Best Western Plus Hotel De Capuleti

Hotels
•
Best Western Plus
8.8 (1273 reviews)
Via del Pontiere 26 , Verona , it

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good cleanliness
Cons:
Room controls glitches
Limited amenities

Categories

Cleanliness
8.8
Several reviews mentioned cleanliness positively, indicating a generally high standard.
Service
9.3
Service was frequently highlighted as very friendly and helpful by multiple guests.
Location
9.3
Numerous reviews praised the hotel's excellent and central location.
Room Quality
8.3
Some comments referenced issues with room control and size; however, many found rooms comfortable.
Amenities
8.3
Amenities were mentioned as lacking in certain areas, such as limited furniture and options.
Value for Money
8.8
Most guests felt that the overall value was good, but a few noted high prices.
Food and Beverage
8.8
Breakfast received positive mentions, although some guests noted improvements could be made.
Overall Experience
8.8
Overall, guests had a positive experience despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 20:38

Property Description

Luxurious Accommodation in Verona's Historic Centre

Convenient Location: Nestled in Verona's historic center, our hotel is a stone's throw away from iconic landmarks like the Verona Arena and Scaliger Tombs, ensuring you experience the city's charm effortlessly.

Relaxation and Wellness: Unwind in style with our well-equipped rooms featuring air conditioning and flat-screen TVs. Indulge in a rejuvenating experience at our spa and wellness center, complete with a hot tub and sauna, perfect for unwinding after a day of exploration.

Unique Experiences: Enjoy a pre-theatre drink at our lounge bar or immerse yourself in Verona's vibrant nightlife. With proximity to Juliet Capulet’s tomb and transportation hubs, your stay at Best Western Plus Hotel De Capuleti promises convenience and luxury. Book now for an unforgettable Verona getaway!

Important information:

Please note that a 90-minute access to the wellness area costs extra EUR 35 per person per day. Reservation is needed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VRN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 16 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1273 reviews
Cleanliness: 8.8
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
M
Marta • couple • it
8
2026-02-12 • via Nuitee
C
Carol • family_with_children • us
9
2026-02-08 • via Nuitee
M
Maria Alejandra • solo_traveller • es
10
Perfecto!
2026-01-28 • via Nuitee
J
Jose Antonio • family_with_children • es
8
2026-01-25 • via Nuitee
L
llja • solo_traveller • cz
8
Pros:

Cozy hotel and room. Within walking distance from the Verona Porta Nuova train station. Very friendly and helpful staff (reception & breakfast). At breakfast, they recognized me and prepared what I was asking for in advance.

Cons:

The room controls are fully electronic but sometimes they were a bit glitchy (e.g. AC wasn't turning off from the first try). During the first night, there was a hot-water issue in the shower. However, it was fixed on the same day when I reported it.

2026-01-23 • via Nuitee
R
Ruth • couple • il
10
היה נפלא
Pros:

המלון נמצא במקום מרכזי מאוד קרוב להכל לא היינו צריכים תחבורה בתוך העיר
הצוות נהדר עזר בהכל
המלון נקי מאוד
ארוחת הבוקר נפלאה
החדר נעים ומרווח

2026-01-20 • via Nuitee
M
marco • family_with_children • it
3
2026-01-20 • via Nuitee
R
Ronalda • extended_group • at
9
Spitze
Pros:

Frühstück war sehr gut 👌

Cons:

Es war alles gut hat Nix gegeben was nicht gut war

2026-01-20 • via Nuitee
M
Mercedes • family_with_children • es
9
Gracias por hacer de nuestra estancia en Verona un buen recuerdo.
Pros:

Excelente ubicación y trato del personal de recepción. Muy limpio y buena calidad de colchón y sábanas, decoración agradable.

Cons:

El mobiliario de la habitación en cuanto a sillas o sillón escaso.
El espacio del bar y las opciones de desayuno si no quieres buffet necesitan mejora.
Si no fuera por esto, sería un 10.

2026-01-19 • via Nuitee
G
Gro • extended_group • no
7
Kan anbefales andre
Pros:

God frokost. Flott, sentral beliggenhet. Godt renhold. Ba om balkong og fikk det.

Cons:

Har ikke noe negativt å si om hotellet. Svarte til forventningene

2026-01-19 • via Nuitee
R
Rateb • couple • gb
8
Good location, nice very helpful staff
Pros:

N/A

Cons:

As above

2026-01-19 • via Nuitee
A
Anja • couple • at
10
2026-01-19 • via Nuitee
M
Massimiliano • family_with_children • it
7
Pros:

Dimensione della stanza

Cons:

Posizione hotel

2026-01-19 • via Nuitee
C
Caihua • extended_group • cn
5
性价比极差
Pros:

超级贵，没有免费的水。

Cons:

太贵

2026-01-19 • via Nuitee
C
Corrado • family_with_children • it
9
Tutto sommato positivo
Pros:

Colazione migliorabile con maggiore presenza in sala

Cons:

Camere più grandi

2026-01-19 • via Nuitee
M
Mireille • family_with_children • ch
7
Pros:

Large choix de salé et sucré, le tout fait maison

2026-01-15 • via Nuitee
D
Duda_Kisek • family_with_children • br
9
Bom atendimento e localização excelente em Verona
Pros:

Ótima localização, próximo à muralha e 500 metros da Piazza Centrale. O atendimento do frontdesk é excelente, assim como o café da manhã, um dos pontos altos do hotel. Foi uma escolha muito acertada, com custo benefício bom, proximidade ao centro histórico de Verona. Há 50 m do hotel há uma pizzaria frequentada tipicamente por locais, excelente, Pizzeria Leon Dóro. Ótima escolha para famílias.

Cons:

Não houve qq ponto negativo.

2026-01-13 • via Nuitee
L
Lorena • couple • it
8
Pros:

Riservatezza e prima colazione

Cons:

Dimensioni della camera

2026-01-10 • via Nuitee
E
Emily-Hilleen • solo_traveller • se
6
Pros:

Der Spa Bereich und das Frühstück und das Personal, sehr freundlich!

Cons:

Das Zimmer war sehr klein, extrem hellhörig. Ich konnte jedes Wort verstehen, das auf dem Flur gesprochen wurde, selbst den Aufzugton. Ich hätte mir gerne einen gemütlichen Aufenthaltsbereich gewünscht bei einem so kleinen Zimmer. Die Lounge war nicht so gemütlich/warm.

2026-01-07 • via Nuitee
E
eduardo • family_with_children • br
8
Boa estadia
Pros:

Café da manhã muito bom, localização excelente, atendimento bom e quarto limpo.

Cons:

Poderia ter mais amenities e o box vazava água.

2026-01-07 • via Nuitee