Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Central location
Friendly and professional staff
Great food and amenities
Cons:
Issues with room locks and service
Uncomfortable beds for some guests

Categories

Cleanliness
8.49
Room was clean but some guests found the beds uncomfortable.
Service
9.46
Most guests praised the staff as friendly and professional, although there was one negative experience.
Location
10
Guests loved the hotel's central location, very close to cable cars.
Room Quality
9.5
Rooms are well presented and spacious, though some issues were reported.
Amenities
9.45
Facilities such as the sauna and indoor pool were highly appreciated.
Value for Money
8.98
The quality of food and service at reasonable prices was noted positively.
Food and Beverage
9.44
Breakfast and dinner options received numerous compliments.
Overall Experience
9.89
Guests reported a wonderful stay with many willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:56

Property Description

Luxurious Accommodation
Classic Hotel Am Stetteneck, nestled in Ortisei, boasts spacious rooms with satellite TV and minibars, offering a comfortable retreat. The traditional alpine decor and stunning views of the town or Dolomites create a serene ambiance.

Culinary Delights
Indulge in classic South Tyrolean and Italian cuisine at the hotel's restaurant, promising a gastronomic journey for your taste buds.

Ski Paradise
Conveniently located in Val Gardena, a sought-after skiing destination, the hotel provides ski hire and storage facilities, ensuring a seamless winter sports experience.

Experience the essence of comfort, culinary excellence, and adventure at Classic Hotel Am Stetteneck. Book your stay now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BZO

Location

Guest Reviews

9.4
Based on 395 reviews
Cleanliness: 8.49
Service: 9.46
Location: 10
Room Quality: 9.5
Amenities: 9.45
Value for Money: 8.98
Food and Beverage: 9.44
Overall Experience: 9.89
A
Andrea couple au
9
Exceptional location and service.
Pros:

An absolutely perfect location to explore the Dolomites. The staff were super friendly and helpful. Breakfast and dinner were exceptional as were the staff. The facilities eg pool, sauna and spa were very welcome when returning from a big day of hiking.

Cons:

Fantastic view out the window of our room but could be noisy of an evening.

2026-09-08 via Nuitee
W
Wenche couple se
10
Pros:

Läget var helt perfekt och personalen var helt fantastiska!

2026-09-07 via Nuitee
L
Lesa couple us
10
This was a great location for exploring the area and I would recommend it to everyone.
Pros:

Perfect location, good breakfast and the receptionist was fantastic!

2026-09-07 via Nuitee
G
Grindtorp couple se
10
Pros:

Helt fantastiskt. Så trevlig och hjälpsam personal som verkligen gjorde allt för att vi skulle få en fin vistelse på hotellet och i Ortisei. Ett extra tack till Cecilia och Aaron som var helt magiska på att vara oss behjälpliga.

2026-09-07 via Nuitee
N
Neng couple us
10
Pros:

Excellent location. Extraordinary hospitality!

2026-09-04 via Nuitee
D
David couple us
10
The staff was amazing!
Pros:

Location was fantastic!

2026-09-03 via Nuitee
S
Stefania family_with_children it
10
2026-08-31 via Nuitee
S
shaiv2013 Family
10
A magical stay in the Dolomites.
Pros:

My sister and I stayed at this charming hotel in early August 2026.
This small family hotel is full of charm that makes it a home away from home.
The hotel staff is very friendly, starting from the reception and continuing through the housekeeping team, the kitchen staff and the chefs, and the overall warm and welcoming atmosphere of the hotel.
The clean and tidy room with a magnificent view of the Dolomites is equipped with everything you need as a hotel guest.
A basic, clean and modern bathroom.
A rich and wonderful breakfast, plus dinner served according to a treatment that is coordinated with you in the morning. In short, a wonderful culinary experience.
The hotel has parking, which is reasonably priced, but the number of spaces is limited, so it is worth coordinating in advance.
The hotel is located in the center of town, close to the two cable cars that will take you to the magnificent viewpoints of the Dolomites.
The town itself is of course located in the heart of the region and as a great starting point for tours in the area.
In short - a magical vacation that I would love to return to again.

2026-08-27 via Tripadvisor
A
alnworldwide Family Frenchtown, New Jersey
10
The perfect base of operations for exploring the Dolomites!
Pros:

In my opinion, there is no better base to explore the Dolomites than Ortisei, and there is no better hotel to stay in Ortisei than the Stetteneck.

It was our second time to visit at the Classic Hotel Am Stetteneck, this time bringing our adult children and my octogenarian father-in-law. And they all fell in love with it as much as we did on our first stay in 2024.

Just a few of the things we love about the hotel:
- Location...near the top of the pedestrian zone, a short walk to the lifts, shopping, restaurants, etc.
- Breakfasts...on our first visit in 2024, we booked the "breakfast included" rate since we didn't know the town that well. And it is so good, we booked that again. Great range of meats, fruits, bread/pastries, etc.
- Dinner...having eaten at a few of the restaurants in town, I can say without hesitation that if the in-house restaurant at the Stetteneck was open to the public, it would be among the top-rated establishments in town. Plus it's a great value.
- Staff/Service...Andrea (manager), Silicia (front desk), and Sobi (restaurant captain) are all very gracious and remembered my wife and I from our previous visit. We met some new folks this time around as well, and all exude the same warmth and hospitality.

The rooms are well-appointed. The small spa/pool on site is the perfect place to recover after a morning of hiking.

2026-08-26 via Tripadvisor
T
toyohikos2022 Couples
10
A fantastic hotel!
Pros:

Great location, a charming room, delicious breakfast and course dinner. The staff were all kind, friendly and working hard. We stayed a week and truly enjoyed this hotel. The indoor pool was also amazing!

2026-08-25 via Tripadvisor
L
Lina solo_traveller it
8
2026-08-23 via Nuitee
L
Luca couple it
8
Pros:

Accoglienza e cordialità del personale alla reception e al ristorante; camere spaziose

Cons:

Camera un po’ calda, che ci costringeva ad aprire la finestra, che però è prospiciente alla piazzetta rumorosa

2026-08-20 via Nuitee
K
K5867HVandrewc Couples Northbridge, Massachusetts
10
Ortisei 2026
Pros:

My wife and I stayed here for 4 nights in September of 2026. The hotel was very nice. Our room was excellent. The food was very good. Overall an excellent choice for our home base while we explored the Dolomites. We had easy access (walking) to Seceda and Alpe di Siusi. The staff brought the experience up a notch. They were extremely helpful (recommendations and reservations) as well as friendly. Highly recommend.

2026-08-18 via Tripadvisor
E
epauli2000 Family New York City, New York
10
Fabulous Hotel, Service and Meals- Highly Recommend
Pros:

The Stetteneck seems to be a Hotel that guests return to year after year, as the experience is so memorable. The Hotel is a lovely alpine building right in the center of town close to the gondolas, funicular, shops and restaurants. Our three night stay was the highlight of a multi city trip through Italy and Switzerland. The hotel is spotless with charming and very inviting common areas- lobby/bar , outdoor terrace for reading, drinks or a meal, and a beautiful traditional dining room where breakfast and dinner are served. The hotel was filled with Italian couples and families celebrating the August national holiday and a few foreign tourists, all of whom enjoyed the common areas, giving an atmosphere of conviviality. We opted for half board (highly recommended) which included a generous breakfast and multi course dinners of unusually high quality. The quality of the meals, the professional presentation and very gracious service went way beyond our expectations and what we experienced at comparable hotels in France, Switzerland and Italy. Each dinner began with a wonderful salad/antipasti bar with beautifully prepared vegetables, cheeses, and some specialty products like a cheese and ham strudel. The dinner itself was a three course meal, beautifully prepared and typically with a choice of two items per course. We found the dinners to be first rate, and more enjoyable than several Michelin starred meals we’ve had in France and Italy. The hotel organizes additional activities for its guests- such as drinks at their sister hotel’s garden to celebrate the holiday, a barbecue, etc. The indoor pool and sauna were wonderful to unwind and relax in after a day of hiking.
What stands out most about this hotel is how well run it is and how well it takes care of its guests. Each employee, without exception, was professional, helpful and genuinely caring. The dining staff were all courteous, attentive and superb at their jobs. The reception staff were informative and helpful- going above and beyond what was required. For example, we departed very early while the hotel was closed. Without having to ask, we were left sandwiches, fruit and drinks for the trip. Hotel and staff should be commended for making their guests’ stays so comfortable and memorable and for upholding high standards across the board. As for Ortisei- it’s a picture-perfect Alpine town- with amazing views of the Dolomites and relatively easy to get to from Milan (3 hour train to Bolzano and 1 hour bus Sudtirol to Ortisei). Most enjoyable for us was taking the Funicular up and doing the short walk to the Resciesa inn, where the views were breathtaking and we had drinks in deck chairs overlooking the mountains and a group of cows grazing right in front of us. We also recommend a visit to the Dolomite Museum right in town for some interesting history of Ortisei and the Dolomites. In sum, we can’t recommend Stetteneck and the half board highly enough and are already planning a return trip next year.

2026-08-18 via Tripadvisor
T
TÜLAY couple tr
5
konumu çok iyi
Pros:

konumu çok güzeldi . resepsiyondaki hanımefendi çok güleryüzlüydü her konuda sorunumuzu hızlı bir şekilde çözdü.

Cons:

kahvaltı çeşidi azdı, kahvaltı personelini çok güleryüzlü ve nazik bulmadım.
odası küçüktü 2 kişi valiz açınca hareket alanı kısıtlanıyor.

2026-08-12 via Nuitee
L
Laura couple it
10
Pros:

Tutto bellissimo!

Cons:

Dei piccoli scalini in camera che fanno inciampare.

2026-08-12 via Nuitee
M
Mercedes solo_traveller ar
10
2026-08-12 via Nuitee
M
Marty couple au
10
Perfect place to stay when hiking in the Dolomites
Pros:

Lovely room and nice beds, the best location for seeing the local area and even basing yourself from there.

Cons:

Price. But it’s high demand town so worth it.

2026-08-02 via Nuitee
M
Mauro solo_traveller it
10
2026-07-25 via Nuitee
H
Helen solo_traveller it
10
Great hotel with wonderful staff in an excellent location
Pros:

I absolutely loved this hotel. It is situated directly in the heart of town so that you have beautiful views and can walk to everything in just a few minutes. The staff was incredibly helpful and friendly. Micole at the front desk was particularly kind. They accepted my service animal and even provided a new dog bed, food and dog bowl in my room for her which was above and beyond. The hotel offers excellent activities for its guests and I highly recommend doing the hut lunch that you can either hike or take the bus and have a lovely prepared meal and drinks at the foot of the Dolomites. And don’t miss the lovely spa and pool. Parking on site was very helpful. And I signed up for the half board so dinner was included in my stay and the food was excellent. Highly recommended!!!!

Cons:

Nothing

2026-07-25 via Nuitee