Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Convenient location
Cons:
Room noise
Cleanliness issues
Service on arrival

Categories

Cleanliness
7.06
Issues reported with mold and odors in the room.
Service
9.53
The manager was proactive and attentive to guest needs.
Location
9.07
Conveniently located near Milano Centrale.
Room Quality
7.52
Some rooms noisy and conditions vary; received a larger room.
Amenities
9.05
Standard quality for this hotel tier.
Value for Money
9.01
Overall satisfaction reflects good value.
Food and Beverage
9.06
Breakfast had good variety and quality.
Overall Experience
8.53
Mixed experience due to arrival issues, but the follow-up was strong.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 13:56

Property Description

Convenient Location near Milano Centrale Train Station
Hotel Bernina offers easy access to public transport and is just a few metro stops away from Milan Cathedral. Perfect for exploring the city!

Comfortable Rooms with Modern Amenities
Enjoy bright rooms with WiFi, flat-screen TV, and minibar. Relax on parquet floors and make use of the convenient room service during your stay.

Delicious Breakfast and 24-Hour Reception
Start your day with a varied breakfast buffet and unwind at the bar in the evening. With a reception that never closes, we are always here to assist you.

Ready to experience the best of Milan? Book your stay at Hotel Bernina now!

Important information:

In case of early departure, you must pay the total amount of the originally booked nights.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Location

Guest Reviews

8.6
Based on 3491 reviews
Cleanliness: 7.06
Service: 9.53
Location: 9.07
Room Quality: 7.52
Amenities: 9.05
Value for Money: 9.01
Food and Beverage: 9.06
Overall Experience: 8.53
E
Erin • extended_group • us
8
Good overall especially for the price and location.
Pros:

Location was good: close to train station, easily walkable to city center/Duomo area. The hotel was cute with good breakfast and friendly staff!

Cons:

Beds were incredibly uncomfortable. A/C did not work.

2026-10-31 • via Nuitee
E
Evandro • solo_traveller • br
9
Hotel ótimo custo benefício
Pros:

Localização muito próxima da estação central de trem e ótimas opções de restaurante

Cons:

Atendeu as expectativas o quarto é pequeno mas atendeu o que esperava para conhecer Milão

2026-10-31 • via Nuitee
R
Rodríguez • solo_traveller • ar
3
No vale 160 usd la noche, definitivamente
Pros:

La ubicación es conveniente si uno tiene que tomar el tren todos los días, pero de noche flojas las caritas en la zona

Cons:

Muy ruidoso! Estuve 7 noches y no hubo una en la que el escándalo del pasillo y las habitaciones no me despertara. El desayuno meh y la WiFi no funcionó ni un solo día. Además la calefacción estaba altísima y no se podía regular. La habitación pequeña además de ruidosa

2026-10-30 • via Nuitee
M
Maria • family_with_children • it
8
Pros:

Ottima posizione e ottima colazione

Cons:

Camera un po' rumorosa

2026-10-30 • via Nuitee
M
Miriam • family_with_children • cz
4
Not worth the money, rooms outdated and cold
Pros:

Breakfast was great, very nice lady serving coffee. A lot of options to choose from.
Location was good, close to the main train station and metro. Many restaurants nearby.
Room was outdated, but was clean. Got new towels every day, house keeping did a good job.
There is an elavator available.

Cons:

The room was very outdated , ugly and cold. We wanted to use the AC for heating but could not switch it to heating mode, when we asked the receptionist, I was told they cannot turn the heating mode on , because the heating system is not turned on in the entire city of Milan, what a ridiculous lie. Obviously AC has nothing to do with the city heating. At least we were gven extra blankets, which smelled fresh and clean.
The shower had very poor water pressure and the water flow was very poor and thin. The toilet valve was broken.
Wifi was slow.

2026-10-29 • via Nuitee
A
Anna • solo_traveller • pl
9
2026-10-29 • via Nuitee
C
Cornelia • solo_traveller • de
7
Eine durchaus preiswürdige und zentrale Unterkunft im schönen Mailand.
Pros:

Kleines Hotel in unmittelbarer und ruhiger Lage zum Hauptbahnhof Milano Centrale. Die Innenstadt ist ca. 30 Minuten zu Fuß entfernt. Öffentliche Verkehrsanbindung vor der Hoteltür. Das Frühstücksbüffet ist recht groß mit viel Süßem u. Herzhaftem. Es gibt sehr leckeren Käse vom Laib. Die Lobby des Hotels ist sehr schön gestaltet - da hat sich jemand wirklich Gedanken gemacht.

Cons:

Das Zimmer war ok, bis auf die Schnacken, die mich nachts abhielten, einen entspannten Schlaf zu finden. Die Bestellung eines 2. Latte Macchiato zum Frühstück löste große Aufregung aus. Keine Ahnung, warum.

2026-10-29 • via Nuitee
J
joseph(Noyal) • solo_traveller • it
8
2026-10-29 • via Nuitee
M
Mandi • couple • gb
4
Disappointing
Pros:

Great location near the station. Room was clean and spacious.

Cons:

No lighting in the courtyard where the room was located. Made it difficult to see numbers and locate room. Coffee making facilities not useable as the pins on the kettle plug much wider than the plug socket. Shower door pushed in the wrong way so unable to shower on day one. When I reported to reception they said I must have broken it and now they had to remove the strips to fix. When I tried to explain how I found it he just said it was not like that you have pushed it in. If I had made a mistake I would have no hesitation in explaining. Being accused of lying really ruined the stay.

2026-10-29 • via Nuitee
A
Andreas • couple • de
8
2026-10-28 • via Nuitee
E
Enricomaria • solo_traveller • ch
8
Pros:

Great location, friendly and available staff.

2026-10-27 • via Nuitee
V
Victor • solo_traveller • mt
7
The hotel is well located, quite and clean, the bathroom is extremely small which render it uncfor.
Pros:

Location

Cons:

very small bathroom

2026-10-26 • via Nuitee
E
Elena • family_with_children • ru
9
Pros:

Персонал, завтраки, месторасположение

Cons:

Как уже писали выше, шумоизоляция от внутреннего шума отсутствует, слышно все. Внешний шум практически не беспокоит, улица не шумная. Но мы этот нюанс знали и были к нему готовы.

2026-10-26 • via Nuitee
M
Maxine • couple • gb
7
Excellent location for the main train station.
Pros:

Close to station and quiet for city. Comfortable beds.

2026-10-24 • via Nuitee
B
Barbara • solo_traveller • gb
8
Brief but welcome overnight stay.
Pros:

Very convenient for station. Welcoming staff even though I arrived quite late. Pleased to have tea and coffee available in my bedroom

Cons:

All good

2026-10-22 • via Nuitee
D
Dominique • solo_traveller • fr
6
2026-10-22 • via Nuitee
B
Birgitta • solo_traveller • se
9
Mycket bra, centralt hotell!
2026-10-21 • via Nuitee
K
Katharina • couple • ch
8
Pros:

Die Lage ist gut. Das Frühstück hervorragend. Das Doppelzimmer etwas klein für 2 Personen. Alles in allem jedoch ein gutes Hotel.

2026-10-19 • via Nuitee
B
Brian • solo_traveller • it
7
Pros:

Location

2026-10-19 • via Nuitee
S
Sami • family_with_children • de
7
Pros:

Good staff

Cons:

Good food

2026-10-18 • via Nuitee