Gladstone House

Hotels
8.8 (1245 reviews)
1214 Queen Street West , Toronto , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Unique historical charm
Good food and beverage options
Cons:
Noise from the street
Some complaints about cleanliness
Small rooms

Categories

Cleanliness
8.31
General sentiment indicates some concerns about cleanliness, but overall decent for the hotel.
Service
9.08
Staff was friendly and helpful, contributing positively to the stay.
Location
9.12
Location is frequently praised for convenience and access to attractions.
Room Quality
8.67
Rooms are described as cozy and functional, though some found them small.
Amenities
8.8
Amenities like the library and on-site café were well-received.
Value for Money
8.56
Generally perceived as good value considering the unique offerings.
Food and Beverage
9.01
Food and drink options were highlighted positively by multiple reviews.
Overall Experience
8.88
Overall positive sentiment, with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 10:54

Property Description

Artistic Boutique Experience
Located in Toronto's art and design district, the Gladstone House offers 55 artist-designed guest rooms, each uniquely decorated to reflect the property's style and ambiance.

Culinary and Entertainment Delights
Enjoy complimentary morning coffee, karaoke nights at the Melody Bar, and bistro-style meals at Gladstone House Bistro & Bar, open for breakfast, lunch, and dinner daily.

Cultural Hub in the City
Immerse yourself in the vibrant neighborhood surroundings, including nearby stores, restaurants, and cafes. Explore the hotel's 3 on-site art galleries, adding to its social and cultural allure.

Experience a stay like no other at the Gladstone House – where art, entertainment, and culinary experiences blend seamlessly.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Parking garage requires fob access from 10pm to 6am (front desk provide this during check-in)

Due to the on-site bar, guests may experience some noise during their stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs CAD 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 1245 reviews
Cleanliness: 8.31
Service: 9.08
Location: 9.12
Room Quality: 8.67
Amenities: 8.8
Value for Money: 8.56
Food and Beverage: 9.01
Overall Experience: 8.88
R
Riitta solo_traveller fi
10
10/10
Pros:

Ystävällinen henkilökunta, oma ravintola, rauhallinen huone

2026-06-04 via Nuitee
K
karencF3845EC Business
10
Home away from home
Pros:

I stay at the Gladstone frequently as hq is in Toronto for my company. I am on the road almost every week. I enjoy staying at the hotel as it is a home away from home, room is cozy and modern, each floor has a fun space, the restaurant has excellent food and coffee, and it is close to everything in Toronto. Hands down - the staff are what makes the experience. Friendly, helpful, willing to accomodate a request at any time. It really is more like an experience rather than a place to sleep.

2026-06-03 via Tripadvisor
J
Jürgen couple de
9
2026-06-01 via Nuitee
J
Jonas couple se
9
A classic hotel very nicely transformed to a boutique hotel
Pros:

Very nicely renovated classic hotel. Excellent beds. Super nice staff. A bit far from the central parts, but the local neighborhood is very nice with many good bars and restaurants. The hotel have a helpful leaflet with recommendations. The wine bar Piquette on Queen Street is fantastic! :)

Cons:

-

2026-06-01 via Nuitee
B
Brian couple ca
8
Pros:

Beautifully renovated old building with some quirky historic features. Very handy to public transportation. Staff was exceptional. Very pleasant and helpful. Breakfast was very good.

2026-05-30 via Nuitee
A
AMIRA solo_traveller ca
4
We are in year 2026 and not in 1955, the hotel is clean and upgraded but windows are still from year 1950. As we are pay
Pros:

It is central

Cons:

We did not sleep the whole night as the windows are not double glazed and since we are on the Main Street. The hotel is historic and nice to visit but we are in year 2026 the minimum thing to do is to upgrade the windows to double glazed instead of hearing everything on the street as if is inside your room.You can imagine the noise of tram, cars, ambulance, garbage camions passing by all night as if they are inside the room.

2026-05-30 via Nuitee
M
Mike couple us
10
Lovely. Loved it. All of it
Pros:

The staff were all so kind

2026-05-28 via Nuitee
J
John couple us
10
2026-05-26 via Nuitee
J
Jack solo_traveller ie
10
2026-05-25 via Nuitee
R
Robin couple nl
9
Top locatie met goede kamers en bedden.
Pros:

Leuke locatie in Toronto met een mooie oude lift in het gebouw. Kamers zijn ruim en de bedden zijn heerlijk. Tegen betaling kan je ontbijten wat overigens een aanrader is, want dat is erg goed. Personeel was heel behulpzaam en zeer vriendelijk.

Cons:

Je hoort de tram en iedereen die langs het gebouwd komt heel goed. Als dit niet zo zou zijn dan was het een perfect verblijf geweest.

2026-05-25 via Nuitee
C
Chandra couple ca
7
Pros:

Location was perfect

Cons:

There was no place to put suit cases, had to have them in the floor. No coffee or creamer

2026-05-25 via Nuitee
N
Nicola solo_traveller ca
9
2026-05-24 via Nuitee
A
Anastasiia solo_traveller ca
10
2026-05-21 via Nuitee
T
Theresa solo_traveller us
10
Exceptional stay
Pros:

Really appreciated the coffee maker in room. Staff was friendly & hotel was very secure. I would definitely stay again.

2026-05-19 via Nuitee
S
Shawna couple ca
7
2026-05-16 via Nuitee
L
Lyne couple ca
9
Met my expectations
Pros:

Very fun place, clean and nice people

2026-05-14 via Nuitee
J
Jocelyn family_with_children us
10
Long
Pros:

Beautiful!!
The staff was anaz

Cons:

Everything was gorgeous

2026-05-06 via Nuitee
O
Osborne couple gb
10
2026-05-04 via Nuitee
H
Hetherington solo_traveller ca
8
Pros:

Decor

Cons:

No fridge in room

2026-05-04 via Nuitee
E
Eve couple ca
10
48h dans un beau quartier!
Pros:

Proximité des activités choisies
Bel immeuble

2026-05-01 via Nuitee