Hotel Cristallo

Hotels
Independent
7.4 (90 reviews)
Viale della Stazione, 12/A, Brescia, BS, 25122 , Brescia , IT

Facilities

Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Elevator
Television in common areas
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Excellent location near the train station
Attentive and helpful reception staff
Many guests report satisfactory or good breakfast
Cons:
Small, dated rooms and very small shower boxes
Beds/mattresses often uncomfortable or worn
Occasional bad smells/plumbing issues and inconsistent cleanliness
Minimal amenities in some rooms (AC issues, no kettle, only one key) and train noise

Categories

Cleanliness
6.5
Mixed reports: several guests praise excellent cleaning, while others mention smells (sewage), not very clean rooms and occasional poor maintenance.
Service
8.8
Generally positive: multiple comments highlight attentive, helpful and friendly reception staff who solved problems for guests.
Location
9.2
Consistently praised for proximity to the train station and convenient access to the city; location is a clear strength.
Room Quality
5.6
Several complaints about small, dated rooms, tiny shower boxes, broken/damaged fittings and uncomfortable or small beds; overall below expectations.
Amenities
6.8
Some negative notes: air conditioner issues, only one room key, lack of kettle in rooms and stairs to reception; basic amenities otherwise present.
Value for Money
7.1
Mixed: many guests find the price good for the location, but several feel the room/food quality is not fully proportional to the rate.
Food and Beverage
8
Generally positive breakfast comments (many find it sufficient or quite good), though a number of guests call it minimal or note limited options (e.g., not enough bread).
Overall Experience
7.2
Overall impression is mixed-positive: excellent location and helpful staff lift the experience, while small/dated rooms, some cleanliness issues and occasional noise reduce it.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-05 04:22

Property Description

Welcome to Hotel Cristallo, where contemporary comfort meets the charm of Brescia's historic center.

Unmatched Connectivity
Enjoy complimentary wireless internet access throughout the property, ensuring you stay connected whether you're working or exploring the city.

Culinary Delights
Satisfy your cravings at our inviting coffee shop or take advantage of our 24-hour room service for a leisurely dining experience. A bar/lounge awaits to refresh you with your favorite drinks.

Comfortable Accommodations
Retreat to one of our 23 modern guest rooms featuring plasma televisions and essential amenities, including safes and desks. We also provide cribs for your little ones upon request.

Experience all the wonders Brescia has to offer. Don't miss out—secure your booking at Hotel Cristallo today!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BGY

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 90 reviews
Cleanliness: 6.5
Service: 8.8
Location: 9.2
Room Quality: 5.6
Amenities: 6.8
Value for Money: 7.1
Food and Beverage: 8
Overall Experience: 7.2
M
mayte17 solo_traveller es
5
Pros:

La ubicación

Cons:

Uffff muy malo el desayuno, la habitacion no muy limpia, la cama incomodisima

2026-05-30 via Nuitee
A
Agnieszka solo_traveller pl
8
2026-05-30 via Nuitee
R
Raffaele solo_traveller it
7
2026-05-29 via Nuitee
E
ELVIS solo_traveller gb
6
Pros:

Like a 2 star

Cons:

Small bed, narrow roo, nothing special

2026-05-29 via Nuitee
L
luigi solo_traveller it
2
2026-05-29 via Nuitee
D
De Gregorio solo_traveller it
7
2026-05-29 via Nuitee
O
Oleksandr family_with_children ua
5
2026-05-29 via Nuitee
R
Raffaella Granata solo_traveller br
10
Pros:

Chuveiro quente, quarto amplo, equipe atenciosa e ao lado da estação de trem. Tem café da manhã. Limpeza excelente.

Cons:

.

2026-05-29 via Nuitee
D
daniel solo_traveller fr
6
Pros:

Rien

Cons:

Rien

2026-05-28 via Nuitee
M
M couple it
7
Very small shower box and damages on the wall
Pros:

Near the station

Cons:

Shower box and stairs to go the reception

2026-05-28 via Nuitee
H
hipsta solo_traveller fi
9
2026-05-27 via Nuitee
N
Nigel solo_traveller gb
6
Convenient for station but a fair walk into centre
Pros:

Handy for station

Cons:

Tired

2026-05-26 via Nuitee
G
Gavin couple au
6
Pros:

Location to station
The balcony

Cons:

Value for the money. Air conditioner not working, tried 4 remotes from deck none worked.

2026-05-26 via Nuitee
E
Esther couple es
8
Confortable
Pros:

Me gustó la ubicación porque viajamos en tren y el desayuno está bastante bien.

Cons:

La habitación daba a un tejado

2026-05-26 via Nuitee
P
Paola74_ solo_traveller it
6
2026-05-26 via Nuitee
S
Sérgio extended_group pt
9
2026-05-25 via Nuitee
C
Cassioli solo_traveller it
6
Pros:

Pulizia

Cons:

Obsolescenza del materasso dei sanitari colazione minimale anche sé buona

2026-05-25 via Nuitee
D
Diego solo_traveller it
2
Cons:

Letto con materasso sfondato. Puzza di fogna dal bagno. Tremendo!

2026-05-25 via Nuitee
C
Ciro extended_group it
2
2026-05-25 via Nuitee
P
Pacheco solo_traveller br
9
2026-05-24 via Nuitee