Hotel Excelsior San Marco

Hotels
8.9 (11588 reviews)
Piazzale della Repubblica 6 , Bergamo , it

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Good breakfast options
Cons:
Need for room updates
Small shower size
Paid parking and no EV charging stations

Categories

Cleanliness
8.81
Rooms were clean and comfortable, but some noted needed updates and issues with soundproofing.
Service
9.28
Staff were described as friendly and accommodating across multiple reviews.
Location
9.32
Position is central and ideal for exploring the city, frequently highlighted in reviews.
Room Quality
8.27
Rooms comfortable but some mentioned they needed updating.
Amenities
8.8
Basic amenities provided; the breakfast was rated positively, but there were some complaints about the size of the shower.
Value for Money
8.76
Standard quality for this hotel tier, with some mentioning higher prices for parking.
Food and Beverage
8.81
Breakfast was generally praised as good and plentiful.
Overall Experience
9.18
Overall experience was positive with a strong likelihood of return visits mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:48

Property Description

Rooftop Restaurant with Panoramic Views
Hotel Excelsior San Marco offers a unique dining experience at its rooftop restaurant, providing breathtaking panoramic views across Bergamo. Guests can indulge in buffet-style breakfast and savor Italian specialties in this picturesque setting.

Modern Amenities and Comfortable Rooms
Each room at the hotel is equipped with modern conveniences such as an LCD TV with Sky Vision Gold, a minibar, and air conditioning for a comfortable stay. The private bathrooms come with a hairdryer and slippers, ensuring guests have everything they need for a relaxing stay.

Convenient Location and Facilities
Located in Bergamo's central square, Piazza della Repubblica, the hotel is just a short walk from the main shopping area and the cable car to Bergamo Alta. With free WiFi, a gym, and a large outdoor private parking, Hotel Excelsior San Marco provides both convenience and luxury for its guests.

Book your stay now at Hotel Excelsior San Marco for a memorable experience in Bergamo!

Important information:

The restaurant should be reserved in advance. Reservations are accepted from the 7th day before check-in. Please note that the rooftop restaurant does not have an outdoor dining area.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BGY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 11588 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
R
Richard • couple • fr
8
Très bon séjour vue magnifique
Pros:

L’emplacement avec une vue magique au pied du funiculaire pour la ville haute

Cons:

La salle de bain vieillotte,pas de double vitrage et l’impossibilité d’aller à sa voiture sans quelqu’un du personnel.

2026-06-27 • via Nuitee
A
Afroditi • solo_traveller • gr
10
2026-06-27 • via Nuitee
A
Anne • solo_traveller • fr
9
2026-06-27 • via Nuitee
L
Lowrie • solo_traveller • gb
6
Ok could do better
Pros:

Location great... small walk to finicular train up to old town

Cons:

Shame rooftop terrace was not open for drinks only would have been good to get a better view of city. No balcony furniture.

2026-06-27 • via Nuitee
J
Jakub • couple • pl
8
Old-school aesthetic, top service
Pros:

A classic hotel in Città Bassa (which is really worth exploring) close to the path to the old town and lower station of funicular. Spacious room with balcony and outstanding view on Città Alta. Very helpful and professional staff.

Cons:

Furnishing is bit old, showers might need renovation.

2026-06-27 • via Nuitee
P
Philippe • couple • fr
9
2026-06-27 • via Nuitee
T
Tordis • couple • no
10
2026-06-26 • via Nuitee
G
George • couple • gr
10
2026-06-26 • via Nuitee
S
STANIMIR • solo_traveller • bg
9
Pros:

Лолацията

Cons:

Нямам забележки

2026-06-26 • via Nuitee
P
Piotr • solo_traveller • nl
8
2026-06-26 • via Nuitee
K
Karolina • couple • pl
8
2026-06-26 • via Nuitee
V
Veli Pekka • solo_traveller • fi
8
2026-06-26 • via Nuitee
C
cinzia • extended_group • it
10
2026-06-25 • via Nuitee
T
Tuomas • solo_traveller • fi
9
2026-06-25 • via Nuitee
S
stephen • couple • gb
9
2026-06-25 • via Nuitee
G
Greta • couple • be
10
Pros:

Het ontbijt was super.Goed gelegen voor zowel het oud gedeelde als de beneden stad.Vriendelijk personeel.Wij lomen zeker terug

Cons:

Niets

2026-06-25 • via Nuitee
M
Marek • family_with_children • pl
8
Good choice, I do recommend!
Pros:

Great location in the middle between train station and Citta Alta, view from the hotel window to Citta Alta, Gluten free breakfast selection for my wife and son with celiac disease.

Cons:

The hotel is rather old so some renovations will come sooner or later. One glass windows do not protect well from outside voices. Nevertheless it was not a problem!

2026-06-25 • via Nuitee
M
Matei • solo_traveller • ro
10
Great location
Pros:

Location, Massimo from reception

Cons:

Breakfast

2026-06-25 • via Nuitee
D
Demetrio • solo_traveller • us
8
Pros:

location

Cons:

breakfast

2026-06-25 • via Nuitee
R
Romuald • couple • pl
9
2026-06-25 • via Nuitee