Hotel Excelsior San Marco

Hotels
8.9 (12236 reviews)
Piazzale della Repubblica 6 , Bergamo , IT
+39 035 366111

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Good breakfast options
Cons:
Need for room updates
Small shower size
Paid parking and no EV charging stations

Categories

Cleanliness
8.81
Rooms were clean and comfortable, but some noted needed updates and issues with soundproofing.
Service
9.28
Staff were described as friendly and accommodating across multiple reviews.
Location
9.32
Position is central and ideal for exploring the city, frequently highlighted in reviews.
Room Quality
8.27
Rooms comfortable but some mentioned they needed updating.
Amenities
8.8
Basic amenities provided; the breakfast was rated positively, but there were some complaints about the size of the shower.
Value for Money
8.76
Standard quality for this hotel tier, with some mentioning higher prices for parking.
Food and Beverage
8.81
Breakfast was generally praised as good and plentiful.
Overall Experience
9.18
Overall experience was positive with a strong likelihood of return visits mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:48

Property Description

Rooftop Restaurant with Panoramic Views
Hotel Excelsior San Marco offers a unique dining experience at its rooftop restaurant, providing breathtaking panoramic views across Bergamo. Guests can indulge in buffet-style breakfast and savor Italian specialties in this picturesque setting.

Modern Amenities and Comfortable Rooms
Each room at the hotel is equipped with modern conveniences such as an LCD TV with Sky Vision Gold, a minibar, and air conditioning for a comfortable stay. The private bathrooms come with a hairdryer and slippers, ensuring guests have everything they need for a relaxing stay.

Convenient Location and Facilities
Located in Bergamo's central square, Piazza della Repubblica, the hotel is just a short walk from the main shopping area and the cable car to Bergamo Alta. With free WiFi, a gym, and a large outdoor private parking, Hotel Excelsior San Marco provides both convenience and luxury for its guests.

Book your stay now at Hotel Excelsior San Marco for a memorable experience in Bergamo!

Important information:

The restaurant should be reserved in advance. Reservations are accepted from the 7th day before check-in. Please note that the rooftop restaurant does not have an outdoor dining area.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BGY

Location

Guest Reviews

8.9
Based on 12236 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
G
giuliana • solo_traveller • it
9
Pros:

Posizione parcheggio colazione

2026-10-24 • via Nuitee
A
andreas • couple • ch
9
2026-10-24 • via Nuitee
J
Jarosław • couple • pl
10
Pros:

Wspaniała obsługa, idealna lokalizacja, wysoki standard pokoju

2026-10-24 • via Nuitee
S
Stephan • couple • de
9
2026-10-24 • via Nuitee
C
Claudia Degiorgi • extended_group • it
9
Pros:

comodissimo alla funicolare e alla zona centrale di Bergamo bassa. staff gentilissimo e disponibile. colazione ottima, scelta di croissant, torte anche vegane e salto oltre a frutta fresca.

2026-10-23 • via Nuitee
K
koldo • couple • es
9
Pros:

Muy bien ubicado y buenas instalaciones y desayuno

Cons:

Nada

2026-10-23 • via Nuitee
M
Metin • couple • dk
10
God morgenmad alt perfekt
Pros:

Det var meget tæt på alt jeg var virkelig glad for at bo på den hotel de lod centrum 1 km til alt offentligt togstation og busstation

2026-10-23 • via Nuitee
L
Louraine • couple • br
10
Ótima localização e um qto fofo
Pros:

Meu qto era bem pequeno mas moderno e pelo q entendi, recém-renovado . Adorei apesar do tamanho .

Cons:

O café da manhã foi o pior q tomei na Itália : muita variedade mas pouco sabor e qualidade .

2026-10-23 • via Nuitee
R
Ron • couple • nl
8
Leuk hotel voor een paar dagen Bergamo.
Pros:

Mooie moderne kamer, ideaal gelegen vlakbij de funicolare!

Cons:

Ontbijt ruimte is toe aan een renovatie. Vloerbedekking vol vlekken en muren verouderd. Ontbijt zelf was goed.

2026-10-23 • via Nuitee
E
Elvira Alcaide Balaguer • couple • es
9
2026-10-23 • via Nuitee
B
Benoit • couple • fr
9
Très bon séjour
Pros:

L’accessibilité par les transports en commun. La réactivité du personnel. Le personnel à l’accueil parle français, c’est un plus lorsqu’il y a la barrière de la langue. La chambre était propre.

Cons:

Le petit déjeuner est diversifié mais pas assez qualitatif. Un peu moins de choix mais avec des produits de qualité supérieur serait plus agréable.

2026-10-23 • via Nuitee
I
Ignacio • couple • es
9
2026-10-22 • via Nuitee
B
Bonita • couple • us
10
2026-10-22 • via Nuitee
B
Barbara • solo_traveller • gb
9
Great location for seeing the sites.
Pros:

Excellent location for walking everywhere, especially Citta Alta . Great housekeeping, very comfortable beds.

Cons:

No interaction with staff, reception desk behind a screen and high up, so you were not at eye level when being greeted on arrival.

2026-10-21 • via Nuitee
A
Alexander • solo_traveller • de
8
Ich komme wieder
Pros:

Hoteleigener Parkplatz sicher

2026-10-21 • via Nuitee
M
Majopere • solo_traveller • pt
9
Excelente staff
Pros:

Simpatia dos funcionários, que permitiram deixar a bagagem no hotel, para podermos aproveitar o dia, pois chegámos demasiado cedo para o check-in. Todos super prestáveis. Pequeno almoço excelente.

Cons:

Na casa de banho o resguardo da banheira é demasiado pequeno o que fez com que o chão ficasse sempre molhado. Também a banheira estava demasiado longe do chuveiro. Tornava o duche difícil e estranho. De resto nada a apontar.

2026-10-21 • via Nuitee
C
cornelia • couple • de
8
2026-10-21 • via Nuitee
K
Kati • couple • fi
9
Pros:

Hyvä aamiainen ja erinomaiset sängyt. Myös ilmastointi toimi hyvin.

2026-10-21 • via Nuitee
G
giulietta • couple • it
8
Pros:

Tutto semplice e facile. Camere pulite, pratiche, ottima colazione

Cons:

La struttura avrebbe bisogno di una rinfrescata ed un arredo più contemporaneo

2026-10-21 • via Nuitee
D
Dag Kristian • extended_group • no
10
2026-10-21 • via Nuitee