Hotel Cristallo

Hotels
•
Independent
7.4 (90 reviews)
Viale della Stazione, 12/A, Brescia, BS, 25122 , Brescia , IT
39-30-3772468

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Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Television in common areas
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Excellent location near the train station
Attentive and helpful reception staff
Many guests report satisfactory or good breakfast
Cons:
Small, dated rooms and very small shower boxes
Beds/mattresses often uncomfortable or worn
Occasional bad smells/plumbing issues and inconsistent cleanliness
Minimal amenities in some rooms (AC issues, no kettle, only one key) and train noise

Categories

Cleanliness
6.5
Mixed reports: several guests praise excellent cleaning, while others mention smells (sewage), not very clean rooms and occasional poor maintenance.
Service
8.8
Generally positive: multiple comments highlight attentive, helpful and friendly reception staff who solved problems for guests.
Location
9.2
Consistently praised for proximity to the train station and convenient access to the city; location is a clear strength.
Room Quality
5.6
Several complaints about small, dated rooms, tiny shower boxes, broken/damaged fittings and uncomfortable or small beds; overall below expectations.
Amenities
6.8
Some negative notes: air conditioner issues, only one room key, lack of kettle in rooms and stairs to reception; basic amenities otherwise present.
Value for Money
7.1
Mixed: many guests find the price good for the location, but several feel the room/food quality is not fully proportional to the rate.
Food and Beverage
8
Generally positive breakfast comments (many find it sufficient or quite good), though a number of guests call it minimal or note limited options (e.g., not enough bread).
Overall Experience
7.2
Overall impression is mixed-positive: excellent location and helpful staff lift the experience, while small/dated rooms, some cleanliness issues and occasional noise reduce it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-05 04:22

Property Description

Welcome to Hotel Cristallo, where contemporary comfort meets the charm of Brescia's historic center.

Unmatched Connectivity
Enjoy complimentary wireless internet access throughout the property, ensuring you stay connected whether you're working or exploring the city.

Culinary Delights
Satisfy your cravings at our inviting coffee shop or take advantage of our 24-hour room service for a leisurely dining experience. A bar/lounge awaits to refresh you with your favorite drinks.

Comfortable Accommodations
Retreat to one of our 23 modern guest rooms featuring plasma televisions and essential amenities, including safes and desks. We also provide cribs for your little ones upon request.

Experience all the wonders Brescia has to offer. Don't miss out—secure your booking at Hotel Cristallo today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGY

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 90 reviews
Cleanliness: 6.5
Service: 8.8
Location: 9.2
Room Quality: 5.6
Amenities: 6.8
Value for Money: 7.1
Food and Beverage: 8
Overall Experience: 7.2
H
Hamza • couple • it
8
2026-06-27 • via Nuitee
S
Simona2024 • family_with_children • it
5
Non consiglio
Pros:

L'albergo è posizionato vicino alla stazione, parcheggio nelle vicinanze a pagamento.
Struttura vecchia, anche se in parte rimodernata. la colazione scadente per essere un tre stelle.

Cons:

Dimensioni della camera (una tripla) piccola, il bagno andrebbe rimodernato. Ma la cosa più deludente è stata che l'aria condizionata non funzionava. Dopo averlo fatto presente e non essendoci possibilità di avere un altra camera, ci hanno detto che avrebbero chiamato il tecnico per la riparazione. Non so se il tecnico sia venuto ma di fatto la sera al nostro rientro l'aria condizionata non funzionava. Essendo una settimana di caldo torrido abbiamo dormito malissimo. Sia il personale notturno che quello della mattina successiva, non sapevano dell'aria condizionata rotta, la comunicazione interna andrebbe migliorata. La mattina del secondo giorno ci hanno proposto di cambiare camera ma eravamo talmente esausti dalla notte insonne che abbiamo preferito fare il check-out anche se avevamo pagato 2 notti.

2026-06-26 • via Nuitee
S
Sandra Virginia • couple • dk
2
Dårlig morgenmad , alt for varmt mørke værelser
Pros:

God beliggenhed tæt på mange gode etniske restauranter hvor man kan spise andet end Pizza og Pasta til menneske priser . Tæt på supermarkeder tæt på statist og bus station og tæt på centrum- personalet er flinke og behjælpelige men rengørings standarden er manglende .

Cons:

Morgenmaden er simpelthen tilgrin
Man kunne godt tilføje agurker og tomater og kogte æg- det virker enormt nærigt og meget industrielt enormt sparet morgenmad. Og der er så varmt og mørkt og aircondition sparer de også på. Toiletterne trænger til en ordentlig nedvaskning af døre og vægge virker enormt beskidte der var tyggegummi på bruseren og slim der hvor man lægger sæben det er - 3 stjerner og ikke 3 stjerners hotel. Folk skal lære at vise hensyn til deres med mennesker og ikke sidde og larme i et offentligt rum og påtvinge telefoner på speaker det er uopdragent og respektløst og der skal være tydelige skilte der gør opmærksom på dette for ikke at være til gene for andre gæster.

2026-06-26 • via Nuitee
M
Michael • couple • de
5
Für den Preis absolut in Ordnung.
Pros:

Parkplatz direkt vor dem Hotel. Preiswert und unkompliziert. Zentrumsnah.

Cons:

Sehr laut durch die Züge. Frühstück überschaubar.

2026-06-26 • via Nuitee
L
LIUDMYLA • solo_traveller • ua
8
Pros:

Чисто, смачно, близько до історичного центру.

2026-06-25 • via Nuitee
A
Anastasiia • extended_group • gb
10
Best pick in Brescia
Pros:

Exceeded all expectations we had. Clean, spacious bedrooms with comfy beds and quality linen, modern, cute bathroom with everything you need, very decent breakfast with fresh fruits and super helpful, lovely staff. The price was pleasant and the location extremely convenient for summer travels!

2026-06-22 • via Nuitee
V
Virginie • solo_traveller • pt
6
2026-06-21 • via Nuitee
P
Petra • solo_traveller • de
8
Pros:

Einfaches aber ruhiges und sauberes Hotel am Bahnhof.

2026-06-21 • via Nuitee
J
JEAN-PHILIPPE • solo_traveller • fr
6
La chambre économique que j'ai eue était un peu vieillotte mais le petit-déjeuner était super.
Pros:

J'ai été un peu déçu par ma chambre, dont tous les équipements étaient un peu "fatigués" et vieillots. Le personnel était en revanche plutôt accueillant et le petit-déjeuner inclus avec buffet à volonté très copieux.

Cons:

La localisation de l'hôtel, situé trop près de la gare (et l'insécurité qui semble y régner) n'est pas idéale. Si j'étais une femme, je n'aurais pas trop osé sortir seule le soir.

2026-06-21 • via Nuitee
M
monica • solo_traveller • it
7
Comodo anche per visitare il centro andando a piedi
Pros:

Hotel nei pressi della stazione comodo anche per visitare il centro storico di Brescia andando a piedi. Nessun problema per rumori od altro.

Cons:

Nulla in particolare

2026-06-21 • via Nuitee
A
Alessandra • couple • it
9
2026-06-20 • via Nuitee
R
Roberto • solo_traveller • it
1
Stanza fatiscente
Pros:

Personale gentile

Cons:

L’hotel si definisce un tre stelle ma non lo è. Camera e bagno decisamente vecchi e in cattivo stato. Direi un due stelle ad essere larghi.

Avevo prenotato per due notti ma ho preferito andare via dopo la prima notte e trovare altra sistemazione.

2026-06-19 • via Nuitee
R
Rosolino • family_with_children • it
9
Pros:

L’albergo si trova a pochi metri dalla stazione, una posizione davvero comoda per gli spostamenti. Il personale è stato sempre molto cortese, disponibile e accogliente. Camera pulita e ambiente piacevole. Consigliato!

Cons:

L’albergo è comodo e il personale è cortese, ma il quartiere circostante non mi ha fatto una buona impressione. La zona appare poco curata soprattutto nelle vicinanze della stazione.

2026-06-17 • via Nuitee
F
Ferraiolo • solo_traveller • it
8
2026-06-17 • via Nuitee
L
Luigi • solo_traveller • it
10
Pros:

Tutto

Cons:

Le scale

2026-06-17 • via Nuitee
C
CARLO • family_with_children • it
8
Cons:

scelta prodotti

2026-06-17 • via Nuitee
M
meagher • solo_traveller • gb
4
Pros:

Cheap

Cons:

Very old fashioned and had to sweeze into the shower and im only small and thin.
Man on desk who only spoke italian wouldn't let me leave at 5am to get train to airport., as he thought I had to pay, which I did before arriving. Everything was done on paper in a notebook no computer. Just about got train, if id missed it id have missex the flight.
Next time ill pay a bit more for a more modern hotel. It was like something from the 70s. Avoid.!

2026-06-16 • via Nuitee
A
Anne • solo_traveller • fi
8
Pros:

Lähellä rautatieasemaa. Ilmastointi hyvä ja itse säädettävissä.

2026-06-16 • via Nuitee
F
Francklin • solo_traveller • us
7
Hotel Antigo para pessoas não exigentes
Pros:

Recepcionista de checking muito amigável e prestativo.

Cons:

Recepcionista do checkout grosseiro
Não tem frigobar no quarto
Não tem forno micro-ondas no quarto
Definitivamente hotel não tem estacionamento.

2026-06-16 • via Nuitee
Z
Zanolari • family_with_children • ch
6
Pros:

Posizione comoda vicino alla stazione

Cons:

Capelli in bagno..non nostri . Capellino in armadio non nostro.

2026-06-15 • via Nuitee