Hotel Astoria

L’hotel é in una ottima zona e ha il parcheggio privato. Stile anni ottanta ma nel complesso il soggiorno é stato confortevole

hotel centralissimo, personale cordiale e disponibile, colazione ottima

Ottima posizione, personale molto cortese e disponibile

Nice breakfast.

Would have liked the use of a bike like many of the other hotels offer.

Struttura un pò datata, ma tenuta benissimo. Molto pulita e personale gentilissimo. A due passi dal centro storico. Ottimo rapporto qualità prezzo.

We have booked a three night stay here with Expedia. As we have found out when we arrived Hotel Astoria is closed. Expedia should have known that and not book us into a closed hotel.

I have booked the stay with Expedia, Expedia has taken the money from my credit card on August 11th. I expect a full refund and compensation for a night wasted on the phone in the street until past midnight talking to the Expedia customer support who did nothing to resolve the situation.

I have no email address to contact the Expedia customer support and thus my request to them is:

1. Immediate refund of the money that Expedia has taken.
2. A compensation for a lost night which we should have spent into a hotel room instead of talking to their support on the street.

We have evidence of the chat with the Expedia customer support.

Our reservation was starting on 4th of September. We waited for 2 hours until 23:55 for their staff to resolve the situation - during 2 hours they came up with no proposal, no solution, nothing but excuses. They should have booked us into another hotel instead of leaving us on the street to wait indefinitely.

I have a case number given by the customer support who has promised us a refund in the morning of September 5th. The case number is S-215434108

Hotel pulito, colazione pessima. Buona posizione.

Staff davvero gentile, posizione strategica, rapporto qualità/prezzo molto interessate. Consigliato!!

Hotel fatiscente e colazione da dimenticare.
Buona la posizione

ottimo tutto gentilezza puliza accoglienza ecc.............................................................

buon albergo e buona camera una pecca non aveva il balcone le mie richieste sono state tutte esaudite se dovessi di nuovo soggiornare a Desenzano sicuramente soggiornerei li

Ein einfaches 3 Sterne Hotel zum günstigen Preis.
Zimmer sind o. k. ( das Zimmer 110 roch etwas muffig, wenn man gut gelüftet hat und das Fenster offen ist, dann war es noch gerade o.K.). Das Bad war gut.
Frühstücksbuffet war sehr gut und die Leute sind freundlich.

Petit hôtel très bien situé. A 5 mn du lac et du centre de la jolie petite ville de Desenzano. Chambres confortables, très bon accueil, parking. Avons passé un très bon séjour !

Hotellet ligger sentralt, nær både strand og sentrum. Hyggelig service. God frokost og romslig spisesal. Rommene var helt greie. Det var rent og pent. Rolig.

Close to the centre, great vibe!

Eine sehr schöne Gardasee fahrt unternommen.
Durch den Ort gebummelt , eingekauft und unsere Freizeit bei schönen Wetter genossen.

Super dejligt ophold. Meget imødekommende og venligt personale..
Hotellet ligger super centralt og i forehold til prisen er det perfekt.
Vi vil helt sikkert komme tilbage.

Esperienza positiva posizione hotel ottima vicinissima al centro personale disponibilissimo.

The location was a bit far from the train station and street signs were not available to help locate the facility (this was not the hotel's fault). The staff was very helpful and friendly (especially the one who worked in the breakfast room) and provided information we needed. Room was spacious, clean, and very comfortable.

Abbiamo ttascorso una notte gradevole. Le persone sono gentilissime