Hotel Excelsior San Marco

Hotels
8.9 (11899 reviews)
Piazzale della Repubblica 6 , Bergamo , it
+39 035 366111

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Good breakfast options
Cons:
Need for room updates
Small shower size
Paid parking and no EV charging stations

Categories

Cleanliness
8.81
Rooms were clean and comfortable, but some noted needed updates and issues with soundproofing.
Service
9.28
Staff were described as friendly and accommodating across multiple reviews.
Location
9.32
Position is central and ideal for exploring the city, frequently highlighted in reviews.
Room Quality
8.27
Rooms comfortable but some mentioned they needed updating.
Amenities
8.8
Basic amenities provided; the breakfast was rated positively, but there were some complaints about the size of the shower.
Value for Money
8.76
Standard quality for this hotel tier, with some mentioning higher prices for parking.
Food and Beverage
8.81
Breakfast was generally praised as good and plentiful.
Overall Experience
9.18
Overall experience was positive with a strong likelihood of return visits mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:48

Property Description

Rooftop Restaurant with Panoramic Views
Hotel Excelsior San Marco offers a unique dining experience at its rooftop restaurant, providing breathtaking panoramic views across Bergamo. Guests can indulge in buffet-style breakfast and savor Italian specialties in this picturesque setting.

Modern Amenities and Comfortable Rooms
Each room at the hotel is equipped with modern conveniences such as an LCD TV with Sky Vision Gold, a minibar, and air conditioning for a comfortable stay. The private bathrooms come with a hairdryer and slippers, ensuring guests have everything they need for a relaxing stay.

Convenient Location and Facilities
Located in Bergamo's central square, Piazza della Repubblica, the hotel is just a short walk from the main shopping area and the cable car to Bergamo Alta. With free WiFi, a gym, and a large outdoor private parking, Hotel Excelsior San Marco provides both convenience and luxury for its guests.

Book your stay now at Hotel Excelsior San Marco for a memorable experience in Bergamo!

Important information:

The restaurant should be reserved in advance. Reservations are accepted from the 7th day before check-in. Please note that the rooftop restaurant does not have an outdoor dining area.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BGY

Location

Guest Reviews

8.9
Based on 11899 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
D
Daniela • solo_traveller • ro
8
2026-08-08 • via Nuitee
M
Marvzam • solo_traveller • mt
10
2026-08-08 • via Nuitee
T
Tesa • extended_group • es
9
Muy buena experiencia
Pros:

Hotel con una ubicación excelente. Cerca de la estacion del tren y al lado del funicular. El desayuno excelente con mucha opción verano, sin gluten o sin lactosa para las intolerancias. Tiene servicio de parking con personal que te aparca el coche y no tienes que preocuparte más.
Si tuviera piscina sería perfecto.

2026-08-08 • via Nuitee
D
Dieter • solo_traveller • at
10
Pros:

Alles hat gepasst. Super Lage, gepflegtes Zimmer, gutes Frühstück auf der Terasse mit Blick auf die Oberstadt

2026-08-08 • via Nuitee
M
Monika • couple • hu
7
Jó elhelyezkedés, szép kilátás
Pros:

A szobák szépek, fel vannak újítva, felszereltek, gondoskodtak a hűtéséről a nyári melegben. A kilátás tényleg gyönyörű a felső városra.

Cons:

A reggeli nagy csalódás volt. Minden nap pont ugyanaz és nem igazán jó minőségi, a müzliben például avas magvak voltak. Nem volt elég nagy a választék a szállóvendégek számához képest, nem volt elég tálaló asztal, ezért sorba kellett állni az ételért.

2026-08-08 • via Nuitee
E
Evelyn • couple • ch
9
2026-08-08 • via Nuitee
R
raul • couple • es
10
Pros:

Todo. Las instalaciones y toda la habitación, muy moderna y cómoda. El personal muy atento y amable

Cons:

Nada. Toda la estancia ha sido perfecta.

2026-08-08 • via Nuitee
M
Mingeat • solo_traveller • fr
9
Pros:

Très bel hôtel,super accueil , voiturier et les bagages sont déposés jusque dans la chambre le top. Chambre confortable, bien situé, proche du téléphérique.

Cons:

La vue sur la cour et les savons au lieu de gel douche.

2026-08-08 • via Nuitee
Z
Zdrzałek • couple • pl
10
2026-08-08 • via Nuitee
L
Lyne • couple • fr
10
Fabuleux !
Pros:

Tout ! Emplacement, propreté, disponibilité du personnel…

Cons:

Manque un petit restaurant « accessible » …

2026-08-07 • via Nuitee
M
Magdalena • couple • ro
10
Magnific!
Pros:

Este a 3 a oara cand merg la Bergamo si de fiecare data m am cazat aici, totul excelent!
Micul dejun fabulos!

Cons:

Totul minunat!

2026-08-07 • via Nuitee
A
Artur • couple • pl
8
2026-08-07 • via Nuitee
J
Jacek • solo_traveller • pl
10
Pros:

Lokalizacja - blisko dworca i górnego miasta!
Smaczne śniadania, ładny odnowiony pokój nam się trafił. Balkon, klimatyzacja, przyjemna łazienka, bardzo wygodne łóżko.

2026-08-07 • via Nuitee
Y
Yannick • solo_traveller • fr
10
Pros:

L'emplacement

2026-08-07 • via Nuitee
Z
Zrinko • family_with_children • hr
8
vrlo dobro
Pros:

Doručak i lokacija bili su vrlo dobri

Cons:

Nemam posebnih primjedbi

2026-08-07 • via Nuitee
M
Mumtaz • extended_group • fr
7
2026-08-07 • via Nuitee
M
Mateusz • solo_traveller • pl
9
Pros:

Lokalizacja, ładny widok z tarasu na starówkę

Cons:

Uszkodzona suszarka

2026-08-07 • via Nuitee
S
Sybilla • solo_traveller • pl
10
Pros:

Lokalizacja,czystość,bogata oferta śniadaniowa, obsługa

2026-08-07 • via Nuitee
M
Miroslava • couple • bg
9
Pros:

Excellent stay! The location was perfect, the bed was incredibly comfortable, and the staff were very kind.
We also really appreciated the thoughtful breakfast box they offered to prepare for us because we had to leave at 5:00 a.m. and would miss the regular breakfast. It was such a kind gesture.
We would happily stay here again and highly recommend this hotel!

2026-08-07 • via Nuitee
K
Karin • extended_group • nl
8
Mooie locatie!
2026-08-07 • via Nuitee