Hotel Excelsior San Marco

Hotels
8.9 (10428 reviews)
Piazzale della Repubblica 6 , Bergamo , it

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Ironing service
Non-smoking throughout
Shared lounge/TV area
Fruits
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Good breakfast options
Cons:
Need for room updates
Small shower size
Paid parking and no EV charging stations

Categories

Cleanliness
8.81
Rooms were clean and comfortable, but some noted needed updates and issues with soundproofing.
Service
9.28
Staff were described as friendly and accommodating across multiple reviews.
Location
9.32
Position is central and ideal for exploring the city, frequently highlighted in reviews.
Room Quality
8.27
Rooms comfortable but some mentioned they needed updating.
Amenities
8.8
Basic amenities provided; the breakfast was rated positively, but there were some complaints about the size of the shower.
Value for Money
8.76
Standard quality for this hotel tier, with some mentioning higher prices for parking.
Food and Beverage
8.81
Breakfast was generally praised as good and plentiful.
Overall Experience
9.18
Overall experience was positive with a strong likelihood of return visits mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:48

Property Description

Rooftop Restaurant with Panoramic Views
Hotel Excelsior San Marco offers a unique dining experience at its rooftop restaurant, providing breathtaking panoramic views across Bergamo. Guests can indulge in buffet-style breakfast and savor Italian specialties in this picturesque setting.

Modern Amenities and Comfortable Rooms
Each room at the hotel is equipped with modern conveniences such as an LCD TV with Sky Vision Gold, a minibar, and air conditioning for a comfortable stay. The private bathrooms come with a hairdryer and slippers, ensuring guests have everything they need for a relaxing stay.

Convenient Location and Facilities
Located in Bergamo's central square, Piazza della Repubblica, the hotel is just a short walk from the main shopping area and the cable car to Bergamo Alta. With free WiFi, a gym, and a large outdoor private parking, Hotel Excelsior San Marco provides both convenience and luxury for its guests.

Book your stay now at Hotel Excelsior San Marco for a memorable experience in Bergamo!

Important information:

The restaurant should be reserved in advance. Reservations are accepted from the 7th day before check-in. Please note that the rooftop restaurant does not have an outdoor dining area.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: BGY

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.9
Based on 10428 reviews
Cleanliness: 8.81
Service: 9.28
Location: 9.32
Room Quality: 8.27
Amenities: 8.8
Value for Money: 8.76
Food and Beverage: 8.81
Overall Experience: 9.18
Деси • couple • bg
10
2026-04-18 • via Nuitee
E
Eva • couple • es
8
Estupendo hotel y acorde la relación calidad precio. Volvería.
Pros:

Todo el hotel está muy bien, habitación, limpieza, desayuno, ubicación...

2026-04-18 • via Nuitee
F
Flavia • solo_traveller • ro
8
2026-04-18 • via Nuitee
M
Moira • solo_traveller • mt
9
Pros:

Everything

Cons:

The fitted carpet in the rooms

2026-04-17 • via Nuitee
R
Regina • solo_traveller • ch
8
Pros:

Zimmer, Lobby, Frühstück

Cons:

---

2026-04-17 • via Nuitee
I
Isabelle • solo_traveller • fr
8
Très bon accueil et très bel emplacement.
2026-04-17 • via Nuitee
M
mauro • couple • it
8
soggiorno ideale per conoscere la città
Pros:

ottima scelta, personale cortese e disponibile ad ogni richiesta
ottima posizione a metà tra stazione treni e partenza funicolare
vista sulla città alta, specie dal ristorante all' ottavo piano, vista spettacolare

Cons:

trovato molto freddo nella stanza appena arrivati

2026-04-17 • via Nuitee
L
Lo Faro • couple • it
10
Esperienza serena, gradevole e comoda dal punto di vista logistico per la posizione strategica
Pros:

Posizione eccellente - Colazione ottima - letto comodo

2026-04-17 • via Nuitee
F
František • couple • cz
10
2026-04-17 • via Nuitee
J
Jajcanin • solo_traveller • hr
10
Bilo je jako lijepo, dorucak odlican, jako cisto i uredno
Pros:

Smjestaj je odlican, blizu centra, blizu starog grada, autobusne linije ispred hotela. Dorucak odlican. Slike ne odgovaraju stvarnom izgledu - hotel je PUNO BOLJI UZIVO!

2026-04-16 • via Nuitee
G
Giuseppe • couple • ch
8
2026-04-16 • via Nuitee
T
Tomas • solo_traveller • es
10
Perfecta ubicación y comodidad.
Pros:

El desayuno y la ubicación, a solo 3 minutos andando del funicular. El bus del aeropuerto para justo enfrente.

Cons:

Nada, todo perfecto.

2026-04-16 • via Nuitee
C
Carlos • solo_traveller • pt
8
2026-04-16 • via Nuitee
J
Jajcanin • solo_traveller • hr
10
2026-04-16 • via Nuitee
S
Svetla • couple • bg
9
Pros:

Местоположението е отлично, гледката от стаята е невероятна, персонала е много любезен!

Cons:

На балкона няма поставени маса и столове, въпреки че има място, за да се насладиш пълноценно на прекрасната гледка. Отоплението е централно и не можеш да го пуснеш в твоята стая - беше ни студено.

2026-04-16 • via Nuitee
E
Emanuele • solo_traveller • it
7
Siamo stati bene , ci è stato fatto un upgrade con una stanza ristrutturata Colazione ottima e abbondante , personale
Pros:

Vicinanza al centro storico e al parcheggio

Cons:

Gli esterni un po’ Vintage

2026-04-16 • via Nuitee
A
Anna • solo_traveller • it
10
Pros:

La posizione è molto comoda, facilmente raggiungibile a piedi dalla stazione, vicina alla funicolare. Ho ricevuto la massima disponibilità e cortesia per risolvere un problema personale, anche oltre il dovuto.

2026-04-16 • via Nuitee
I
Irene • solo_traveller • it
10
Pros:

Posizione strategica, camere pulite e ben fornite, personale cortese e disponibile, colazione eccezionale!

2026-04-16 • via Nuitee
L
Lindsay • couple • gb
9
A lovely three day stay in Bergamo.
Pros:

Location was ideal. Breakfast was very good. Room was spacious.

2026-04-16 • via Nuitee
L
Lucena Jurado • solo_traveller • es
10
Pros:

Hemos sido un grupo grande y nos ha encantado a todas. La ubicación estupenda, los colchones fantásticos, el desayuno maravilloso y a un precio razonable.
Es un hotel muy tranquilo, no se oye ruido ninguno, las habitaciones son amplias y confortables!
Para repetir sin duda alguna!

Cons:

Por poner una pega diré que la ducha está fija en la pared, pero bueno como nos dejaron gorros no tuvimos complicaciones.

2026-04-16 • via Nuitee