Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Central location
Friendly and professional staff
Great food and amenities
Cons:
Issues with room locks and service
Uncomfortable beds for some guests

Categories

Cleanliness
8.49
Room was clean but some guests found the beds uncomfortable.
Service
9.46
Most guests praised the staff as friendly and professional, although there was one negative experience.
Location
10
Guests loved the hotel's central location, very close to cable cars.
Room Quality
9.5
Rooms are well presented and spacious, though some issues were reported.
Amenities
9.45
Facilities such as the sauna and indoor pool were highly appreciated.
Value for Money
8.98
The quality of food and service at reasonable prices was noted positively.
Food and Beverage
9.44
Breakfast and dinner options received numerous compliments.
Overall Experience
9.89
Guests reported a wonderful stay with many willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:56

Property Description

Luxurious Accommodation
Classic Hotel Am Stetteneck, nestled in Ortisei, boasts spacious rooms with satellite TV and minibars, offering a comfortable retreat. The traditional alpine decor and stunning views of the town or Dolomites create a serene ambiance.

Culinary Delights
Indulge in classic South Tyrolean and Italian cuisine at the hotel's restaurant, promising a gastronomic journey for your taste buds.

Ski Paradise
Conveniently located in Val Gardena, a sought-after skiing destination, the hotel provides ski hire and storage facilities, ensuring a seamless winter sports experience.

Experience the essence of comfort, culinary excellence, and adventure at Classic Hotel Am Stetteneck. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BZO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 17 per day.

Location

Guest Reviews

9.4
Based on 354 reviews
Cleanliness: 8.49
Service: 9.46
Location: 10
Room Quality: 9.5
Amenities: 9.45
Value for Money: 8.98
Food and Beverage: 9.44
Overall Experience: 9.89
R
rocco domenico couple it
10
2026-07-05 via Nuitee
K
kathleenz759 Couples
10
Great experience
Pros:

Staff at Hotel Am Stetteneck were very accommodating. They let us check in early, and provided us with a fan during our stay. Breakfast was great. Location was very close to all the cable cars / gondolas and close to all the restaurants.

2026-06-28 via Tripadvisor
L
Luz Adriana couple co
10
Comfort absoluto
Pros:

Todo, excelente la calidad de las habitaciones , plumones es la cama donde el descanso fue placentero , desayuno exquisito , calidad de la gente excelente

Cons:

Todo me gustó , volvería a este sitio

2026-06-28 via Nuitee
B
BethandScott Family
10
Beautiful Hotel - Highly Recommended!
Pros:

This hotel was perfectly located and very charming. The room was excellent, large and very clean and polished. We very much enjoyed the common areas and beautiful front seating area. The staff was helpful and very friendly. We would absolutely stay here again and are already planning a trip back.

2026-06-27 via Tripadvisor
C
cmj-g Family
10
Charming, Elegant, Luxurious ...and Affordable!
Pros:

We had a lovely time at the charming Hotel Stetteneck! Ortisei was a great place for our base to explore the beauty of the local Dolomite trails and the Stetteneck was our elegant home for a week! We were a party of four -- one couple and two single adults -- and had three rooms. The rooms were modern, comfortable and cozy, decorated in an authentic Tyrolean style with updated bathroom, lighting, and windows. The balcony of our room was particularly welcoming with a comfortable chair, a small loveseat and coffee table and million dollar views! The hotel is in a perfect location -- right at the center of town. We were a little worried it might be noisy at nighttime, but the nights were quiet and we slept peacefully. THE BEST PART OF THE STETTENECK: The best thing about this hotel is the FOOD! The breakfast spread each morning was amazing: hot and fresh scrambled eggs and bacon, a selection of local meats and cheeses, fresh fruit, and beautiful fresh warm pastries. Breakfast is included in the price, but do yourself a favor and pay for the Half-Board, which entitles you to a four-course gourmet meal each evening. Part of the joy of hiking all day is knowing you can come back to a comfortable room to get cleaned up and then go downstairs to an elegantly-appointed dining room where you are welcomed by a staff that knows you and you are presented with choices of your starter and entree prepared onsite by a classically trained chef. Dinner starts with a buffet selection of salads and cheese and proceeds with your choice of two different starters and then your choice of two different entrees; vegetarian options are always available. Dessert never disappoints! There is an extensive wine list and if you don't finish your bottle the first night (does this ever happen?!), the staff will keep it for you to finish the next night. Avoiding the hassle of going out for dinner -- deciding where to go, making a reservation, waiting for service, and guessing what to order -- is one of the things that makes a stay at the Stetteneck feel so luxurious! Often after returning from our hikes and getting cleaned up, we convened in the lobby lounge or on the front porch for drinks and maybe a card game while we relaxed before dinner. The staff was always professional and friendly, often asking us about our day, and even loaned us walking sticks. Especially if you're traveling with extended family, staying at an all-inclusive hotel makes the experience much more enjoyable and when you discover a place like the Hotel Stetteneck, you've hit the jackpot! We'll be back!

2026-06-26 via Tripadvisor
H
Heather couple au
10
One of our favourite stays during 6 weeks in Europe. Food and pool fabulous.
Pros:

Location was excellent- centre of town and easy walking distance to all 3 chairlifts. Food was amazing (buy the dinner package!!). Staff were lovely- professional and very helpful. And the pool - perfect temperature to ease a weary body after a day’s walking.

Cons:

Getting the luggage uphill from the busstop.

2026-06-25 via Nuitee
M
MARIO extended_group br
9
Bom custo /beneficio
Pros:

Excelente localização e limpeza

Cons:

A ausência de ar condicionado . Estamos no início do verão aqui , atípico com muito calor , porém o hot não tem ar condicionado. Aliás a maioria dos hotéis não possuem ar. A recepção disponibilizou de imediato um ventilador, mas a região como um todo não está preparada para o calor que por ventura aconteça . Estou agora em Cortina e embora tbem seja um hotel 4*, também não tem ….A região , como um todo, vai ter que se adaptar a essa “ nova realidade”

2026-06-25 via Nuitee
O
Oded couple il
10
Wonderful vacation. we'll be back.
Pros:

Exceptional helpful receptionist (Cecilia)
Size of the suite
Location at the city center

Cons:

Would appreciate longer spa hours

2026-06-23 via Nuitee
F
Fressola Family
10
Wonderful Hotel am Stetteneck.
Pros:

Hotel am Stetteneck was amazing! The staff were so kind and helpful in every way! They went out of their way to help us with many things. The hotel was lovely and had great views and a great location.

2026-06-21 via Tripadvisor
L
Luca solo_traveller us
10
2026-06-21 via Nuitee
6
699tandal Couples
10
Wonderful time at the Stetteneck Hotel
Pros:

The hotel is perfactly located in the older area of town. The staff were very friendly and helpful. The breakfast buffet was generous and delicious, and the dinners were also delicious.

2026-06-20 via Tripadvisor
I
Idan couple il
8
Great Hotel!
Pros:

Perfect location. Great room and view. The building is beautiful and right in the center of town. walking distance from the main lifts to the mountains. The hotel also has parking.

Cons:

The elevator is inconvenient - super slow. breakfast could be more unique for such a great hotel. The staff wasn't the nicest with the parking issues.

2026-06-20 via Nuitee
R
Road376363 Friends getaway
10
The kind of service you never forget!
Pros:

We had a brilliant stay and couldn’t have been happier with our experience. The room was excellent, the facilities were first-class, clean, well cared for and the location was absolutely perfect for exploring the area.
What truly made our stay exceptional, however, was the staff. The front desk team were welcoming, professional, and always helpful. A special mention must go to the two gentlemen who worked in the breakfast and dining room. They were outstanding at their jobs, professional, friendly, attentive, and genuinely warm in every interaction.
Their attention to detail, strong work ethic, and generous hospitality did not go unnoticed. They consistently went above and beyond to make guests feel valued and cared for. They are exactly the kind of people you would want working in your own business, and they are a real credit to the hotel.
Thank you for a wonderful stay. We would happily return and highly recommend this hotel to others.

2026-06-17 via Tripadvisor
S
Skip couple us
5
Very uncomfortable bed, scented soaps I couldn’t use, very loud- located next to a loud late night bar. Staff were the b
Pros:

The friendly and helpful staff

Cons:

Very uncomfortable bed, scented soaps I couldn’t use, very loud- located next to a loud late night bar.

2026-06-17 via Nuitee
solo_traveller kr
8
Pros:

직원이 친절하고 호텔위치가 서체다 알펜디시우시 모두 좋아요 ~

2026-06-17 via Nuitee
G
greatchelly Couples Santa Clara, California
10
Pretty sufficient
Pros:

Very good hotel. Things to improve;
Additional pillows & fan will add more comfort. Thank you for a lovely stay.

2026-06-16 via Tripadvisor
P
Paola solo_traveller cr
10
Gran locación y gran equipo
Pros:

Lo céntrico que es, la atención y servicio del personal es increíble y las actividades que tienen para sus huéspedes son super buenas

Cons:

Todo me gustó

2026-06-16 via Nuitee
G
gayekinghawkins Family Riverside, California
10
Great stay in the Dolomites
Pros:

This hotel is in a wonderful location to enjoy the town of Ortisei and the Dolomites. The staff is very friendly and helpful and the rooms provided all the essentials needed for a comfortable stay. The building is historical and has been transformed into a hotel that is authentic and environmentally-conscious. I highly recommend it.

2026-06-13 via Tripadvisor
M
Mary couple us
10
Excellent hotel with great staff, great food and beautiful hotel rooms.
Pros:

The hotel made you feel very welcome and it was so charming. They offered free hikes with a guide most days which were incredible. It also allowed us to get to know guests staying at the hotel. The staff from the front desk and the restaurant were very attentive and made you feel like family. Breakfast was incredible and our dinners there were very good. Our room was spotless daily, cleaning staff attentive to all your needs. We had views from two sides of our room adding wonderful light and a view of the mountains around us. I wouldn't stay anywhere else but Hotel Am Stetteneck in Ortisei. All of the hikes can be accessed from the cable cars and gondolas found in town. The hotel also offered free bus transportation to other hike locations in the surrounding area.

Cons:

Nothing negative

2026-06-13 via Nuitee
K
Katarzyna solo_traveller pl
10
2026-06-13 via Nuitee