Hotel Shangri-La Roma by OMNIA hotels

Hotels
Omnia Hotels
8.7 (2655 reviews)
Viale Algeria, 141 , Rome , it

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Elevator missing

Categories

Cleanliness
8.19
Numerous mentions of dust and dirty walls, indicating a need for improvement.
Service
9.16
Most reviews highlight the staff as friendly and helpful, indicating excellent service.
Location
9.2
Proximity to public transport and nearby attractions noted positively.
Room Quality
8.65
Rooms praised for cleanliness and comfort, though bed configuration noted as somewhat uncomfortable.
Amenities
8.68
Amenities mentioned as suitable, though some areas lack attention, such as the elevator.
Value for Money
8.64
Overall, guests feel they received good value for what they paid.
Food and Beverage
8.19
Breakfast variety praised, though some mention it could improve, indicating mixed feelings.
Overall Experience
8.86
General sentiment is very positive with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:11

Property Description

Central Location in Rome
Hotel Shangri-La Roma by OMNIA hotels offers a prime location near popular attractions and metro stations, making it a convenient choice for travelers exploring Rome.

Comfortable Rooms with Modern Amenities
Each room at Hotel Shangri-La Roma is equipped with a flat-screen TV, air conditioning, and a private bathroom. Some rooms even feature a terrace for guests to enjoy.

Exceptional Services and Multilingual Staff
Enjoy concierge services, free WiFi, and a bar at the hotel. The multilingual staff, fluent in Arabic, English, Spanish, and French, are ready to assist guests 24/7.

Experience the best of Rome at Hotel Shangri-La Roma by OMNIA hotels. Book now for a memorable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CIA

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 12 years old stay for € 20 per person per night when using an existing bed.
    Children from 3 years old to 12 years old stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 2655 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 8.86
D
David family_with_children it
8
2026-03-14 via Nuitee
B
Bellotti solo_traveller it
10
2026-03-14 via Nuitee
M
MELISSA solo_traveller it
5
non mi è piaciuto il fatto che la camera era fredda e ho dovuto chiedere di cambiare stanza
Pros:

la pulizia

Cons:

l'impianto di riscaldamento

2026-03-13 via Nuitee
B
Barbara extended_group it
10
Personale gentilissimo in reception , ai piani e nella sala colazioni … abbiamo usufruito di una tripla , camera 1109 ,
Pros:

Struttura moderna e accogliente

2026-03-13 via Nuitee
L
La Porta extended_group it
10
Ho soggiornato solo una notte, feedback molto positivo
Pros:

Struttura nuova e pulita, personale gentile e accogliente

2026-03-12 via Nuitee
L
Linda family_with_children it
8
2026-03-11 via Nuitee
E
Enrico family_with_children it
9
Bella esperienza
Pros:

Posizione per la mezza maratona Roma-Ostia, una specie di villaggio olimpico! Ottimo ristorante

2026-03-11 via Nuitee
F
Francesca couple it
9
2026-03-11 via Nuitee
R
Renato family_with_children it
10
Pros:

tutto

Cons:

niente

2026-03-11 via Nuitee
F
Francesco couple it
8
2026-03-11 via Nuitee
A
Alessandro solo_traveller it
9
2026-03-11 via Nuitee
A
Anna Rosa couple it
7
Cons:

Troppo caldo

2026-03-11 via Nuitee
F
Federica couple es
10
2026-03-10 via Nuitee
M
Michela family_with_children it
10
Pros:

Bellissima struttura, camere belle, pulite, con tutto quello che occorre.
Bellissimi i set per gli ospiti , davvero consigliatissimo.

2026-03-10 via Nuitee
V
Valentini couple it
5
2026-03-09 via Nuitee
H
Hansjörg solo_traveller de
8
Pros:

Alles ok

Cons:

Fitnessstudio

2026-03-09 via Nuitee
E
Elisa couple it
10
Pros:

Comodissima per raggiungere il palazzetto dello sport

2026-03-09 via Nuitee
M
MARCO couple it
10
2026-03-09 via Nuitee
D
desiree family_with_children mt
10
2026-03-08 via Nuitee
L
Letizia couple it
7
2026-03-08 via Nuitee