Hotel Cappello D'Oro, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.9 (5240 reviews)
Viale Papa Giovanni XXIII 12 , Bergamo , it

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Bathroom issues
Dinner menu needs improvement

Categories

Cleanliness
8.56
Most reviews indicate cleanliness was good, but some mention issues with bathrooms.
Service
9.53
Staff are consistently described as very helpful and kind.
Location
9.37
Numerous reviews praise the hotel's excellent location.
Room Quality
8.32
Some rooms noted as comfortable, but there are mentions of outdated bathrooms.
Amenities
8.85
Amenities were generally well-received, though some specific features need improvement.
Value for Money
8.91
Most guests felt the price was fair given the location and service.
Food and Beverage
8.56
Breakfast was well-received, but dinner options in the bistro could improve.
Overall Experience
9.13
Overall, guests reported a very enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:17

Property Description

Modern Rooms with Convenient Amenities

Hotel Cappello D'Oro, BW Signature Collection in Bergamo Bassa offers air-conditioned rooms with free Wi-Fi, LCD TV, minibar, and tea/coffee facilities. The modern design ensures a comfortable stay.

Wellness Facilities and 24-hour Gym

Guests can unwind in the sauna, stay active in the 24-hour gym, or utilize the internet point with a printer. The hotel's dedication to guest well-being is evident in these facilities.

Prime Location with Easy Access

Conveniently located near the cable car to the historic center, bus stop to Orio al Serio Airport, and Bergamo Train Station, Hotel Cappello D'Oro ensures a seamless travel experience. Book now for a memorable stay!

Important information:

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Please note that air conditioning is available from 15 April until 15 October.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per stay when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 5240 reviews
Cleanliness: 8.56
Service: 9.53
Location: 9.37
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.91
Food and Beverage: 8.56
Overall Experience: 9.13
M
Michel • couple • de
7
Lage ok - für Gäste mit Auto eher nein
Pros:

Gute Lage

Cons:

Für Gäste mit Auto eher ungünstig: keine Möglichkeit die karre zu entladen

2026-07-11 • via Nuitee
T
Tracy • family_with_children • ie
9
Great location. Helpful Staff . Lovely rooms
Pros:

Helpful Staff , Great Location

2026-07-11 • via Nuitee
M
Maurizio • couple • au
10
Perfetto
Pros:

The most central of locations. Funicula to the Citta Alta in walking distance. Via Settembre shopping strip a block away. Lots of shops and trattoria’s at your door. The property is a historicl building, well serviced and comfortable. Staff speak english and are very kind.

Cons:

Thin walls and ceiling.

2026-07-11 • via Nuitee
M
Maurizio • couple • au
10
Bello Bergamo
Pros:

The most central of locations. Great spot for a three day stay in beautiful Bergamo. The hotel is well serviced with everything you need. We also visited Lago Iseo, a 50 minute ferry ride away and equally beautiful.

Cons:

The walls are pretty thin so you can hear some noise through the walls and ceiling.

2026-07-10 • via Nuitee
A
ANA PILAR • family_with_children • es
10
Muy buena ubicación y muy limpio!
Pros:

La ubicación y las habitaciones reformadas tan nuevas y limpias.

Cons:

Quizá para una noche el precio es algo caro sobre todo porque mi hija pagó por una cama y en realidad es como un diván que no es un colchón y era duro como una tabla para dormir. También me pareció excesivo el precio de 20€pp para desayunar, finalmente no lo contratamos y desayunamos al lado por 18€ los tres.

2026-07-10 • via Nuitee
M
Michelle • family_with_children • gb
10
Great location for our stay on Bergamo
Pros:

Great central location, friendly and helpful staff, lovely room and great breakfast

Cons:

Nothing

2026-07-10 • via Nuitee
S
SARA • solo_traveller • es
10
2026-07-10 • via Nuitee
K
Konstantin • solo_traveller • bg
9
Pros:

The location is great, walking distance to everywhere. Very convenient to reach from/to airport.

Cons:

It was humid in the room.

2026-07-10 • via Nuitee
A
Aleksandr • extended_group • ru
10
Pros:

Отличный отель, идеально для посещения Бергамо.

Cons:

Нет такого

2026-07-10 • via Nuitee
I
IGNACIO • solo_traveller • es
10
2026-07-10 • via Nuitee
U
Uxue • couple • es
10
2026-07-09 • via Nuitee
A
Ahmet Ozgun • couple • tr
10
2026-07-09 • via Nuitee
U
uri • family_with_children • il
8
2026-07-09 • via Nuitee
M
Marie • couple • pt
10
Um oásis de paz em Bergamo
Pros:

Tudo, desde a gentileza das pessoas ao conforto do quarto, a abundância do pequeno almoço , a localização central, o isolamento dos quartos ( dormi uma noite inteira muito descansada). Recomendo vivamente !

Cons:

De não poder ficar lá mais tempo 😜

2026-07-09 • via Nuitee
A
Andrei • solo_traveller • dk
9
2026-07-09 • via Nuitee
A
AJ • solo_traveller • nl
10
Comfortabel stay, definitely recommend
Pros:

Great hotel with comfy beds. It’s well maintained and the staff is friendly

2026-07-09 • via Nuitee
M
Marcin • couple • pl
6
2026-07-09 • via Nuitee
A
Annika • couple • fi
9
Erinomainen hotelli hyvällä sijainnilla, asiakaspalvelulla ja aamupalalla.
Pros:

Aamiainen oli hyvä ja melko monipuolinen. Ilmastointi oli todella hyvä huoneessa mutta hieman kovaääninen. Henkilökunta oli ystävällinen ja kommunikointi sujui hyvin. Sijainti keskellä palveluita mutta ei silti meluisa.

Cons:

Suihkussa piti odottaa välillä melko pitkään lämmintä vettä mutta ei sekään hirveästi harmittanut.

2026-07-08 • via Nuitee
L
Luigi • couple • ca
7
They facilities could be improved.
Pros:

The location and accessibility

Cons:

The AC on the upper floors were not very good. It seems they have some sort of economical setting for the HVAC that shuts it down at night. Not very good during a heat wave

2026-07-08 • via Nuitee
T
Timo • solo_traveller • fi
8
2026-07-07 • via Nuitee