Hotel Castello

Hotels
8 (1576 reviews)
Campo SS. Filippo e Giacomo - Castello 4365 , Venice , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room comfort concerns

Categories

Cleanliness
7.14
Some reviews mention mold and issues with cleanliness.
Service
9.11
Multiple reviews highlight friendly and helpful staff.
Location
9.15
Reviews consistently praised the excellent location near key attractions.
Room Quality
7.6
Comments mentioned issues with room size and comfort.
Amenities
7.63
Some amenities like breakfast had mixed reviews.
Value for Money
8.09
A generally positive view on value, but some reviewers had concerns.
Food and Beverage
7.14
Breakfast quality was noted as average and needing improvement.
Overall Experience
8.11
Despite some issues, many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:43

Property Description

Comfortable Rooms and Fantastic Location
Experience comfort and convenience at Castello hotel, boasting cozy rooms and a prime location just 200 meters from St. Mark's Basilica.

Charming Decor and Authentic Ambiance
Indulge in the charm of Persian rugs and Murano glass lamps adorning the air-conditioned rooms. Some rooms offer picturesque views of Venice's iconic rooftops.

Exceptional Services and Tourist Assistance
Benefit from a 24-hour reception offering a wealth of tourist information, guided tour bookings, and assistance with transfers and museum tickets.

Book now to immerse yourself in the beauty and history of Venice at Hotel Castello.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1576 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
יעקב ישראל כהן • solo_traveller • il
3
Pros:

The hotel is a short walk from St. Mark's Square, the rooms are clean and the price was good.

Cons:

The air conditioner in the room didn't work, the hotel staff didn't help us... We opened a window because it was really hot and a lot of mosquitoes came in and bit us all night and we couldn't sleep a minute! And there were some guys outside the hotel who made noise and shouted almost all night...

2026-04-16 • via Nuitee
A
Alberto • couple • es
7
2026-04-15 • via Nuitee
J
Jeremy • couple • gb
10
Would stay again
Pros:

Location 10/10

Cons:

Room too warm no air con

2026-04-14 • via Nuitee
N
nicolas • solo_traveller • re
8
Pros:

Emplacement idéal
Le Réceptionniste plus âgé était très accueillant

Cons:

Hôtel Tres vieillot
le contact du jeune réceptionniste était froid
La nécessité de laisser sa clé à chaque fois que l’on quitte l’hôtel

2026-04-14 • via Nuitee
S
Salina • family_with_children • ch
8
Don’t worry be happy.
Pros:

Good location. Clean, Easy access to everything’s. Some nice restaurants around.

Cons:

Location.

2026-04-13 • via Nuitee
S
Sylvie • couple • fr
7
Dépaysant et très agréable
Pros:

L’emplacement

Cons:

D’être au 3ème étage 😅
Des fruits frais au petit déjeuner serait un plus

2026-04-12 • via Nuitee
F
Fabio • couple • it
7
2026-04-12 • via Nuitee
G
Georges • solo_traveller • fr
7
2026-04-11 • via Nuitee
E
Erik • couple • am
8
2026-04-11 • via Nuitee
H
hernandogato • couple • es
8
2026-04-07 • via Nuitee
I
Inma • couple • es
7
2026-04-07 • via Nuitee
S
Soraya • couple • es
10
Relación calidad-precio inmejorable.
Pros:

Ubicación muy céntrica para acceder y visitar los principales sitios.
Recepción abierta 24h y personal muy amable.
Temperatura tanto del hotel, como de la habitación, excelente.
Limpiaron la habitación cada día, todo súper limpio.
El baño estaba reformado. La habitación era muy espaciosa y grande. La cama muy cómoda y las sábanas muy limpias y gustosas.

Cons:

No hay nada que no nos gustara.
Por apuntar, la presión del agua es rara, pero seguramente sea así en toda la ciudad.
Echamos en falta algún enchufe cerca de la cama, pero había por otras partes de la habitación.

2026-04-05 • via Nuitee
R
Raquel • couple • es
9
2026-04-04 • via Nuitee
L
Laura • family_with_children • co
9
Pros:

La temperatura de la habitación, la tranquilidad y limpieza de la habitación.

Cons:

A las 9y50 am que baje a desayunar ya no había muchas opciones

2026-04-04 • via Nuitee
M
Mariyan • couple • gb
10
2026-04-04 • via Nuitee
E
Elias • family_with_children • it
9
2026-04-03 • via Nuitee
S
Sari • family_with_children • ch
9
Gemütliches Hotel an super Lage mit freundlichem Personal
Pros:

Gemütliches Hotelzimmer und super Lage. Dieses Hotel trägt viel Geschichte und war bestimmt einmal eine sehr gute Adresse. Wir haben uns sehr wohl gefühlt, auch das Personal war sehr freundlich.

Cons:

Mehrere Treppenstufen für ins Badezimmer - gewöhnungsbedürftig. Badezimmer sehr klein, zu Zweit kann man nicht darin sein.
Einen Teekocher hätten wir sehr geschätzt.

2026-04-01 • via Nuitee
S
Stipe • family_with_children • hr
9
Pros:

Dobra lokacija

Cons:

Tuš, pritisak je tako slab da je pravo umijeće oprati se ispod njega 😄

2026-04-01 • via Nuitee
M
mouse_t • family_with_children • tr
4
Önermem
Pros:

Konumu iyiydi, tuvalet ve yatak temizdi

Cons:

Oda çok küçük ve basıktı. Yerdeki halı alerjisi olanlara pek yardımcı olmuyor. Duş çok dardı ve bulanık bir pencere yanındaydı. İlk gece ve takip eden sabah yan odanın kapısında ve koridorsa çok fazla ses çıkarıldı. Sanırım kapı kilitli kalmıştı. Fakat bu bir bahane değil, nerdeyse benim kapımı açtıklarını sanıyordum ve uykumdan uyandırıldım. Ayrıca duvarlar çok ince, yan odada konuşulanları rahatlıkla duyuyorsunuz. Benim için kötü bir deneyimdi, bir daha Venedik'e gidersem burda konaklamam.

2026-03-31 • via Nuitee
T
tchagiashvili • couple • ge
8
Pros:

location was really good , room is normal , but very clean and comfy.

Cons:

there was a little bit bad small in the fisrt floor , but in room no

2026-03-31 • via Nuitee