Hotel Castello

Hotels
8 (1635 reviews)
Campo SS. Filippo e Giacomo - Castello 4365 , Venice , it

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room comfort concerns

Categories

Cleanliness
7.14
Some reviews mention mold and issues with cleanliness.
Service
9.11
Multiple reviews highlight friendly and helpful staff.
Location
9.15
Reviews consistently praised the excellent location near key attractions.
Room Quality
7.6
Comments mentioned issues with room size and comfort.
Amenities
7.63
Some amenities like breakfast had mixed reviews.
Value for Money
8.09
A generally positive view on value, but some reviewers had concerns.
Food and Beverage
7.14
Breakfast quality was noted as average and needing improvement.
Overall Experience
8.11
Despite some issues, many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:43

Property Description

Comfortable Rooms and Fantastic Location
Experience comfort and convenience at Castello hotel, boasting cozy rooms and a prime location just 200 meters from St. Mark's Basilica.

Charming Decor and Authentic Ambiance
Indulge in the charm of Persian rugs and Murano glass lamps adorning the air-conditioned rooms. Some rooms offer picturesque views of Venice's iconic rooftops.

Exceptional Services and Tourist Assistance
Benefit from a 24-hour reception offering a wealth of tourist information, guided tour bookings, and assistance with transfers and museum tickets.

Book now to immerse yourself in the beauty and history of Venice at Hotel Castello.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1635 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
J
Julio • solo_traveller • es
8
Pros:

Lo mejor si ubicación.

Cons:

En principio nos dieron una habitación de 10 M2 a un patio horrible y bastante destartalada. Reclamamos que teníamos contratada una de 14 m2 con vistas a la ciudad y nos cambiaron con algun mal gesto.
No tiene enchufes en la cabecera de la cama.
Sin ascensor, aunque el día que llegas te suben las maletas.
Limpieza regular.

2026-06-06 • via Nuitee
J
Jeton • family_with_children • at
5
Ok
Pros:

Zentrale Lage

Cons:

Die Ausstattung war sehr alt und dementsprechend nicht gut gerochen

2026-06-05 • via Nuitee
F
Francisco alejandro • solo_traveller • ar
8
Pros:

El hotel en si.

Cons:

Que no haya un dispensador de agua fría o caliente a mano ni un te de cortesía.

2026-06-03 • via Nuitee
N
Naftal • solo_traveller • ua
10
Pros:

Выше моих ожиданий. 3 минуты от САН МАРКО.
Номер отличный.
Спасибо большое.

2026-06-02 • via Nuitee
E
Eveling Veronica • solo_traveller • pe
9
Pros:

Un lugar tranquilo para descansar, todos eran muy amables.

Cons:

Mi reserva no incluía desayuno, un día opte por comprar el desayuno en el hotel pero el buffet no estaba muy surtido, la fruta no era fresca.
En el piso de la ducha encontré unos pequeños puntos negros.

2026-06-02 • via Nuitee
M
Mehmet Doğukan • family_with_children • tr
6
Pros:

konum olarak harika. meydan ve sahile 5 dk yürüme mesafesinde. personel çok yardımcı oldu. tekrar gidilir.

Cons:

asansör yok. genel olarak yapılar eski.

2026-06-02 • via Nuitee
B
buğra • couple • tr
4
Venedik standartlarına göre kıyaslama yapamam ama odada koku vardı kirliydi, banyoda su tazyiğinde sıkıntı vardı sadece
Pros:

Konum

Cons:

Eski
Kirli

2026-06-02 • via Nuitee
V
Victor • couple • es
8
Pros:

Ubicación

Cons:

El desayuno

2026-06-01 • via Nuitee
I
Ilya • family_with_children • il
10
Pros:

Персонал великолепный

Cons:

Завтрак мог бы дать более разнообразный

2026-05-30 • via Nuitee
S
Snezhana • couple • ru
8
I am thankful to the hotel team for changing my room
Pros:

Location and attentive staff

Cons:

Noisy surrounding during my first night and a disrespectful hotel team member

2026-05-29 • via Nuitee
S
Stabile • couple • it
8
2026-05-29 • via Nuitee
S
Silvia • solo_traveller • ar
7
Buena relación Calidad/Precio
Pros:

Ubicación y atención del personal

Cons:

Ruidos y colchón

2026-05-28 • via Nuitee
M
Mirna Mónica • family_with_children • ar
8
Pros:

La ubicación excelente

2026-05-28 • via Nuitee
M
Maricel • couple • ar
9
Muy recomendable
Pros:

Ubicación, tamaño de la habitación y la atención

Cons:

La discontinuidad del agua de la ducha

2026-05-19 • via Nuitee
O
Oleksandra • solo_traveller • at
8
2026-05-19 • via Nuitee
D
Dayne • couple • au
9
2026-05-17 • via Nuitee
E
Elisabeth • family_with_children • de
9
würden wieder dort übernachten
Pros:

Sehr gute zentrale Lage

2026-05-16 • via Nuitee
A
Andrea • solo_traveller • ar
10
Wonderful stay in Venice
Pros:

I had an excellent stay at Hotel Castello. The location is perfect — just a short walk from St. Mark’s Square and very convenient for getting everywhere in Venice. My room on the second floor was charming, very Venetian in style, bright, comfortable, and always spotless. The bathroom was very nice and modern. The staff was extremely kind and helpful, and the breakfast was very good. I also loved the area around the hotel: full of small shops and lovely restaurants, lively but not overly touristy. I would definitely stay here again!

Cons:

Nothing negative to mention. Just keep in mind that there are some stairs and no kettle or coffee machine in the room, although the staff kindly provided me with hot water whenever I needed it. Other than that, everything was excellent.

2026-05-16 • via Nuitee
E
Emerence • solo_traveller • fr
7
Mitigé
Pros:

Emplacement
Le jeune homme qui nous a accueilli était très souriant et professionnel

Cons:

Terasse inaccessible
Télé défaillante
Début d'eau très irrégulier lors d'une même douche
2 personnes sur 3 étaient peu sympatique
Litige en cours suite triple réservation (problème app booking) - le patron n'a pas voulu annuler sans frais deux des trois réservations réalisées bien qu'il restait des disponibilités dans son établissement.
Il s'était engagé à faire un retour à booking qui n'a pas été réalisé malgré leur relance à son égard.

2026-05-15 • via Nuitee
D
Daria • couple • ua
10
место очень хорошие, чистый отель, приветливый персонал. все шикарно
2026-05-14 • via Nuitee