Hotel Excelsior San Marco

Hotels
8.9 (10428 reviews)
Piazzale della Repubblica 6 , Bergamo , it

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
Non-smoking throughout
Shared lounge/TV area
Fruits
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Good breakfast options
Cons:
Need for room updates
Small shower size
Paid parking and no EV charging stations

Categories

Cleanliness
8.81
Rooms were clean and comfortable, but some noted needed updates and issues with soundproofing.
Service
9.28
Staff were described as friendly and accommodating across multiple reviews.
Location
9.32
Position is central and ideal for exploring the city, frequently highlighted in reviews.
Room Quality
8.27
Rooms comfortable but some mentioned they needed updating.
Amenities
8.8
Basic amenities provided; the breakfast was rated positively, but there were some complaints about the size of the shower.
Value for Money
8.76
Standard quality for this hotel tier, with some mentioning higher prices for parking.
Food and Beverage
8.81
Breakfast was generally praised as good and plentiful.
Overall Experience
9.18
Overall experience was positive with a strong likelihood of return visits mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:48

Property Description

Rooftop Restaurant with Panoramic Views
Hotel Excelsior San Marco offers a unique dining experience at its rooftop restaurant, providing breathtaking panoramic views across Bergamo. Guests can indulge in buffet-style breakfast and savor Italian specialties in this picturesque setting.

Modern Amenities and Comfortable Rooms
Each room at the hotel is equipped with modern conveniences such as an LCD TV with Sky Vision Gold, a minibar, and air conditioning for a comfortable stay. The private bathrooms come with a hairdryer and slippers, ensuring guests have everything they need for a relaxing stay.

Convenient Location and Facilities
Located in Bergamo's central square, Piazza della Repubblica, the hotel is just a short walk from the main shopping area and the cable car to Bergamo Alta. With free WiFi, a gym, and a large outdoor private parking, Hotel Excelsior San Marco provides both convenience and luxury for its guests.

Book your stay now at Hotel Excelsior San Marco for a memorable experience in Bergamo!

Important information:

The restaurant should be reserved in advance. Reservations are accepted from the 7th day before check-in. Please note that the rooftop restaurant does not have an outdoor dining area.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BGY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 10428 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
P
P • couple • pl
9
Pros:

Bardzo dobre śniadanie. Super lokalizacja

Cons:

W nocy trochę było słychać ulice

2026-03-07 • via Nuitee
B
Benedetta • couple • it
10
2026-03-07 • via Nuitee
E
Eric • solo_traveller • de
8
Gut für einen Kurzaufenthalt
Pros:

Super zentrale Lage, von wo man überall schnell hinkommt.
Das Zimmer war groß mit einem gemütlichen Bett. Das Frühstück sehr gut, bei großer Auswahl.

Cons:

Das Zimmer war mit einer Tür zum Nachbarzimmer getrennt, wodurch es sehr hellhörig war und man morgens von den Nachbarn durch lautes Gerede und Fön geweckt wurde.
Der Parkplatz war mit 25 Euro pro Nacht sehr teurer.

2026-03-07 • via Nuitee
M
Marina • couple • fi
10
Удобная,комфортная,чистая.Шикарный персонал,обслуживание.Рекомендую ресторан на крыше с красивой террасой и видом на ст
Pros:

Очень удобная и комфортная гостиница.Шикарное расположения,добираться очень легко на автобусе 1.

Cons:

Все понравилось

2026-03-06 • via Nuitee
M
Martynas • couple • lt
10
2026-03-06 • via Nuitee
S
SHAHAF • couple • il
9
2026-03-06 • via Nuitee
L
Luciaesse • solo_traveller • it
9
Pros:

Posizione top, vicino alla funicolare per la città Alta. Colazione abbondante e varia, staff super accogliente e disponibile.

2026-03-06 • via Nuitee
M
Mónica • couple • es
10
Excepcional, personal amable i facilitador, esmorzar fabulós
Pros:

Tot
Hotel excepcional
Personal amable i facilitador
Habitació acollidora i molt moderna, amb totes les necessitats
Esmorzar fabulós
Ens van permetre deixar el cotxe al parquing després de la nostra sortida, fins l’hora d’anar a l’aeroport, sense cost addicional

Cons:

Tot perfecte!

2026-03-06 • via Nuitee
J
Juan Antonio • family_with_children • es
9
Perfecto para visitar Bergamo
Pros:

La ubicación y las vistas de la habitación

2026-03-06 • via Nuitee
R
Robert • family_with_children • pl
10
2026-03-05 • via Nuitee
R
Raymond • couple • mt
10
2026-03-05 • via Nuitee
Y
Yolande • solo_traveller • fr
9
Pros:

Parfait

2026-03-05 • via Nuitee
H
Hajnalka • solo_traveller • hu
9
2026-03-05 • via Nuitee
I
Irene • couple • it
8
Posizione top
Pros:

La posizione è super centrale e vicinissima alla funicolare per andare a Bergamo alta. Colazione buona. Hotel pulito e tenuto bene.

2026-03-05 • via Nuitee
P
PAOLO • couple • it
9
Pros:

Staff colazione e posizione al top.

2026-03-05 • via Nuitee
G
Gustafson • couple • se
9
Bra läge trevligt hotell mitt i Bergamo
Pros:

Läget och hjälpsam personal, stora trevliga rum

Cons:

Dåligt med kontakter för laddning

2026-03-05 • via Nuitee
M
Morin • solo_traveller • fr
10
Pros:

Très bon établissement, très propre, silencieux, personnel très professionnel, petit déjeuner exceptionnel, rien à dire, je recommande

2026-03-04 • via Nuitee
M
Mincheva • couple • bg
10
2026-03-04 • via Nuitee
Z
Zoltán • couple • hu
10
Csodás szállás
Pros:

Remek a szálloda elhelyezkedése, gyalogosan elérhető a modern városközpont és az óvárosba vezető sikló is, sőt a szoba erkélyéről és a reggeliző teremből gyönyörű panoráma nyílik az óvárosra. Számunkra megnyugtató volt, hogy az itt tartózkodásunk alatt végig ráláttunk a hotel előtt parkoló autónkra. A személyzet, különösen a reggeliztető felszolgálók nagyon figyelmesek és kedvesek; a reggeli friss és választékos. Mind a parkolást, mind a csomagok szállítását a személyzet udvarisan intézte. A szoba tiszta, a fürdőszoba kényelmes, elegendő hely van kipakolni. Ár-érték arányban remek.

Szívesen visszatérnénk bármikor, lenyűgöző Bergamo varázsa.

Cons:

-

2026-03-04 • via Nuitee
G
GIOVANNI • solo_traveller • it
7
Pros:

Posizione ottima - Colazione soddisfacente - vista piacevole

Cons:

Hotel vecchio

2026-03-04 • via Nuitee