Hotel Cappello D'Oro, BW Signature Collection

Hotels
•
BW Signature Collection by Best Western
8.9 (4911 reviews)
Viale Papa Giovanni XXIII 12 , Bergamo , it

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Bathroom issues
Dinner menu needs improvement

Categories

Cleanliness
8.56
Most reviews indicate cleanliness was good, but some mention issues with bathrooms.
Service
9.53
Staff are consistently described as very helpful and kind.
Location
9.37
Numerous reviews praise the hotel's excellent location.
Room Quality
8.32
Some rooms noted as comfortable, but there are mentions of outdated bathrooms.
Amenities
8.85
Amenities were generally well-received, though some specific features need improvement.
Value for Money
8.91
Most guests felt the price was fair given the location and service.
Food and Beverage
8.56
Breakfast was well-received, but dinner options in the bistro could improve.
Overall Experience
9.13
Overall, guests reported a very enjoyable stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:17

Property Description

Modern Rooms with Convenient Amenities

Hotel Cappello D'Oro, BW Signature Collection in Bergamo Bassa offers air-conditioned rooms with free Wi-Fi, LCD TV, minibar, and tea/coffee facilities. The modern design ensures a comfortable stay.

Wellness Facilities and 24-hour Gym

Guests can unwind in the sauna, stay active in the 24-hour gym, or utilize the internet point with a printer. The hotel's dedication to guest well-being is evident in these facilities.

Prime Location with Easy Access

Conveniently located near the cable car to the historic center, bus stop to Orio al Serio Airport, and Bergamo Train Station, Hotel Cappello D'Oro ensures a seamless travel experience. Book now for a memorable stay!

Important information:

When booking a Non-Refundable Rate, please make sure that the name on the credit card used for the booking corresponds to the guest staying at the property. Otherwise, a third-party authorization by the cardholder must be submitted when booking. Please note that the credit card used for the booking must be shown at check-in.

Please note that air conditioning is available from 15 April until 15 October.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGY

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 15 per person per stay when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 4911 reviews
Cleanliness: 8.56
Service: 9.53
Location: 9.37
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.91
Food and Beverage: 8.56
Overall Experience: 9.13
E
Elizabeth • family_with_children • gb
10
2026-05-09 • via Nuitee
M
Marta • solo_traveller • pl
10
Pros:

Super lokalizacja blisko do przystanku autobusowego na lotnisko, do citta alta oraz na dworzec kolejowy. Super widoki po wyjściu z hotelu. Personel miły, sniadania zróżnicowane jak na standardy włoskie, byly jajecznica, sery, szynki nie tylko słodkości. Zestawy kosmetyków dodawane codziennie, kapcie, szlafrok, dwie poduszki jedna miękka druga twardsza, lodówka, czajnik, kawy i herbaty. Polecam.

Cons:

Brak

2026-05-09 • via Nuitee
J
jahre • solo_traveller • no
9
Et flott hotel i sentrum nedenfor gamlebyen 15 minutter til flyplassen.
Pros:

Et supert hotel med nydelige omgivelser i resepsjonsområdet og bar/restaurant/frokostsal.

Cons:

Intet spesielt å mislike.

2026-05-09 • via Nuitee
S
Susanne • solo_traveller • at
9
2026-05-09 • via Nuitee
E
Ewelina • couple • pl
10
2026-05-08 • via Nuitee
W
Walter oscar • solo_traveller • ar
7
Pros:

Excelente ubicación, muy buena atención .

Cons:

Lo ruidosa de la habitación, escuchaba roncar al vecino y los buses parecían andar el habitacion.

2026-05-08 • via Nuitee
D
Darina • couple • bg
10
Excellent!
2026-05-08 • via Nuitee
H
Hilal • couple • nl
10
Pros:

Top

2026-05-07 • via Nuitee
T
Tim • couple • gb
10
Practically perfect and would definitely stay there again
Pros:

We received an upgrade on arrival to a deluxe room and it was large, very comfortable and had everything we needed for a lovely stay. The sound proofing was excellent (despite being on a very busy main road), the shower was powerful, the bed huge and the staff very helpful. Great position too in the centre of town.

Cons:

Being charged 3 euros for a cup of milk to supplement the 2 little uht pots included in the room's tea/coffee making facilities!

2026-05-07 • via Nuitee
L
Liudmila • couple • ru
10
Pros:

Отель очень понравился! 1) Прекрасное расположение,центр города,напротив входа в отель остановка автобуса номер 1, который идет в аэропорт и из аэропорта,остановка называется Porta Nuova ,это очень удобно,если у вас позднее заселение. Рядом ж/д вокзал -одна остановка на автобусе или 10 мин неспешным шагом. 2) круглосуточная стойка регистрации,доброжелательный персонал. Большое спасибо Мартине за внимание! 3) в номере очень комфортно,есть чайник и пакетики чая и кофе,вода в небольших бутылочках была в баре,но ,наверное ,платно. Большая ванная комната,есть халаты и тапочки, прекрасное постельное белье .4) Очень хороший завтрак-мясные и сырные нарезки, омлет не из яичного порошка, овощи-перец,помидоры,огурцы . Разнообразная выпечки . Особо порадовал большой ассортимент фруктов в апреле месяце - дыня,клубника,виноград,ананас,киви и конечно яблоки,апельсины, бананы…Йогурты,орехи,мюсли…всего все в достатке и в любое время. Мы остались очень довольны проживанием в этом отеле! Рекомендуем!

2026-05-07 • via Nuitee
K
Kristina • extended_group • lt
9
2026-05-06 • via Nuitee
D
Damir Roje • solo_traveller • hr
9
2026-05-05 • via Nuitee
G
Grzegorz • couple • pl
10
2026-05-05 • via Nuitee
G
Gabriella • solo_traveller • hu
10
2026-05-05 • via Nuitee
C
Christel Maria • couple • no
8
2026-05-05 • via Nuitee
K
Katarina • couple • si
8
Korekten hotel!
Pros:

Lokacija 10 minut do žičnice, parking (plačljiv seveda), upgrade sobe, korekten zajtrk, prijazno osebje.

Cons:

Nič zares glede na zapravljen denar.

2026-05-04 • via Nuitee
P
Pilar • solo_traveller • es
10
Muy recomendable.
Pros:

Todo el personal del hotel fueron muy amables y atentas. limpieza, las camas muy cómodas. Estuvimos muy a gusto en general, desayuno muy variado, céntrico, justo enfrente tienes los autobuses que te llevan a Citta Alta y al aeropuerto.
Sin duda volveremos a repetir.

Cons:

No puedo decir nada negativo.

2026-05-04 • via Nuitee
M
Magda • couple • pl
8
2026-05-04 • via Nuitee
M
Mariusz • couple • pl
10
Polecam hotel
Pros:

Bardzo czysty, ładny hotel, przemiła, pomocna obsługa w recepcji. Położenie hotelu jest jego dużym atutem, odległość od dworca kolejowego 7 min piechotą, przystanek autobusowy przy hotelu, bary, restauracje, pizzernie, sklepy.

Cons:

Brak

2026-05-04 • via Nuitee
H
Heidi • extended_group • no
8
2026-05-03 • via Nuitee