Hotel Castello

Hotels
8 (1536 reviews)
Campo SS. Filippo e Giacomo - Castello 4365 , Venice , it

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room comfort concerns

Categories

Cleanliness
7.14
Some reviews mention mold and issues with cleanliness.
Service
9.11
Multiple reviews highlight friendly and helpful staff.
Location
9.15
Reviews consistently praised the excellent location near key attractions.
Room Quality
7.6
Comments mentioned issues with room size and comfort.
Amenities
7.63
Some amenities like breakfast had mixed reviews.
Value for Money
8.09
A generally positive view on value, but some reviewers had concerns.
Food and Beverage
7.14
Breakfast quality was noted as average and needing improvement.
Overall Experience
8.11
Despite some issues, many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:43

Property Description

Comfortable Rooms and Fantastic Location
Experience comfort and convenience at Castello hotel, boasting cozy rooms and a prime location just 200 meters from St. Mark's Basilica.

Charming Decor and Authentic Ambiance
Indulge in the charm of Persian rugs and Murano glass lamps adorning the air-conditioned rooms. Some rooms offer picturesque views of Venice's iconic rooftops.

Exceptional Services and Tourist Assistance
Benefit from a 24-hour reception offering a wealth of tourist information, guided tour bookings, and assistance with transfers and museum tickets.

Book now to immerse yourself in the beauty and history of Venice at Hotel Castello.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Property Policies

  • Parking

    No parking available.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children up to and including 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1536 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
M
marie-claire • couple • fr
3
Décevant
Pros:

La localisation

Cons:

Chambre trop petite mal ventilée. Murs sales et défraîchis. Salle de douche très petite. Ne correspondait pas aux photos de présentation.
Refus de nous changer de chambre alors que l’hôtel était loin d’être complet .

2026-03-14 • via Nuitee
M
Michela • couple • it
6
2026-03-12 • via Nuitee
H
Hunt • family_with_children • gb
9
Pros:

Small and friendly hotel. Very helpful staff. Good location.

Cons:

Would not be great for anyone who had any issues with stairs.

2026-03-11 • via Nuitee
R
Rosa • couple • es
7
Pros:

La ubicación

2026-03-10 • via Nuitee
L
Lacramioara • family_with_children • ro
9
2026-03-09 • via Nuitee
M
Martina • couple • it
10
Fantastico!! camera pulita , staff gentile , posizione ottima .
2026-03-09 • via Nuitee
V
Veronica • couple • es
8
Sitio auténtico y personal amable
Pros:

El personal fue muy amable

Cons:

La cama no era del todo cómoda. Eran dos colchones individuales juntos y se salía la sábana

2026-03-07 • via Nuitee
C
Chiara • couple • it
9
Personale gentile e disponibile. Ottima esperienza. Hotel consigliatissimo.
Pros:

Vicinanza ai più importanti luoghi di interesse

Cons:

Non c'è ascensore, scala un po' scomoda per raggiungere il secondo livello

2026-03-07 • via Nuitee
M
Marine • family_with_children • fr
10
Je le recommande
Pros:

Personelle très gentille

Cons:

Rien tout étais parfais , peut être un peu plus de choix dans le petit déjeuner mais tout étais vraiment parfait

2026-03-07 • via Nuitee
A
Alexandra • solo_traveller • es
10
2026-03-06 • via Nuitee
M
Mariana • couple • pt
7
2026-03-05 • via Nuitee
D
Diego • couple • ar
7
Pros:

Llegar parace un laberinto, pero en realidad está bien ubicado, cerca de la Plaza San Marco.

Cons:

Las alfombras y los cortinados.

2026-03-05 • via Nuitee
M
Martina • solo_traveller • it
9
Pros:

Hotel con arredo in stile classico veneziano, confortevole, accogliente, silenziosissimo. Tutto il personale è stato molto gentile e disponibile. La stanza era ben riscaldata e ben curata, la vista sui tetti dalla mia stanza era molto pittoresca. La posizione è praticamente perfetta per chi voglia esplorare e godersi a pieno il centro storico in tutta tranquillità. È stato bello sentire l’ultimo rintocco delle campane della chiesa dal terrazzo a mezzanotte, scambiare due chiacchiere piacevoli con il consierge e mangiare piatti tipici nella trattoria all’angolo “Aciugheta”. Ho potuto lasciare i miei bagagli con molta serenità la mattina del check-out per recuperarli il pomeriggio prima di partire. Spero di tornarci presto!

2026-03-05 • via Nuitee
M
Ma. Del Consuelo • family_with_children • mx
10
Pros:

La ubicación, el trato del personal, todo limpio

2026-03-04 • via Nuitee
M
Maria Antonietta • couple • it
8
Posizione strategica
Pros:

Staff cordiale e pronto a chiarimenti e consigli, camera ampia ben riscaldata e molto silenziosa

2026-03-02 • via Nuitee
A
Alessandra • family_with_children • it
8
Pros:

Posizione ottima
Staff gentilissimo e molto disponibile
Pulizia camere

Cons:

Non c'è l'ascensore
TV non funzionante

2026-03-02 • via Nuitee
P
Patryk • couple • pl
10
2026-03-02 • via Nuitee
A
alessandra • couple • it
8
Ottimo
Pros:

Centrale e pulita

Cons:

Nelle parti comuni un leggero cattivo odore

2026-03-02 • via Nuitee
Γκιώργκη • family_with_children • gr
10
Pros:

It was a very beautiful hotel near to Saint Mark's square!

2026-03-02 • via Nuitee
R
Radu • couple • ro
9
2026-03-01 • via Nuitee