Rainell Dolomites Retreat

Hotels
9.2 (150 reviews)
Streda Vidalong 19 , Ortisei , IT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Excellent food quality
Friendly staff and atmosphere
Stunning views
Cons:
Small rooms
Cramped shower options
Distance from town requires effort

Categories

Cleanliness
8.3
The cleanliness of amenities is mentioned positively, but some reviews hint at small complaints like a cramped shower.
Service
9.3
Service generally described as warm and friendly, despite one negative experience at reception.
Location
9.3
Location is praised for its peaceful ambiance and stunning views, although it's noted to be on a steep hill.
Room Quality
8.8
Rooms feature good balcony views and are spacious, but some aspects like small bathrooms were critiqued.
Amenities
9.3
Amenities like the spa and pool receive high praise for cleanliness and quality.
Value for Money
9.3
Overall value is perceived positively, with good dining experiences highlighted.
Food and Beverage
9.8
Food quality is a highlight with diverse and high-quality meal options mentioned across reviews.
Overall Experience
9.5
Overall experience is characterized as exceptional, with guests feeling cared for and welcomed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 18:16

Property Description

Panoramic Mountain Views and Wellness Center
Experience breathtaking Alpine views at Rainell Dolomites Retreat while indulging in the wellness center's free sauna and Turkish bath. The large rooms with balconies provide the perfect setting to unwind after a day of exploring.

Heated Outdoor Pool and Ski Access
Take a refreshing dip in the heated outdoor pool while enjoying the stunning mountain scenery. For ski enthusiasts, the hotel offers direct access to the Alpe di Siusi ski lifts and a complimentary heated ski deposit with boots warmer.

Free Parking, WiFi, and More
Enjoy the convenience of free parking and WiFi during your stay at The Rainell. With its ideal location in Ortisei's Oltretorrente area, this traditional Alpine hotel combines comfort with easy access to the surrounding attractions.

Book now to experience the ultimate Alpine retreat at The Rainell Dolomites Retreat.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MXP

Location

Guest Reviews

9.2
Based on 150 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.8
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 9.8
Overall Experience: 9.5
B
Brian • couple • gb
9
Lovely traditional style hotel that exceeded our expectations.
Pros:

Lovely views from our balcony .
Warm and comfortable room that was spotlessly clean.
Quiet
Friendly hospitable staff who were very knowledgeable and helpful

Cons:

The walk up the hill to the hotel was a bit of a challenge for us Older guests
Did use the bus several times but not running in the evenings

2026-11-07 • via Nuitee
S
Saad • couple • sa
7
2026-10-30 • via Nuitee
M
Mahmod • couple • il
10
2026-10-20 • via Nuitee
S
sungyeon • couple • kr
10
2026-10-18 • via Nuitee
M
Mohamed • couple • ae
10
Perfect hotel
Pros:

Location was perfect
Room was perfect and very clean
Food and coffee was perfect
Afternoon coffee was perfect with free cake
Staffs were very helpful
Very nice view

Cons:

Nothing

2026-10-15 • via Nuitee
A
Ana Eugenia • couple • co
9
2026-10-13 • via Nuitee
W
Wisam • couple • il
10
2026-10-10 • via Nuitee
M
MING • family_with_children • us
7
it is not good for money value especially for the old persons
Pros:

the breakfast is good, and the view is fine.

Cons:

It is not good for the aged person to climb from downtown to the hotel.
We got some bites and they looked like bed bugs bite. We already notified to the frond desk, and asked the to check the room, but so far we did not get anything back from them.

2026-10-08 • via Nuitee
R
Rosimeire • couple • br
10
Sonho em poder voltar. Maravilhoso!!
Pros:

Um dia voltarei no inverno... Que hotel maravilhoso!! Equipe nota mil, fez a diferença. Super atenciosos e prestativos. Nos ajudaram muito quanto aos passeios e caminhos. Café da manhã maravilhoso. Restaurante para o seu jantar também excelente. Hotel lindo. Existem inúmeros espaços lindos para aproveitá-lo, tanto internos quanto externos. Vale ir com tempo para aproveitá-lo na íntegra. Estacionamento no próprio hotel, pagando um valor pequeno pude usar as máquinas de lavar e secar do hotel. Quarto e banheiro super confortáveis

2026-10-08 • via Nuitee
P
Priscila • couple • gb
8
2026-09-18 • via Nuitee
J
Jonathan • couple • ca
10
Découvrir Val Gardena commence par le Rainell.
Pros:

Emplacement magnifique qui donne une superbe vue sur Ortisei. Personnel très chaleureux et attentioné. Ils etaient toujours disponible pour nous suggérer d’excellentes randonnées et activités à faire, selon leurs connaissances locales. La chambre etait très propres et la zone detente parfaite pour les fins d’après midi post randonnée. Nous avons adoré notre experience et allons revenir ici sans hesiter.

Cons:

Nothing

2026-09-16 • via Nuitee
N
Noi Tan • solo_traveller • th
9
2026-09-16 • via Nuitee
K
Karry • couple • us
9
2026-09-11 • via Nuitee
P
Piotr • solo_traveller • pl
4
Pros:

Location of the hotel

Cons:

While the hotel has some positive aspects, I was disappointed that several elements did not meet the standards I would expect from a four-star property

2026-09-08 • via Nuitee
S
saif • solo_traveller • ae
10
Pros:

Wow, fantastic hotel, kind staff, respectful owner and really gentleman, great location. In love with this hotel. Will visit it again. Thank you for welcoming.

2026-08-30 • via Nuitee
R
Romeo • couple • it
10
Ottimo
Pros:

Ottima con vista panoramica

Cons:

Nessun appunto da fare

2026-08-23 • via Nuitee
G
Galip Arda • couple • tr
10
2026-08-17 • via Nuitee
L
Luca • couple • it
10
Ogni dettaglio e’ curatissimo
Pros:

Professionalità, dettagli, gestione famigliare top

2026-08-16 • via Nuitee
A
alexandra • solo_traveller • fr
5
Froid et très en deçà de ses prétentions
Pros:

La couette, le matelas, le balcon, les transats dehors avec superbe vue sur la montagne.

Cons:

Accueil très froid, voire rigide. Petit déjeuner et dîner placé (je ne doute pas que cela facilite la logistique de l’hôtel, mais les clients ne sont pas des produits à parquer). Menu obligatoire pour le dîner et au delà de 20h30 pas de salut, sauf à vouloir vous faire la descente et la remontée (voir ci-dessous). Hôtel impersonnel. Petit déjeuner passable pas du niveau de standing auquel l’hôtel prétend - œufs brouillés secs et trop salés. Emplacement en haut d’une importante dénivelée- il y a un bus local 6 par jour, aucun entre 11h et 15h30 le week end et aucun après 18h toute la semaine. Après 6h de randonnée devoir se faire une importante dénivelée sur le bitume est la dernière chose dont on ait envie (et ne parlons pas des personnes pour lequel cet effort physique est difficile du fait de leur âge ou de leur forme). N’imaginez pas prendre votre voiture, les parkings en ville sont hors de prix. Pas de machine à café dans la chambre. Service de chambre à revoir : cheveux dans la douche et rouleau de papier toilette non remplacé alors qu’il était proche de la fin (heureusement qu’un randonneur a toujours du PQ avec lui). Wifi médiocre. Peu de pression dans la douche. L’hôtel se prétend de grand standing mais en est très loin sans avoir le charme d’un hôtel plus familial.

2026-08-10 • via Nuitee
H
Hanne Jahr • couple • no
7
2026-08-10 • via Nuitee