Hotel Castello

Hotels
8 (1502 reviews)
Campo SS. Filippo e Giacomo - Castello 4365 , Venice , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room comfort concerns

Categories

Cleanliness
7.14
Some reviews mention mold and issues with cleanliness.
Service
9.11
Multiple reviews highlight friendly and helpful staff.
Location
9.15
Reviews consistently praised the excellent location near key attractions.
Room Quality
7.6
Comments mentioned issues with room size and comfort.
Amenities
7.63
Some amenities like breakfast had mixed reviews.
Value for Money
8.09
A generally positive view on value, but some reviewers had concerns.
Food and Beverage
7.14
Breakfast quality was noted as average and needing improvement.
Overall Experience
8.11
Despite some issues, many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:43

Property Description

Comfortable Rooms and Fantastic Location
Experience comfort and convenience at Castello hotel, boasting cozy rooms and a prime location just 200 meters from St. Mark's Basilica.

Charming Decor and Authentic Ambiance
Indulge in the charm of Persian rugs and Murano glass lamps adorning the air-conditioned rooms. Some rooms offer picturesque views of Venice's iconic rooftops.

Exceptional Services and Tourist Assistance
Benefit from a 24-hour reception offering a wealth of tourist information, guided tour bookings, and assistance with transfers and museum tickets.

Book now to immerse yourself in the beauty and history of Venice at Hotel Castello.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1502 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
P
patri61 • family_with_children • it
9
Hotel da ritornarci
Pros:

Ci siamo trovati bene ambiente pulito ottima posizione

Cons:

Posizione pulizia accoglienza

2026-02-14 • via Nuitee
I
Ivano • solo_traveller • it
9
Ottimo
Pros:

La disponibilità e professionalità del personale

Cons:

Fare colazione dalle 8.00 ( meglio iniziare alle 7.00)

2026-02-14 • via Nuitee
A
Alina • extended_group • de
10
Pros:

Классное расположение, радует что выезд до 11 утра и еще разрешили оставить вещи до вечера, номера чистые, потолки высокие, кровати порадовали тем, что было очень удобно спать, также терраса на крыше, где можно было выйти покурить. Рекомендую!

2026-02-14 • via Nuitee
A
Achinelli • extended_group • it
9
2026-02-11 • via Nuitee
D
Donlevy • couple • us
10
Perfect location, nice room and quiet.
Pros:

Hotel Castello is a wonderful hotel. Easy to get to from the train station/vaparetto stop. Its location is in a quiet area near St. Marks Square/Doge Palace/Bridge of Sighs. The hotel is really "nice" with spacious rooms. nice bathrooms and the place is quiet in the evening. A perfect place to stay in Venice.

Cons:

Nothing we did not like at this hotel.

2026-02-11 • via Nuitee
G
Giuseppe • couple • it
6
Pros:

Posizione

Cons:

Impossibilità di regolare temperatura in camera e presenza di parecchie zanzare nelle tappezzerie

2026-02-10 • via Nuitee
H
Hicham • family_with_children • fr
9
Très bon emplacement pour pas cher
Pros:

Le personnel est très agréable et à l'écoute.

Cons:

Pas de problème particulier

2026-02-10 • via Nuitee
O
Oleksandr • family_with_children • ua
10
Чудовий вікенд.
Pros:

Доброзичливість і компітентностью.

Cons:

Все було добре.

2026-02-09 • via Nuitee
D
DESPOINA AIKATERINI • family_with_children • gr
7
Pros:

Πολύ καλή τοποθεσία, αρκετά καθαρό.

Cons:

Το νερό στον 3 όροφο δεν έτρεχε σχεδόν καθόλου με αποτέλεσμα να μην μπορούμε να κάνουμε μπάνιο.

2026-02-08 • via Nuitee
J
Jocelyne • family_with_children • be
8
Excellente localisation, hôtel confortable
Pros:

L accueil, la localisation, jolie chambre au style vénitie

Cons:

Pas de chauffage dans la salle de bain, c est un peu trop froid pour un mois de janvier

2026-02-08 • via Nuitee
A
alicia • family_with_children • es
7
Pros:

El desayuno

Cons:

Que no tiene ascensor y nos toco un 3 piso

2026-02-08 • via Nuitee
F
Facundo Nahuel • family_with_children • ar
6
Cons:

En la cama de 2 plazas había 2 colchones de resortes.

2026-01-29 • via Nuitee
A
Aleka Vdr • family_with_children • gr
10
2026-01-29 • via Nuitee
C
Camila Liseth • family_with_children • it
10
2026-01-29 • via Nuitee
S
Sara • family_with_children • es
8
2026-01-29 • via Nuitee
K
Krunislav • couple • rs
10
2026-01-27 • via Nuitee
S
Sarah • solo_traveller • mt
10
2026-01-26 • via Nuitee
L
Lazareanu • couple • ro
9
Ok,o sa revenim!
Pros:

Locatie curata , personal amabil foarte aproape de centru

Cons:

Salteaua la pat,și lipsa paharelor în cameră!

2026-01-26 • via Nuitee
V
Vasdeki • solo_traveller • gr
10
2026-01-26 • via Nuitee
G
Gonzalo • family_with_children • es
10
Pros:

Muy céntrico, muy limpio, cama cómoda, climatización perfecta

Cons:

La única pega es que no tiene ascensor

2026-01-25 • via Nuitee