Hotel Excelsior San Marco

Hotels
8.9 (10428 reviews)
Piazzale della Repubblica 6 , Bergamo , it

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
Non-smoking throughout
Shared lounge/TV area
Fruits
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Good breakfast options
Cons:
Need for room updates
Small shower size
Paid parking and no EV charging stations

Categories

Cleanliness
8.81
Rooms were clean and comfortable, but some noted needed updates and issues with soundproofing.
Service
9.28
Staff were described as friendly and accommodating across multiple reviews.
Location
9.32
Position is central and ideal for exploring the city, frequently highlighted in reviews.
Room Quality
8.27
Rooms comfortable but some mentioned they needed updating.
Amenities
8.8
Basic amenities provided; the breakfast was rated positively, but there were some complaints about the size of the shower.
Value for Money
8.76
Standard quality for this hotel tier, with some mentioning higher prices for parking.
Food and Beverage
8.81
Breakfast was generally praised as good and plentiful.
Overall Experience
9.18
Overall experience was positive with a strong likelihood of return visits mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:48

Property Description

Rooftop Restaurant with Panoramic Views
Hotel Excelsior San Marco offers a unique dining experience at its rooftop restaurant, providing breathtaking panoramic views across Bergamo. Guests can indulge in buffet-style breakfast and savor Italian specialties in this picturesque setting.

Modern Amenities and Comfortable Rooms
Each room at the hotel is equipped with modern conveniences such as an LCD TV with Sky Vision Gold, a minibar, and air conditioning for a comfortable stay. The private bathrooms come with a hairdryer and slippers, ensuring guests have everything they need for a relaxing stay.

Convenient Location and Facilities
Located in Bergamo's central square, Piazza della Repubblica, the hotel is just a short walk from the main shopping area and the cable car to Bergamo Alta. With free WiFi, a gym, and a large outdoor private parking, Hotel Excelsior San Marco provides both convenience and luxury for its guests.

Book your stay now at Hotel Excelsior San Marco for a memorable experience in Bergamo!

Important information:

The restaurant should be reserved in advance. Reservations are accepted from the 7th day before check-in. Please note that the rooftop restaurant does not have an outdoor dining area.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BGY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 10428 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
I
Ina • solo_traveller • de
8
2026-03-21 • via Nuitee
G
Giovanni Maria • couple • it
9
2026-03-21 • via Nuitee
J
Jose Francisco Ramon • couple • es
8
2026-03-21 • via Nuitee
E
Evtimova • couple • bg
10
2026-03-21 • via Nuitee
P
Pirjo • solo_traveller • fi
9
Siisti ja tasokas tulikohta Bergamon kiertelyyn
Pros:

Tasokas hotelli, hyvä sijainti, hiljainen huone, kattavasti gluteenittomia tuotteita aamupalalla

Cons:

Hissit olivat aika hitaita

2026-03-21 • via Nuitee
I
isabelle • couple • fr
10
Pros:

Emplacement idéal pour toutes visites. Parfait sur tout rapport.

2026-03-21 • via Nuitee
L
lukasz • couple • pl
8
Pros:

Lokalizacja

2026-03-21 • via Nuitee
C
CLEIDE CELIA • solo_traveller • pt
10
Pros:

Café da manhã fantastico

2026-03-21 • via Nuitee
N
natàlia • couple • ad
8
2026-03-20 • via Nuitee
M
Maria • couple • es
10
Molt ben situat i molt confortable
Pros:

Esta molt aprop de les parades de bus. I la vista a la Ciutat Alta es espectacular

Cons:

No he trobat res malament

2026-03-20 • via Nuitee
S
Samuli • couple • fi
9
Täydellinen paikka majoittua Bergamossa.
Pros:

Loistava aamiainen ja sijainti ensiluokkainen.

Cons:

Vastaanotto olisi voinut olla hieman iloisempi.

2026-03-20 • via Nuitee
M
Moreno • solo_traveller • it
9
2026-03-20 • via Nuitee
P
Péter • couple • hu
9
2026-03-20 • via Nuitee
M
Miyuki • couple • mt
9
excellent location and service
Pros:

The staffs are very helpful, we forgot to lock our car and security checked inside and informed us. Very helpful. Very good location with the oks city view

Cons:

The sauna was not in this hotel, the next door, another facility.

2026-03-20 • via Nuitee
B
Barbara • extended_group • de
10
Besichtigung von Bergamo und Provinz
Pros:

Frühstück war sehr gut.
Lage zwischen Ober und Unterstadt sehr gut., gute Erreichbarkeit sowohl mit der Seilbahn als auch mit Bus.
Außergewöhnlich hilfreiches Personal.
Unbedingt empfehlenswert!

Cons:

Alles ok.

2026-03-20 • via Nuitee
S
Sandro • solo_traveller • ch
9
2026-03-20 • via Nuitee
Αναστασία • couple • gr
10
2026-03-19 • via Nuitee
W
Wayne • couple • us
8
Enjoyed my stall
Pros:

Great location

Cons:

Parking expensive. Room just little small. I couldn’t open closet doors all the way

2026-03-19 • via Nuitee
Z
Zsanett • couple • hu
10
2026-03-19 • via Nuitee
W
Wimmer-Edlinger • couple • at
9
2026-03-19 • via Nuitee