sans en faire trop

Cons:

Le bruit extrême fort de la ventilation dans la chambre

2026-01-25 • via Nuitee
A
Anuj • family_with_children • ca
10
Pros:

Lovely historical property with a modern feel!

2026-01-24 • via Nuitee
M
McConachie • solo_traveller • ca
8
2026-01-24 • via Nuitee
L
Leslie • couple • ca
9
2026-01-22 • via Nuitee
A
Andrea • couple • ca
10
2026-01-22 • via Nuitee
K
kellitaylor23 • Family • Vancouver, British Columbia
10
Perfect Stay for a Family Wedding!
Pros:

We stayed at The Gladstone House for a family wedding and couldn’t have asked for a better experience. From start to finish, it was a truly memorable weekend stay.

The hotel itself is beautiful—classic boutique charm with thoughtful artistic details that make every space feel intentional and unique. Our room was comfortable, clean, and well-designed, with everything we needed for a relaxed and enjoyable stay.

What really stood out was how ideal the Gladstone was for a wedding weekend. Having family and guests staying in the same hotel made everything feel easy, connected, and special. The staff were warm, accommodating, and genuinely welcoming, which greatly enhanced the overall experience.

The location is also fantastic—central, walkable, and close to great food, shops, and Toronto energy, while still feeling cozy and intimate.

If you’re looking for a boutique hotel with personality, excellent service, and a perfect setting for a wedding or family gathering, I would absolutely recommend the Gladstone. We would happily stay here again.

2026-01-21 • via Tripadvisor
M
Martine • couple • ca
9
Beau petit séjour à Toronto
Pros:

Bon emplacement, l’hotel a du cachet, le personnel est très aimable.

Cons:

Chambre bien équipée mais il faudrait savoir où trouver les peignoirs et le sèche cheveux.

2026-01-21 • via Nuitee
C
Casey • solo_traveller • kh
1
During my stay, the heating didn't work and I was literally freezing.
Cons:

The heating system didn't work and it was painfully cold. The helpless staff offered me an extra blanket. Although there is a thermostat which controls temperature and fan speed, in fact, it has no control of the temperature or fan. The temperature was absolutely freezing and there was a strong fan blowing directly at the bed, making it impossible to sleep. Even when I tried to completely turn off the thermostat, the fan continued to blow regardless. Exhausted from traveling, I took a taxi to Walmart to buy a small heater, which saved my life. The room is modern, with large windows all of which are absolutely filthy on the outside, ruining the appeal of the room or view. I had to fix the toilet chain a few times. Nicely designed hotel, but these little things ruined it.

2026-01-20 • via Nuitee
K
Krista • extended_group • ca
1
Cons:

There was a wedding. This caused us not to be able to access room service or the bar which we planned on using for the night. Air conditioner broke. For the money I paid - and being forced to find somewhere else to eat and get a drink
- it was ridiculous.

2026-01-19 • via Nuitee
S
Sydnee • couple • ca
10
2026-01-19 • via Nuitee
V
Vivian • couple • ca
10
Pros:

Amazing stay and staff! The location is perfect Ana rooms are very nice! Highly recommend!

2026-01-19 • via Nuitee
G
GONÇALO • solo_traveller • pt
7
2026-01-19 • via Nuitee
F
Flavio • couple • it
9
2026-01-19 • via Nuitee