Hotel Castello

Hotels
8 (1734 reviews)
Campo SS. Filippo e Giacomo - Castello 4365 , Venice , IT
+39 041 523 4545

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room comfort concerns

Categories

Cleanliness
7.14
Some reviews mention mold and issues with cleanliness.
Service
9.11
Multiple reviews highlight friendly and helpful staff.
Location
9.15
Reviews consistently praised the excellent location near key attractions.
Room Quality
7.6
Comments mentioned issues with room size and comfort.
Amenities
7.63
Some amenities like breakfast had mixed reviews.
Value for Money
8.09
A generally positive view on value, but some reviewers had concerns.
Food and Beverage
7.14
Breakfast quality was noted as average and needing improvement.
Overall Experience
8.11
Despite some issues, many enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 08:43

Property Description

Comfortable Rooms and Fantastic Location
Experience comfort and convenience at Castello hotel, boasting cozy rooms and a prime location just 200 meters from St. Mark's Basilica.

Charming Decor and Authentic Ambiance
Indulge in the charm of Persian rugs and Murano glass lamps adorning the air-conditioned rooms. Some rooms offer picturesque views of Venice's iconic rooftops.

Exceptional Services and Tourist Assistance
Benefit from a 24-hour reception offering a wealth of tourist information, guided tour bookings, and assistance with transfers and museum tickets.

Book now to immerse yourself in the beauty and history of Venice at Hotel Castello.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VCE

Location

Guest Reviews

8
Based on 1734 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 7.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
B
Brigitte • couple • at
10
Gemütlich, preiswert, perfekt!
Pros:

Das Frühstück italienisch, süß, ausreichend. Die Lage perfekt, 5 Minuten vom Markusplatz, sehr ruhig. Die Betten sehr gut. Das Badezimmer mit großer Dusche, heißes Wasser. Das Personal superfreundlich. Eine Dachterrasse für Selbstversorger lädt zum Verweilen ein. Das Hotel in die Jahre gekommen, aber sehr charmant und liebenswert. Gut geheizt. Für den Preis einfach unschlagbar. Wir kommen wieder!

Cons:

Kein Lift, stört uns nicht. Die Koffer wurden außerdem getragen. Beim Frühstück kein Obst und Gemüse, so ist das wohl üblich.

2026-11-07 • via Nuitee
C
Cardamone • family_with_children • it
10
2026-11-06 • via Nuitee
L
Laura • couple • it
9
2026-11-04 • via Nuitee
I
Ivan • couple • it
8
2026-11-03 • via Nuitee
D
Dave87c • family_with_children • it
8
2026-11-03 • via Nuitee
A
Aurelio Scherer • couple • br
4
Custo beneficio ruim
Pros:

Localização

Cons:

Limpeza, falta de manutenção, barulho,

2026-11-02 • via Nuitee
E
Emre • couple • tr
1
Yatak kırık ve kirliydi
Pros:

Konum fena değil

Cons:

Yatak kırıktı nevresim yorgana geçmiyordu ve pisti.

2026-11-01 • via Nuitee
S
Susan • couple • us
9
Fantastic value for your money in a spacious, chic apartment.
Pros:

Spacious and well-stocked apartment in a perfect location. Great value for your money.

Cons:

A rough start at the beginning with finding the right time to check-in, but after that the staff was amazing. Be aware that this is a loft and the bathroom is on the bottom.

2026-11-01 • via Nuitee
S
Shuchin • extended_group • in
8
Perfect location. Friendly staff. Clean comfortable rooms.
Pros:

Perfect location. Easily walkable.

Cons:

Doesn’t have ice or hot water kettles. You need to go to a nearby bar to buy ice. Hot water is also not available.

2026-11-01 • via Nuitee
M
Maria mm • couple • es
7
Pros:

LA ESTANCIA BIEN EN GENERAL, EL PERSONAL SUPER AGRADABLE Y ESTA MUY CERCA DE LA PLZA SAN MARCO

Cons:

QUE NO HABIA ASCENSOR

2026-10-30 • via Nuitee
W
Walter • family_with_children • at
9
Pros:

Alles bestens. Personal sehr nett. Zimmer sehr sauber. Kommen sicher wieder.

2026-10-29 • via Nuitee
C
Cristian • family_with_children • it
5
2026-10-25 • via Nuitee
M
Marie • solo_traveller • fr
9
2026-10-24 • via Nuitee
K
Kainer • couple • at
6
OKAY
Pros:

Die Zentrale und dennoch ruhige Lage
Die freundliche Service-Mitarbeiterin (Frühstücksservice und Zimmer)

Cons:

sehr kleines Bad, der Rezeptionist tagsüber könnte etwas freundlicher sein
das Frühstück könnte mehr Qualität haben- für den Preis

2026-10-21 • via Nuitee
T
Theo • couple • de
9
2026-10-21 • via Nuitee
A
Anne-Sophie • couple • ch
7
Séjour agréable et personnel très serviable dans un hôtel proche du centre et calme
Pros:

L'hôtel est très bien situé. Proche de la Place Saint-Marc et calme en même temps.
La salle de bain est refaite et moderne, même si petite.
Le petit-déjeuner était un buffet avec thé, café, chocolat chaud, jus d'orange, pain blanc, croissants, beurre et confiture et yaourts ainsi que des oeufs durs, des céréales et un peu de fromage et de charcuterie. Il serait bien de proposer aussi du pain aux céréales et quelques fruits.

Cons:

Aucun ascenseur dans cet hôtel. Il faut donc monter tous les jours les escaliers parfois jusqu'au 3e étages. Lors de l'arrivée et du départ, meux vaut ne pas avoir une grosse valise. Déconseillé aux personnes ayant des problèmes d'articulations.

2026-10-21 • via Nuitee
A
Andrea • couple • it
8
Pros:

posizione centralissima.
buon rapporto qualità prezzo, cosi come il comfort della camera e la pulizia

2026-10-19 • via Nuitee
F
Franz-Dieter • couple • de
8
Angenehm!
Pros:

Atmosphäre des Hauses, die Lage.

2026-10-19 • via Nuitee
P
Pau • extended_group • es
8
Hotel centrico, limpio pero un poco caro
Pros:

personal muy simpatico, decoración de la habitación

Cons:

no tiene ascensor, hay un poco de ruido a la calle. Precio un poco alto

2026-10-18 • via Nuitee
B
Beyertt • couple • de
7
Sehr gemütlich
Pros:

Stilvolle Ausstattung

Cons:

Frische Brötchen wären schön gewesen

2026-10-17 • via Nuitee