Best Western Premier Hotel Royal Santina

Hotels
•
Best Western Premier
8.7 (4367 reviews)
Via Marsala 22 , Rome , IT
+39 06 448751

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location next to Termini station (easy access to trains, buses, metro)
Friendly, attentive and professional staff
Very good breakfast and hotel dining; restaurant and bar praised
Spacious rooms and large bathrooms reported by several guests
Convenient transport links and nearby restaurants
Cons:
Noise issues — street noise and noisy neighbouring rooms reported multiple times
Room maintenance problems (broken window latch, shower door alignment, WC panel)
Occasional construction noise or plumbing noises reported at times

Categories

Cleanliness
9
Generally praised across reviews (e.g., 'curatenie exemplara', 'clean and comfy beds'); rooms and public areas reported as very clean.
Service
9.2
Staff repeatedly described as friendly, attentive and professional (helpful reception, prompt assistance with issues, helpful restaurant/bar staff).
Location
9.6
Consistently highlighted as excellent — immediate proximity to Termini station, convenient for trains, buses and sightseeing; many call it a major advantage.
Room Quality
7.6
Mixed: rooms are spacious with large bathrooms for many guests, but multiple complaints about noise (street and neighbouring rooms) and maintenance issues (broken window latch, shower door, WC panel).
Amenities
8.6
Breakfast, restaurant and bar frequently praised; overall amenities support a comfortable stay though few mentions of additional facilities beyond dining and transport convenience.
Value for Money
8.5
Perceived as good value by guests (reasonable pricing in restaurant/bar, upgrades given to some guests) — generally positive comments on cost vs. quality.
Food and Beverage
9
Restaurant and breakfast repeatedly praised (excellent breakfast, fantastic hotel dining, notable pasta dishes); bar/restaurant staff also complimented.
Overall Experience
8.1
Overall very positive with strong location, service and dining noted; noise and occasional maintenance problems lowered the overall impression for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:21

Property Description

Modern Rooms with Design Furniture and Free WiFi
Hotel Royal Santina offers modern rooms furnished with design furniture, providing a chic and comfortable stay for guests. Stay connected with complimentary high-speed WiFi throughout the property.

Varied Cuisine with Vegetarian and Gluten-Free Options
Indulge in a diverse culinary experience at the on-site restaurant, catering to various dietary preferences with vegetarian and gluten-free options. Start your day right with a delicious and extensive buffet breakfast.

Convenient Location near Rome Termini Station
Located just 200 meters from Rome Termini Station, Hotel Royal Santina provides easy access to transportation. Explore nearby attractions such as Via Nazionale shopping street, Terme di Diocleziano baths, and the iconic Coliseum just 2 metro stops away.

Experience comfort, convenience, and culinary delights at Hotel Royal Santina. Book now for an unforgettable stay.

Important information:

Please note that for reservation of more than 4 rooms different conditions and supplements may apply.

When traveling with dogs, please note that an extra charge of 30 EUR per dog per stay applies. Please note that a maximum of 2 dogs is allowed Please note that the property can only allow dogs with a maximum weight of 20 kilos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

8.7
Based on 4367 reviews
Cleanliness: 9
Service: 9.2
Location: 9.6
Room Quality: 7.6
Amenities: 8.6
Value for Money: 8.5
Food and Beverage: 9
Overall Experience: 8.1
C
Christine • solo_traveller • de
9
Sehr freundliches Personal. Sehr schönes Frühstücksbuffet.
Pros:

Das Personal war sehr freundlich. Das Hotel liegt direkt am Seitenausgang von Bahnhof Roma Termini.
Das Frühstücksbuffet war sehr reichhaltig.

2026-11-07 • via Nuitee
F
FLAVIO • family_with_children • br
10
2026-11-06 • via Nuitee
N
Nicolas • couple • py
9
2026-11-06 • via Nuitee
Z
Zdráhal • couple • cz
9
2026-11-05 • via Nuitee
J
Jara • couple • cl
7
2026-11-04 • via Nuitee
T
Tania Marie • couple • ph
7
Good place to stay near the termini.
Pros:

Good location, near the termini. Good breakfast.

2026-11-03 • via Nuitee
K
Kádár • couple • hu
10
Pros:

Nagyon jó helyen, tiszta, nagyon kedves, segítőkész személyzet, finom reggeli, vacsora!
Mindenkinek ajánlom!

Cons:

Nincs negatívum!!

2026-11-02 • via Nuitee
J
Jocelyn • couple • us
8
2026-11-02 • via Nuitee
M
Maria • solo_traveller • mx
10
Cómodo cuando viajas en tren desde Roma Termini
Pros:

La cercanía a la estación de tren y la limpieza. Desayuno muy bien y artículos de aseo personal de buena calidad

Cons:

Todo ok

2026-11-01 • via Nuitee
D
Diana • couple • us
9
Comfortable and stress free stay
Pros:

Great location and easy access to restaurants and food court by Termini station. Staff attentive and responsive when bathroom flush was not working.

Cons:

None

2026-10-31 • via Nuitee
W
White • couple • us
9
For the most part We were very happy with this hotel
Pros:

Room was nice size. The food staff was terrific. Excellent breakfast! Check on & out was a breeze. Very convenient to transportation hub

Cons:

The were doing construction on a room near ours and was able to hear inside our room.

2026-10-31 • via Nuitee
I
Ibrahim • couple • eg
10
Pros:

مكان جميل و موقع حلو جدا
و العماملين ممتازين

2026-10-31 • via Nuitee
W
White • couple • us
9
Nice hotel convenient by transportation hub
Pros:

The restaurant & bar staff were incredible! Pricing on drinks & food very reasonable! Room was ready a little early when we arrived which was helpful!

Cons:

We had a room facing the busy street and could hear it all inside our room.

2026-10-31 • via Nuitee
J
John • solo_traveller • gb
8
2026-10-31 • via Nuitee
C
Charina • family_with_children • au
10
Pros:

Excellent location, fantastic hotel dining, beautiful pasta dishes and the friendly and professional service. Highly recommended

2026-10-30 • via Nuitee
S
Sporer • family_with_children • at
9
Pros:

Personal super freundlich, Zimmerboy top!!

Cons:

Man sollte sich zwischendurch die Zeit für Reparaturen nehmen.
* Fenster 6. Stock lässt sich komplett öffnen - Sicherung kaputt
* WC-Spülkasten Verkleidung fällt bei jedem Spülgang runter
* Schiebetür Dusche richtig einhängen oder reparieren

2026-10-30 • via Nuitee
C
Christopher Jakob • family_with_children • at
10
2026-10-29 • via Nuitee
A
Alfred • couple • mt
8
A spacious room with a great location
Pros:

Spacious room and large bathroom with shower and bath.
Across the road from Termini Train station and bus terminus.
Good breakfast

Cons:

None

2026-10-29 • via Nuitee
Y
YI SHEN • couple • tw
7
Pros:

地點離車站近，晚餐於餐廳用餐，服務及食材料理方式品質水準之上

Cons:

房間隔音不好，隔壁房間電視機聲音大，吵的半夜無法安靜睡覺，凌晨3點只好請房務人員半夜協助處理，隔天早上退房時反應，只得到抱歉兩字～

2026-10-29 • via Nuitee
F
Flavia • couple • ro
10
Pros:

Micul dejun variat si de calitate, curatenie exemplara, locatie foarte buna - la 2 minute de gara si statia de metrou Termini, personal foarte amabil.

Cons:

nu e cazul

2026-10-28 • via Nuitee